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Editor’s letter
Macro influences

The spa and wellness industry is facing an escalation in external pressures from every direction. The way we respond and adapt will determine our future success and perhaps even our survival

By Liz Terry | Published in Spa Business 2019 issue 3


What do human rights protests in Hong Kong, a 16-year-old girl sailing across the Atlantic and a Trump fundraiser have to do with the spa and wellness industry? Turns out they’re the canaries in the coalmine, the predictors of forces which will define and shape the future of our industry.

Unrest in Hong Kong led to the relocation of the Global Wellness Summit to Singapore this year – an unprecedented move which shows how unexpected events in even the most established markets can change business models almost overnight.

As awareness of Greta Thunberg’s Atlantic crossing and climate emergency message spreads, flying will become less and less socially acceptable to the many people who have – to this point – see it as a desirable lifestyle choice.

Operators who rely on inbound tourists are advised to incubate new business in local markets as flying becomes toxic.

There are already signs this is happening and in this issue, we talk to Rosewood (page 48) about how its latest spa concept has been designed with an 80/20 focus on local customers.

The unpredictable state of our global political set-up is also reshaping business at an accelerating pace – just ask high-end fitness and wellness operator, Equinox, which has had a tough couple of weeks.

Right in the middle of the launch of two major initiatives – its first wellness hotel and first range of home workouts – the company was hit with a reputational crisis as it was revealed that the ultimate owner of the business was about to host a fundraising event for Donald Trump.

This wouldn’t have mattered so much if Equinox hadn’t spent decades building its tribe of liberal, left-leaning customers. The outcome has been a boycott by members.

So how do we respond to this age of uncertainty? By raising our eyes to the horizon, tuning in to every worldshifting change and adapting what we do to survive and thrive while being true to our values as an industry.

FEATURED SUPPLIERS

Book4Time unveils enhanced day and resort pass functionality
With an increasing number of luxury hotels and resorts offering day and resort passes to drive staycation business, Book4Time, a leader in innovative spa and wellness solutions, is thrilled to announce the launch of Day & Resort Passes on its award-winning platform. [more...]

Triple defence: Elemental Herbology's latest SPF shields against sun damage, blue light and pollution
Your skincare routine just got smarter thanks to Elemental Herbology’s latest product innovation, Smart Screen SPF50. [more...]
+ More featured suppliers  
COMPANY PROFILES
Essence

Essence was started in 2018 after founders Michael and Tami Deleeuw returned from several unpleasant [more...]
Spa Bureau

We are the team of multidisciplinary professionals in wellness architecture, engineering and design. [more...]
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CATALOGUE GALLERY
 

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DIRECTORY
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DIARY

 

13-16 May 2024

W3Spa EMEA

Conrad Chia Laguna Sardinia , Italy
18-22 May 2024

Eco Resort Network

The Ravenala Attitude Hotel, Mauritius
+ More diary  
 
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©Cybertrek 2024
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
Editor’s letter
Macro influences

The spa and wellness industry is facing an escalation in external pressures from every direction. The way we respond and adapt will determine our future success and perhaps even our survival

By Liz Terry | Published in Spa Business 2019 issue 3


What do human rights protests in Hong Kong, a 16-year-old girl sailing across the Atlantic and a Trump fundraiser have to do with the spa and wellness industry? Turns out they’re the canaries in the coalmine, the predictors of forces which will define and shape the future of our industry.

Unrest in Hong Kong led to the relocation of the Global Wellness Summit to Singapore this year – an unprecedented move which shows how unexpected events in even the most established markets can change business models almost overnight.

As awareness of Greta Thunberg’s Atlantic crossing and climate emergency message spreads, flying will become less and less socially acceptable to the many people who have – to this point – see it as a desirable lifestyle choice.

Operators who rely on inbound tourists are advised to incubate new business in local markets as flying becomes toxic.

There are already signs this is happening and in this issue, we talk to Rosewood (page 48) about how its latest spa concept has been designed with an 80/20 focus on local customers.

The unpredictable state of our global political set-up is also reshaping business at an accelerating pace – just ask high-end fitness and wellness operator, Equinox, which has had a tough couple of weeks.

Right in the middle of the launch of two major initiatives – its first wellness hotel and first range of home workouts – the company was hit with a reputational crisis as it was revealed that the ultimate owner of the business was about to host a fundraising event for Donald Trump.

This wouldn’t have mattered so much if Equinox hadn’t spent decades building its tribe of liberal, left-leaning customers. The outcome has been a boycott by members.

So how do we respond to this age of uncertainty? By raising our eyes to the horizon, tuning in to every worldshifting change and adapting what we do to survive and thrive while being true to our values as an industry.

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+ More news   
 
FEATURED SUPPLIERS

Book4Time unveils enhanced day and resort pass functionality
With an increasing number of luxury hotels and resorts offering day and resort passes to drive staycation business, Book4Time, a leader in innovative spa and wellness solutions, is thrilled to announce the launch of Day & Resort Passes on its award-winning platform. [more...]

Triple defence: Elemental Herbology's latest SPF shields against sun damage, blue light and pollution
Your skincare routine just got smarter thanks to Elemental Herbology’s latest product innovation, Smart Screen SPF50. [more...]
+ More featured suppliers  
COMPANY PROFILES
Essence

Essence was started in 2018 after founders Michael and Tami Deleeuw returned from several unpleasant [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

13-16 May 2024

W3Spa EMEA

Conrad Chia Laguna Sardinia , Italy
18-22 May 2024

Eco Resort Network

The Ravenala Attitude Hotel, Mauritius
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS