Yes! Send me the FREE digital editions of Spa Business and Spa Business insider magazines and the FREE weekly Spa Business and Spa Business insider ezines and breaking news alerts!
Customers can use Zenoti’s app to buy a spa’s products Credit: photo: shutterstock/Raul Mellado Ortiz
Amy Douglas
Sales manager, Zenoti UK/Europe
Amy Douglas / Photo: Zenoti
Zenoti offers both an employee and consumer mobile app for spas and salons. They’re designed to be modern, user-friendly and synchronise with software in real-time.
The employee app supports an efficient, personalised service, giving quick access to guest information and the ability to view and update schedules, for example. Additionally, providers can add products and treatments to invoices – and even collect payment in the treatment room via smartphones. Therapists can also view pay, commissions and tips and access digital courses on Zenoti University
Our consumer-facing app is customised to match a spa’s brand. Guests can book appointments, update profiles, view history, manage memberships, refer friends and track loyalty points. Some of the more unique features include viewing promotions and announcements, browsing retail products, seeing the availability of nearby sister properties if one is fully booked and receiving loyalty points for certain actions – like writing a review.
Providers can add product and service invoices to the app and even collect payment in the treatment room
Ilana Alberico
Founder & president, SpaSpace
Ilana Alberico / Photo: Spa Space
Studies have shown that many hospitality workers laid off during the pandemic aren’t willing to return to their original job. One of the biggest reasons for not coming back is an overly long onboarding process.
The SpaSpace app is both team member- and guest-facing and one key element from a business perspective is how it speeds up the recruitment journey. It automatically checks a service professional’s background and verifies their license so we can normally get employees approved in less than a week – which is five times faster than normal.
The app also includes automatic payroll services. This means spas don’t have to submit payroll each month and professionals receive their pay in hours/days rather than weeks/months.
From a customer point of view, SpaSpace is looking to launch a new Wellness Directory. This will allow guests to search for solutions for their needs via our app. It also includes AI recommendations for services, products and facilities.
The app checks a service professional’s background and verifies their license
Charity Hudnall
VP of marketing, Vagaro
Charity Hudnall / Photo: Vagaro
One particular USP of Vagaro’s branded app is that it fully integrates with our software. Whenever a spa updates its business information, services, photos, packages etc on Vagaro, the app updates to reflect that change immediately. So busy owners don’t need to take extra steps to push updates through app stores.
Features of a spa’s app reflect what they’re using in Vagaro Pro. For example, if they’ve enabled an online shopping cart or accept payments online, these capabilities will be live in their app. Likewise, appointment reminders will be sent through app push notifications if the business has them enabled.
Making appointments via the app has taken off and many of our spa facilities report it’s their second-highest method of booking after websites.
The app automatically reflects any updates a spa makes on our software
Booking via the app has really taken off / Photo: shutterstock/Alliance Images
Ricky Daniels
Co-founder, Trybe
Ricky Daniels / Photo: TryBe
We offer a range of functions for spas that can slot straight into a property’s app via our open-API. These include features such as scheduling, payments, digital intake forms, staff rota management, inventory management, retail, reporting and more.
Trybe’s membership functionality is particularly popular. Members are able to log in through the branded app and see their personal information, manage their membership, see what credits they have to spend for the month and book classes.
We’ve also just launched our mobile membership cards which spas can brand up and customers can download to their digital wallet to check in.
Our most sought-after feature – used by all of our spas – is our booking engine. Operators love using this as a mobile app and customers can browse all spa and leisure offerings, pulling straight from the property’s live availability, with the final step of booking and pre-payment available too.
We’ve just launched mobile membership cards
Open API means many functions can slot straight into a spa’s app / Photo: unsplash/ icons8-team
Sherry Cuti
Regional account manager, Springer-Miller
Sherry Cuti
SpaSoft’s Online Booking Engine can embed into a spa’s mobile app, opening to a booking window and automatically filling appointment books within SpaSoft.
Due to the infrastructure of our Online Booking Application, each spa has the flexibility to customise its booking platform to meet brand and operational needs or to even design a completely new guest experience.
With the next generation of SpaSoft, we’re excited about the flexibility and enhancements on the horizon for mobile applications. Expected later in the year, we’re working on a guest-facing point-of-sale where guests can manage their payments from the palm of their hand. It will introduce a link to pay, the ability for guests to review their bill, apply gratuities, capture electronic signatures and more.
We’ll be launching a guest-facing point-of-sale function later this year
With an increasing number of luxury hotels and resorts offering day and resort passes to
drive staycation business, Book4Time, a leader in innovative spa and wellness solutions, is
thrilled to announce the launch of Day & Resort Passes on its award-winning platform. [more...]
Customers can use Zenoti’s app to buy a spa’s products Credit: photo: shutterstock/Raul Mellado Ortiz
Amy Douglas
Sales manager, Zenoti UK/Europe
Amy Douglas / Photo: Zenoti
Zenoti offers both an employee and consumer mobile app for spas and salons. They’re designed to be modern, user-friendly and synchronise with software in real-time.
The employee app supports an efficient, personalised service, giving quick access to guest information and the ability to view and update schedules, for example. Additionally, providers can add products and treatments to invoices – and even collect payment in the treatment room via smartphones. Therapists can also view pay, commissions and tips and access digital courses on Zenoti University
Our consumer-facing app is customised to match a spa’s brand. Guests can book appointments, update profiles, view history, manage memberships, refer friends and track loyalty points. Some of the more unique features include viewing promotions and announcements, browsing retail products, seeing the availability of nearby sister properties if one is fully booked and receiving loyalty points for certain actions – like writing a review.
Providers can add product and service invoices to the app and even collect payment in the treatment room
Ilana Alberico
Founder & president, SpaSpace
Ilana Alberico / Photo: Spa Space
Studies have shown that many hospitality workers laid off during the pandemic aren’t willing to return to their original job. One of the biggest reasons for not coming back is an overly long onboarding process.
The SpaSpace app is both team member- and guest-facing and one key element from a business perspective is how it speeds up the recruitment journey. It automatically checks a service professional’s background and verifies their license so we can normally get employees approved in less than a week – which is five times faster than normal.
The app also includes automatic payroll services. This means spas don’t have to submit payroll each month and professionals receive their pay in hours/days rather than weeks/months.
From a customer point of view, SpaSpace is looking to launch a new Wellness Directory. This will allow guests to search for solutions for their needs via our app. It also includes AI recommendations for services, products and facilities.
The app checks a service professional’s background and verifies their license
Charity Hudnall
VP of marketing, Vagaro
Charity Hudnall / Photo: Vagaro
One particular USP of Vagaro’s branded app is that it fully integrates with our software. Whenever a spa updates its business information, services, photos, packages etc on Vagaro, the app updates to reflect that change immediately. So busy owners don’t need to take extra steps to push updates through app stores.
Features of a spa’s app reflect what they’re using in Vagaro Pro. For example, if they’ve enabled an online shopping cart or accept payments online, these capabilities will be live in their app. Likewise, appointment reminders will be sent through app push notifications if the business has them enabled.
Making appointments via the app has taken off and many of our spa facilities report it’s their second-highest method of booking after websites.
The app automatically reflects any updates a spa makes on our software
Booking via the app has really taken off / Photo: shutterstock/Alliance Images
Ricky Daniels
Co-founder, Trybe
Ricky Daniels / Photo: TryBe
We offer a range of functions for spas that can slot straight into a property’s app via our open-API. These include features such as scheduling, payments, digital intake forms, staff rota management, inventory management, retail, reporting and more.
Trybe’s membership functionality is particularly popular. Members are able to log in through the branded app and see their personal information, manage their membership, see what credits they have to spend for the month and book classes.
We’ve also just launched our mobile membership cards which spas can brand up and customers can download to their digital wallet to check in.
Our most sought-after feature – used by all of our spas – is our booking engine. Operators love using this as a mobile app and customers can browse all spa and leisure offerings, pulling straight from the property’s live availability, with the final step of booking and pre-payment available too.
We’ve just launched mobile membership cards
Open API means many functions can slot straight into a spa’s app / Photo: unsplash/ icons8-team
Sherry Cuti
Regional account manager, Springer-Miller
Sherry Cuti
SpaSoft’s Online Booking Engine can embed into a spa’s mobile app, opening to a booking window and automatically filling appointment books within SpaSoft.
Due to the infrastructure of our Online Booking Application, each spa has the flexibility to customise its booking platform to meet brand and operational needs or to even design a completely new guest experience.
With the next generation of SpaSoft, we’re excited about the flexibility and enhancements on the horizon for mobile applications. Expected later in the year, we’re working on a guest-facing point-of-sale where guests can manage their payments from the palm of their hand. It will introduce a link to pay, the ability for guests to review their bill, apply gratuities, capture electronic signatures and more.
We’ll be launching a guest-facing point-of-sale function later this year
The Global Wellness Institute (GWI) has released promising new research on the wellness real
estate market at its third-annual Wellness Real Estate & Communities Symposium in
Manhattan.
Paul Hawco, a seasoned figure in the international wellness industry, has assumed the role of
executive director – integrated wellbeing at independent, hospitality group Banyan Group.
The Ritz-Carlton Reynolds, Lake Oconee in the southeastern US state of Georgia is celebrating a
new milestone after unveiling its newly renovated 27,000sq ft destination spa.
Art’otel, Radisson’s contemporary art-inspired lifestyle hotel brand, has strengthened its
presence in London with a new hotel in Hoxton fusing art, design and hospitality.
Luxury hotel brand Aman, widely known for its strong spa focus, has just launched its much-
talked-about sister brand Janu in Tokyo – complete with a 4,000sq m urban wellness retreat.
Equinox, has teamed up with health platform, Function Health, to offer 100 comprehensive
laboratory tests, giving members vital insights into their internal health.
Spanish wellness brand SHA Wellness Clinic is busy preparing to bolster its wellness portfolio in
2026 with a hyper-exclusive island wellness enclave in AlJurf, UAE.
The historic Breakers Hotel in Long Beach, California, is set to reopen in mid-2024 as a
Fairmont Hotels & Resorts property after a significant restoration and redevelopment project.
Marriott International has signed a new deal with Neom to open a Ritz-Carlton Reserve property
as part of Trojena, a brand new year-round mountain adventure destination in Saudi Arabia.
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover
and profits restored to pre-2020 levels in 2023, according to its year-end results.
With an increasing number of luxury hotels and resorts offering day and resort passes to
drive staycation business, Book4Time, a leader in innovative spa and wellness solutions, is
thrilled to announce the launch of Day & Resort Passes on its award-winning platform. [more...]