GET SPA BUSINESS
magazine
Yes! Send me the FREE digital editions of Spa Business and Spa Business insider magazines and the FREE weekly Spa Business and Spa Business insider ezines and breaking news alerts!
Not right now, thanksclose this window
News   Features   Video    Products   Magazine   Handbook   Email sign up   Advertise  
NEWS
Zenoti maps impact of coronavirus on its spa clients
POSTED 31 Mar 2020 . BY Megan Whitby
The company has 10,000 customers in 50 countries around the world
"We’ve established this resource centre to help those we work with in the community"
– Sudheer Koneru
Spa software company, Zenoti, has produced insights into the impact coronavirus is having on its customers.

The company has 10,000 customers in 50 countries around the world and has collected data on the impact the disruption is having on their trading.

This has been translated into a heatmap showing the effect on appointment trends. It can also be viewed in tabular format.

Sales data was collected from Zenoti’s customers on a weekly basis from 13 countries. This data was then compared with the corresponding week in 2019 and a percentage formed to show the growth or decline in business during the coronavirus outbreak.

A seven-week block was analysed in total, with dates ranging from 3 February to 22 March.

For 11 out of the 13 countries that data was collected from, the biggest decline in sales was seen in the period 16-22 March.

The location with the largest decline was Indonesia with a -73 per cent shift, while South Africa was the only country to exhibit growth, at 4.7 per cent.

Saudi Arabia and Qatar were among some of the other countries worst affected, while alternatively Singapore’s worst week was seen between 10-16 February at -13.6 per cent.

All the data is available via a dedicated online resource centre.

“We’ve established this resource centre to help those we work with in the community,” said Sudheer Koneru, CEO of Zenoti. “I’ve run a spa and salon business before, and have a deep passion for making guests feel good about themselves, so they can go into the world and do great things. That’s why I’m so committed to ensuring that our company and employees are doing all that we can to help others through this difficult time."

Zenoti has also produced a guide for spa and salon businesses during the coronavirus crisis, including a range of information, such as how to manage existing appointments, review memberships and work on communication strategies.

Download the guide here.
Sign up here to get the Spa Business and Spa Business insider weekly ezines and every issue of Spa Business and Spa Business insider magazines free on digital.
RELATED STORIES
FEATURE: Software: Hyper personalisation


How is spa software helping operators to deliver ultra personal services?
Zenoti raises US$50m in Series C funding


Enterprise cloud platform Zenoti has closed a US$50m Series C funding round led by Tiger Global Management, with participation from Norwest Venture Partners and Accel.
FEATURE: Technology: Data & analytics


How are software companies helping spas to use data effectively, sensitively and lawfully?
FEATURE: Technology: Maximising software potential


How can spas get more out of their management systems?
MORE NEWS
Research: 10 minutes of massage will help your body fight stress
A recent study from the University of Konstanz in Germany has revealed that 10 minutes of massage or rest can help the body reduce stress.
First One&Only Spa by Chenot launches at tropical beachfront retreat in Malaysia
One&Only has debuted in Asia with a brand new resort – called One&Only Desaru Coast – completed with a signature Chenot spa, a result of a partnership between the hotel group and Chenot, the medical health and wellness retreat operator by Henri Chenot.
Accor debuts in-room wellness programme inspired by nature at select North and Central America properties
Global hospitality group, Accor, is launching in-room restorative wellness programming at select North and Central America properties through an exclusive partnership with wellness technology company, Three Sages.
Color Up launches CBD education programme for wellness professionals and new scholarship scheme
CBD-infused skincare line, Color Up has announced a new CBD training course and scholarship programme.
+ More news   
LATEST JOBS
+ More jobs  

FEATURED SUPPLIERS

The Core of your spa reopening
With new government guidelines shifting how spas operate, it is important to use a system that complies with these changes. This is where Core by Premier Software® comes in. [more...]

Water Soul: ocean-concious sustainable sun care
Comfort Zone, the Italian skin care brand of the Davines group, a certified B Corporation, has introduced three new products to Water Soul, its ocean-conscious sustainable sun care line. [more...]
COMPANY PROFILES
SpaSoft Springer-Miller Systems

SpaSoft has been a spa technology leader for more than 15 years. The company is part of Springer-M [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

VIDEO GALLERY

ResortSuite mobile: give your guests unlimited access to your resort
ResortSuite mobile. Deploy your own fully branded app. Give your guests unlimited access to your resort with real time booking capabilities, dining reservations, itineraries, member profiles and more... Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

01-02 Oct 2020

CCR London

ExCeL London, United Kingdom
01-04 Oct 2020

Cosmobeaute Malaysia

Kuala Lumpur Convention Centre (KLCC), Kuala Lumpur, Malaysia
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
SPA BUSINESS
SPA OPPORTUNITIES
SPA BUSINESS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020
News   Products   Magazine
NEWS
Zenoti maps impact of coronavirus on its spa clients
POSTED 31 Mar 2020 . BY Megan Whitby
The company has 10,000 customers in 50 countries around the world
We’ve established this resource centre to help those we work with in the community
– Sudheer Koneru
Spa software company, Zenoti, has produced insights into the impact coronavirus is having on its customers.

The company has 10,000 customers in 50 countries around the world and has collected data on the impact the disruption is having on their trading.

This has been translated into a heatmap showing the effect on appointment trends. It can also be viewed in tabular format.

Sales data was collected from Zenoti’s customers on a weekly basis from 13 countries. This data was then compared with the corresponding week in 2019 and a percentage formed to show the growth or decline in business during the coronavirus outbreak.

A seven-week block was analysed in total, with dates ranging from 3 February to 22 March.

For 11 out of the 13 countries that data was collected from, the biggest decline in sales was seen in the period 16-22 March.

The location with the largest decline was Indonesia with a -73 per cent shift, while South Africa was the only country to exhibit growth, at 4.7 per cent.

Saudi Arabia and Qatar were among some of the other countries worst affected, while alternatively Singapore’s worst week was seen between 10-16 February at -13.6 per cent.

All the data is available via a dedicated online resource centre.

“We’ve established this resource centre to help those we work with in the community,” said Sudheer Koneru, CEO of Zenoti. “I’ve run a spa and salon business before, and have a deep passion for making guests feel good about themselves, so they can go into the world and do great things. That’s why I’m so committed to ensuring that our company and employees are doing all that we can to help others through this difficult time."

Zenoti has also produced a guide for spa and salon businesses during the coronavirus crisis, including a range of information, such as how to manage existing appointments, review memberships and work on communication strategies.

Download the guide here.
Sign up here to get the Spa Business and Spa Business insider weekly ezines and every issue of Spa Business and Spa Business insider magazines free on digital.
RELATED STORIES
FEATURE: Software: Hyper personalisation


How is spa software helping operators to deliver ultra personal services?
Zenoti raises US$50m in Series C funding


Enterprise cloud platform Zenoti has closed a US$50m Series C funding round led by Tiger Global Management, with participation from Norwest Venture Partners and Accel.
FEATURE: Technology: Data & analytics


How are software companies helping spas to use data effectively, sensitively and lawfully?
FEATURE: Technology: Maximising software potential


How can spas get more out of their management systems?
MORE NEWS
Research: 10 minutes of massage will help your body fight stress
A recent study from the University of Konstanz in Germany has revealed that 10 minutes of massage or rest can help the body reduce stress.
First One&Only Spa by Chenot launches at tropical beachfront retreat in Malaysia
One&Only has debuted in Asia with a brand new resort – called One&Only Desaru Coast – completed with a signature Chenot spa, a result of a partnership between the hotel group and Chenot, the medical health and wellness retreat operator by Henri Chenot.
Accor debuts in-room wellness programme inspired by nature at select North and Central America properties
Global hospitality group, Accor, is launching in-room restorative wellness programming at select North and Central America properties through an exclusive partnership with wellness technology company, Three Sages.
Color Up launches CBD education programme for wellness professionals and new scholarship scheme
CBD-infused skincare line, Color Up has announced a new CBD training course and scholarship programme.
Aesthetics clinic develops facial for frontline workers inspired by the power of touch
An aesthetics and wellness clinic has launched a new facial treatment dedicated to key workers on the frontlines of the pandemic.
GWS appoints ­fitness industry thought leader, C. Victor Brick, to advisory board
The Global Wellness Summit (GWS) has announced the appointment of C. Victor Brick, CEO of Planet Fitness Growth Partners (PFGP) and chair of the John W. Brick Mental Health Foundation, to its 12-person advisory board.
+ More news   
 
FEATURED SUPPLIERS

The Core of your spa reopening
With new government guidelines shifting how spas operate, it is important to use a system that complies with these changes. This is where Core by Premier Software® comes in. [more...]

Water Soul: ocean-concious sustainable sun care
Comfort Zone, the Italian skin care brand of the Davines group, a certified B Corporation, has introduced three new products to Water Soul, its ocean-conscious sustainable sun care line. [more...]
COMPANY PROFILES
SpaSoft Springer-Miller Systems

SpaSoft has been a spa technology leader for more than 15 years. The company is part of Springer-M [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

ResortSuite mobile: give your guests unlimited access to your resort
ResortSuite mobile. Deploy your own fully branded app. Give your guests unlimited access to your resort with real time booking capabilities, dining reservations, itineraries, member profiles and more... Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

01-02 Oct 2020

CCR London

ExCeL London, United Kingdom
01-04 Oct 2020

Cosmobeaute Malaysia

Kuala Lumpur Convention Centre (KLCC), Kuala Lumpur, Malaysia
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS