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NEWS
Zenoti maps impact of coronavirus on its spa clients
POSTED 31 Mar 2020 . BY Megan Whitby
The company has 10,000 customers in 50 countries around the world

We’ve established this resource centre to help those we work with in the community
– Sudheer Koneru
Spa software company, Zenoti, has produced insights into the impact coronavirus is having on its customers.

The company has 10,000 customers in 50 countries around the world and has collected data on the impact the disruption is having on their trading.

This has been translated into a heatmap showing the effect on appointment trends. It can also be viewed in tabular format.

Sales data was collected from Zenoti’s customers on a weekly basis from 13 countries. This data was then compared with the corresponding week in 2019 and a percentage formed to show the growth or decline in business during the coronavirus outbreak.

A seven-week block was analysed in total, with dates ranging from 3 February to 22 March.

For 11 out of the 13 countries that data was collected from, the biggest decline in sales was seen in the period 16-22 March.

The location with the largest decline was Indonesia with a -73 per cent shift, while South Africa was the only country to exhibit growth, at 4.7 per cent.

Saudi Arabia and Qatar were among some of the other countries worst affected, while alternatively Singapore’s worst week was seen between 10-16 February at -13.6 per cent.

All the data is available via a dedicated online resource centre.

“We’ve established this resource centre to help those we work with in the community,” said Sudheer Koneru, CEO of Zenoti. “I’ve run a spa and salon business before, and have a deep passion for making guests feel good about themselves, so they can go into the world and do great things. That’s why I’m so committed to ensuring that our company and employees are doing all that we can to help others through this difficult time."

Zenoti has also produced a guide for spa and salon businesses during the coronavirus crisis, including a range of information, such as how to manage existing appointments, review memberships and work on communication strategies.

Download the guide here.
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22-22 Jun 2024

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Las Vegas Convention Center, Las Vegas, United States
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©Cybertrek 2024
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Zenoti maps impact of coronavirus on its spa clients
POSTED 31 Mar 2020 . BY Megan Whitby
The company has 10,000 customers in 50 countries around the world
We’ve established this resource centre to help those we work with in the community
– Sudheer Koneru
Spa software company, Zenoti, has produced insights into the impact coronavirus is having on its customers.

The company has 10,000 customers in 50 countries around the world and has collected data on the impact the disruption is having on their trading.

This has been translated into a heatmap showing the effect on appointment trends. It can also be viewed in tabular format.

Sales data was collected from Zenoti’s customers on a weekly basis from 13 countries. This data was then compared with the corresponding week in 2019 and a percentage formed to show the growth or decline in business during the coronavirus outbreak.

A seven-week block was analysed in total, with dates ranging from 3 February to 22 March.

For 11 out of the 13 countries that data was collected from, the biggest decline in sales was seen in the period 16-22 March.

The location with the largest decline was Indonesia with a -73 per cent shift, while South Africa was the only country to exhibit growth, at 4.7 per cent.

Saudi Arabia and Qatar were among some of the other countries worst affected, while alternatively Singapore’s worst week was seen between 10-16 February at -13.6 per cent.

All the data is available via a dedicated online resource centre.

“We’ve established this resource centre to help those we work with in the community,” said Sudheer Koneru, CEO of Zenoti. “I’ve run a spa and salon business before, and have a deep passion for making guests feel good about themselves, so they can go into the world and do great things. That’s why I’m so committed to ensuring that our company and employees are doing all that we can to help others through this difficult time."

Zenoti has also produced a guide for spa and salon businesses during the coronavirus crisis, including a range of information, such as how to manage existing appointments, review memberships and work on communication strategies.

Download the guide here.
RELATED STORIES
FEATURE: Software: Hyper personalisation


How is spa software helping operators to deliver ultra personal services?
Zenoti raises US$50m in Series C funding


Enterprise cloud platform Zenoti has closed a US$50m Series C funding round led by Tiger Global Management, with participation from Norwest Venture Partners and Accel.
FEATURE: Technology: Data & analytics


How are software companies helping spas to use data effectively, sensitively and lawfully?
FEATURE: Technology: Maximising software potential


How can spas get more out of their management systems?
MORE NEWS
Report identifies diversity, equity and inclusion challenges in health club sector
Diversity, equity and inclusion in the European fitness industry is examined in a new report which provides eye-opening findings and a starting point for change.
RLA Global: Wellness hotels experience positive growth trend globally in 2023
Hotels incorporating wellness amenities experienced a significant boost in Total Revenue per Available Room (TRevPAR) in 2023, according to the latest Wellness Real Estate Report by RLA Global, produced in partnership with P&L benchmarking firm HotStats.
World leaders gather at luxury Italian wellness retreat Borgo Egnazia for G7 Summit
The 2024 G7 Summit is now underway at a destination spa resort in Puglia, Italy, with leaders from Canada, France, Germany, Italy, Japan, the UK and the US convening to address some of the world’s most urgent issues.
Minor devises new medi-wellness concept for Anantara, debuting in Phuket in Q3
Minor Hotels CEO Dillip Rajakarier has unveiled plans to introduce an innovative medi-wellness concept to the group's Anantara Hotels, Resorts and Spas brand, with ambitions to expand the concept to additional resorts in the future.
Global Wellness Day 2024 shatters records as 1 billion people unite for wellness and nature
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+ More news   
 
FEATURED SUPPLIERS

Metawell: unlocking the possibilities in a new era of wellness
A decade ago, the Gharieni Group began pioneering the integration of advanced wellness technologies into its spa and treatment beds. This innovative approach has since become one of the industry's most significant disruptions and groundbreaking trends. [more...]

GAIA Skincare launches new refillable amenity range
Female-founded spa and skincare brand Gaia Skincare was born with an ethical ethos to not only look after its customers’ wellbeing, but to also protect the planet. [more...]
+ More featured suppliers  
COMPANY PROFILES
Gharieni Group

Gharieni is positioned as one of the most innovative players in the wellness industry – creating unp [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

22-22 Jun 2024

World Bathing Day

Worldwide,
22-24 Jun 2024

IECSC Las Vegas

Las Vegas Convention Center, Las Vegas, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS