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BC Softwear Ltd

Contact  |  Updates
Background
BC SoftWear is the leading textile supplier for luxury hotels and spas in the UK and worldwide. Products are designed for the most discerning customers, where quality and exceptional performance are the standard.

British-based BC SoftWear was launched in 2002 by founder Barbara Cooke. The company provides expertise in the manufacture of exceptional quality spa linen, luxury bathrobes and footwear to 40 countries worldwide, and is renowned for its unique understanding of the spa and hotel markets.

With an enviable reputation for supreme quality towels and robes that stay softer and fluffier for longer, we guarantee our clients will receive exceptional customer service and reliable supply with many items immediately available from the UK or Turkey warehouse.

Main products and services
We supply linen for the most luxurious spas: superior 300 thread count, 100 per cent cotton sheets, duvets, duvet covers and pillows to fit the treatment couch. Our eco-savvy SmartSoft® range includes jumbo sheets, XL treatment towels to fit larger spa beds and fitted couch covers to provide exceptional luxury and softness; luxury bathrobes with sizes from two-years-of-age to 4XL because we think about your client’s needs; spa and hotel footwear with a unique anti-slip sole certification; couch covers, lounge chair covers, fleecy blankets, spa carrier bags, and a full range of towelling spa accessories. All our products can be tailored to the exact requirements of our clients.

We believe an exceptional treatment begins with the touch of the bathrobe and the smooth feel of the spa linen on your skin. Your luxury spa experience begins with BC SoftWear.

USPs
BC SoftWear’s eco philosophy is evident throughout the product range. We manufacture exceptionally large spa towels to reduce the number of towels during a treatment, accelerate the turnaround, reduce drying times, and minimise laundry costs.

Our Bathrobes provide superior luxury with exceptional quality. SmartKnit® spa linen absorbs less oil, repels odours and stays fresh longer and in the laundry saves energy, time and water – we always think of the environment.

Where in the world?
In addition to the UK, we have BC SoftWear representation in Ireland, France, the Middle East and China.
case study: Our luxury linen finds a haven at The Spa at Breedon Priory
The Spa at Breedon Priory is a haven in every sense of the word.

Nestled within 24 acres of countryside in the heart of the East Midlands, the spa offers its clients a calm oasis to feel relaxed and revived.

Breedon Priory

We’ve had the pleasure of working with Breedon Priory since April 2021. Their discerning approach to guest satisfaction requires attention to detail and, often, the efficiency to deliver within a quick turnaround.

We were delighted to supply them with a range of bespoke spa towels, linens and accessories – and equally delighted so by the reaction our products inspired.

PURE INDULGENCE

The Spa at Breedon Priory is an indulgent environment, with each detail carefully considered to enhance their guests’ experience and, importantly, their wellbeing.

Feeling immersed in the tranquillity of the spa is heightened by the luxurious linens and accessories that are selected.

With our experience of the specific needs of a day spa, we recommended spa towels, robes and treatment linen that would deliver on feel, quality and durability, with the required choice of colour palette, fabric weight and texture.

It was also important that we could reassure Breedon Priory that availability and continuity of supply could be maintained for their thriving business.

HOSPITALITY SUITE

We supplied The Spa at Breedon Priory with a full suite of products to make their guests’ experience as luxurious as possible, whilst ensuring the practicality of easy to launder, quick drying fabrics.

ECO-FRIENDLY FOCUS

Energy saving and environmental issues are high on the agenda for every spa managing a high client turnover. Breedon Priory wanted to balance these important aspects with the comfort of their guests. Our range of eco-friendly towels provided the perfect solution.

Our SupremeSoft range is beautifully soft, and the blended cotton is ideal for spa treatments as it absorbs less oil. The lightweight fabric means that 70% less energy is used, and drying time is improved by 31% compared to traditional towelling.

Breedon Priory chose our treatment blankets, couch covers, our jumbo sheets with head holes and bathrobes in a range of sizes.

Our SmartKnit hand towels are available in two sumptuous weights – 450gsm and 550gsm. Breedon Priory were impressed by the knitted weave of this towel – it will not pull or tear, so it’s long-lasting, and also has the energy saving benefits of our SupremeSoft range.

ALL-IMPORTANT TOUCHES

Breedon Priory recognised our Comfy manicure towel as a cost-effective choice. It retains its soft fluffiness, whilst its smaller size is both practical and saves on laundry costs.

Soft and luxurious, our stylish waffle Serenity Lounge Chair Covers were chosen to dress the poolside chairs at The Spa at Breedon Priory. With a large sewn pocket at one end, the covers stay put and their lightweight yet absorbent fabric is easy to wash and quick to dry. Our flip flops are the perfect additional poolside touch that spa guests love to take home.

BRAND EQUITY

We were pleased to carefully replicate The Spa at Breedon Priory logo on their flip flops, towels, bathrobes and treatment blankets. Jemma Whitney, Spa Director, was clearly thrilled with the results:

The embroidery is always perfectly placed and each new order is identical to the last.

The guests love to take home their ‘The Spa at Breedon Priory’ customised flip flops and re-wear these time and time again.

The quality of the products from BC SoftWear is second to none, the innovative SupremeSoft collection is our preferred choice for the quick drying time and luxurious feel for our guests.

DEDICATED SERVICE

Working with brands such as The Spa at Breedon Priory has given us a deep understanding of the day to day needs of luxury spas and the exacting standards that delight their guests.

If you would like any information on our products, our helpful team will be pleased to talk through your specific requirements on 0845 210 4000 or email [email protected]. Or if you prefer, browse our extensive, luxury collections online.
BC Softwear Ltd video gallery:
Future plans
We develop products based on customer needs. Our SmartSoft® collection offers responsible, sustainable luxury that includes bathrobes, spa linen and towels, which have been rigorously tested to guarantee performance, robustness and longevity.

SmartSoft® which includes the SmartKnit® towel range is designed to conserve 70% energy and reduce costs in the laundry and in longevity since the entire collection is snag free. We provide sustainable solutions from the hotel bedroom to the spa treatment couch.

This year we are introducing an enhanced luxury version of spa linen for true 5 star+ luxury.
Who's who
Barbara Cooke, md
Sam Cooke, sales director
Vita Douce, France agent
Top clients
Spa brands:
Bamford, Gatineau,
Germaine de Capuccini,
Clinique La Prairie, Guinot,
Oskia Skincare, La Mer,
L’Occitane, Voya.

Spas and Hotels:
Raffles, St Regis, Ritz Carlton,
Marriott international, Fairmont,
Soho House, Exclusive hotels,
Iconic hotels, Champneys,
Relais Châteaux, and many more.
What the clients say
“I’ve been ordering from BC SoftWear for a couple years now. I find the products to be high quality, durable, comfortable, and attractive. I like the colour selection and choice of styles for treatment bedding and was thrilled to find biodegradable slippers as we strive to be a more sustainable business.”
– Jacquelyn Young, Younger Day Spa
“Very proud to be partnered with BC SoftWear at Bokeh by Montcalm East, not only for the product quality but for the awareness of environmental impact and strategic measures implemented to ensure we all do our best for the future planet.”
– Eleanor Jeffrey, Bokeh spa, Montcalm East
“The Swiss Laundry/Camplings Linen is a leading family run independent linen hire laundry business covering the whole of East Anglia. We focus on consistency, quality and reliability of service to our customers and demand it of our suppliers. We have not stopped buying BC SoftWear towels since 2004; the story tells itself.”
– Richard Turvill, Swiss Laundry
updates & press releases
12 Sep 2023
BC SoftWear enters exclusive partnership in China with BeiYang Crea8tive
Leading hotel and spa textiles supplier, BC SoftWear, has entered into a new distribution partnership with BeiYang Crea8tive (Shanghai) Co. Ltd, based in Shanghai, China.

BeiYang Crea8tive is the Chinese representative of both Ellisons and German treatment bed specialist Gharieni. BeiYang is also the exclusive distributor of Thermabliss products including the Lava Shells in China, Hong Kong, Macau and Taiwan. Established 14 years ago, Beiyang’s team of global experts delivers spa tools, products and services to globally renowned spa centres throughout China.

As a spa solution company from concept to operation, Beiyang Crea8tive has this year worked on design consultancy for Maha Spa, the new brand under Adrian Zecha, founder of Aman Resorts. The team is also consulting on the forthcoming spa at the second Waldorf Astoria hotel in Shanghai and the Italian-themed Luna Lake Spa in Ningbo.

Sam Cooke, BC SoftWear’s Sales Director, says: “We’re thrilled that spas and hotels in China will now have access to BC SoftWear’s full range of products thanks to our new collaboration with BeiYang Crea8tive. It’s an honour to partner with such a well-connected team, who fully appreciates our exclusive range and are on board with our aim of helping spas and hotels to save money while offering their customers the very best quality.”

In 2020, Beiyang Crea8tive initiated its Fengtai Project to help facilitate comprehensive transformations of spa enterprises in China. Through defined strategies, advanced concepts and distinctive brand attributes, Beiyang Crea8tive seeks to cultivate locally impactful and unique spa brands. Currently, the Fengtai Project has been launched in Shanghai, Changchun, Xi'an, Zhangjiagang and Ningbo.

Lynhuang, CEO of Beiyang Crea8tive, has worked in the spa industry for 15 years, and been involved managing and designing spa brands for more than 30 spa projects in China. “My ambition is to bring enduring value and expert knowledge to China's spa industry,” she says.

“Beiyang Crea8tive are focused on creating genuine value within the spa field. We are pleased to introduce BC SoftWear’s high quality products to the Chinese market. Their supreme quality towels and spa linens will make a big difference to the brands we work with. We believe their range of towelling products and unique treatment bed sheets will prove to be extremely popular in our market.

“Partnering with BC SoftWear will allow us to provide innovative, cutting-edge solutions and the finest luxury towels and linens to the flourishing of the wellness industry.”
22 Dec 2022
BC SoftWear expands with new UK partnerships
Leading spa textiles supplier, BC SoftWear, has expanded its reach once more with a string of new partnerships at high-end UK spa developments.

Already the spa linens company of choice for many of the UK’s most prestigious spas, BC SoftWear has now added Yorkshire Spa Retreat, Laceby Manor, Manor House Alsager, The Lowry and Breedon Priory to its growing list of spa partners.

Karen Hesketh, Business Development Manager at BC SoftWear, says: “It’s an honour to have been selected by some of the best new spas in the country – increasingly BC SoftWear is becoming the go-to for high end spas and we’re proud to service their textile needs. It’s nice to see new spas branching out and choosing something different, and to be able to meet those very individual demands from growing businesses.

“Yorkshire Spa Retreat in particular has pushed boundaries, selecting bespoke hooded robes for extra guest comfort when using their natural wild swimming pool. This trend for bespoke items is showing no sign of abating – spas want to stand out as different while still being practical, and bespoke offerings are also a great way to increase secondary spend.”

At the Spa at Laceby Manor, 650gsm jumbo sheets have been selected to go over clients on the treatment bed, creating a generous and sumptuous feel. In the quirky and rustic garden spa at Manor House Alsager, the emphasis is on comfort and warmth in the outdoor space.

General manager and founder, Jess Mellors, says: “It has been great to work with BC SoftWear, the quality is consistently high and we have always received excellent service. Our lido towels have become a signature part of the spa’s charm. With the majority of our spa experiences outside, BC Softwear’s cosy, warm robes are a high priority item for us.”

“The Spa at Breedon Priory is proud to partner with BC SoftWear, who share our commitment to sustainability,” says Spa Director Jemma Whitney at Breedon Priory.

“Their Smart Knit eco range manages to deliver premium products with quick washing and drying times to cut down on our energy consumption, with no compromise in quality.

“BC SoftWear always provide a high standard of embroidery on all items ordered with quick and efficient delivery; this is reassuring for our growing business.”

Kas Wilson, spa manager at Yorkshire Spa Retreat, adds: “I can’t fault the service and quality of the products we’ve received from BC SoftWear. Their ability to personalise our robes, bedding and flip flops gives an exclusive and luxurious feel. The treatment bedding is second to none – we struggle to get the guests off the couch, they are so cosy! If you are looking for long-lasting, high-quality bedding, BC Softwear is the one.”
06 Apr 2022
New build hotels partner with BC SoftWear to a create a unique offer
Leading hotel and spa textiles supplier, BC SoftWear, has been chosen to supply robes and towels to a series of unique new build hotels, all of which were built during the pandemic.

The new partnerships, all with brand new UK hotel developments, include the distinctive Chateau Denmark in London, the Mayfair Townhouse, also in London, Haycock Manor in East Anglia and Cashel Palace in Co. Tipperary, Ireland, Fairmont Windsor Park, The Retreat at Elcot Park and TwentyTwo London.

“What’s significant is that each of these hotels have all opted for something different, something above and beyond,” explains BC SoftWear CEO and founder, Barbara Cooke. “White towels and robes have been the standard in high end hotels for the 20 years that BC SoftWear has been in business. Now properties are being much bolder and in particular choosing colour. Even 10 years ago, anything other than white was unheard of. Each of our new partner hotels have made a shift towards uniqueness, some with colour, some with the exceptional quality of the robe they’ve select, some with intricately stitched motifs and bespoke embroidered labels.

“This move towards creating something entirely distinctive for a property is also fuelling retail, as the shift up in quality means guests are increasingly tempted to purchase their robe as a memento.”

Chateau Denmark, an exclusive new London property inspired by Denmark Street’s ‘rare hustle’, has opted for the Bespoke Hamptons robe in purple with an intricate motif that encompasses more than 50,000 stitches on the back of every robe.

While Mayfair Townhouse, part of the Iconic Luxury hotel collection has selected both BC SoftWear’s Sumptuous robes and towels, Haycock Manor and Gleneagles Townhouse in Edinburgh will open with Elegance robes. BC SoftWear has created a bespoke forest green colour and neck label for the Gleneagles Townhouse.

The Fairmont Windsor Park has opted for the Bespoke Hampton robe in beige, all bespoke towels in the bedrooms from the new Opulence range, and coir-soled biodegradable slippers in the spa. The Retreat at Elcot Park has selected BC SoftWear’s towels and robes for both the hotel and spa, using an unusual slate grey robe in the bedrooms.

Barbara continues: “We’re delighted to be working with the very best in the business to provide hotel guests with the luxury experience they deserve at each of these new facilities. We’re committed to playing our part in making sure every customers’ experience is the very best it can be.”

BC SoftWear is already the towelling company of choice for many of the UK’s most prestigious hotels including Chewton Glen, Pennyhill Park, Champneys, Cliveden Hotel and Spa, and Fairmont St. Andrews Hotel & Spa.
17 Feb 2022
String of new partnerships for BC SoftWear
Leading spa textiles supplier, BC SoftWear, has expanded its portfolio with six new partnerships, all in brand new UK spa developments.

The Bokeh Spa at the recently-opened Montcalm East in Shoreditch, London – an Autograph Collection hotel – will use BC SoftWear’s fast-drying SupremeSoft range for the high energy savings it can offer. Spa Manager at Bokeh Eleanor Jeffrey selected BC SoftWear having experienced stand-out service while working with them in four previous spas over the last 10 years. Having opted for extra-large Gharieni treatment beds in the spa, Bokeh needed specially fitting and extra-large linen, which BC SoftWear is able to provide.

Meanwhile, The Spa at Breedon Priory in Derbyshire, an exciting new project designed by Claire Caddick of Spaticulate, has chosen BC SoftWear’s SmartKnit knitted towels and SupremeSoft spa linen due to their inherent sustainable features, faster drying times and snag-free nature.

In addition, the newly opened Wellness at the Randolph in Oxford has selected BC SoftWear’s logoed waffle robes and Serenity waffle spa linen, while The Treatment Rooms at the University Arms Hotel in Cambridge has selected SupremeSoft spa linen, Pure Linen duvets, pillows and pillow cases.

Heavenly Spa by Westin, at the Marriott’s Westin London City Hotel and Spa, has also selected BC SoftWear as its spa linen partner of choice, opting for logoed deluxe Elegance robes as well as the Sumptuous Deluxe towels for spa beds. Finally Spa by Wildes at Van Dyk Wildes, a luxury 4-star hotel situated in Derbyshire, will be showcasing Comfy slate grey robes with matching slate grey towels.

Barbara Cooke, founder and managing director at BC SoftWear, says: “I’m thrilled to announce a string of new spa partnerships for BC SoftWear as we begin the year. We’re delighted to be working with the very best in the business to provide spa guests with the luxury experience they deserve at each of these new facilities.

“Often the towels, robes or linen are a guest’s first touch point when they enter a spa – particularly since the pandemic began. With handshakes a thing of the past, that initial touch is ever more important and we’re committed to making sure customers’ first physical encounter is the very best it can be.”

BC SoftWear is already the towelling company of choice for many of the UK’s most prestigious spas including Chewton Glen, Pennyhill Park, Champneys, Cliveden Hotel and Spa, and Fairmont St. Andrews Hotel & Spa.
BC Softwear Ltd: news from spabusiness.com
03 Jul 2023
The Good Spa Guide has unveiled the results of its 14th annual awards this evening (3 July) at Spa Life UK’s annual two-day conference in the Cotswolds, UK.
23 May 2023
UK-based hotel and spa textiles supplier BC SoftWear has introduced a new ultra luxury range of spa linens and robes.
24 Nov 2022
Spa and hotel textiles supplier BC SoftWear has entered a new partnership with Iris Be You Beauty Trading in Qatar.
22 Aug 2022
BC SoftWear, has launched a flip-flop recycling initiative to help tackle the ‘flip-flop mountain’ that sees billions of pairs thrown away every year.
25 Jan 2022
Luxury spa and hotel textile supplier BC Softwear has been in business for over 20 years and is now supplying over 10,000 customers worldwide.
10 Aug 2021
BC Softwear has introduced its brand new SwimSoft Towelling Poncho for spas and hotels offering outdoor wellness and hydrotherapy activities.
BC Softwear Ltd
Tel: +44 (0)845 210 4000
Address: Unit 2a St Peter’s Road, Maidenhead, Berkshire, SL6 7QU, UK
Barbara Cooke, founder and managing director
 
BC Softwear Ltd video gallery:
Who's who
Barbara Cooke, md
Sam Cooke, sales director
Vita Douce, France agent
Top clients
Spa brands:
Bamford, Gatineau,
Germaine de Capuccini,
Clinique La Prairie, Guinot,
Oskia Skincare, La Mer,
L’Occitane, Voya.

Spas and Hotels:
Raffles, St Regis, Ritz Carlton,
Marriott international, Fairmont,
Soho House, Exclusive hotels,
Iconic hotels, Champneys,
Relais Châteaux, and many more.
 
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©Cybertrek 2023
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
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Gold COMPANY PROFILE

BC Softwear Ltd

Contact  |  Updates
Background
BC SoftWear is the leading textile supplier for luxury hotels and spas in the UK and worldwide. Products are designed for the most discerning customers, where quality and exceptional performance are the standard.

British-based BC SoftWear was launched in 2002 by founder Barbara Cooke. The company provides expertise in the manufacture of exceptional quality spa linen, luxury bathrobes and footwear to 40 countries worldwide, and is renowned for its unique understanding of the spa and hotel markets.

With an enviable reputation for supreme quality towels and robes that stay softer and fluffier for longer, we guarantee our clients will receive exceptional customer service and reliable supply with many items immediately available from the UK or Turkey warehouse.

Main products and services
We supply linen for the most luxurious spas: superior 300 thread count, 100 per cent cotton sheets, duvets, duvet covers and pillows to fit the treatment couch. Our eco-savvy SmartSoft® range includes jumbo sheets, XL treatment towels to fit larger spa beds and fitted couch covers to provide exceptional luxury and softness; luxury bathrobes with sizes from two-years-of-age to 4XL because we think about your client’s needs; spa and hotel footwear with a unique anti-slip sole certification; couch covers, lounge chair covers, fleecy blankets, spa carrier bags, and a full range of towelling spa accessories. All our products can be tailored to the exact requirements of our clients.

We believe an exceptional treatment begins with the touch of the bathrobe and the smooth feel of the spa linen on your skin. Your luxury spa experience begins with BC SoftWear.

USPs
BC SoftWear’s eco philosophy is evident throughout the product range. We manufacture exceptionally large spa towels to reduce the number of towels during a treatment, accelerate the turnaround, reduce drying times, and minimise laundry costs.

Our Bathrobes provide superior luxury with exceptional quality. SmartKnit® spa linen absorbs less oil, repels odours and stays fresh longer and in the laundry saves energy, time and water – we always think of the environment.

Where in the world?
In addition to the UK, we have BC SoftWear representation in Ireland, France, the Middle East and China.
case study: Our luxury linen finds a haven at The Spa at Breedon Priory
The Spa at Breedon Priory is a haven in every sense of the word.

Nestled within 24 acres of countryside in the heart of the East Midlands, the spa offers its clients a calm oasis to feel relaxed and revived.

Breedon Priory

We’ve had the pleasure of working with Breedon Priory since April 2021. Their discerning approach to guest satisfaction requires attention to detail and, often, the efficiency to deliver within a quick turnaround.

We were delighted to supply them with a range of bespoke spa towels, linens and accessories – and equally delighted so by the reaction our products inspired.

PURE INDULGENCE

The Spa at Breedon Priory is an indulgent environment, with each detail carefully considered to enhance their guests’ experience and, importantly, their wellbeing.

Feeling immersed in the tranquillity of the spa is heightened by the luxurious linens and accessories that are selected.

With our experience of the specific needs of a day spa, we recommended spa towels, robes and treatment linen that would deliver on feel, quality and durability, with the required choice of colour palette, fabric weight and texture.

It was also important that we could reassure Breedon Priory that availability and continuity of supply could be maintained for their thriving business.

HOSPITALITY SUITE

We supplied The Spa at Breedon Priory with a full suite of products to make their guests’ experience as luxurious as possible, whilst ensuring the practicality of easy to launder, quick drying fabrics.

ECO-FRIENDLY FOCUS

Energy saving and environmental issues are high on the agenda for every spa managing a high client turnover. Breedon Priory wanted to balance these important aspects with the comfort of their guests. Our range of eco-friendly towels provided the perfect solution.

Our SupremeSoft range is beautifully soft, and the blended cotton is ideal for spa treatments as it absorbs less oil. The lightweight fabric means that 70% less energy is used, and drying time is improved by 31% compared to traditional towelling.

Breedon Priory chose our treatment blankets, couch covers, our jumbo sheets with head holes and bathrobes in a range of sizes.

Our SmartKnit hand towels are available in two sumptuous weights – 450gsm and 550gsm. Breedon Priory were impressed by the knitted weave of this towel – it will not pull or tear, so it’s long-lasting, and also has the energy saving benefits of our SupremeSoft range.

ALL-IMPORTANT TOUCHES

Breedon Priory recognised our Comfy manicure towel as a cost-effective choice. It retains its soft fluffiness, whilst its smaller size is both practical and saves on laundry costs.

Soft and luxurious, our stylish waffle Serenity Lounge Chair Covers were chosen to dress the poolside chairs at The Spa at Breedon Priory. With a large sewn pocket at one end, the covers stay put and their lightweight yet absorbent fabric is easy to wash and quick to dry. Our flip flops are the perfect additional poolside touch that spa guests love to take home.

BRAND EQUITY

We were pleased to carefully replicate The Spa at Breedon Priory logo on their flip flops, towels, bathrobes and treatment blankets. Jemma Whitney, Spa Director, was clearly thrilled with the results:

The embroidery is always perfectly placed and each new order is identical to the last.

The guests love to take home their ‘The Spa at Breedon Priory’ customised flip flops and re-wear these time and time again.

The quality of the products from BC SoftWear is second to none, the innovative SupremeSoft collection is our preferred choice for the quick drying time and luxurious feel for our guests.

DEDICATED SERVICE

Working with brands such as The Spa at Breedon Priory has given us a deep understanding of the day to day needs of luxury spas and the exacting standards that delight their guests.

If you would like any information on our products, our helpful team will be pleased to talk through your specific requirements on 0845 210 4000 or email [email protected]. Or if you prefer, browse our extensive, luxury collections online.
BC Softwear Ltd video gallery:
Future plans
We develop products based on customer needs. Our SmartSoft® collection offers responsible, sustainable luxury that includes bathrobes, spa linen and towels, which have been rigorously tested to guarantee performance, robustness and longevity.

SmartSoft® which includes the SmartKnit® towel range is designed to conserve 70% energy and reduce costs in the laundry and in longevity since the entire collection is snag free. We provide sustainable solutions from the hotel bedroom to the spa treatment couch.

This year we are introducing an enhanced luxury version of spa linen for true 5 star+ luxury.
Who's who
Barbara Cooke, md
Sam Cooke, sales director
Vita Douce, France agent
Top clients
Spa brands:
Bamford, Gatineau,
Germaine de Capuccini,
Clinique La Prairie, Guinot,
Oskia Skincare, La Mer,
L’Occitane, Voya.

Spas and Hotels:
Raffles, St Regis, Ritz Carlton,
Marriott international, Fairmont,
Soho House, Exclusive hotels,
Iconic hotels, Champneys,
Relais Châteaux, and many more.
What the clients say
“I’ve been ordering from BC SoftWear for a couple years now. I find the products to be high quality, durable, comfortable, and attractive. I like the colour selection and choice of styles for treatment bedding and was thrilled to find biodegradable slippers as we strive to be a more sustainable business.”
– Jacquelyn Young, Younger Day Spa
“Very proud to be partnered with BC SoftWear at Bokeh by Montcalm East, not only for the product quality but for the awareness of environmental impact and strategic measures implemented to ensure we all do our best for the future planet.”
– Eleanor Jeffrey, Bokeh spa, Montcalm East
“The Swiss Laundry/Camplings Linen is a leading family run independent linen hire laundry business covering the whole of East Anglia. We focus on consistency, quality and reliability of service to our customers and demand it of our suppliers. We have not stopped buying BC SoftWear towels since 2004; the story tells itself.”
– Richard Turvill, Swiss Laundry
updates & press releases
12 Sep 2023
BC SoftWear enters exclusive partnership in China with BeiYang Crea8tive
Leading hotel and spa textiles supplier, BC SoftWear, has entered into a new distribution partnership with BeiYang Crea8tive (Shanghai) Co. Ltd, based in Shanghai, China.

BeiYang Crea8tive is the Chinese representative of both Ellisons and German treatment bed specialist Gharieni. BeiYang is also the exclusive distributor of Thermabliss products including the Lava Shells in China, Hong Kong, Macau and Taiwan. Established 14 years ago, Beiyang’s team of global experts delivers spa tools, products and services to globally renowned spa centres throughout China.

As a spa solution company from concept to operation, Beiyang Crea8tive has this year worked on design consultancy for Maha Spa, the new brand under Adrian Zecha, founder of Aman Resorts. The team is also consulting on the forthcoming spa at the second Waldorf Astoria hotel in Shanghai and the Italian-themed Luna Lake Spa in Ningbo.

Sam Cooke, BC SoftWear’s Sales Director, says: “We’re thrilled that spas and hotels in China will now have access to BC SoftWear’s full range of products thanks to our new collaboration with BeiYang Crea8tive. It’s an honour to partner with such a well-connected team, who fully appreciates our exclusive range and are on board with our aim of helping spas and hotels to save money while offering their customers the very best quality.”

In 2020, Beiyang Crea8tive initiated its Fengtai Project to help facilitate comprehensive transformations of spa enterprises in China. Through defined strategies, advanced concepts and distinctive brand attributes, Beiyang Crea8tive seeks to cultivate locally impactful and unique spa brands. Currently, the Fengtai Project has been launched in Shanghai, Changchun, Xi'an, Zhangjiagang and Ningbo.

Lynhuang, CEO of Beiyang Crea8tive, has worked in the spa industry for 15 years, and been involved managing and designing spa brands for more than 30 spa projects in China. “My ambition is to bring enduring value and expert knowledge to China's spa industry,” she says.

“Beiyang Crea8tive are focused on creating genuine value within the spa field. We are pleased to introduce BC SoftWear’s high quality products to the Chinese market. Their supreme quality towels and spa linens will make a big difference to the brands we work with. We believe their range of towelling products and unique treatment bed sheets will prove to be extremely popular in our market.

“Partnering with BC SoftWear will allow us to provide innovative, cutting-edge solutions and the finest luxury towels and linens to the flourishing of the wellness industry.”
22 Dec 2022
BC SoftWear expands with new UK partnerships
Leading spa textiles supplier, BC SoftWear, has expanded its reach once more with a string of new partnerships at high-end UK spa developments.

Already the spa linens company of choice for many of the UK’s most prestigious spas, BC SoftWear has now added Yorkshire Spa Retreat, Laceby Manor, Manor House Alsager, The Lowry and Breedon Priory to its growing list of spa partners.

Karen Hesketh, Business Development Manager at BC SoftWear, says: “It’s an honour to have been selected by some of the best new spas in the country – increasingly BC SoftWear is becoming the go-to for high end spas and we’re proud to service their textile needs. It’s nice to see new spas branching out and choosing something different, and to be able to meet those very individual demands from growing businesses.

“Yorkshire Spa Retreat in particular has pushed boundaries, selecting bespoke hooded robes for extra guest comfort when using their natural wild swimming pool. This trend for bespoke items is showing no sign of abating – spas want to stand out as different while still being practical, and bespoke offerings are also a great way to increase secondary spend.”

At the Spa at Laceby Manor, 650gsm jumbo sheets have been selected to go over clients on the treatment bed, creating a generous and sumptuous feel. In the quirky and rustic garden spa at Manor House Alsager, the emphasis is on comfort and warmth in the outdoor space.

General manager and founder, Jess Mellors, says: “It has been great to work with BC SoftWear, the quality is consistently high and we have always received excellent service. Our lido towels have become a signature part of the spa’s charm. With the majority of our spa experiences outside, BC Softwear’s cosy, warm robes are a high priority item for us.”

“The Spa at Breedon Priory is proud to partner with BC SoftWear, who share our commitment to sustainability,” says Spa Director Jemma Whitney at Breedon Priory.

“Their Smart Knit eco range manages to deliver premium products with quick washing and drying times to cut down on our energy consumption, with no compromise in quality.

“BC SoftWear always provide a high standard of embroidery on all items ordered with quick and efficient delivery; this is reassuring for our growing business.”

Kas Wilson, spa manager at Yorkshire Spa Retreat, adds: “I can’t fault the service and quality of the products we’ve received from BC SoftWear. Their ability to personalise our robes, bedding and flip flops gives an exclusive and luxurious feel. The treatment bedding is second to none – we struggle to get the guests off the couch, they are so cosy! If you are looking for long-lasting, high-quality bedding, BC Softwear is the one.”
06 Apr 2022
New build hotels partner with BC SoftWear to a create a unique offer
Leading hotel and spa textiles supplier, BC SoftWear, has been chosen to supply robes and towels to a series of unique new build hotels, all of which were built during the pandemic.

The new partnerships, all with brand new UK hotel developments, include the distinctive Chateau Denmark in London, the Mayfair Townhouse, also in London, Haycock Manor in East Anglia and Cashel Palace in Co. Tipperary, Ireland, Fairmont Windsor Park, The Retreat at Elcot Park and TwentyTwo London.

“What’s significant is that each of these hotels have all opted for something different, something above and beyond,” explains BC SoftWear CEO and founder, Barbara Cooke. “White towels and robes have been the standard in high end hotels for the 20 years that BC SoftWear has been in business. Now properties are being much bolder and in particular choosing colour. Even 10 years ago, anything other than white was unheard of. Each of our new partner hotels have made a shift towards uniqueness, some with colour, some with the exceptional quality of the robe they’ve select, some with intricately stitched motifs and bespoke embroidered labels.

“This move towards creating something entirely distinctive for a property is also fuelling retail, as the shift up in quality means guests are increasingly tempted to purchase their robe as a memento.”

Chateau Denmark, an exclusive new London property inspired by Denmark Street’s ‘rare hustle’, has opted for the Bespoke Hamptons robe in purple with an intricate motif that encompasses more than 50,000 stitches on the back of every robe.

While Mayfair Townhouse, part of the Iconic Luxury hotel collection has selected both BC SoftWear’s Sumptuous robes and towels, Haycock Manor and Gleneagles Townhouse in Edinburgh will open with Elegance robes. BC SoftWear has created a bespoke forest green colour and neck label for the Gleneagles Townhouse.

The Fairmont Windsor Park has opted for the Bespoke Hampton robe in beige, all bespoke towels in the bedrooms from the new Opulence range, and coir-soled biodegradable slippers in the spa. The Retreat at Elcot Park has selected BC SoftWear’s towels and robes for both the hotel and spa, using an unusual slate grey robe in the bedrooms.

Barbara continues: “We’re delighted to be working with the very best in the business to provide hotel guests with the luxury experience they deserve at each of these new facilities. We’re committed to playing our part in making sure every customers’ experience is the very best it can be.”

BC SoftWear is already the towelling company of choice for many of the UK’s most prestigious hotels including Chewton Glen, Pennyhill Park, Champneys, Cliveden Hotel and Spa, and Fairmont St. Andrews Hotel & Spa.
17 Feb 2022
String of new partnerships for BC SoftWear
Leading spa textiles supplier, BC SoftWear, has expanded its portfolio with six new partnerships, all in brand new UK spa developments.

The Bokeh Spa at the recently-opened Montcalm East in Shoreditch, London – an Autograph Collection hotel – will use BC SoftWear’s fast-drying SupremeSoft range for the high energy savings it can offer. Spa Manager at Bokeh Eleanor Jeffrey selected BC SoftWear having experienced stand-out service while working with them in four previous spas over the last 10 years. Having opted for extra-large Gharieni treatment beds in the spa, Bokeh needed specially fitting and extra-large linen, which BC SoftWear is able to provide.

Meanwhile, The Spa at Breedon Priory in Derbyshire, an exciting new project designed by Claire Caddick of Spaticulate, has chosen BC SoftWear’s SmartKnit knitted towels and SupremeSoft spa linen due to their inherent sustainable features, faster drying times and snag-free nature.

In addition, the newly opened Wellness at the Randolph in Oxford has selected BC SoftWear’s logoed waffle robes and Serenity waffle spa linen, while The Treatment Rooms at the University Arms Hotel in Cambridge has selected SupremeSoft spa linen, Pure Linen duvets, pillows and pillow cases.

Heavenly Spa by Westin, at the Marriott’s Westin London City Hotel and Spa, has also selected BC SoftWear as its spa linen partner of choice, opting for logoed deluxe Elegance robes as well as the Sumptuous Deluxe towels for spa beds. Finally Spa by Wildes at Van Dyk Wildes, a luxury 4-star hotel situated in Derbyshire, will be showcasing Comfy slate grey robes with matching slate grey towels.

Barbara Cooke, founder and managing director at BC SoftWear, says: “I’m thrilled to announce a string of new spa partnerships for BC SoftWear as we begin the year. We’re delighted to be working with the very best in the business to provide spa guests with the luxury experience they deserve at each of these new facilities.

“Often the towels, robes or linen are a guest’s first touch point when they enter a spa – particularly since the pandemic began. With handshakes a thing of the past, that initial touch is ever more important and we’re committed to making sure customers’ first physical encounter is the very best it can be.”

BC SoftWear is already the towelling company of choice for many of the UK’s most prestigious spas including Chewton Glen, Pennyhill Park, Champneys, Cliveden Hotel and Spa, and Fairmont St. Andrews Hotel & Spa.
BC Softwear Ltd: news from spabusiness.com
03 Jul 2023
The Good Spa Guide has unveiled the results of its 14th annual awards this evening (3 July) at Spa Life UK’s annual two-day conference in the Cotswolds, UK.
23 May 2023
UK-based hotel and spa textiles supplier BC SoftWear has introduced a new ultra luxury range of spa linens and robes.
24 Nov 2022
Spa and hotel textiles supplier BC SoftWear has entered a new partnership with Iris Be You Beauty Trading in Qatar.
22 Aug 2022
BC SoftWear, has launched a flip-flop recycling initiative to help tackle the ‘flip-flop mountain’ that sees billions of pairs thrown away every year.
25 Jan 2022
Luxury spa and hotel textile supplier BC Softwear has been in business for over 20 years and is now supplying over 10,000 customers worldwide.
10 Aug 2021
BC Softwear has introduced its brand new SwimSoft Towelling Poncho for spas and hotels offering outdoor wellness and hydrotherapy activities.
BC Softwear Ltd
Tel: +44 (0)845 210 4000
Address: Unit 2a St Peter’s Road, Maidenhead, Berkshire, SL6 7QU, UK
Barbara Cooke, founder and managing director
 


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