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PRODUCT NEWS
BC Softwear celebrates 20th-anniversary milestone
25 Jan 2022 . BY Megan Whitby
The BC Softwear collection has been developed through customer feedback, insights and requirements /
The BC Softwear collection has been developed through customer feedback, insights and requirements
I’m proud and extremely grateful to have continued to supply the top hotels and spas in the UK
– Barbara Cooke
Luxury spa and hotel textile supplier BC Softwear has been in business for over 20 years and is now supplying over 10,000 customers worldwide.

The company manufactures towels, robes and linen for spas and hotels and is planning to mark its 20th anniversary with a summer party at one of its customer’s facilities, where clients, staff and industry colleagues can reconnect and help the team celebrate this milestone.

The business started out with a small towel and robe range, but as its reputation grew, so did its collection. Company founder and CEO Barbara Cooke then expanded the line based on customer feedback and requirements.

“I started this business working entirely from home for the first five years,” she explained, “mainly since I wanted to see more of my sons, having spent far too much time working away from home since they were born.

“Cliveden House was my very first customer and is still a loyal customer 20 years later, so it was rather appropriate to enjoy tea at Cliveden to celebrate our anniversary!

“I’m so proud and extremely grateful to have continued to supply the top hotels and spas in the UK whose loyalty and appreciation of our quality make us the successful company we are today.

“However the biggest thank you undoubtedly goes to my amazing team, whose hard work and dedication ensures the amazing customer service reputation we have today.

“Many of the staff have celebrated five-year, 10-year and coming up to 15-year anniversaries. Thank you for your loyalty, team spirit and camaraderie, you’re what truly makes the company.”

Cooke told Spa Business that the key components to her business’ success are to:
– Remain passionate about your product.
– Love and listen to your customers.
– Create loyalty amongst your staff.

She concluded by revealing the biggest lesson she’s learnt through 20 years in the industry; “never be afraid to fail, be afraid not to try”.
Company profile

BC Softwear Ltd

British-based, BC SoftWear was launched in 2002 by founder and managing director, Barbara Cooke. [more...]
Supplier details
BC Softwear
Maidenhead Berkshire UK
BC Softwear is the leading textile supplier for luxury hotels and spas in the UK, France and worldwide. The products are designed for the most discerning customers, where quality and exceptional performance are the standard.

The company provides expertise in the manufacture of exceptional quality spa linen, luxury bathrobes and footwear to 34 countries worldwide, and is renowned for its unique understanding of the spa and hotel markets. With an enviable reputation for supreme quality towels and robes that stay softer and fluffier for longer, we guarantee our clients will receive reliable supply and exceptional customer service.
www.bcsoftwear.co.uk
More details
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PRODUCT NEWS
BC Softwear celebrates 20th-anniversary milestone
25 Jan 2022 . BY Megan Whitby
The BC Softwear collection has been developed through customer feedback, insights and requirements
I’m proud and extremely grateful to have continued to supply the top hotels and spas in the UK
– Barbara Cooke
Luxury spa and hotel textile supplier BC Softwear has been in business for over 20 years and is now supplying over 10,000 customers worldwide.

The company manufactures towels, robes and linen for spas and hotels and is planning to mark its 20th anniversary with a summer party at one of its customer’s facilities, where clients, staff and industry colleagues can reconnect and help the team celebrate this milestone.

The business started out with a small towel and robe range, but as its reputation grew, so did its collection. Company founder and CEO Barbara Cooke then expanded the line based on customer feedback and requirements.

“I started this business working entirely from home for the first five years,” she explained, “mainly since I wanted to see more of my sons, having spent far too much time working away from home since they were born.

“Cliveden House was my very first customer and is still a loyal customer 20 years later, so it was rather appropriate to enjoy tea at Cliveden to celebrate our anniversary!

“I’m so proud and extremely grateful to have continued to supply the top hotels and spas in the UK whose loyalty and appreciation of our quality make us the successful company we are today.

“However the biggest thank you undoubtedly goes to my amazing team, whose hard work and dedication ensures the amazing customer service reputation we have today.

“Many of the staff have celebrated five-year, 10-year and coming up to 15-year anniversaries. Thank you for your loyalty, team spirit and camaraderie, you’re what truly makes the company.”

Cooke told Spa Business that the key components to her business’ success are to:
– Remain passionate about your product.
– Love and listen to your customers.
– Create loyalty amongst your staff.

She concluded by revealing the biggest lesson she’s learnt through 20 years in the industry; “never be afraid to fail, be afraid not to try”.
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Lion Stone Art crafts statement natural stone designs to enhance wellness environments
Turkey-based Lion Stone Art is producing luxury natural stone design pieces to create aesthetic spaces in spas, wellness facilities, gyms, hotels and private residences.
Zelens launches professional treatments for spas and clinics
Science-led skincare brand Zelens has entered the spa market with a set of four new professional treatments.
myndstream launches curated music portal for spa and wellness audio experiences
Wellness music company myndstream has unveiled a subscription-based music service to offer curated spa music at a reduced cost, without licensing challenges.
Kelda Showers to launch bubble rain shower inspired by Swedish massage
Kelda Showers is gearing up to introduce the BubbleSpa – an experience shower that creates a cascade of bubble rain to offer a bathing experience promoting holistic wellbeing.
Phytomer celebrates 50 years of beauty by the sea
French marine skincare and spa brand Phytomer has reached its 50th-anniversary milestone and is preparing to celebrate in more than 80 countries, in collaboration with 10,000 spas.
Elemis debuts anti-blue light skincare onboard new cruise ship Celebrity Beyond
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Noel Asmar unveils biodegradable spa uniform fabric, EcoSignature
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Gharieni Group celebrates 30th-anniversary milestone
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Sommerhuber GmbH - Ceramic heated LOUNGER ONE PLUS - ultimate relaxation
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Four Seasons Hotel George V, Paris, France
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ADVERTISE . CONTACT US

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Tel: +44 (0)1462 431385

©Cybertrek 2022

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