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PRODUCT NEWS
BC Softwear celebrates 20th-anniversary milestone
25 Jan 2022 . BY Megan Whitby
The BC Softwear collection has been developed through customer feedback, insights and requirements /
The BC Softwear collection has been developed through customer feedback, insights and requirements
I’m proud and extremely grateful to have continued to supply the top hotels and spas in the UK
– Barbara Cooke
Luxury spa and hotel textile supplier BC Softwear has been in business for over 20 years and is now supplying over 10,000 customers worldwide.

The company manufactures towels, robes and linen for spas and hotels and is planning to mark its 20th anniversary with a summer party at one of its customer’s facilities, where clients, staff and industry colleagues can reconnect and help the team celebrate this milestone.

The business started out with a small towel and robe range, but as its reputation grew, so did its collection. Company founder and CEO Barbara Cooke then expanded the line based on customer feedback and requirements.

“I started this business working entirely from home for the first five years,” she explained, “mainly since I wanted to see more of my sons, having spent far too much time working away from home since they were born.

“Cliveden House was my very first customer and is still a loyal customer 20 years later, so it was rather appropriate to enjoy tea at Cliveden to celebrate our anniversary!

“I’m so proud and extremely grateful to have continued to supply the top hotels and spas in the UK whose loyalty and appreciation of our quality make us the successful company we are today.

“However the biggest thank you undoubtedly goes to my amazing team, whose hard work and dedication ensures the amazing customer service reputation we have today.

“Many of the staff have celebrated five-year, 10-year and coming up to 15-year anniversaries. Thank you for your loyalty, team spirit and camaraderie, you’re what truly makes the company.”

Cooke told Spa Business that the key components to her business’ success are to:
– Remain passionate about your product.
– Love and listen to your customers.
– Create loyalty amongst your staff.

She concluded by revealing the biggest lesson she’s learnt through 20 years in the industry; “never be afraid to fail, be afraid not to try”.
Company profile

BC Softwear Ltd

British-based, BC SoftWear was launched in 2002 by founder and managing director, Barbara Cooke. [more...]
Supplier details
BC Softwear
Maidenhead Berkshire UK
BC Softwear is the leading textile supplier for luxury hotels and spas in the UK, France and worldwide. The products are designed for the most discerning customers, where quality and exceptional performance are the standard.

The company provides expertise in the manufacture of exceptional quality spa linen, luxury bathrobes and footwear to 34 countries worldwide, and is renowned for its unique understanding of the spa and hotel markets. With an enviable reputation for supreme quality towels and robes that stay softer and fluffier for longer, we guarantee our clients will receive reliable supply and exceptional customer service.
www.bcsoftwear.co.uk
More details
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PRODUCT NEWS
BC Softwear celebrates 20th-anniversary milestone
25 Jan 2022 . BY Megan Whitby
The BC Softwear collection has been developed through customer feedback, insights and requirements
I’m proud and extremely grateful to have continued to supply the top hotels and spas in the UK
– Barbara Cooke
Luxury spa and hotel textile supplier BC Softwear has been in business for over 20 years and is now supplying over 10,000 customers worldwide.

The company manufactures towels, robes and linen for spas and hotels and is planning to mark its 20th anniversary with a summer party at one of its customer’s facilities, where clients, staff and industry colleagues can reconnect and help the team celebrate this milestone.

The business started out with a small towel and robe range, but as its reputation grew, so did its collection. Company founder and CEO Barbara Cooke then expanded the line based on customer feedback and requirements.

“I started this business working entirely from home for the first five years,” she explained, “mainly since I wanted to see more of my sons, having spent far too much time working away from home since they were born.

“Cliveden House was my very first customer and is still a loyal customer 20 years later, so it was rather appropriate to enjoy tea at Cliveden to celebrate our anniversary!

“I’m so proud and extremely grateful to have continued to supply the top hotels and spas in the UK whose loyalty and appreciation of our quality make us the successful company we are today.

“However the biggest thank you undoubtedly goes to my amazing team, whose hard work and dedication ensures the amazing customer service reputation we have today.

“Many of the staff have celebrated five-year, 10-year and coming up to 15-year anniversaries. Thank you for your loyalty, team spirit and camaraderie, you’re what truly makes the company.”

Cooke told Spa Business that the key components to her business’ success are to:
– Remain passionate about your product.
– Love and listen to your customers.
– Create loyalty amongst your staff.

She concluded by revealing the biggest lesson she’s learnt through 20 years in the industry; “never be afraid to fail, be afraid not to try”.
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PRODUCT NEWS
New travel-size Spongellé buffers help guests create spa experience at home or on-the-go
Spongellé founder and CEO Elaine Binder – an internationally trained perfumer – has expanded her company’s collection of fragrant body wash-infused buffers.
BC SoftWear secures deal with Qatari distributor Iris Be You Beauty Trading
Spa and hotel textiles supplier BC SoftWear has entered a new partnership with Iris Be You Beauty Trading in Qatar.
de Mamiel introduces bioactiveFatigue Fix serum for stress-induced dullness
British spa brand de Mamiel has introduced the Fatigue Fix serum for skin affected by external aggressors such as UV, pollution, poor lifestyle habits and lack of sleep.
Crerar Hotels launches private apprenticeships for budding spa therapists
Scottish hotel group Crerar Hotels has unveiled a new spa therapist apprenticeship programme in a bid to help boost recruitment following its ongoing spa investment across its portfolio.
New CryoLounge+ chair offers 'comfortable cold' experience
WellnessSpace Brands, recently rebranded from HydroMassage, has opened pre-orders for its CryoLounge+ chair – a new hot and cold therapy and compression solution for wellness and fitness facilities.
Alberto Apostoli designs tech-forward Wellness Therapy furniture collection for Varaschin
Furniture manufacturer Varaschin has unveiled the new Wellness Therapy range, designed by Italian spa and wellness architect and designer Alberto Apostoli of Studio Apostoli.
Amra Skincare uses 24kt gold, pearls and caviar to create new spa treatments for Bürgenstock Resort
Situated high above Switzerland’s famous Lake Lucerne, Bürgenstock Resort’s high-end Alpine Spa has introduced a new partnership with luxury skincare and spa brand Amra Skincare.
Ishga’s Muscle Recovery Oil now available in retail size following customer demand
ishga, a skincare and spa brand specialising in organic seaweed products, has unveiled a retail version of its professional Muscle Recovery Oil to soothe tired muscles.
LaFlore Live Probiotic Skincare achieves Kind To Biome certification and appoints Michael Tompkins as board advisor
Florida-based LaFlore Live Probiotic Skincare is the first probiotic skincare company to be Kind To Biome certified.
Japanese forest bathing tradition inspires Kohler’s new Stillness Bath
Spa operator and bathroom fixtures company Kohler Co has developed a new multi-sensory bathing product called the Stillness Bath.
Noel Asmar Uniforms launches medical scrubs line
Known for shaking up the spa industry with its fashionable yet practical therapist wear, Noel Asmar Uniforms is now entering the medi-spa and healthcare domain with the launch of its Asmar Scrubs collection.
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Whether going to the spa or gym, customers need to know that their belongings are secure – and, following the pandemic, the more contactless the process, the better.
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DIARY

 

29-30 Nov 2022

International Wellness Tourism Conference

Eden Roc, Cap Cana and Melia Punta Cana Beach, Punta Cana, Dominican Republic
29-30 Nov 2022

World Halotherapy Global Symposium

Virtual, United Kingdom
+ More diary  
 


ADVERTISE . CONTACT US

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Tel: +44 (0)1462 431385

©Cybertrek 2022

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