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PRODUCT NEWS
BC Softwear celebrates 20th-anniversary milestone
25 Jan 2022 . BY Megan Whitby
The BC Softwear collection has been developed through customer feedback, insights and requirements /
The BC Softwear collection has been developed through customer feedback, insights and requirements
I’m proud and extremely grateful to have continued to supply the top hotels and spas in the UK
– Barbara Cooke
Luxury spa and hotel textile supplier BC Softwear has been in business for over 20 years and is now supplying over 10,000 customers worldwide.

The company manufactures towels, robes and linen for spas and hotels and is planning to mark its 20th anniversary with a summer party at one of its customer’s facilities, where clients, staff and industry colleagues can reconnect and help the team celebrate this milestone.

The business started out with a small towel and robe range, but as its reputation grew, so did its collection. Company founder and CEO Barbara Cooke then expanded the line based on customer feedback and requirements.

“I started this business working entirely from home for the first five years,” she explained, “mainly since I wanted to see more of my sons, having spent far too much time working away from home since they were born.

“Cliveden House was my very first customer and is still a loyal customer 20 years later, so it was rather appropriate to enjoy tea at Cliveden to celebrate our anniversary!

“I’m so proud and extremely grateful to have continued to supply the top hotels and spas in the UK whose loyalty and appreciation of our quality make us the successful company we are today.

“However the biggest thank you undoubtedly goes to my amazing team, whose hard work and dedication ensures the amazing customer service reputation we have today.

“Many of the staff have celebrated five-year, 10-year and coming up to 15-year anniversaries. Thank you for your loyalty, team spirit and camaraderie, you’re what truly makes the company.”

Cooke told Spa Business that the key components to her business’ success are to:
– Remain passionate about your product.
– Love and listen to your customers.
– Create loyalty amongst your staff.

She concluded by revealing the biggest lesson she’s learnt through 20 years in the industry; “never be afraid to fail, be afraid not to try”.
Company profile

BC Softwear Ltd

British-based, BC SoftWear was launched in 2002 by founder and managing director, Barbara Cooke.

Read BC Softwear Ltd's full profile here
Supplier details
BC Softwear
Maidenhead Berkshire UK
BC Softwear is the leading textile supplier for luxury hotels and spas in the UK, France and worldwide. The products are designed for the most discerning customers, where quality and exceptional performance are the standard.

The company provides expertise in the manufacture of exceptional quality spa linen, luxury bathrobes and footwear to 34 countries worldwide, and is renowned for its unique understanding of the spa and hotel markets. With an enviable reputation for supreme quality towels and robes that stay softer and fluffier for longer, we guarantee our clients will receive reliable supply and exceptional customer service.
www.bcsoftwear.co.uk
More details
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Uniting the world of spa & wellness
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News   Products   Magazine   Subscribe
PRODUCT NEWS
BC Softwear celebrates 20th-anniversary milestone
25 Jan 2022 . BY Megan Whitby
The BC Softwear collection has been developed through customer feedback, insights and requirements
I’m proud and extremely grateful to have continued to supply the top hotels and spas in the UK
– Barbara Cooke
Luxury spa and hotel textile supplier BC Softwear has been in business for over 20 years and is now supplying over 10,000 customers worldwide.

The company manufactures towels, robes and linen for spas and hotels and is planning to mark its 20th anniversary with a summer party at one of its customer’s facilities, where clients, staff and industry colleagues can reconnect and help the team celebrate this milestone.

The business started out with a small towel and robe range, but as its reputation grew, so did its collection. Company founder and CEO Barbara Cooke then expanded the line based on customer feedback and requirements.

“I started this business working entirely from home for the first five years,” she explained, “mainly since I wanted to see more of my sons, having spent far too much time working away from home since they were born.

“Cliveden House was my very first customer and is still a loyal customer 20 years later, so it was rather appropriate to enjoy tea at Cliveden to celebrate our anniversary!

“I’m so proud and extremely grateful to have continued to supply the top hotels and spas in the UK whose loyalty and appreciation of our quality make us the successful company we are today.

“However the biggest thank you undoubtedly goes to my amazing team, whose hard work and dedication ensures the amazing customer service reputation we have today.

“Many of the staff have celebrated five-year, 10-year and coming up to 15-year anniversaries. Thank you for your loyalty, team spirit and camaraderie, you’re what truly makes the company.”

Cooke told Spa Business that the key components to her business’ success are to:
– Remain passionate about your product.
– Love and listen to your customers.
– Create loyalty amongst your staff.

She concluded by revealing the biggest lesson she’s learnt through 20 years in the industry; “never be afraid to fail, be afraid not to try”.
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PRODUCT NEWS
Eco Resort Network conference to convene in Mauritius this May
Hospitality industry event Eco Resort Network is set to take place at the Ravenala Attitude Hotel, Turtle Bay, Mauritius, from 18-22 May 2024.
Amra Skincare announces collaboration with St. Regis Red Sea Resort
Amra Skincare, the premium British spa and skincare brand, has been selected as the exclusive spa partner for the St. Regis Red Sea Resort in Saudi Arabia.
Natura Bissé treatments boost wellbeing by almost 70 per cent finds recent study
Spanish skincare and spa brand Natura Bissé has discovered its treatments can increase a sense of wellbeing by almost 70 per cent, as well as improving self-esteem, skin condition and relaxation levels.
Gharieni Group announces launch of Metawell
The Gharieni Group has expanded its family of brands with Metawell: a new brand that will exclusively communicate and offer its mind/body wellness technologies offering in the global market.
Exhale taps Salt Chamber to create comprehensive recovery lounge in NYC
Salt Chamber has announced a collaboration with Exhale at its new flagship location at Virgin Hotels New York City on a multisensory salt room.
Continuum Footspas introduces Infinity Glass Pedicure Bowl
Pedicure equipment manufacturer Continuum Pedicure Footspas has launched a new pedicure bowl finished with an iridescent tint.
Balanced Body partners with Third Space on its new group reformer pilates offering
As Third Space unveiled its latest club in Wimbledon at the end of 2023 as part of its growth development into suburban, residential locations, it also revealed a new state of the art Reformer Pilates studio at the new site in response to members seeking a low-impact, full- body workout for all abilities.
Lemi launches ThermoSoft-V treatment bed
Lemi has combined vibroacoustic therapy and heat therapy to create its new ThermoSoft-V treatment bed and help lull spa guests into a deeply relaxed physical and mental state.
Hair wellness brand Monpure secures Chewton Glen as first UK spa account
English country house hotel and spa Chewton Glen has announced a partnership with healthy hair and wellness brand, Monpure.
Myndstream unveils new 12-hour playlists for spas
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Leo Tonkin, Salt Chamber CEO, unveils Distinctly Well podcast
Wellness industry figure and CEO of Salt Chamber, Leo Tonkin, has launched a podcast to explore and deepen the industry’s understanding of the latest trends and innovations in longevity and wellness.
Voya unveils new essential oils and Lazy Days seaweed bathing accessory
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+ More products   
 
COMPANY PROFILES
TAC - The Assistant Company

Founded in 2001, TAC is an owner-managed company with more than 110 employees and four locations: in [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

02-04 Mar 2024

World Spa & Wellness Conference

Excel exhibition and conference centre , London, United Kingdom
03-05 Mar 2024

IBS New York

Javits Convention Center, New York, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS