News   Features   Video    Products   Magazine   Handbook   Email sign up   Advertise  
Company profile
Concept, a Shiji Group Brand

 

Malcolm Rennie, sales & marketing manager

Concept provides exceptional reporting and business intelligence tools

Main services
Concept Spa & Golf provides scalable spa management software for high-end hotels, resorts and leisure venues. Concept’s software manages all aspects of operation including reservations, point-of-sale, inventory management, customer profiles, membership administration, online bookings, CRM, and business intelligence. Concept’s software can also be integrated with some of the industry’s leading hotel solutions.
Concept software is extremely flexible. Whether a spa has three treatment rooms or more than 100, Concept software has the features and customisation ability to match every spa’s individual requirements. Additionally, Concept offers an iPad application that enhances guest experience and employee productivity. With the iPad app, appointments can be booked efficiently via a series of grid control screens or through an automated availability search. The app can be used for a wide range of reservations, such as spa treatments, tennis court rentals, or fitness classes.

Additional services
• Concept Golf: An integrated tee-sheet solution for golf courses and resorts. In use at many of the world’s premier golf venues.
• Concept POS and Inventory Control: The most comprehensive leisure retail POS and inventory solution designed for spas and golf pro-shops.
• Membership & CRM: Standalone or integrated Membership Billing & Management System for the hospitality industry.
• Business Intelligence: Dynamic reporting tool for spa, golf and leisure industries.
• Concept Web Services: Provides online and mobile spa appointments or golf tee-time reservations via a range of customisable APIs.
• Concept Interface Centre: Concept solutions integrate with many third-party products.
• Concept Services: 24/7 multi-lingual global support, installation, training and project management, retraining courses, Oracle database administration, software auditing and consultancy, development and customisation.

USPs
Multi-language, multi-currency and fiscal-compliant in 68 countries, Concept’s scalable systems work in partnership with many of the world’s leading property management systems to offer a range of interfaces for full resort solutions or single-unit businesses. Mobile technology enables the software to be accessed anywhere. Concept’s 24/7, global support and training network is key to this success.

How many spas do you supply?
Over 3,000 installations globally.

Top clients
Concept is the global certified spa software provider to Hilton International. Other key international accounts include Langham, Shangri-La, Peninsula, Banyan Tree, Marriott/Starwood, De Vere and Corinthia.

Where in the world?
Distribution in more than 68 countries, with clients from remote areas of Europe to Asia, through the US, Africa and the Middle East.

Trade shows
We participate in Spatec Europe, HITEC, Spa China Summit, ITB, and more.

Future plans
Continued expansion into new markets and incorporating Shiji Group technology into our software solutions.

Who’s who?
Luis Branca, Director
Simon Le Touze, Director of Operations

Address:
145 Avenida Engº Duarte Pacheco
Almancil
Algarve
Portugal
Tel: +351 289 351 200
Fax: +351 289 351 209
Email: [email protected]
Website: concept.shijigroup.com
Twitter: @conceptcss
Linkedin: http://linkedin.com/company/concept-a-shiji-group-brand



FEATURED SUPPLIERS

Three reasons why cloud software is the clear choice over on-premise
When choosing a software for your spa, you’re going to have to decide between a cloud solution and an on-premise one. Which should you choose? [more...]

30th annual ISPA Conference & Expo moves to May 2021
COVID-19 has led us and our industry to pause, breathe and reset. [more...]
COMPANY PROFILES
ResortSuite

Founded in 2000 by Frank Pitsikalis, ResortSuite is a cutting-edge software company specialising i [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

VIDEO GALLERY

Phytomer - PREBIOFORCE - Balancing Soothing Concentrate
PHYTOMER has launched PREBIOFORCE Balancing Soothing Concentrate, its first prebiotic serum designed to rebalance the skin's microbiota. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

09 Jun 2020

ISA Summer Business Forum

The Lodge at Ashford Castle, Cong, Ireland
10-12 Jun 2020

Piscina & Wellness Mexico

Centro Citibanamex, Mexico City, Mexico
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
SPA BUSINESS
SPA OPPORTUNITIES
SPA BUSINESS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020
News   Products   Magazine
Company profile

Concept, a Shiji Group Brand

 



Malcolm Rennie, sales & marketing manager

Concept provides exceptional reporting and business intelligence tools

Main services
Concept Spa & Golf provides scalable spa management software for high-end hotels, resorts and leisure venues. Concept’s software manages all aspects of operation including reservations, point-of-sale, inventory management, customer profiles, membership administration, online bookings, CRM, and business intelligence. Concept’s software can also be integrated with some of the industry’s leading hotel solutions.
Concept software is extremely flexible. Whether a spa has three treatment rooms or more than 100, Concept software has the features and customisation ability to match every spa’s individual requirements. Additionally, Concept offers an iPad application that enhances guest experience and employee productivity. With the iPad app, appointments can be booked efficiently via a series of grid control screens or through an automated availability search. The app can be used for a wide range of reservations, such as spa treatments, tennis court rentals, or fitness classes.

Additional services
• Concept Golf: An integrated tee-sheet solution for golf courses and resorts. In use at many of the world’s premier golf venues.
• Concept POS and Inventory Control: The most comprehensive leisure retail POS and inventory solution designed for spas and golf pro-shops.
• Membership & CRM: Standalone or integrated Membership Billing & Management System for the hospitality industry.
• Business Intelligence: Dynamic reporting tool for spa, golf and leisure industries.
• Concept Web Services: Provides online and mobile spa appointments or golf tee-time reservations via a range of customisable APIs.
• Concept Interface Centre: Concept solutions integrate with many third-party products.
• Concept Services: 24/7 multi-lingual global support, installation, training and project management, retraining courses, Oracle database administration, software auditing and consultancy, development and customisation.

USPs
Multi-language, multi-currency and fiscal-compliant in 68 countries, Concept’s scalable systems work in partnership with many of the world’s leading property management systems to offer a range of interfaces for full resort solutions or single-unit businesses. Mobile technology enables the software to be accessed anywhere. Concept’s 24/7, global support and training network is key to this success.

How many spas do you supply?
Over 3,000 installations globally.

Top clients
Concept is the global certified spa software provider to Hilton International. Other key international accounts include Langham, Shangri-La, Peninsula, Banyan Tree, Marriott/Starwood, De Vere and Corinthia.

Where in the world?
Distribution in more than 68 countries, with clients from remote areas of Europe to Asia, through the US, Africa and the Middle East.

Trade shows
We participate in Spatec Europe, HITEC, Spa China Summit, ITB, and more.

Future plans
Continued expansion into new markets and incorporating Shiji Group technology into our software solutions.

Who’s who?
Luis Branca, Director
Simon Le Touze, Director of Operations

Address:
145 Avenida Engº Duarte Pacheco
Almancil
Algarve
Portugal
T: +351 289 351 200
E: [email protected]
W: concept.shijigroup.com
Twitter: @conceptcss
Linkedin: http://linkedin.com/company/concept-a-shiji-group-brand



 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS