Latest
issue
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Features   Products   Company profilesProfiles   Press releasesProfiles   Magazine   Handbook   Advertise    Subscribe  
NEWS
Lotte New York Palace to be home to first American ila Spa
POSTED 21 Jun 2019 . BY Jane Kitchen
The 7,000sq ft ila Spa at Lotte New York Palace will be managed by international consulting and management firm WTS International, and is slated to open in summer 2019
Lotte New York Palace has partnered with luxury, organic-grown skincare and lifestyle brand ila to open its first branded spa in the US.

The 7,000sq ft ila Spa at Lotte New York Palace will be managed by international consulting and management firm WTS International, and is slated to open in summer 2019.

"This project is important to WTS in that it will be a world-class showcase of our multiple disciplines to include spa, wellness, lifestyle and fitness," said Kim Matheson, senior vice president at WTS. "It includes many layers of luxury, personalisation, a sense of place, retreat, movement, mindfulness and exclusive membership – all on Madison and 51st across from the legendary St Patricks Cathedral and Saks Fifth Avenue."

Located on the eighth floor of the hotel, the ila Spa will feature holistic treatments and exclusive products and services, as well as a private yoga studio and seven treatment rooms, one of which is a VIP suite. A view of St Patrick’s Cathedral upon entry to spa was achieved by Feng Shui design expert Rosalyn Dexter.

“New York has always held a very special place in my heart, the energy and passion has always been something I have felt very strongly when I visit,” said Denise Leicester, founder of ila spa. “To develop our own ila spa in the Lotte New York Palace has been an absolute dream. We have created a menu which suits those that want to escape the fast pace of New York life but also those that are time short and want to experience our Mini Marvel treatments. When I first visited the spa area on the eighth floor I was captivated by the view – it really is something quite incredible and makes the foundation for a truly unique and beautiful spa.”

Handmade and blended in the Cotswolds area of England, each ila cream, oil, scrub, mask, candle, and fragrance is designed to balance energy and promote peace and serenity. Ingredients are sourced globally and support farmers and local communities including argan oil that comes from the Atlas Mountains, salt from the Hunza Himalayas Global Garden and Babassu oil from the native Kayapo tribe in the Amazon.

"The ila Only Spa consultation provides intuitive and personal results, which are linked to services, products and teas recommended," said Matheson. "The protocols create a gorgeous and customised experience for each guest, weaving together healing techniques such as sound healing, aromatherapy, yoga and breath work alongside customised organic and natural products."

As a holistic brand, ila Spa focuses on three distinctive pathways of wellbeing reflective in their treatments and products; The Big Sleep, Life in the Fast Lane and a Helping Hand for Hormones. Each of the three pathways include facials, massages and scrubs focused on addressing the appropriate stressors and will be available in-room prior to the official opening.

The Big Sleep offers services and products to combat digital stressors and daily pollutants with an emphasis on lack of sleep. Life in the Fast Lane helps to unwind and relieve stress such as tiredness, headaches, irritability, anxiety and muscular aches and pains. A Helping Hand for Hormones offers a range of services that reduce hormonal imbalances and adrenal fatigue.

Lotte New York Palace will also be the first spa in New York City to combine the audio developed by Plateau Spa and Devialet with their treatments. This high-impact sound system uses sound timed perfectly with massage touch to provide healing and mental escapism. The technology uses infra-frequencies, sounds that cannot be heard by the human ear but can be felt through vibrations and ripples by the body at a cellular level, creating the ultimate sensorial experience.

RELATED STORIES
  Nichols named SVP spa operations at WTS International


Spa, fitness and lifestyle consultancy and management firm WTS International (WTS) has named Janice Nichols as the new senior vice president of spa operations.
  Jenna Laramee joins WTS International


Jenna Laramee has been named corporate operations director for spa at consultancy and management firm WTS International.
  WTS International to manage Metro Lagoons project in Florida


Spa and fitness consultancy and management firm WTS International (WTS) has won a contract to manage the Metro Lagoons by Crystal Lagoons development in Florida.
  WTS to manage Ocean Edge Resort's Beach House Spa


Corcoran Jennison Hospitality, which owns and operates the Ocean Edge Resort in Cape Cod, Massachusetts, US, has appointed WTS International to manage its Beach House Spa.
MORE NEWS
Almost half of spa survey respondents are unaware cancer is a disability and not adapting treatments is discrimination
A recent survey by the UK Spa Association (UKSA) into the industry’s approach to cancer care has revealed that almost half of participating respondents (46 per cent) are unaware that cancer is a disability and guests with a cancer diagnosis must be given
Solmar Hotels and Resorts offers Temazcal ceremony for Global Wellness Day
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los Cabos.
Mandarin Oriental announces standalone Mansions-branded residences for Abu Dhabi
Mandarin Oriental has announced a standalone residence brand, Mansions, which will debut at Emirates Palace, Mandarin Oriental Mansions, Abu Dhabi, in 2029.
Healing sanctuary Tulah Clinical Wellness opens in Kerala
Tulah Clinical Wellness, a holistic wellness destination, has officially opened in the hills of northern Kerala, India.
+ More news   

FEATURED SUPPLIERS

Endospheres' new protocols are designed to meet real client needs
Spa professionals see it every day: clients are arriving with more complex expectations. [more...]

Introducing Silent Loads: Wildsmith’s newest advancement in personalised wellbeing
In a world where imbalance often accumulates quietly, Wildsmith unveils its newest wellbeing innovation: Silent Loads, an approach designed to meet the needs of modern spa guests with precision and depth. [more...]
+ More featured suppliers  
COMPANY PROFILES
Aquaform

With a rich heritage in the spa industry, Aquaform offers a diverse array of water wellness experien [more...]
Templespa

Templespa was founded in 2000 by Liz and Mark Warom, seasoned entrepreneurs with a proven track reco [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
SPA BUSINESS
SPA OPPORTUNITIES
SPA BUSINESS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Lotte New York Palace to be home to first American ila Spa
POSTED 21 Jun 2019 . BY Jane Kitchen
The 7,000sq ft ila Spa at Lotte New York Palace will be managed by international consulting and management firm WTS International, and is slated to open in summer 2019
Lotte New York Palace has partnered with luxury, organic-grown skincare and lifestyle brand ila to open its first branded spa in the US.

The 7,000sq ft ila Spa at Lotte New York Palace will be managed by international consulting and management firm WTS International, and is slated to open in summer 2019.

"This project is important to WTS in that it will be a world-class showcase of our multiple disciplines to include spa, wellness, lifestyle and fitness," said Kim Matheson, senior vice president at WTS. "It includes many layers of luxury, personalisation, a sense of place, retreat, movement, mindfulness and exclusive membership – all on Madison and 51st across from the legendary St Patricks Cathedral and Saks Fifth Avenue."

Located on the eighth floor of the hotel, the ila Spa will feature holistic treatments and exclusive products and services, as well as a private yoga studio and seven treatment rooms, one of which is a VIP suite. A view of St Patrick’s Cathedral upon entry to spa was achieved by Feng Shui design expert Rosalyn Dexter.

“New York has always held a very special place in my heart, the energy and passion has always been something I have felt very strongly when I visit,” said Denise Leicester, founder of ila spa. “To develop our own ila spa in the Lotte New York Palace has been an absolute dream. We have created a menu which suits those that want to escape the fast pace of New York life but also those that are time short and want to experience our Mini Marvel treatments. When I first visited the spa area on the eighth floor I was captivated by the view – it really is something quite incredible and makes the foundation for a truly unique and beautiful spa.”

Handmade and blended in the Cotswolds area of England, each ila cream, oil, scrub, mask, candle, and fragrance is designed to balance energy and promote peace and serenity. Ingredients are sourced globally and support farmers and local communities including argan oil that comes from the Atlas Mountains, salt from the Hunza Himalayas Global Garden and Babassu oil from the native Kayapo tribe in the Amazon.

"The ila Only Spa consultation provides intuitive and personal results, which are linked to services, products and teas recommended," said Matheson. "The protocols create a gorgeous and customised experience for each guest, weaving together healing techniques such as sound healing, aromatherapy, yoga and breath work alongside customised organic and natural products."

As a holistic brand, ila Spa focuses on three distinctive pathways of wellbeing reflective in their treatments and products; The Big Sleep, Life in the Fast Lane and a Helping Hand for Hormones. Each of the three pathways include facials, massages and scrubs focused on addressing the appropriate stressors and will be available in-room prior to the official opening.

The Big Sleep offers services and products to combat digital stressors and daily pollutants with an emphasis on lack of sleep. Life in the Fast Lane helps to unwind and relieve stress such as tiredness, headaches, irritability, anxiety and muscular aches and pains. A Helping Hand for Hormones offers a range of services that reduce hormonal imbalances and adrenal fatigue.

Lotte New York Palace will also be the first spa in New York City to combine the audio developed by Plateau Spa and Devialet with their treatments. This high-impact sound system uses sound timed perfectly with massage touch to provide healing and mental escapism. The technology uses infra-frequencies, sounds that cannot be heard by the human ear but can be felt through vibrations and ripples by the body at a cellular level, creating the ultimate sensorial experience.

RELATED STORIES
Nichols named SVP spa operations at WTS International


Spa, fitness and lifestyle consultancy and management firm WTS International (WTS) has named Janice Nichols as the new senior vice president of spa operations.
Jenna Laramee joins WTS International


Jenna Laramee has been named corporate operations director for spa at consultancy and management firm WTS International.
WTS International to manage Metro Lagoons project in Florida


Spa and fitness consultancy and management firm WTS International (WTS) has won a contract to manage the Metro Lagoons by Crystal Lagoons development in Florida.
WTS to manage Ocean Edge Resort's Beach House Spa


Corcoran Jennison Hospitality, which owns and operates the Ocean Edge Resort in Cape Cod, Massachusetts, US, has appointed WTS International to manage its Beach House Spa.
MORE NEWS
Almost half of spa survey respondents are unaware cancer is a disability and not adapting treatments is discrimination
A recent survey by the UK Spa Association (UKSA) into the industry’s approach to cancer care has revealed that almost half of participating respondents (46 per cent) are unaware that cancer is a disability and guests with a cancer diagnosis must be given
Solmar Hotels and Resorts offers Temazcal ceremony for Global Wellness Day
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los Cabos.
Mandarin Oriental announces standalone Mansions-branded residences for Abu Dhabi
Mandarin Oriental has announced a standalone residence brand, Mansions, which will debut at Emirates Palace, Mandarin Oriental Mansions, Abu Dhabi, in 2029.
Healing sanctuary Tulah Clinical Wellness opens in Kerala
Tulah Clinical Wellness, a holistic wellness destination, has officially opened in the hills of northern Kerala, India.
Four Seasons Resort The Nam Hai creates Global Wellness Day programme rooted in nature
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day (GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in alignment with the day’s theme #JoyMagenta.
Wellness care hospital opens in Vilnius with innovative spa and hospitality concept
Lithuanian care operator Addere Care has launched a new “wellness care hospital” in Vilnius.
+ More news   
 
FEATURED SUPPLIERS

Endospheres' new protocols are designed to meet real client needs
Spa professionals see it every day: clients are arriving with more complex expectations. [more...]

Introducing Silent Loads: Wildsmith’s newest advancement in personalised wellbeing
In a world where imbalance often accumulates quietly, Wildsmith unveils its newest wellbeing innovation: Silent Loads, an approach designed to meet the needs of modern spa guests with precision and depth. [more...]
+ More featured suppliers  
COMPANY PROFILES
Aquaform

With a rich heritage in the spa industry, Aquaform offers a diverse array of water wellness experien [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS