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NEWS
Alton Towers forced to close The Smiler after wheels hit riders
POSTED 04 Nov 2013 . BY Tom Anstey
The Smiler has been forced to shut down several times since opening in May 2013
Alton Towers' new £18m Smiler rollercoaster was forced to shut down after some of the ride’s wheels fell off and hit four people in the front carriage.

A spokesperson for the park said that some “small guide wheels” had come off The Smiler as it was being pulled up an incline.

The spokesperson said the ride was able to complete its circuit and no evacuation was necessary. The plastic guide wheels were flicked onto a teenager and three adults on the front row of the train, the remaining guide wheels were caught by the safety netting.

The 14-loop rollercoaster has had its share of problems since opening. The ride shut for four days in 21 July after a piece fell off the track and 48 people had to be rescued. In August the ride closed for five days due to “technical issues”.

The injured people in the latest incident were treated on site by park staff and did not need treatment by the ambulance service. The park has started an investigation to decide when the ride could reopen, but at present nothing has been confirmed.
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©Cybertrek 2026
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
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News   Products   Magazine   Subscribe
NEWS
Alton Towers forced to close The Smiler after wheels hit riders
POSTED 04 Nov 2013 . BY Tom Anstey
The Smiler has been forced to shut down several times since opening in May 2013
Alton Towers' new £18m Smiler rollercoaster was forced to shut down after some of the ride’s wheels fell off and hit four people in the front carriage.

A spokesperson for the park said that some “small guide wheels” had come off The Smiler as it was being pulled up an incline.

The spokesperson said the ride was able to complete its circuit and no evacuation was necessary. The plastic guide wheels were flicked onto a teenager and three adults on the front row of the train, the remaining guide wheels were caught by the safety netting.

The 14-loop rollercoaster has had its share of problems since opening. The ride shut for four days in 21 July after a piece fell off the track and 48 people had to be rescued. In August the ride closed for five days due to “technical issues”.

The injured people in the latest incident were treated on site by park staff and did not need treatment by the ambulance service. The park has started an investigation to decide when the ride could reopen, but at present nothing has been confirmed.
RELATED STORIES
MORE NEWS
Preidlhof Luxury DolceVita Resort to unveil new spa in February 2027
Preidlhof Luxury DolceVita Resort, a destination resort and spa in Naturno, South Tyrol in Italy, will reveal a new spa in February 2027, which has been designed by wellness expert and consultant Patrizia Bortolin.
ISPA launches on-demand customer experience course by Dan Gingiss
The International Spa Association (ISPA) has launched a course by customer experience expert Dan Gingiss on its iLearn platform.
Virgin Active opens social wellness club in London's Mayfair
Corinthia appoints Peter Roth as president of hotel operations
Peter Roth has been appointed as Corinthia’s president of hotel operations.
Hoshino Resorts opens Kai Kusatsu as it expands the Kai onsen ryokan brand
Kai Kusatsu, an onsen ryokan property has launched in the famous Japanese hot spring destination, Kusatsu Onsen in Gunma Prefecture.
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Contrast therapy, based on the alternation of hot and cold rituals, has become one of the most valued practices in the fields of wellness and recovery. [more...]
+ More featured suppliers  
COMPANY PROFILES
TAC | The Assistant Company

Founded in 2001, TAC is an owner-managed company with more than 110 employees and four locations: in [more...]
+ More profiles  
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+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
10-12 Sep 2026

ASEAN Patio Pool Spa Expo 2026

MITEC Kuala Lumpur,Malaysia, Malaysia
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

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