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NEWS
Frontline Summit 2020: 'The world’s largest gathering of people-powered businesses'
POSTED 19 Oct 2020 . BY Megan Whitby
It will focus on frontline leadership, customer experience, culture building, technology and data and connecting frontline to the bottom line Credit: Twenty20/vkstudio
Customer experience software provider, AskNicely, has announced it will host a new virtual event called the Global Frontline Experience Summit.

AskNicely believes that a memorable customer experience starts at the frontline, and at the moment it recognises that this experience has become more challenging than ever before.

In response, AskNicely is sponsoring an event dedicated to frontline work and leaders in operations, marketing, HR and customer experience committed to advancing the frontline work experience.

The virtual Frontline Experience Summit will be held on 12 November between 8AM-4PM (PST), the event is free to attend and designed for senior marketing, operations and experience leaders.

It will focus on frontline leadership, customer experience, culture building, technology and data and connecting the frontline to the bottom line.

The schedule will include keynotes, mini-talks and group panel discussions, along with the opportunity for interactive networking and activities.

Hospitality veteran and Ritz Carlton co-founder Horst Schulze, who brings more than 65 years’ experience to the table, has been announced as a keynote, along with the co-creator of the Net Promoter Score framework, Richard Owen.

To register and find out more, follow this link.

Following the event, all registrants will have on-demand access to the event’s content.
Sign up here to get the Spa Business and Spa Business insider weekly ezines and every issue of Spa Business and Spa Business insider magazines free on digital.
MORE NEWS
Daniele Vastolo appointed GM of Chiva-Som’s first Middle Eastern wellness resort
Daniele Vastolo has been appointed GM of Zulal Wellness Resort by Chiva-Som in Qatar, slated to open Q1 2021.
Hall of Wellness Awards 2020 shortlist revealed, with nominations for Marc Cohen, Helena Grzesk and Andrew Jacka
The shortlist for the Hall of Wellness Awards (HOW Awards) has been announced, with 110 awards up for grabs, split into six categories – Middle East, Asia, Europe and UK, Oceania, Americas and Africa – plus an additional seven global prizes.
ISPA and CIDESCO collaborate to foster growth and success for global spa workforce
ISPA and global beauty and spa therapy educational organisation, CIDESCO, are collaborating to tackle the training and staffing issues in the world of spa.
Grayshott Spa announces permanent closure
Grayshott Spa, an icon of the UK wellness industry, has succumbed to the pandemic, announcing it is to close permanently, 55 years after opening as a health retreat.
+ More news   
LATEST JOBS
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FEATURED SUPPLIERS

30th annual ISPA Conference & Expo moves to May 2021
COVID-19 has led us and our industry to pause, breathe and reset. [more...]

Comfort Zone continues sustainability success, following results from Davines’ annual report
The Davines group, together with skincare brands Comfort Zone and Skin Regimen, has introduced its sustainability results achieved in 2019 and outlined the new goals for 2020. [more...]
COMPANY PROFILES
Aloys F. Dornbracht GmbH & Co. KG

The family-run company (in its third generation) was founded in 1950 and is managed by brothers A [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

VIDEO GALLERY

ResortSuite mobile: give your guests unlimited access to your resort
ResortSuite mobile. Deploy your own fully branded app. Give your guests unlimited access to your resort with real time booking capabilities, dining reservations, itineraries, member profiles and more... Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

24-25 Nov 2020

Spa Life International (UK)

Virtual Event,
01-03 Dec 2020

Self-Care and Personal Sustainability Summit

Kripalu Center for Yoga and Health, Massachusetts, United States
+ More diary  
 
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©Cybertrek 2020
News   Products   Magazine
NEWS
Frontline Summit 2020: 'The world’s largest gathering of people-powered businesses'
POSTED 19 Oct 2020 . BY Megan Whitby
It will focus on frontline leadership, customer experience, culture building, technology and data and connecting frontline to the bottom line Credit: Twenty20/vkstudio
Customer experience software provider, AskNicely, has announced it will host a new virtual event called the Global Frontline Experience Summit.

AskNicely believes that a memorable customer experience starts at the frontline, and at the moment it recognises that this experience has become more challenging than ever before.

In response, AskNicely is sponsoring an event dedicated to frontline work and leaders in operations, marketing, HR and customer experience committed to advancing the frontline work experience.

The virtual Frontline Experience Summit will be held on 12 November between 8AM-4PM (PST), the event is free to attend and designed for senior marketing, operations and experience leaders.

It will focus on frontline leadership, customer experience, culture building, technology and data and connecting the frontline to the bottom line.

The schedule will include keynotes, mini-talks and group panel discussions, along with the opportunity for interactive networking and activities.

Hospitality veteran and Ritz Carlton co-founder Horst Schulze, who brings more than 65 years’ experience to the table, has been announced as a keynote, along with the co-creator of the Net Promoter Score framework, Richard Owen.

To register and find out more, follow this link.

Following the event, all registrants will have on-demand access to the event’s content.
Sign up here to get the Spa Business and Spa Business insider weekly ezines and every issue of Spa Business and Spa Business insider magazines free on digital.
MORE NEWS
Daniele Vastolo appointed GM of Chiva-Som’s first Middle Eastern wellness resort
Daniele Vastolo has been appointed GM of Zulal Wellness Resort by Chiva-Som in Qatar, slated to open Q1 2021.
Hall of Wellness Awards 2020 shortlist revealed, with nominations for Marc Cohen, Helena Grzesk and Andrew Jacka
The shortlist for the Hall of Wellness Awards (HOW Awards) has been announced, with 110 awards up for grabs, split into six categories – Middle East, Asia, Europe and UK, Oceania, Americas and Africa – plus an additional seven global prizes.
ISPA and CIDESCO collaborate to foster growth and success for global spa workforce
ISPA and global beauty and spa therapy educational organisation, CIDESCO, are collaborating to tackle the training and staffing issues in the world of spa.
Grayshott Spa announces permanent closure
Grayshott Spa, an icon of the UK wellness industry, has succumbed to the pandemic, announcing it is to close permanently, 55 years after opening as a health retreat.
Armathwaite Hall gears up to offer wild swimming and cold water therapy package
The luxury Armathwaite Hall Hotel & Spa in the northern Lake District, UK, will launch a wild swimming package in December, designed to introduce guests to the benefits of cold water therapy.
2020 Global Sauna Forum will take deep dive into benefits of authentic Finnish sauna
Sauna from Finland has announced it is hosting the 2020 World Sauna Forum virtually on 3 and 4 December, to help educate more people in the spa and wellness industry about providing authentic Finnish sauna experiences.
+ More news   
 
FEATURED SUPPLIERS

30th annual ISPA Conference & Expo moves to May 2021
COVID-19 has led us and our industry to pause, breathe and reset. [more...]

Comfort Zone continues sustainability success, following results from Davines’ annual report
The Davines group, together with skincare brands Comfort Zone and Skin Regimen, has introduced its sustainability results achieved in 2019 and outlined the new goals for 2020. [more...]
COMPANY PROFILES
Aloys F. Dornbracht GmbH & Co. KG

The family-run company (in its third generation) was founded in 1950 and is managed by brothers A [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

ResortSuite mobile: give your guests unlimited access to your resort
ResortSuite mobile. Deploy your own fully branded app. Give your guests unlimited access to your resort with real time booking capabilities, dining reservations, itineraries, member profiles and more... Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

24-25 Nov 2020

Spa Life International (UK)

Virtual Event,
01-03 Dec 2020

Self-Care and Personal Sustainability Summit

Kripalu Center for Yoga and Health, Massachusetts, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS