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NEWS
Board member Balcombe named new VisitBritain CEO
POSTED 25 Jul 2014 . BY Jak Phillips
Balcombe will start her new role in September and replaces outgoing CEO Sandie Dawe
VisitBritain has announced that current board member Sally Balcombe will become the tourism body’s new chief executive from September, tasked with maintaining Britain’s gathering momentum in the sector.

Britain welcomed 32.9 million overseas visitors in 2013, more than any other year, and it is hoped that Balcombe can to utilise her prior industry experience to continue the upward curve. She was previously MD of British Airways Holidays and of the specialist sun division at TUI, while as commercial director of Opodo and chief marketing officer at Travelport, she “developed a deep understanding of the power of digital and technology to engage and motivate customers,” according to VisitBritain.

Most recently Balcombe has been a VisitBritain board member – a role she will relinquish to become CEO – as well as governor of the Museum of London, commissioner of English Heritage, and non-exec director of travel company Mr & Mrs Smith.

She replaces outgoing CEO Sandie Dawe, who, after more than 20 years at VisitBritain and a hugely-successful five years as CEO, announced she was stepping down in January.

"I’m looking forward to leading VisitBritain in an era in which marketing has become global and digital," said Balcombe.

"VisitBritain is already a high-performing agency with a clear growth strategy for Britain through to 2020. My commercial experience and time as a Board Member means that I understand the need to focus on our customers, target our marketing to inspire them to explore Britain and work seamlessly across public and private sector partners to ensure we continue to deliver our ambitious plans for growth."

In other news, culture secretary Sajid Javid has asked VisitBritain chair Christopher Rodrigues if he would be willing to continue beyond the expiration of his current term and Rodrigues is delighted to have agreed.
RELATED STORIES
  VisitBritain banks on silver screen to spark Japanese tourist influx


UK tourism body VisitBritain is hoping the emerging popularity of TV dramas such as Downton Abbey and Sherlock in Japan will lead to a surge of new visitors to the UK.
  VisitBritain mulls how to tempt tourists beyond London


Despite 2013 being a record year for UK inbound tourism, breaking new ground in terms of nominal spend and visitor numbers, the sector has a slight concern: London alone accounted for more than half of it.
  Katherine Jenkins to be the face (and voice) of new tourism campaign


International singing star Katherine Jenkins will lead a renewed drive to attract overseas visitors to Britain, serving as the figurehead for VisitBritain’s (VB) upcoming Countryside is GREAT campaign.
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Uniting the world of spa & wellness
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News   Products   Magazine   Subscribe
NEWS
Board member Balcombe named new VisitBritain CEO
POSTED 25 Jul 2014 . BY Jak Phillips
Balcombe will start her new role in September and replaces outgoing CEO Sandie Dawe
VisitBritain has announced that current board member Sally Balcombe will become the tourism body’s new chief executive from September, tasked with maintaining Britain’s gathering momentum in the sector.

Britain welcomed 32.9 million overseas visitors in 2013, more than any other year, and it is hoped that Balcombe can to utilise her prior industry experience to continue the upward curve. She was previously MD of British Airways Holidays and of the specialist sun division at TUI, while as commercial director of Opodo and chief marketing officer at Travelport, she “developed a deep understanding of the power of digital and technology to engage and motivate customers,” according to VisitBritain.

Most recently Balcombe has been a VisitBritain board member – a role she will relinquish to become CEO – as well as governor of the Museum of London, commissioner of English Heritage, and non-exec director of travel company Mr & Mrs Smith.

She replaces outgoing CEO Sandie Dawe, who, after more than 20 years at VisitBritain and a hugely-successful five years as CEO, announced she was stepping down in January.

"I’m looking forward to leading VisitBritain in an era in which marketing has become global and digital," said Balcombe.

"VisitBritain is already a high-performing agency with a clear growth strategy for Britain through to 2020. My commercial experience and time as a Board Member means that I understand the need to focus on our customers, target our marketing to inspire them to explore Britain and work seamlessly across public and private sector partners to ensure we continue to deliver our ambitious plans for growth."

In other news, culture secretary Sajid Javid has asked VisitBritain chair Christopher Rodrigues if he would be willing to continue beyond the expiration of his current term and Rodrigues is delighted to have agreed.
RELATED STORIES
VisitBritain banks on silver screen to spark Japanese tourist influx


UK tourism body VisitBritain is hoping the emerging popularity of TV dramas such as Downton Abbey and Sherlock in Japan will lead to a surge of new visitors to the UK.
VisitBritain mulls how to tempt tourists beyond London


Despite 2013 being a record year for UK inbound tourism, breaking new ground in terms of nominal spend and visitor numbers, the sector has a slight concern: London alone accounted for more than half of it.
Katherine Jenkins to be the face (and voice) of new tourism campaign


International singing star Katherine Jenkins will lead a renewed drive to attract overseas visitors to Britain, serving as the figurehead for VisitBritain’s (VB) upcoming Countryside is GREAT campaign.
MORE NEWS
Gran Hotel Taoro opens Sandára Wellness Centre
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre.
Franchise expert Carrie Walsh joins Hand and Stone Massage and Facial Spa as CEO
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand.
HCM Invest opens applications for pitching slots
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026.
Synergy – The Retreat Show invites consumer and industry perspectives on retreats for research
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives.
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Elemis launches its first Red Light Mask, lighting the way to advanced skin health and restoration
Elemis has branched into LED skincare with the launch of its breakthrough Red Light Mask. [more...]

HPO Tech brings design-led hyperbaric systems to the spa floor
Hyperbaric oxygen therapy has moved well beyond the clinic and spa operators represent the fastest-growing market for the technology. [more...]
+ More featured suppliers  
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BC Softwear Ltd

Founded in 2002 by Barbara Cooke, we provide expertise in crafting premium spa linen, towels, bath [more...]
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ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS