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NEWS
Guests put super fast Wi-Fi at the top of their hotel wish list
POSTED 08 Dec 2014 . BY Ashley Harrison
With more business and travel bookings being conducted on hand-held devices, travellers put speedy Wi-Fi at the top of the list Credit: Shutterstock: Monkey Business Images
Fast and free, unlimited Wi-Fi tops the wish lists of travellers and ranks higher than getting a good night’s sleep, according to new research.

Commissioned by Amba Hotels, which has just opened its flagship property in London’s Charing Cross, the research found that 67 per cent of those questioned would rate super-fast, free connection as the most influential factor when choosing a hotel, with location rated second most important by 65 per cent. More than half (58 per cent) cited the need for a restful night’s sleep as high on their list, while only 40 per cent felt friendly, knowledgeable staff were an important factor when rating a hotel.

The research, carried out by Censuswide, questioned more than 1,000 UK residents aged between 18-60 who stay in hotels at least twice a year. It asked what they looked for in a hotel, as well what they found irritating or what would ruin their trip.

On the back of the results, the Charing Cross hotel has installed smart tvs, check-in kiosks, tablets in every room and the latest super-fast Wi-Fi connection. “We installed the iPads to enable guests to surf the net, order room service, learn more about the hotel or simply discover more about London,” said a hotel spokesperson.

Amba’s research found that over half (54 per cent) relied on Wi-Fi connection to check directions and work emails and 43 per cent for travel tips.

The growing influence of technology on consumer habits backs up the findings of IMRG Capgemini’s Quarterly Benchmarking Report published on 1 December, showing that online sales made via smartphone or tablet between August and October were up 10 per cent on last year. These figures are supported by recent ABTA research showing 18 per cent of online bookers now do so by tablet - compared to 10 per cent in 2013 - and 13 per cent by smartphone.
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Uniting the world of spa & wellness
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News   Products   Magazine   Subscribe
NEWS
Guests put super fast Wi-Fi at the top of their hotel wish list
POSTED 08 Dec 2014 . BY Ashley Harrison
With more business and travel bookings being conducted on hand-held devices, travellers put speedy Wi-Fi at the top of the list Credit: Shutterstock: Monkey Business Images
Fast and free, unlimited Wi-Fi tops the wish lists of travellers and ranks higher than getting a good night’s sleep, according to new research.

Commissioned by Amba Hotels, which has just opened its flagship property in London’s Charing Cross, the research found that 67 per cent of those questioned would rate super-fast, free connection as the most influential factor when choosing a hotel, with location rated second most important by 65 per cent. More than half (58 per cent) cited the need for a restful night’s sleep as high on their list, while only 40 per cent felt friendly, knowledgeable staff were an important factor when rating a hotel.

The research, carried out by Censuswide, questioned more than 1,000 UK residents aged between 18-60 who stay in hotels at least twice a year. It asked what they looked for in a hotel, as well what they found irritating or what would ruin their trip.

On the back of the results, the Charing Cross hotel has installed smart tvs, check-in kiosks, tablets in every room and the latest super-fast Wi-Fi connection. “We installed the iPads to enable guests to surf the net, order room service, learn more about the hotel or simply discover more about London,” said a hotel spokesperson.

Amba’s research found that over half (54 per cent) relied on Wi-Fi connection to check directions and work emails and 43 per cent for travel tips.

The growing influence of technology on consumer habits backs up the findings of IMRG Capgemini’s Quarterly Benchmarking Report published on 1 December, showing that online sales made via smartphone or tablet between August and October were up 10 per cent on last year. These figures are supported by recent ABTA research showing 18 per cent of online bookers now do so by tablet - compared to 10 per cent in 2013 - and 13 per cent by smartphone.
MORE NEWS
Synergy The Retreat Show launches resource for retreat business leaders to showcase specialisms
Global retreat trade show, Synergy The Retreat Show, has launched a resource called The Source, which hosts an open-access online Transformation Series programme.
The SATCC announces first five-day Living with Cancer and Beyond retreat
The Standards Authority for Touch in Cancer Care (SATCC) charity has announced its first five- day Living with Cancer and Beyond retreat, which will be held at Carden Park Hotel and Spa in Cheshire, UK, between 1 and 5 September.
Palazzo di Varignana launches family wellbeing and longevity retreat in Emilia Romagna
Palazzo di Varignana, in the Emilia Romagna region of Italy, has created a new tailored health programme designed specifically for families.
Ansana Wellness and Spa debuts at Patmos Aktis as it joins Marriott
Patmos Aktis, a Luxury Collection Resort and Spa, has opened in Greece, with a renovated and rebranded wellness offering called Ansana Wellness and Spa.
Mauna Kea Beach Hotel launches destination spa with sacred Hawaiian cultural concept
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The Good Spa Guide sets up event for modified Good Spa Guide Awards
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+ More news   
 
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Longevity in spas: a strategic choice, not a default setting
Longevity has become one of the most debated concepts in contemporary wellness. [more...]

Meet Desert Therapy: Aromatherapy Associates' first new blend in seven years
There is a particular quality of stillness found only in the desert. [more...]
+ More featured suppliers  
COMPANY PROFILES
Subtle Energies

With 30 years of clinical research, Subtle Energies is widely recognised for its authentic wellness [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

26-27 Jun 2026

The Longevity Show

Tobacco Docks, London, United Kingdom
03-05 Jul 2026

World Championship in Massage

Copenhagen, Copenhagen, Denmark
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS