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ISPA launches Heart of the Matter virtual series
POSTED 02 Sep 2020 . BY Megan Whitby
All sessions are being live-streamed via ISPA's facebook page and being made available on-demand afterwards Credit: Shutterstock:fizkes

“Through Heart of the Matter, we hope to offer the ISPA family an opportunity to pause during this hectic period and receive inspiration from the insights, advice and stories that will be shared in this series
– Lynne McNees
ISPA is hosting a virtual event series bringing together luminaries from a variety of backgrounds for in-depth conversations touching on topics that impact spa professionals both personally and professionally.

Called Heart of the Matter, the on-demand series kicked off in August with ISPA Dedicated Contributor Award winner Bryan Williams, who led a virtual session centred on fostering inclusion and diversity through leadership.

The most recent instalment saw Tembi Locke, New York Times best-selling author and actor, speak with ISPA Board chair Patrick Huey about grief, resilience and healing.

Confirmed upcoming participants and topics are as follows:
  • Kathryn Hahn, Emmy-nominated actor and star of the upcoming Disney+ series WandaVision, HBO’s I Know This Much is True and the hit film, Bad Moms, will speak with Huey about seeking joy and the challenges of persevering in difficult times

  • ISPA medical advisor Dr Brent Bauer and Dr Nadir Bhuiyan of the Mayo Clinic will discuss the spa industry’s pandemic response and share insights on planning for the immediate future.


“So many industry members have worked so hard in recent months to safely reopen their spas,” said ISPA president Lynne McNees.

“Through Heart of the Matter, we hope to offer the ISPA family an opportunity to pause during this hectic period and receive inspiration from the insights, advice and stories that will be shared in this series.”

Heart of the Matter adds to ISPA’s recent virtual offerings, which have also included a series of Reopening Town Halls featuring spa professionals highlighting their reopening efforts and Chats with Product Pros, which have focused on the ways in which spa resource partners have adapted to business during the pandemic.

“It’s been wonderful seeing our industry come together to share their experiences and observations during our Town Halls and Product Pros events,” said Huey.

“Heart of the Matter gives us an opportunity to remain engaged with our spa colleagues while offering wisdom that is relevant to us not just as professionals, but also as human beings.”

ISPA will announce further instalments of Heart of the Matter as participants are confirmed.

All session recordings will be available on demand at ISPA's website and the ISPA YouTube channel.
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©Cybertrek 2026
Uniting the world of spa & wellness
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NEWS
ISPA launches Heart of the Matter virtual series
POSTED 02 Sep 2020 . BY Megan Whitby
All sessions are being live-streamed via ISPA's facebook page and being made available on-demand afterwards Credit: Shutterstock:fizkes
“Through Heart of the Matter, we hope to offer the ISPA family an opportunity to pause during this hectic period and receive inspiration from the insights, advice and stories that will be shared in this series
– Lynne McNees
ISPA is hosting a virtual event series bringing together luminaries from a variety of backgrounds for in-depth conversations touching on topics that impact spa professionals both personally and professionally.

Called Heart of the Matter, the on-demand series kicked off in August with ISPA Dedicated Contributor Award winner Bryan Williams, who led a virtual session centred on fostering inclusion and diversity through leadership.

The most recent instalment saw Tembi Locke, New York Times best-selling author and actor, speak with ISPA Board chair Patrick Huey about grief, resilience and healing.

Confirmed upcoming participants and topics are as follows:
  • Kathryn Hahn, Emmy-nominated actor and star of the upcoming Disney+ series WandaVision, HBO’s I Know This Much is True and the hit film, Bad Moms, will speak with Huey about seeking joy and the challenges of persevering in difficult times

  • ISPA medical advisor Dr Brent Bauer and Dr Nadir Bhuiyan of the Mayo Clinic will discuss the spa industry’s pandemic response and share insights on planning for the immediate future.


“So many industry members have worked so hard in recent months to safely reopen their spas,” said ISPA president Lynne McNees.

“Through Heart of the Matter, we hope to offer the ISPA family an opportunity to pause during this hectic period and receive inspiration from the insights, advice and stories that will be shared in this series.”

Heart of the Matter adds to ISPA’s recent virtual offerings, which have also included a series of Reopening Town Halls featuring spa professionals highlighting their reopening efforts and Chats with Product Pros, which have focused on the ways in which spa resource partners have adapted to business during the pandemic.

“It’s been wonderful seeing our industry come together to share their experiences and observations during our Town Halls and Product Pros events,” said Huey.

“Heart of the Matter gives us an opportunity to remain engaged with our spa colleagues while offering wisdom that is relevant to us not just as professionals, but also as human beings.”

ISPA will announce further instalments of Heart of the Matter as participants are confirmed.

All session recordings will be available on demand at ISPA's website and the ISPA YouTube channel.
RELATED STORIES
ISPA launches new members-only virtual education series hosted by Patrick Huey


ISPA has revealed it will host a new virtual education series, called Shine On, featuring leading industry voices sharing their insights on a range of subjects critical to the industry’s present and future.
ISPA and CIDESCO collaborate to foster growth and success for global spa workforce


ISPA and global beauty and spa therapy educational organisation, CIDESCO, are collaborating to tackle the training and staffing issues in the world of spa.
MORE NEWS
Four Seasons Resort The Nam Hai creates Global Wellness Day programme rooted in nature
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day (GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in alignment with the day’s theme #JoyMagenta.
Wellness care hospital opens in Vilnius with innovative spa and hospitality concept
Lithuanian care operator Addere Care has launched a new “wellness care hospital” in Vilnius.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Global Wellness Summit announces 2026 theme: the science, art and soul of wellness
The Global Wellness Summit (GWS) will celebrate its 20th anniversary at the 2026 event in Phuket, Thailand, later this year with the theme: The Science, Art and Soul of Wellness.
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Le Atelier by C.O.D.E. - bespoke means moving beyond the catalogue to delivering contextual design responses
Le Atelier by C.O.D.E. doesn't offer a standard bespoke service, it provides a highly customised approach to designing massage beds and loungers in high-end wellness environments. [more...]

Why future-ready in-house laundry is the new luxury spa essential
In today’s premium spa environment, every detail shapes the guest experience – right down to the softness of towels and the freshness of linens. [more...]
+ More featured suppliers  
COMPANY PROFILES
Gharieni Group

For 35 years, the Gharieni Group has redefined wellness, spa and medical equipment, setting global [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
+ More diary  
 


ADVERTISE . CONTACT US

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Tel: +44 (0)1462 431385

©Cybertrek 2026

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