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NEWS
ISPA’s latest industry study reveals subtle differences among international spa consumers
POSTED 17 Jul 2015 . BY Jane Kitchen
ISPA's Consumer Snapshot Initiative focuses on trends and attitudes among consumers to the spa industry Credit: Shutterstock / Valua Vitality
The International Spa Association’s sixth Consumer Snapshot Initiative, which focuses on trends and attitudes among consumers to the spa industry, highlights several small but important variances across four major economies – the US, UK, Canada and Australia.

PricewaterhouseCoopers (PwC) conducted the study for ISPA, and used a representative sample of 4,000 consumers across the four countries. This is the first time the ISPA Foundation has looked at spa consumers outside the US.

The study found subtle differences in the percentage of consumers visiting spas across the countries; in the UK 47 per cent of women and 40 per cent of men had been to a spa in the last 12 months – the highest percentage of any of the countries – while at the lower end, 38 per cent of men and women in Australia had attended a spa.

Despite these numbers, only 20 per cent of spa-goers across the nations visit a facility more than four times a year, suggesting there is plenty of opportunity to grow repeat spa business. Infrequent spa-goers cited high prices as their number one reason for skipping a spa visit.

RELATED STORIES
  ISPA Conference & Expo speakers announced


The International SPA Association (ISPA) will present a host of high-profile keynote speakers at the 25th annual ISPA Conference & Expo at Mandalay Bay in Las Vegas from 19 - 21 October 2015.
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Swissline opens renovated urban wellness destination Labo Spa in Zurich
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Gran Hotel Taoro opens Sandára Wellness Centre
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre.
Franchise expert Carrie Walsh joins Hand and Stone Massage and Facial Spa as CEO
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand.
HCM Invest opens applications for pitching slots
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026.
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FEATURED SUPPLIERS

MSpa Oslo series: a timeless bestseller
The MSpa Oslo series is a perennial bestseller in global markets. With innovative engineering and premium performance, this completely portable spa line-up is expertly designed to meet the needs of customers worldwide. [more...]

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COMPANY PROFILES
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23-26 Aug 2026

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Uniting the world of spa & wellness
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News   Products   Magazine   Subscribe
NEWS
ISPA’s latest industry study reveals subtle differences among international spa consumers
POSTED 17 Jul 2015 . BY Jane Kitchen
ISPA's Consumer Snapshot Initiative focuses on trends and attitudes among consumers to the spa industry Credit: Shutterstock / Valua Vitality
The International Spa Association’s sixth Consumer Snapshot Initiative, which focuses on trends and attitudes among consumers to the spa industry, highlights several small but important variances across four major economies – the US, UK, Canada and Australia.

PricewaterhouseCoopers (PwC) conducted the study for ISPA, and used a representative sample of 4,000 consumers across the four countries. This is the first time the ISPA Foundation has looked at spa consumers outside the US.

The study found subtle differences in the percentage of consumers visiting spas across the countries; in the UK 47 per cent of women and 40 per cent of men had been to a spa in the last 12 months – the highest percentage of any of the countries – while at the lower end, 38 per cent of men and women in Australia had attended a spa.

Despite these numbers, only 20 per cent of spa-goers across the nations visit a facility more than four times a year, suggesting there is plenty of opportunity to grow repeat spa business. Infrequent spa-goers cited high prices as their number one reason for skipping a spa visit.

RELATED STORIES
ISPA Conference & Expo speakers announced


The International SPA Association (ISPA) will present a host of high-profile keynote speakers at the 25th annual ISPA Conference & Expo at Mandalay Bay in Las Vegas from 19 - 21 October 2015.
MORE NEWS
Swissline opens renovated urban wellness destination Labo Spa in Zurich
Swissline has opened a flagship day spa in Zurich, Switzerland, called Labo Spa.
Gran Hotel Taoro opens Sandára Wellness Centre
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre.
Franchise expert Carrie Walsh joins Hand and Stone Massage and Facial Spa as CEO
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand.
HCM Invest opens applications for pitching slots
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026.
Synergy – The Retreat Show invites consumer and industry perspectives on retreats for research
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives.
Turkey is crowned the best massage nation at world championship
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark.
+ More news   
 
FEATURED SUPPLIERS

MSpa Oslo series: a timeless bestseller
The MSpa Oslo series is a perennial bestseller in global markets. With innovative engineering and premium performance, this completely portable spa line-up is expertly designed to meet the needs of customers worldwide. [more...]

HPO Tech brings design-led hyperbaric systems to the spa floor
Hyperbaric oxygen therapy has moved well beyond the clinic and spa operators represent the fastest-growing market for the technology. [more...]
+ More featured suppliers  
COMPANY PROFILES
Living Earth Crafts

For over 50 years, LEC has been manufacturing award-winning spa equipment for the world’s finest spas [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
31 Aug - 02 Sep 2026

SpaTec North America

Pier Sixty Six, Fort Lauderdale, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS