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NEWS
Jamie Pagan joins Wildsmith Skin as head of spa and wellbeing development
POSTED 08 Jan 2025 . BY Megan Whitby
Pagan will leverage his 30+ years of global industry experience in the new role Credit: Wildsmith Skin
Jamie Pagan is stepping into a new role as head of spa and wellbeing development at Wildsmith Skin
Pagan will leverage his 30+ years of global industry experience to expand and enhance the brand's wellbeing offering
His background includes spa and wellness leadership roles at Gleneagles, ESPA and Mandarin Oriental, where he contributed to spa launches, operations and strategic growth
Pagan most recently served as area director of spa and wellness for Mandarin Oriental Hotel Group in London
English spa and wellbeing brand Wildsmith Skin has appointed seasoned industry veteran Jamie Pagan to its senior leadership team. Pagan brings more than three decades of experience in the global spa and wellness sector to the role and will focus on expanding and enhancing the botany-inspired brand’s wellbeing offerings worldwide.

His career began at the iconic Scottish country estate and hotel Gleneagles, where he managed the Country Club and later oversaw the launch of its award-winning spa. Pagan subsequently joined ESPA’s international consultancy team, working with hospitality brands including Ritz-Carlton, Leela Group, Fairmont and Corinthia, contributing to financial planning, pre-opening preparations and operational management.

Following his tenure at ESPA, Pagan took on the role of spa director at The Grove before moving to Mandarin Oriental Hyde Park, where he was involved in the 2019 spa relaunch. He later held senior roles at Mandarin Oriental Hotel Group, including senior spa director and most recently, area director of spa and wellness, supporting spa operations across Europe and overseeing the operator's two London spa locations.

In addition to his operational roles, Pagan is a board member of the UK Spa Association, where he helps support and guide the wellness industry.

"Jamie's industry reputation goes before him and we’re delighted to welcome him to Wildsmith,” said Katherine Pye, Wildsmith GM.

"His arrival comes at a pivotal time as we focus on the development of our wellbeing offering and I have no doubt that his strategic insight and expertise will be invaluable in helping build our reputation for delivering wellbeing experiences that go beyond the treatment room.”

Pagan commented: "This new chapter allows me to align my passion for holistic health, luxury wellness and transformative experiences with a brand renowned for its innovative approach to wellbeing.

“I look forward to collaborating with an incredible team to create spaces and experiences that nurture mind, body and soul. Here's to growth, connection, and making a meaningful impact in the world of wellness."

More about Wildsmith Skin
Inspired by trees' natural ability to adapt and renew, Wildsmith develops products using targeted delivery systems that transport active ingredients into specific skin layers at the most effective time of day. The results-focused brand is rooted in science and tests its formulations through clinical and consumer trials.

Wildsmith’s professional spa treatments are crafted to work in harmony with the body’s natural circadian rhythms. Each ritual is tailored with carefully selected essential oil blends and massage techniques that adapt to the time of day, promoting balance and rejuvenation.

The brand's flagship spa is located at Heckfield Place, a boutique English countryside hotel located in Hampshire, UK. Called The Bothy by Wildsmith, the spa is nestled beyond a secret door in the estate’s historic walled garden and offers serene views of the surrounding countryside, reflecting the brand’s commitment to nature-inspired wellness.
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ISPA launches on-demand customer experience course by Dan Gingiss
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NEWS
Jamie Pagan joins Wildsmith Skin as head of spa and wellbeing development
POSTED 08 Jan 2025 . BY Megan Whitby
Pagan will leverage his 30+ years of global industry experience in the new role Credit: Wildsmith Skin
Jamie Pagan is stepping into a new role as head of spa and wellbeing development at Wildsmith Skin
Pagan will leverage his 30+ years of global industry experience to expand and enhance the brand's wellbeing offering
His background includes spa and wellness leadership roles at Gleneagles, ESPA and Mandarin Oriental, where he contributed to spa launches, operations and strategic growth
Pagan most recently served as area director of spa and wellness for Mandarin Oriental Hotel Group in London
English spa and wellbeing brand Wildsmith Skin has appointed seasoned industry veteran Jamie Pagan to its senior leadership team. Pagan brings more than three decades of experience in the global spa and wellness sector to the role and will focus on expanding and enhancing the botany-inspired brand’s wellbeing offerings worldwide.

His career began at the iconic Scottish country estate and hotel Gleneagles, where he managed the Country Club and later oversaw the launch of its award-winning spa. Pagan subsequently joined ESPA’s international consultancy team, working with hospitality brands including Ritz-Carlton, Leela Group, Fairmont and Corinthia, contributing to financial planning, pre-opening preparations and operational management.

Following his tenure at ESPA, Pagan took on the role of spa director at The Grove before moving to Mandarin Oriental Hyde Park, where he was involved in the 2019 spa relaunch. He later held senior roles at Mandarin Oriental Hotel Group, including senior spa director and most recently, area director of spa and wellness, supporting spa operations across Europe and overseeing the operator's two London spa locations.

In addition to his operational roles, Pagan is a board member of the UK Spa Association, where he helps support and guide the wellness industry.

"Jamie's industry reputation goes before him and we’re delighted to welcome him to Wildsmith,” said Katherine Pye, Wildsmith GM.

"His arrival comes at a pivotal time as we focus on the development of our wellbeing offering and I have no doubt that his strategic insight and expertise will be invaluable in helping build our reputation for delivering wellbeing experiences that go beyond the treatment room.”

Pagan commented: "This new chapter allows me to align my passion for holistic health, luxury wellness and transformative experiences with a brand renowned for its innovative approach to wellbeing.

“I look forward to collaborating with an incredible team to create spaces and experiences that nurture mind, body and soul. Here's to growth, connection, and making a meaningful impact in the world of wellness."

More about Wildsmith Skin
Inspired by trees' natural ability to adapt and renew, Wildsmith develops products using targeted delivery systems that transport active ingredients into specific skin layers at the most effective time of day. The results-focused brand is rooted in science and tests its formulations through clinical and consumer trials.

Wildsmith’s professional spa treatments are crafted to work in harmony with the body’s natural circadian rhythms. Each ritual is tailored with carefully selected essential oil blends and massage techniques that adapt to the time of day, promoting balance and rejuvenation.

The brand's flagship spa is located at Heckfield Place, a boutique English countryside hotel located in Hampshire, UK. Called The Bothy by Wildsmith, the spa is nestled beyond a secret door in the estate’s historic walled garden and offers serene views of the surrounding countryside, reflecting the brand’s commitment to nature-inspired wellness.
RELATED STORIES
Heckfield Place’s brand new spa The Bothy by Wildsmith opens in English countryside


A new nature-inspired spa called The Bothy by Wildsmith has opened its doors at English country hotel and retreat Heckfield Place in Hampshire, UK.
MORE NEWS
Preidlhof Luxury DolceVita Resort to unveil new spa in February 2027
Preidlhof Luxury DolceVita Resort, a destination resort and spa in Naturno, South Tyrol in Italy, will reveal a new spa in February 2027, which has been designed by wellness expert and consultant Patrizia Bortolin.
ISPA launches on-demand customer experience course by Dan Gingiss
The International Spa Association (ISPA) has launched a course by customer experience expert Dan Gingiss on its iLearn platform.
Virgin Active opens social wellness club in London's Mayfair
Corinthia appoints Peter Roth as president of hotel operations
Peter Roth has been appointed as Corinthia’s president of hotel operations.
Hoshino Resorts opens Kai Kusatsu as it expands the Kai onsen ryokan brand
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Embrace the chill: TechnoAlpin's Snowsky revolutionises post-fitness recovery with falling snow
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]

Zerobody Cryo: Starpool's contrast therapy solution
Contrast therapy, based on the alternation of hot and cold rituals, has become one of the most valued practices in the fields of wellness and recovery. [more...]
+ More featured suppliers  
COMPANY PROFILES
UK Spa Association

Our mission is to raise awareness of our industry within schools, colleges, society and crucially at [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
10-12 Sep 2026

ASEAN Patio Pool Spa Expo 2026

MITEC Kuala Lumpur,Malaysia, Malaysia
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
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