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Malaysia competes with Singapore and Thailand for medical tourists
POSTED 01 Aug 2014 . BY Helen Andrews
At least three countries already have government-to-government agreements to send patients to Malaysia including Kazakhstan, Libya and Oman Credit: Shutterstock / Photographee.eu
Malaysia is seeking to overtake its neighbours Singapore and Thailand as the prime destination for medical and wellness tourism, appealing to less affluent international consumers, including visitors seeking spas.

The number of foreigners seeking care in Malaysia more than doubled over five years to 770,134 in 2013, according to in.reuters.com. Most of these patients are reportedly from Indonesia, followed by the Middle East and North Africa.

Malaysia is a new player in the wellness tourism market in comparison to Singapore – whose foreign patients numbered 850,000 in 2012 – and Thailand which attracted 2.5m medical tourists, although this figure includes spa stays and resident expatriates.

Spending by foreign patients in Singapore totalled US$216m in 2013, while Thailand’s sum total for medical tourism revenue was US$4.3 billion – again including spa stays, according to the website.

To compete with these leading markets, Malaysia is offering cheaper services with shorter recovery times. For example, the site mentions that a heart bypass in Malaysia costs US$20,000 – less than half the cost in Singapore and 10 per cent cheaper than in Thailand.

“The number of people coming in doesn’t necessarily translate into higher revenue,” said Suresh Ponnudurai, chief executive of private medical travel company Malaysia Healthcare. “Singapore and Thailand are targeting those who are really wealthy, whereas those who come to Malaysia aren’t as rich.”

At least three countries already have government-to-government agreements to send patients to Malaysia including Kazakhstan, Libya and Oman.

“The way to gain ground is to secure these accounts with government agencies since they are paying for the patients,” said Amiruddin Satar, managing director of KPJ Healthcare – one of three big Malaysian hospital groups which expects to see the share of its revenue from medical tourism jump to 25 per cent from last year’s four per cent by 2020.

Malaysia is also pursuing the Muslim market through halal treatments – excluding products forbidden under Islamic law such as those derived from pork. Insulin, for example comes in both porcine and bovine versions and the drug Dhamotil is a halal option for diarrhoea – an alternative to Imodium.
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The Malaysian Islamic Development Department (JAKIM) has been appointed by the National Council for Islamic Affairs to determine the sharia compliance benchmark for tourism services, including those for spas and hotels.
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Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Malaysia competes with Singapore and Thailand for medical tourists
POSTED 01 Aug 2014 . BY Helen Andrews
At least three countries already have government-to-government agreements to send patients to Malaysia including Kazakhstan, Libya and Oman Credit: Shutterstock / Photographee.eu
Malaysia is seeking to overtake its neighbours Singapore and Thailand as the prime destination for medical and wellness tourism, appealing to less affluent international consumers, including visitors seeking spas.

The number of foreigners seeking care in Malaysia more than doubled over five years to 770,134 in 2013, according to in.reuters.com. Most of these patients are reportedly from Indonesia, followed by the Middle East and North Africa.

Malaysia is a new player in the wellness tourism market in comparison to Singapore – whose foreign patients numbered 850,000 in 2012 – and Thailand which attracted 2.5m medical tourists, although this figure includes spa stays and resident expatriates.

Spending by foreign patients in Singapore totalled US$216m in 2013, while Thailand’s sum total for medical tourism revenue was US$4.3 billion – again including spa stays, according to the website.

To compete with these leading markets, Malaysia is offering cheaper services with shorter recovery times. For example, the site mentions that a heart bypass in Malaysia costs US$20,000 – less than half the cost in Singapore and 10 per cent cheaper than in Thailand.

“The number of people coming in doesn’t necessarily translate into higher revenue,” said Suresh Ponnudurai, chief executive of private medical travel company Malaysia Healthcare. “Singapore and Thailand are targeting those who are really wealthy, whereas those who come to Malaysia aren’t as rich.”

At least three countries already have government-to-government agreements to send patients to Malaysia including Kazakhstan, Libya and Oman.

“The way to gain ground is to secure these accounts with government agencies since they are paying for the patients,” said Amiruddin Satar, managing director of KPJ Healthcare – one of three big Malaysian hospital groups which expects to see the share of its revenue from medical tourism jump to 25 per cent from last year’s four per cent by 2020.

Malaysia is also pursuing the Muslim market through halal treatments – excluding products forbidden under Islamic law such as those derived from pork. Insulin, for example comes in both porcine and bovine versions and the drug Dhamotil is a halal option for diarrhoea – an alternative to Imodium.
RELATED STORIES
Malaysian ministry of tourism and culture offers spa training scholarships


The Malaysian ministry of tourism and culture (MOTAC) has partnered with a local spa academy to provide scholarships for would-be spa therapists as part of the country’s project to become a high income economy by 2020.
Malaysia to determine sharia compliance benchmark for tourism services


The Malaysian Islamic Development Department (JAKIM) has been appointed by the National Council for Islamic Affairs to determine the sharia compliance benchmark for tourism services, including those for spas and hotels.
Qatar-owned luxury resort and spa to open in 2016 in Malaysia


The Qatar-owned Qatari Diar Real Estate Investment Company has begun construction of its luxury resort and spa in Malaysia, located in the beachfront village of Chendering in the Sultanate of Terengganu.
Maldives’ first Islamic resort coming this October


Maldives-based ADK Company has signed a joint venture agreement with Turkish hotel brand Caprice Gold to develop the Maldives’ first Islamic resort.
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Preidlhof Luxury DolceVita Resort to unveil new spa in February 2027
Preidlhof Luxury DolceVita Resort, a destination resort and spa in Naturno, South Tyrol in Italy, will reveal a new spa in February 2027, which has been designed by wellness expert and consultant Patrizia Bortolin.
ISPA launches on-demand customer experience course by Dan Gingiss
The International Spa Association (ISPA) has launched a course by customer experience expert Dan Gingiss on its iLearn platform.
Virgin Active opens social wellness club in London's Mayfair
Corinthia appoints Peter Roth as president of hotel operations
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ADVERTISE . CONTACT US

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Tel: +44 (0)1462 431385

©Cybertrek 2026

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