Mandarin Oriental’s Petra Roberts has been promoted from group spa trainer to group spa manager – learning and development, the operator’s group director of spa Jeremy McCarthy told Spa Opportunities.

“Petra has been in the group spa training role for seven years and this change is a recognition of her continued contributions that have kept the Spa at Mandarin Oriental signature treatments at the forefront of the industry,” said McCarthy.

“In her new role, Petra’s focus will expand beyond training on signature treatments to evolving how our learning and development strategy supports the overall guest experience,” added McCarthy.

“Petra’s focus right now is on strengthening and enhancing some of our most popular treatments and creating learning opportunities for our expert therapists to continue their career development.”