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NEWS
New massage franchise venture to debut in Surrey, UK
POSTED 15 Mar 2016 . BY Jane Kitchen
Elliot Walker, commercial director and co-founder, John Holman, director of spa training and Charlie Thompson, operations director and co-founder
A new massage franchise venture led by UK Spa Association chair Charlie Thompson and Elliot Walker, former managing director of Murad UK, is set to open in Camberley, England, on 18 March.

The first The Massage Company location will have 14 treatment rooms over two floors, and will offer a simple selection of four massage treatments: deep tissue, sports, Swedish and maternity. Four optional treatment upgrades include hot stones, scalp massage, aromatherapy and a Fantastic Foot Treatment.

The Massage Company plans to bring the monthly membership model – which has met with much success in the US – to the UK, offering memberships starting at £44.95 per month, which would include one 50-minute massage.

“We’re building massage as a routine part of lifestyle,” said Thompson. “We’re changing the way that people view massage in the UK, and bringing it to the mainstream.”

The company has also brought on John Holman as director of massage training; Holman has developed The Massage Company Training Programme, an advanced-post-graduate qualification with a series of new massage techniques specifically created to project therapists’ joints, said Thompson.

The Massage Company will be open seven days a week, and has also partnered with Premier Core Software for online bookings as well as management of the membership system, database, daily transactions and financial compliance.

Once they get the Camberley flagship up and running, Thompson and Walker hope to have another site open by late 2016 or early 2017 and then to expand as a national brand.

Franchisees will have the buy-in to the brand, organisational support, software systems, digital systems, a structured sales and marketing plan to guide them through pre-opening and opening, recruitment and access to the company’s supply chain.
RELATED STORIES
  Charlie Thompson of QHotels reveals customer satisfaction plan


UK Spa Association chair and group spa support for QHotels, Charlie Thompson revealed how he and his team at QHotels has managed to attain 90.9 per cent customer satisfaction at throughout the hospitality group’s 21 properties – 18 of which have spas.
  Virgin Active's Charlie Thompson moves to Q Hotels


UK Spa Association chair, Charlie Thompson, has been appointed interim group spa manager for Q Hotels.
  SpaBA elects Charlie Thompson its new chair


Charlie Thompson, current head of health and beauty for Virgin Active, has been elected chair of the Spa Business Association (SpaBA), ahead of its relaunch this year.
  Charlie Thompson joins Anne Sémonin in senior role


Charlie Thompson has joined spa and beauty brand Anne Sémonin as director of operations.
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Solmar Hotels and Resorts offers Temazcal ceremony for Global Wellness Day
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los Cabos.
Mandarin Oriental announces standalone Mansions-branded residences for Abu Dhabi
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Uniting the world of spa & wellness
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Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
New massage franchise venture to debut in Surrey, UK
POSTED 15 Mar 2016 . BY Jane Kitchen
Elliot Walker, commercial director and co-founder, John Holman, director of spa training and Charlie Thompson, operations director and co-founder
A new massage franchise venture led by UK Spa Association chair Charlie Thompson and Elliot Walker, former managing director of Murad UK, is set to open in Camberley, England, on 18 March.

The first The Massage Company location will have 14 treatment rooms over two floors, and will offer a simple selection of four massage treatments: deep tissue, sports, Swedish and maternity. Four optional treatment upgrades include hot stones, scalp massage, aromatherapy and a Fantastic Foot Treatment.

The Massage Company plans to bring the monthly membership model – which has met with much success in the US – to the UK, offering memberships starting at £44.95 per month, which would include one 50-minute massage.

“We’re building massage as a routine part of lifestyle,” said Thompson. “We’re changing the way that people view massage in the UK, and bringing it to the mainstream.”

The company has also brought on John Holman as director of massage training; Holman has developed The Massage Company Training Programme, an advanced-post-graduate qualification with a series of new massage techniques specifically created to project therapists’ joints, said Thompson.

The Massage Company will be open seven days a week, and has also partnered with Premier Core Software for online bookings as well as management of the membership system, database, daily transactions and financial compliance.

Once they get the Camberley flagship up and running, Thompson and Walker hope to have another site open by late 2016 or early 2017 and then to expand as a national brand.

Franchisees will have the buy-in to the brand, organisational support, software systems, digital systems, a structured sales and marketing plan to guide them through pre-opening and opening, recruitment and access to the company’s supply chain.
RELATED STORIES
Charlie Thompson of QHotels reveals customer satisfaction plan


UK Spa Association chair and group spa support for QHotels, Charlie Thompson revealed how he and his team at QHotels has managed to attain 90.9 per cent customer satisfaction at throughout the hospitality group’s 21 properties – 18 of which have spas.
Virgin Active's Charlie Thompson moves to Q Hotels


UK Spa Association chair, Charlie Thompson, has been appointed interim group spa manager for Q Hotels.
SpaBA elects Charlie Thompson its new chair


Charlie Thompson, current head of health and beauty for Virgin Active, has been elected chair of the Spa Business Association (SpaBA), ahead of its relaunch this year.
Charlie Thompson joins Anne Sémonin in senior role


Charlie Thompson has joined spa and beauty brand Anne Sémonin as director of operations.
MORE NEWS
Almost half of spa survey respondents are unaware cancer is a disability and not adapting treatments is discrimination
A recent survey by the UK Spa Association (UKSA) into the industry’s approach to cancer care has revealed that almost half of participating respondents (46 per cent) are unaware that cancer is a disability and guests with a cancer diagnosis must be given
Solmar Hotels and Resorts offers Temazcal ceremony for Global Wellness Day
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los Cabos.
Mandarin Oriental announces standalone Mansions-branded residences for Abu Dhabi
Mandarin Oriental has announced a standalone residence brand, Mansions, which will debut at Emirates Palace, Mandarin Oriental Mansions, Abu Dhabi, in 2029.
Healing sanctuary Tulah Clinical Wellness opens in Kerala
Tulah Clinical Wellness, a holistic wellness destination, has officially opened in the hills of northern Kerala, India.
Four Seasons Resort The Nam Hai creates Global Wellness Day programme rooted in nature
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day (GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in alignment with the day’s theme #JoyMagenta.
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FEATURED SUPPLIERS

Endospheres' new protocols are designed to meet real client needs
Spa professionals see it every day: clients are arriving with more complex expectations. [more...]

Longevity in spas: a strategic choice, not a default setting
Longevity has become one of the most debated concepts in contemporary wellness. [more...]
+ More featured suppliers  
COMPANY PROFILES
Myndstream

The Stream, Myndstream's purpose-built streaming service enables you to personalise the music to sui [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS