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NEWS
Spa industry leaders spotlight growing CSR trends
POSTED 27 May 2014 . BY Helen Andrews
The Green Spa Network is a not-for-profit trade association which helps to make sustainable resources accessible to buyers Credit: Shutterstock / romrf
Three trends affecting the global spa industry were highlighted at the Green Spa Network's third three-day Annual Buyer’s Conference, which attracted more than 150 spa leaders to The Claremont Hotel Club & Spa in Berkeley, California from 27-30 April.

Attendees unanimously agreed that they are experiencing an increase in demand for natural and organic products from consumers. The legitimacy of the certification of organic farming practices is becoming more important to consumers according to Jim Crogan, spa director of Grand Del Mar.

“Rising concerns for health safety, increasing green consciousness and growing consumer awareness are fueling the demand for genuine organic personal care products,” Croghan said.

Another trend which emerged from the keynote addresses was that spa and product companies that ‘give back’ to community projects, disaster relief funds or charities are more favourable with consumers than those that don’t.

“The lines with the best causes have great legs to sell,” said Julie Oliff, spa director of the St Regis Aspen and ISPA Board Member.

The third trend highlighted at the networking event was the need for spas to make their wellness facilities sustainable.

“It’s about taking charge of who you are, what you want and what you are willing to buy in order to leave this planet in better shape for our future generations,” said Susie Marquez, spa director at Grand Hotel Marriott Resort.

Spa leaders in attendance, who gave keynote speeches, include Jeremy McCarthy – corporate spa director for Mandarin Oriental Hotel Group, Andrew Gibson – VP spa and wellness at FRHI and Dr Ken Dychtwald – an expert in marketing.

The Green Spa Network is a not-for-profit trade association promoting the natural connections between personal wellbeing, economic sustainability and the health of the planet.
RELATED STORIES
  Andrew Gibson focuses on spa strategies for FRHI brands Fairmont, Raffles and Swissôtel


The new vice president of spa and wellness at Fairmont Raffles Hotels International (FRHI), Andrew Gibson – formerly group director of spa at Mandarin Oriental – has revealed the spa development strategies for the private company’s three chains – Fairmont, Raffles and Swissôtel.
  Jeremy McCarthy appointed Group Director of Spa for Mandarin Oriental


Jeremy McCarthy, formerly Director of Global Spa Development and Operations at Starwood Hotels and Resorts has accepted a new position as Group Director of Spa for Mandarin Oriental Hotel Group. He will be based in Hong Kong.
  FEATURE: Interview: Andrew Gibson


The new VP of spa and wellness at FRHI tells Katie Barnes about his plans for spas in the Fairmont, Raffles and Swissôtel hotel chains
  The Brando resort aiming to become world's first sustainable design certified resort


The Brando eco-resort, opening this July in French Polynesia, is planning to become the first resort in the world to obtain Leadership in Energy and Environmental Design (LEED) Platinum certification.
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Almost half of spa survey respondents are unaware cancer is a disability and not adapting treatments is discrimination
A recent survey by the UK Spa Association (UKSA) into the industry’s approach to cancer care has revealed that almost half of participating respondents (46 per cent) are unaware that cancer is a disability and guests with a cancer diagnosis must be given
Solmar Hotels and Resorts offers Temazcal ceremony for Global Wellness Day
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los Cabos.
Mandarin Oriental announces standalone Mansions-branded residences for Abu Dhabi
Mandarin Oriental has announced a standalone residence brand, Mansions, which will debut at Emirates Palace, Mandarin Oriental Mansions, Abu Dhabi, in 2029.
Healing sanctuary Tulah Clinical Wellness opens in Kerala
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©Cybertrek 2026
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Spa industry leaders spotlight growing CSR trends
POSTED 27 May 2014 . BY Helen Andrews
The Green Spa Network is a not-for-profit trade association which helps to make sustainable resources accessible to buyers Credit: Shutterstock / romrf
Three trends affecting the global spa industry were highlighted at the Green Spa Network's third three-day Annual Buyer’s Conference, which attracted more than 150 spa leaders to The Claremont Hotel Club & Spa in Berkeley, California from 27-30 April.

Attendees unanimously agreed that they are experiencing an increase in demand for natural and organic products from consumers. The legitimacy of the certification of organic farming practices is becoming more important to consumers according to Jim Crogan, spa director of Grand Del Mar.

“Rising concerns for health safety, increasing green consciousness and growing consumer awareness are fueling the demand for genuine organic personal care products,” Croghan said.

Another trend which emerged from the keynote addresses was that spa and product companies that ‘give back’ to community projects, disaster relief funds or charities are more favourable with consumers than those that don’t.

“The lines with the best causes have great legs to sell,” said Julie Oliff, spa director of the St Regis Aspen and ISPA Board Member.

The third trend highlighted at the networking event was the need for spas to make their wellness facilities sustainable.

“It’s about taking charge of who you are, what you want and what you are willing to buy in order to leave this planet in better shape for our future generations,” said Susie Marquez, spa director at Grand Hotel Marriott Resort.

Spa leaders in attendance, who gave keynote speeches, include Jeremy McCarthy – corporate spa director for Mandarin Oriental Hotel Group, Andrew Gibson – VP spa and wellness at FRHI and Dr Ken Dychtwald – an expert in marketing.

The Green Spa Network is a not-for-profit trade association promoting the natural connections between personal wellbeing, economic sustainability and the health of the planet.
RELATED STORIES
Andrew Gibson focuses on spa strategies for FRHI brands Fairmont, Raffles and Swissôtel


The new vice president of spa and wellness at Fairmont Raffles Hotels International (FRHI), Andrew Gibson – formerly group director of spa at Mandarin Oriental – has revealed the spa development strategies for the private company’s three chains – Fairmont, Raffles and Swissôtel.
Jeremy McCarthy appointed Group Director of Spa for Mandarin Oriental


Jeremy McCarthy, formerly Director of Global Spa Development and Operations at Starwood Hotels and Resorts has accepted a new position as Group Director of Spa for Mandarin Oriental Hotel Group. He will be based in Hong Kong.
FEATURE: Interview: Andrew Gibson


The new VP of spa and wellness at FRHI tells Katie Barnes about his plans for spas in the Fairmont, Raffles and Swissôtel hotel chains
The Brando resort aiming to become world's first sustainable design certified resort


The Brando eco-resort, opening this July in French Polynesia, is planning to become the first resort in the world to obtain Leadership in Energy and Environmental Design (LEED) Platinum certification.
MORE NEWS
Almost half of spa survey respondents are unaware cancer is a disability and not adapting treatments is discrimination
A recent survey by the UK Spa Association (UKSA) into the industry’s approach to cancer care has revealed that almost half of participating respondents (46 per cent) are unaware that cancer is a disability and guests with a cancer diagnosis must be given
Solmar Hotels and Resorts offers Temazcal ceremony for Global Wellness Day
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los Cabos.
Mandarin Oriental announces standalone Mansions-branded residences for Abu Dhabi
Mandarin Oriental has announced a standalone residence brand, Mansions, which will debut at Emirates Palace, Mandarin Oriental Mansions, Abu Dhabi, in 2029.
Healing sanctuary Tulah Clinical Wellness opens in Kerala
Tulah Clinical Wellness, a holistic wellness destination, has officially opened in the hills of northern Kerala, India.
Four Seasons Resort The Nam Hai creates Global Wellness Day programme rooted in nature
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day (GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in alignment with the day’s theme #JoyMagenta.
Wellness care hospital opens in Vilnius with innovative spa and hospitality concept
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FEATURED SUPPLIERS

Why future-ready in-house laundry is the new luxury spa essential
In today’s premium spa environment, every detail shapes the guest experience – right down to the softness of towels and the freshness of linens. [more...]

Embrace the chill: TechnoAlpin's Snowsky revolutionises post-fitness recovery with falling snow
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]
+ More featured suppliers  
COMPANY PROFILES
Comfort Zone

Comfort Zone’s comprehensive face and body professional and retail range allows clients to experien [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
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