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PROMOTION
ResortSuite’s app lets guests control their own wellness itinerary
11 Oct 2020
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.
ResortSuite
Address: 171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
Company profile

ResortSuite

Serving luxury leisure & wellness properties globally, ResortSuite provides a unique integration tha [more...]
Supplier details
ResortSuite
Toronto Ontario Canada
Integrated hospitality software for spas, clubs, resorts and hotels.
Website
More details
PRODUCT NEWS
New Divine Eyes heated eye masks help ease tired eyes, headaches and stress
The natural ingredients in the new Divine Eyes masks gently heat up as they come into contact with the air and remain warm for up to 25 minutes. The effect, combined with the lavender scent the masks are infused with, speeds up the feeling of relaxation and make them a great takeaway spa retail item.
Halotherapy Solutions partners with Italian designer to launch the HaloCave
Halotherapy Solutions has announced a new luxury halotherapy enclosure, named HaloCave.
Camylle unveils Aquasalys, the ‘best eco-friendly disinfection solution’
French wellness provider, Camylle, has introduced a new disinfection device called Aquasalys, which generates 100 per cent biodegradable disinfectant made from electrolysed water and salt.
bbspa unveils new Italian HQ as a space to foster creativity and collaboration
Global spa consultancy, bbspa&partners, has unveiled its new HQ in Forlì, Italy, named bbspa_Ateliers.
Aromatherapy Associates unveils new Rose Reimagined collection and signature two-hour treatment developed alongside Gharieni
Aromatherapy Associates has launched a new rose-inspired blend, with a line of five new essentials and a luxurious spa body treatment.
Ritz Carlton co-founder joins Frontline Summit 2020 as keynote speaker
Frontline work has never been more important and frontline workers are the largest class of workers on the planet, as well as the most impactful group on the experience customers get.
VOYA unveils new seasonal offering inspired by human connection
Due to the pandemic, many human connections and experiences have been lost and organic marine product house, VOYA, has sought to find ways to bring those vital connections back with its new seasonal offering.
BC SoftWear launches biodegradable slippers made from natural coconut fibres
Luxury spa textile supplier, BC SoftWear, has recently unveiled its first 100 per cent biodegradable and recyclable spa slipper.
Blu Spas to launch new wellness concepts
Blu Spas is a full-service firm offering consulting, advisory and operating solutions.
Premier Software Solutions offers scalable software for single or multi-site businesses
Premier Software Solutions' flagship business management system, Core by Premier Software, is the leading single and multi-site solution designed specifically for the spa, wellness and leisure industries.
The new home of Italian wellness: Starpool unveils headquarters after extensive transformation
Italian wellness supplier, Starpool, has revealed its newly renovated headquarters in the heart of Trentino – called Casa Starpool.
Iyashi Dôme: the original Japanese sauna
In 2004, Shogoro Uemura, CEO of Iyashi Dôme, was inspired by his father’s work to create a new treatment protocol based on the Japanese tradition of sand bathing.
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Soleum

SOLEUM is an Austrian company specialising in design and realisation of outdoor and indoor sea clima [more...]
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VIDEO GALLERY

ResortSuite mobile: give your guests unlimited access to your resort
ResortSuite mobile. Deploy your own fully branded app. Give your guests unlimited access to your resort with real time booking capabilities, dining reservations, itineraries, member profiles and more... Find out more...
+ More videos  

DIRECTORY
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DIARY

 

03-06 Nov 2020

Spa and Wellness International Congress

DoubleTree by Hilton Hotel, Minsk, Belarus
03-06 Nov 2020

Piscina & Wellness Forum

Online,
+ More diary  
 
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News   Products   Magazine
PROMOTION
ResortSuite’s app lets guests control their own wellness itinerary
11 Oct 2020
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.
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ResortSuite
Address: 171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
PRODUCT NEWS
New Divine Eyes heated eye masks help ease tired eyes, headaches and stress
The natural ingredients in the new Divine Eyes masks gently heat up as they come into contact with the air and remain warm for up to 25 minutes. The effect, combined with the lavender scent the masks are infused with, speeds up the feeling of relaxation and make them a great takeaway spa retail item.
Halotherapy Solutions partners with Italian designer to launch the HaloCave
Halotherapy Solutions has announced a new luxury halotherapy enclosure, named HaloCave.
Camylle unveils Aquasalys, the ‘best eco-friendly disinfection solution’
French wellness provider, Camylle, has introduced a new disinfection device called Aquasalys, which generates 100 per cent biodegradable disinfectant made from electrolysed water and salt.
bbspa unveils new Italian HQ as a space to foster creativity and collaboration
Global spa consultancy, bbspa&partners, has unveiled its new HQ in Forlì, Italy, named bbspa_Ateliers.
Aromatherapy Associates unveils new Rose Reimagined collection and signature two-hour treatment developed alongside Gharieni
Aromatherapy Associates has launched a new rose-inspired blend, with a line of five new essentials and a luxurious spa body treatment.
Ritz Carlton co-founder joins Frontline Summit 2020 as keynote speaker
Frontline work has never been more important and frontline workers are the largest class of workers on the planet, as well as the most impactful group on the experience customers get.
VOYA unveils new seasonal offering inspired by human connection
Due to the pandemic, many human connections and experiences have been lost and organic marine product house, VOYA, has sought to find ways to bring those vital connections back with its new seasonal offering.
BC SoftWear launches biodegradable slippers made from natural coconut fibres
Luxury spa textile supplier, BC SoftWear, has recently unveiled its first 100 per cent biodegradable and recyclable spa slipper.
Blu Spas to launch new wellness concepts
Blu Spas is a full-service firm offering consulting, advisory and operating solutions.
Premier Software Solutions offers scalable software for single or multi-site businesses
Premier Software Solutions' flagship business management system, Core by Premier Software, is the leading single and multi-site solution designed specifically for the spa, wellness and leisure industries.
The new home of Italian wellness: Starpool unveils headquarters after extensive transformation
Italian wellness supplier, Starpool, has revealed its newly renovated headquarters in the heart of Trentino – called Casa Starpool.
Iyashi Dôme: the original Japanese sauna
In 2004, Shogoro Uemura, CEO of Iyashi Dôme, was inspired by his father’s work to create a new treatment protocol based on the Japanese tradition of sand bathing.
+ More products   
 
COMPANY PROFILES
Soleum

SOLEUM is an Austrian company specialising in design and realisation of outdoor and indoor sea clima [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

ResortSuite mobile: give your guests unlimited access to your resort
ResortSuite mobile. Deploy your own fully branded app. Give your guests unlimited access to your resort with real time booking capabilities, dining reservations, itineraries, member profiles and more... Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

03-06 Nov 2020

Spa and Wellness International Congress

DoubleTree by Hilton Hotel, Minsk, Belarus
03-06 Nov 2020

Piscina & Wellness Forum

Online,
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
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