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PROMOTION
ResortSuite’s app lets guests control their own wellness itinerary
11 Oct 2020
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.
ResortSuite
Address: 171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
Company profile

ResortSuite

Serving luxury leisure & wellness properties globally, ResortSuite provides a unique integration tha [more...]
Supplier details
ResortSuite
Toronto Ontario Canada
Integrated hospitality software for spas, clubs, resorts and hotels.
www.resortsuite.com
More details
PRODUCT NEWS
Thalion launches soothing AlgoCalm range for sensitive skin
French marine product house Thalion has developed and unveiled the new AlgoCalm range, designed specifically to accommodate and rebalance sensitive skin.
ASPA International launches handheld UV-C light disinfection lamp
For over 30 years, ASPA International has designed and built high-quality spas for the hotel, health and wellness sectors.
Urb’n Nature launches sustainable wooden room key cards
Urb'n Nature, a skincare brand owned by The Organic Spa Company, offers a Zero Waste collection with products to help spas and hotels reduce their carbon footprints and plastic waste.
SPATEX Virtual – coming soon to a screen near you!
With live exhibitions cancelled for the immediate future, SPATEX is making its global virtual debut from 2 - 4 February.
Circadia launches $50,000 scholarship scheme for aesthetics students to support diversity
Professional skincare brand Circadia has unveiled ‘The Sage Michaela Lucas Timing is Everything scholarship’ to support biracial, indigenous and persons of colour (BIPOC) pursuing a career in the professional esthetics sector.
Biohacking Orb launches at CES
A touchless, self-administered wellness experience which taps into evidence-based modalities to enhance spirit and mood, and improve body and mind performance, launches today (12 January) at global tech trade show, CES.
Tylö’s new infrared sauna evenly envelopes users in soothing heat
Sauna specialist Tylö – of the TylöHelo group – has created a new infrared sauna range, named T series.
Vinésime launches Vine Elixir derived from Pinot Noir grape
Luxury French vino-cosmetics brand Vinésime has unveiled a nutricosmetic – named Vine Elixir – designed to nourish and protect the skin from the inside and out.
Starpool transforms boutique Italian hotel with wellness suites and private in-room spas
Italian wellness supplier Starpool has overseen the installation of luxury wellness facilities at a boutique hotel in Italy’s Lombardy Region.
Sweet dreams: Nollapelli’s bedding improves sleep and protects skin and hair health
Linen specialist Nollapelli has combined the latest in beauty science, textile technology and sleep discovery to create bedding which underpins healthy restorative sleep.
SPATEX water leisure event goes virtual for 2021
Atelier Alain Ellouz launches handcrafted precious stone lighting collection
LYRA, GAMA, MONA and ATHENA are the first pieces from designer Atelier Alain Ellouz’s new .édition collection of handcrafted stone lighting fixtures.
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BC Softwear Product Demonstration Pure Spa Linen & Energy saving SupremeSoft Towels
BC Softwear introduces the new Pure Spa Linen cotton sheets, duvet covers and pillow cases especially designed for luxury spas. The SupremeSoft range offers incredible energy saving over traditional towelling with a cashmere soft feel. Find out more...
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©Cybertrek 2021
News   Products   Magazine
PROMOTION
ResortSuite’s app lets guests control their own wellness itinerary
11 Oct 2020
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.
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ResortSuite
Address: 171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
PRODUCT NEWS
Thalion launches soothing AlgoCalm range for sensitive skin
French marine product house Thalion has developed and unveiled the new AlgoCalm range, designed specifically to accommodate and rebalance sensitive skin.
ASPA International launches handheld UV-C light disinfection lamp
For over 30 years, ASPA International has designed and built high-quality spas for the hotel, health and wellness sectors.
Urb’n Nature launches sustainable wooden room key cards
Urb'n Nature, a skincare brand owned by The Organic Spa Company, offers a Zero Waste collection with products to help spas and hotels reduce their carbon footprints and plastic waste.
SPATEX Virtual – coming soon to a screen near you!
With live exhibitions cancelled for the immediate future, SPATEX is making its global virtual debut from 2 - 4 February.
Circadia launches $50,000 scholarship scheme for aesthetics students to support diversity
Professional skincare brand Circadia has unveiled ‘The Sage Michaela Lucas Timing is Everything scholarship’ to support biracial, indigenous and persons of colour (BIPOC) pursuing a career in the professional esthetics sector.
Biohacking Orb launches at CES
A touchless, self-administered wellness experience which taps into evidence-based modalities to enhance spirit and mood, and improve body and mind performance, launches today (12 January) at global tech trade show, CES.
Tylö’s new infrared sauna evenly envelopes users in soothing heat
Sauna specialist Tylö – of the TylöHelo group – has created a new infrared sauna range, named T series.
Vinésime launches Vine Elixir derived from Pinot Noir grape
Luxury French vino-cosmetics brand Vinésime has unveiled a nutricosmetic – named Vine Elixir – designed to nourish and protect the skin from the inside and out.
Starpool transforms boutique Italian hotel with wellness suites and private in-room spas
Italian wellness supplier Starpool has overseen the installation of luxury wellness facilities at a boutique hotel in Italy’s Lombardy Region.
Sweet dreams: Nollapelli’s bedding improves sleep and protects skin and hair health
Linen specialist Nollapelli has combined the latest in beauty science, textile technology and sleep discovery to create bedding which underpins healthy restorative sleep.
SPATEX water leisure event goes virtual for 2021
Atelier Alain Ellouz launches handcrafted precious stone lighting collection
LYRA, GAMA, MONA and ATHENA are the first pieces from designer Atelier Alain Ellouz’s new .édition collection of handcrafted stone lighting fixtures.
+ More products   
 
COMPANY PROFILES
Phytomer

Phytomer remains an independent family business led by the founder’s son, Antoine Gédouin. We coun [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

BC Softwear Product Demonstration Pure Spa Linen & Energy saving SupremeSoft Towels
BC Softwear introduces the new Pure Spa Linen cotton sheets, duvet covers and pillow cases especially designed for luxury spas. The SupremeSoft range offers incredible energy saving over traditional towelling with a cashmere soft feel. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

02-04 Feb 2021

Beauty West Africa

Landmark Centre, Lagos, Nigeria
02-04 Feb 2021

Spatex 2021

Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2021

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