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PRODUCT NEWS
Winning back clients key to Mindbody’s new platform
19 Sep 2014 . BY Jason Holland
Mindbody Reach provides an automated reporting capability that tracks client retention /
Mindbody Reach provides an automated reporting capability that tracks client retention
The problem of customers not returning within a year of their first visit is being addressed by a new tool designed to improve client retention for health, wellness and beauty businesses.

Released by Mindbody, the platform – ‘Mindbody Reach’ – provides the company’s software subscribers with fully automated retention tracking, reporting and marketing tools. It combines automated email and SMS messaging to help reduce class and appointment no-shows, maintain engagement with active clients and win back lost clients.

The platform also provides an automated reporting capability that tracks client retention, triggering email and SMS messaging at specific times after a client’s last visit.

Some Mindbody subscribers participated in an early adopter programme to test the tool before it was released publicly. Mindbody said that these adopters had twice as many appointment confirmations due to the SMS messaging feature, which also cut their time calling to confirm appointments in half.
Company profile

Mindbody

Mindbody is the leading business management software for the fitness and wellness industries.

Read Mindbody's full profile here
Supplier details
MINDBODY, Inc
San Lius Obispo United States
MINDBODY emerged from the simple idea that small business owners deserve the time to focus on what matters most: their customers. Our software has transformed that vision into the world's leading wellness services marketplace, linking hundreds of thousands of passionate health, wellness, and beauty professionals to the millions of clients they serve.

Booker by Mindbody is the leading cloud-based salon and spa management platform. Developed to meet the needs of spa and salon owners, the platform retains this focus on offering the features that health, wellness, and beauty businesses need to run efficiently and grow.
uk.mindbodyonline.com
More details
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Uniting the world of spa & wellness
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News   Products   Magazine   Subscribe
PRODUCT NEWS
Winning back clients key to Mindbody’s new platform
19 Sep 2014 . BY Jason Holland
Mindbody Reach provides an automated reporting capability that tracks client retention
The problem of customers not returning within a year of their first visit is being addressed by a new tool designed to improve client retention for health, wellness and beauty businesses.

Released by Mindbody, the platform – ‘Mindbody Reach’ – provides the company’s software subscribers with fully automated retention tracking, reporting and marketing tools. It combines automated email and SMS messaging to help reduce class and appointment no-shows, maintain engagement with active clients and win back lost clients.

The platform also provides an automated reporting capability that tracks client retention, triggering email and SMS messaging at specific times after a client’s last visit.

Some Mindbody subscribers participated in an early adopter programme to test the tool before it was released publicly. Mindbody said that these adopters had twice as many appointment confirmations due to the SMS messaging feature, which also cut their time calling to confirm appointments in half.
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PRODUCT NEWS
Acupuncture and physiotherapy inspire Comfort Zone’s new Facial Roller device
Comfort Zone has introduced the Facial Roller, a non-invasive tool used to stimulate local microcirculation and promote better absorption of products.
Living Earth Crafts teams up with Celluma to co-create Radiance PT LED light therapy bed
Living Earth Crafts (LEC) has unveiled the Radiance PT, a versatile treatment table designed to offer a range of LED light therapy treatments.
Biologique Recherche reveals triple-action Lift Buste 3D serum and protocol to enhance bust, décolleté and buttocks
French skincare brand Biologique Recherche has introduced a new serum and treatment to address the needs of the bust, décolleté and buttocks areas.
Fashionizer Spa reveals new partnership with Maybourne Riviera spa
The spa team at the prestigious French hotel, Maybourne Riviera, located in Roquebrune-Cap- Martin near Monaco, has chosen Fashionizer Spa to supply uniforms for its therapists.
Amra launches new SPF50+ Serum and announces spa partnerships in Maldives
Amra has announced the launch of its latest sun protection product; SPF50+ Serum.
BC SoftWear announces new EU distribution centre
Spa textiles supplier, BC SoftWear, has opened the doors to a new distribution hub in the Netherlands as part of its expansion into Europe.
Eminence Organic Skin Care launches Charcoal & Black Seed Collection to purify and balance
Eminence Organic Skin Care has unveiled its latest skincare range, harnessing the power of charcoal and black seed extract to rejuvenate and purify the skin.
Corinthia Budapest and Omorovicza collaborate to honour Hungarian spa culture
Professional spa and skincare brand Omorovicza has announced a new partnership with the luxury Royal Spa at five-star Hungarian hotel Corinthia Budapest.
JK Wellness' full-body LED light therapy bed Revive Pro IR Laydown makes global debut
JK Wellness, the beauty, spa and wellness division of JK Group UK and Ireland, has launched a full-body LED light therapy unit combining red light and near-infrared light technology.
First standalone Elemis store to open in London’s Covent Garden
British spa and skincare giant Elemis is making an entrance into London's retail scene, picking Covent Garden's Seven Dials for its inaugural standalone store.
Klafs launches all-new Taras outdoor sauna
Klafs has introduced the Taras outdoor sauna to offer a blend of functionality and style.
Unlocking the power of energy: W3Spa EMEA 2024 gears up to ignite new industry connections in Sardinia
The countdown is on for the third edition of W3Spa EMEA, an industry buyer event hosted by international buyer event company We Work Well (WWW).
+ More products   
 
COMPANY PROFILES
Barr + Wray Ltd

Being able to create award-winning spas, offering a full interior design package and a technical a [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

22-22 Jun 2024

World Bathing Day

Worldwide,
22-24 Jun 2024

IECSC Las Vegas

Las Vegas Convention Center, Las Vegas, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS