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PROMOTION
ResortSuite’s app lets guests control their own wellness itinerary
11 Oct 2020
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.
ResortSuite
Address: 171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
Company profile

ResortSuite

Serving luxury leisure & wellness properties globally, ResortSuite provides a unique integration tha [more...]
Supplier details
ResortSuite
Toronto Ontario Canada
Integrated hospitality software for spas, clubs, resorts and hotels.
Website
More details
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Aromatherapy Associates unveils new Rose Reimagined collection and signature two-hour treatment developed alongside Gharieni
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Frontline work has never been more important and frontline workers are the largest class of workers on the planet, as well as the most impactful group on the experience customers get.
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The new home of Italian wellness: Starpool unveils headquarters after extensive transformation
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Iyashi Dôme: the original Japanese sauna
In 2004, Shogoro Uemura, CEO of Iyashi Dôme, was inspired by his father’s work to create a new treatment protocol based on the Japanese tradition of sand bathing.
TechnoAlpin collaborates with Snøhetta to create 3D cube-style SnowRoom
TechnoAlpin has unveiled a new SnowRoom, called the Cubic Design, designed by Snøhetta Studio and inspired by landscapes after a fresh snowfall.
Inaugural Medical Wellness Congress scheduled for January 2021
Dröm UK and AraSpa Consulting unveil multisensory hydrothermal experience, powered by Aromatherapy Associates' blends
Barry Smith, co-founder and CEO of Dröm UK, has teamed up with Sara Jones, founder of AraSpa Consulting and Spa & Wellness MexiCaribe, to produce a new concept sauna and steam installation incorporating sound frequencies, aromatherapy and chromotherapy.
La Rue Verte offering UK’s first CIBTAC-accredited CBD cosmetology courses
La Rue Verte has announced it’s the UK’s first luxury CBD skincare line to be CIBTAC- accredited. La Rue Verte is the brainchild of Hashtag Organics - a company developing CBD- based products for the UK and international market.
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Soleum

SOLEUM is an Austrian company specialising in design and realisation of outdoor and indoor sea clima [more...]
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VIDEO GALLERY

ResortSuite mobile: give your guests unlimited access to your resort
ResortSuite mobile. Deploy your own fully branded app. Give your guests unlimited access to your resort with real time booking capabilities, dining reservations, itineraries, member profiles and more... Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

19-21 Oct 2020

Beautyworld Japan West

INTEX Osaka, Osaka, Japan
20-21 Oct 2020

The Wellness Experience

Online, United States
+ More diary  
 
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News   Products   Magazine
PROMOTION
ResortSuite’s app lets guests control their own wellness itinerary
11 Oct 2020
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.
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ResortSuite
Address: 171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
PRODUCT NEWS
Aromatherapy Associates unveils new Rose Reimagined collection and signature two-hour treatment developed alongside Gharieni
Aromatherapy Associates has launched a new rose-inspired blend, with a line of five new essentials and a luxurious spa body treatment.
Ritz Carlton co-founder joins Frontline Summit 2020 as keynote speaker
Frontline work has never been more important and frontline workers are the largest class of workers on the planet, as well as the most impactful group on the experience customers get.
VOYA unveils new seasonal offering inspired by human connection
Due to the pandemic, many human connections and experiences have been lost and organic marine product house, VOYA, has sought to find ways to bring those vital connections back with its new seasonal offering.
BC SoftWear launches biodegradable slippers made from natural coconut fibres
Luxury spa textile supplier, BC SoftWear, has recently unveiled its first 100 per cent biodegradable and recyclable spa slipper.
Blu Spas to launch new wellness concepts
Blu Spas is a full-service firm offering consulting, advisory and operating solutions.
The new home of Italian wellness: Starpool unveils headquarters after extensive transformation
Italian wellness supplier, Starpool, has revealed its newly renovated headquarters in the heart of Trentino – called Casa Starpool.
Iyashi Dôme: the original Japanese sauna
In 2004, Shogoro Uemura, CEO of Iyashi Dôme, was inspired by his father’s work to create a new treatment protocol based on the Japanese tradition of sand bathing.
TechnoAlpin collaborates with Snøhetta to create 3D cube-style SnowRoom
TechnoAlpin has unveiled a new SnowRoom, called the Cubic Design, designed by Snøhetta Studio and inspired by landscapes after a fresh snowfall.
Inaugural Medical Wellness Congress scheduled for January 2021
Dröm UK and AraSpa Consulting unveil multisensory hydrothermal experience, powered by Aromatherapy Associates' blends
Barry Smith, co-founder and CEO of Dröm UK, has teamed up with Sara Jones, founder of AraSpa Consulting and Spa & Wellness MexiCaribe, to produce a new concept sauna and steam installation incorporating sound frequencies, aromatherapy and chromotherapy.
La Rue Verte offering UK’s first CIBTAC-accredited CBD cosmetology courses
La Rue Verte has announced it’s the UK’s first luxury CBD skincare line to be CIBTAC- accredited. La Rue Verte is the brainchild of Hashtag Organics - a company developing CBD- based products for the UK and international market.
Halomed unveils new halogenerator designed to make salt therapy more accessible
Salt therapy equipment supplier, Halomed, has introduced its latest halogenerator, called the HaloVita.
+ More products   
 
COMPANY PROFILES
Soleum

SOLEUM is an Austrian company specialising in design and realisation of outdoor and indoor sea clima [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

ResortSuite mobile: give your guests unlimited access to your resort
ResortSuite mobile. Deploy your own fully branded app. Give your guests unlimited access to your resort with real time booking capabilities, dining reservations, itineraries, member profiles and more... Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

19-21 Oct 2020

Beautyworld Japan West

INTEX Osaka, Osaka, Japan
20-21 Oct 2020

The Wellness Experience

Online, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
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LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
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