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PRODUCT NEWS
Patrick Huey and Lynne McNees share top highlights from ISPA summit
02 Jun 2021 . BY Megan Whitby
ISPA board chair Patrick Huey and ISPA president Lynne McNees / (L) Danielle Nowak & Nomadic Reverie
Throughout the pandemic, the International Spa Association (ISPA) has championed the strength of the spa community and strived to support, inform and inspire the industry as it grapples with the new challenges of operating in a COVID-19 landscape.

During 10-14 May, ISPA hosted its first virtual Stronger Together Summit in place of its annual in-person conference and expo, packed full of insightful keynotes, educational content, Town Halls and more.

After a busy week of content, Spa Business asked ISPA board chair Patrick Huey and ISPA president Lynne McNees for their favourite moments and key takeaways.

Lynne’s highlights

1. We really are stronger together
It’s now been nearly two years since we were able to gather in person at an ISPA Conference & Expo, but the Stronger Together Summit was a welcome reminder that our industry really is at its best when we unite with a common purpose.

2. Tough times haven’t curbed our industry’s generosity
For much of the last year, we’ve seen spas and resource partners support a wide array of inspiring causes and initiatives, and the ISPA community carried that spirit into our 2021 ISPA Foundation Spring Auction. More than 100 items were generously donated, and our bidders came through in a big way, raising US$54,000 for the ISPA Foundation, which funds ISPA’s research efforts, scholarship opportunities and other initiatives.

3. The pandemic has hit the industry hard, but there’s much to be optimistic about
Unveiling the “Big Five” statistics from the annual ISPA US Industry Study has been a joyous occasion for much of the last decade as the industry rebounded from the great recession and soared to new heights.

This year, the figures weren’t quite as happy, but to hear PricewaterhouseCoopers’s leader of global research Colin McIlheney say there is pent-up demand for spa services was highly encouraging. We’re confident in the rebound to come!

4. Talent and workforce issues remain top-of-mind across the industry
In nearly every session, our industry’s workforce challenges were a topic of conversation among panellists and attendees alike. Those challenges aren’t new, but they’ve been complicated further by COVID-19, and ISPA is currently developing a Talent Toolkit to provide members with additional resources to optimise their talent management strategies.

5. Don’t doubt the spa industry for one second
During his Power Session, Seth Godin shared a story about meeting Nel Armstrong, who glanced at the moon and said, “I’ve been there.” He encouraged us to remember that with less computing power than most of us carry in our pockets, NASA put a man on the moon. The impossible can be made possible, and after such a trying period, Seth’s story was such a welcome reminder of what people are capable of, no matter the scale of the task ahead of them.

Recovering from a global pandemic is a big task, but after a week of seeing our industry energised and ready to tackle the future, I wouldn’t dare bet against it.

Patrick’s highlights

1. The industry has changed, but the core of what we do is firmly intact and more important than ever
Starting with Seth Godin’s message on the opening day of the Summit, we heard again and again about the ways in which our world has changed. Marketing, hiring, scheduling, revenue management and so much more has been altered by the pandemic, but so has the way the world views mental and physical wellbeing. Spas bring relief and healing through human touch and a focus on holistic wellness, which, going forward uniquely positions us to bring the mission of spa to more people than ever before.

2. Value in the virtual space
Although we’ve all likely experienced moments where we wanted to swear off Zoom calls forever, the summit was a reminder of all the ways we’ve been able to leverage technology for good over the past year. In fact, ISPA’s virtual offerings have been so popular with members that we’re going to continue the virtual Town Hall series with monthly events starting on 17 June.

3. The pandemic challenged us, but there’s a lot of good to take away
In his Power Session, Seth Mattison urged attendees to “reframe the story” of our experiences over the last year and think about how everything we’ve gone through might be recontextualised and used to motivate us and drive us forward.

It’s such a challenging thing to do, but we’ve already seen so many in our industry turn an awful situation into something positive through their creativity and passion for people, and I’ve no doubt we’ll continue to be amazed by the ways in which our colleagues reframe their stories.

4. The ISPA audience remains hungry for quality education
The summit’s nearly 1,000 attendees were highly engaged in the Summit’s Knowledge Builder sessions, and it seems clear our industry is ready to step into a new phase armed with all we’ve learned over the last year.

5. The ISPA community is ready to be truly together again
We’re thrilled with the way the summit went, and feedback has been overwhelmingly positive. That said, I’m sure I felt the energy rise and mood lift every time a reference was made to the upcoming 2022 ISPA Conference & Expo in Las Vegas and the opportunity to once again see each other in person. We are, of course, ready for that day to come as well, and we’re eager to pour everything we’ve learned over the last 15 months into a can’t-miss event next May!

To register for access to on-demand content from the summit, head to ISPA's official website.
If you would like to get each issue of Spa Business and Spa Business insider magazines sent direct to you for FREE, plus the weekly Spa Business and Spa Business insider ezines, sign up now!
PRODUCT NEWS
Protecting both planet and people: Davines Group releases new sustainability report
Davines Group has unveiled its annual Sustainability Report for 2020-2021, presenting the group’s activities through the results obtained in 2020 and the goals set for 2021, describing its commitment to sustainability in relation to three different areas: Planet, People and Community.
Help your clients breathe easily with Himalayan Source’s halotherapy Salt Pod
Staying healthy – particularly with an emphasis on supporting the respiratory system – is essential for today’s spa and wellness clients.
Zenoti completes acquisition of SuperSalon
Spa and salon software provider Zenoti has announced it's completed the acquisition of SuperSalon software.
Yon-Ka launches Elixir Vital underpinned by 55 years of expertise in skincare
French spa and skincare brand Yon-Ka has reformulated its iconic skincare solution and launched Elixir Vital designed to replicate the skin’s hydrolipidic film – the essential interface between the body and the outside world.
Research: Gharieni MLX I³Dome scientifically proven to aid recovery and wellbeing
The Gharieni Group has revealed the results from the first part of its ongoing research series into the physiological effects of its concept beds.
Red Light Rising’s premium red light therapy enhances health-focused businesses
Looking for ways to increase your revenue and offer your clients a premium service? Red light therapy might be exactly what you’re looking for.
Phytomer refreshes Douceur Marine Cream with prebiotic formula to rebalance skin microbiome
French marine skincare and spa brand Phytomer has reformulated its signature Douceur Marine Cream with a new probiotic formula.
Living Earth Crafts: the first choice for world-class spas around the globe
Living Earth Crafts (LEC) is the world’s most recognised manufacturer of premium spa and wellness equipment.
Biologique Recherche: 45 years of passion
Biologique Recherche was founded by a family of passionate skincare experts. Today, it's managed by Rupert Schmid and Pierre-Louis Delapalme, while Philippe Allouche, son of founders Yvan and Josette Allouche, leads the Research & Development team.
Introducing Esthetica’s multi-function, fully adjustable spa treatment table
Some clients look for quality. Others look for perfect design or brand. Almost all of them want a treatment table that is reasonably priced.
Salon Excellence Awards: New awards programme launched for salon professionals
The organisers behind the Salon Life Beauty Convention have announced they intend to launch a new awards programme for salon professionals in the UK.
Home-care meets self-care as Aromatherapy Associates partners with The Laundress
Aromatherapy Associates has collaborated with premium fabric and home-care brand The Laundress to launch a selection of new laundry and cleaning products infused with its 100 per cent pure essential oil blends.
+ More products  
LATEST JOBS
+ More jobs  

COMPANY PROFILES
Oakworks Inc

Oakworks is a US-based FSC-certified manufacturer of spa, massage, and medical equipment. [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

VIDEO GALLERY

PENDEX | Simply Ingenious
It trains humans better than humans train humans. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

21-24 Sep 2021

Interbad

Messe Stuttgart, Germany
27-28 Sep 2021

Sothys International Summit 2021

Online,
+ More diary  
 
ABOUT LEISURE MEDIA
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©Cybertrek 2021
News   Products   Magazine
PRODUCT NEWS
Patrick Huey and Lynne McNees share top highlights from ISPA summit
02 Jun 2021 . BY Megan Whitby
ISPA board chair Patrick Huey and ISPA president Lynne McNees / (L) Danielle Nowak & Nomadic Reverie
Throughout the pandemic, the International Spa Association (ISPA) has championed the strength of the spa community and strived to support, inform and inspire the industry as it grapples with the new challenges of operating in a COVID-19 landscape.

During 10-14 May, ISPA hosted its first virtual Stronger Together Summit in place of its annual in-person conference and expo, packed full of insightful keynotes, educational content, Town Halls and more.

After a busy week of content, Spa Business asked ISPA board chair Patrick Huey and ISPA president Lynne McNees for their favourite moments and key takeaways.

Lynne’s highlights

1. We really are stronger together
It’s now been nearly two years since we were able to gather in person at an ISPA Conference & Expo, but the Stronger Together Summit was a welcome reminder that our industry really is at its best when we unite with a common purpose.

2. Tough times haven’t curbed our industry’s generosity
For much of the last year, we’ve seen spas and resource partners support a wide array of inspiring causes and initiatives, and the ISPA community carried that spirit into our 2021 ISPA Foundation Spring Auction. More than 100 items were generously donated, and our bidders came through in a big way, raising US$54,000 for the ISPA Foundation, which funds ISPA’s research efforts, scholarship opportunities and other initiatives.

3. The pandemic has hit the industry hard, but there’s much to be optimistic about
Unveiling the “Big Five” statistics from the annual ISPA US Industry Study has been a joyous occasion for much of the last decade as the industry rebounded from the great recession and soared to new heights.

This year, the figures weren’t quite as happy, but to hear PricewaterhouseCoopers’s leader of global research Colin McIlheney say there is pent-up demand for spa services was highly encouraging. We’re confident in the rebound to come!

4. Talent and workforce issues remain top-of-mind across the industry
In nearly every session, our industry’s workforce challenges were a topic of conversation among panellists and attendees alike. Those challenges aren’t new, but they’ve been complicated further by COVID-19, and ISPA is currently developing a Talent Toolkit to provide members with additional resources to optimise their talent management strategies.

5. Don’t doubt the spa industry for one second
During his Power Session, Seth Godin shared a story about meeting Nel Armstrong, who glanced at the moon and said, “I’ve been there.” He encouraged us to remember that with less computing power than most of us carry in our pockets, NASA put a man on the moon. The impossible can be made possible, and after such a trying period, Seth’s story was such a welcome reminder of what people are capable of, no matter the scale of the task ahead of them.

Recovering from a global pandemic is a big task, but after a week of seeing our industry energised and ready to tackle the future, I wouldn’t dare bet against it.

Patrick’s highlights

1. The industry has changed, but the core of what we do is firmly intact and more important than ever
Starting with Seth Godin’s message on the opening day of the Summit, we heard again and again about the ways in which our world has changed. Marketing, hiring, scheduling, revenue management and so much more has been altered by the pandemic, but so has the way the world views mental and physical wellbeing. Spas bring relief and healing through human touch and a focus on holistic wellness, which, going forward uniquely positions us to bring the mission of spa to more people than ever before.

2. Value in the virtual space
Although we’ve all likely experienced moments where we wanted to swear off Zoom calls forever, the summit was a reminder of all the ways we’ve been able to leverage technology for good over the past year. In fact, ISPA’s virtual offerings have been so popular with members that we’re going to continue the virtual Town Hall series with monthly events starting on 17 June.

3. The pandemic challenged us, but there’s a lot of good to take away
In his Power Session, Seth Mattison urged attendees to “reframe the story” of our experiences over the last year and think about how everything we’ve gone through might be recontextualised and used to motivate us and drive us forward.

It’s such a challenging thing to do, but we’ve already seen so many in our industry turn an awful situation into something positive through their creativity and passion for people, and I’ve no doubt we’ll continue to be amazed by the ways in which our colleagues reframe their stories.

4. The ISPA audience remains hungry for quality education
The summit’s nearly 1,000 attendees were highly engaged in the Summit’s Knowledge Builder sessions, and it seems clear our industry is ready to step into a new phase armed with all we’ve learned over the last year.

5. The ISPA community is ready to be truly together again
We’re thrilled with the way the summit went, and feedback has been overwhelmingly positive. That said, I’m sure I felt the energy rise and mood lift every time a reference was made to the upcoming 2022 ISPA Conference & Expo in Las Vegas and the opportunity to once again see each other in person. We are, of course, ready for that day to come as well, and we’re eager to pour everything we’ve learned over the last 15 months into a can’t-miss event next May!

To register for access to on-demand content from the summit, head to ISPA's official website.
If you would like to get each issue of Spa Business and Spa Business insider magazines sent direct to you for FREE, plus the weekly Spa Business and Spa Business insider ezines, sign up now!
PRODUCT NEWS
Protecting both planet and people: Davines Group releases new sustainability report
Davines Group has unveiled its annual Sustainability Report for 2020-2021, presenting the group’s activities through the results obtained in 2020 and the goals set for 2021, describing its commitment to sustainability in relation to three different areas: Planet, People and Community.
Help your clients breathe easily with Himalayan Source’s halotherapy Salt Pod
Staying healthy – particularly with an emphasis on supporting the respiratory system – is essential for today’s spa and wellness clients.
Zenoti completes acquisition of SuperSalon
Spa and salon software provider Zenoti has announced it's completed the acquisition of SuperSalon software.
Yon-Ka launches Elixir Vital underpinned by 55 years of expertise in skincare
French spa and skincare brand Yon-Ka has reformulated its iconic skincare solution and launched Elixir Vital designed to replicate the skin’s hydrolipidic film – the essential interface between the body and the outside world.
Research: Gharieni MLX I³Dome scientifically proven to aid recovery and wellbeing
The Gharieni Group has revealed the results from the first part of its ongoing research series into the physiological effects of its concept beds.
Red Light Rising’s premium red light therapy enhances health-focused businesses
Looking for ways to increase your revenue and offer your clients a premium service? Red light therapy might be exactly what you’re looking for.
Phytomer refreshes Douceur Marine Cream with prebiotic formula to rebalance skin microbiome
French marine skincare and spa brand Phytomer has reformulated its signature Douceur Marine Cream with a new probiotic formula.
Living Earth Crafts: the first choice for world-class spas around the globe
Living Earth Crafts (LEC) is the world’s most recognised manufacturer of premium spa and wellness equipment.
Biologique Recherche: 45 years of passion
Biologique Recherche was founded by a family of passionate skincare experts. Today, it's managed by Rupert Schmid and Pierre-Louis Delapalme, while Philippe Allouche, son of founders Yvan and Josette Allouche, leads the Research & Development team.
Introducing Esthetica’s multi-function, fully adjustable spa treatment table
Some clients look for quality. Others look for perfect design or brand. Almost all of them want a treatment table that is reasonably priced.
Salon Excellence Awards: New awards programme launched for salon professionals
The organisers behind the Salon Life Beauty Convention have announced they intend to launch a new awards programme for salon professionals in the UK.
Home-care meets self-care as Aromatherapy Associates partners with The Laundress
Aromatherapy Associates has collaborated with premium fabric and home-care brand The Laundress to launch a selection of new laundry and cleaning products infused with its 100 per cent pure essential oil blends.
+ More products   
 
COMPANY PROFILES
Oakworks Inc

Oakworks is a US-based FSC-certified manufacturer of spa, massage, and medical equipment. [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

PENDEX | Simply Ingenious
It trains humans better than humans train humans. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

21-24 Sep 2021

Interbad

Messe Stuttgart, Germany
27-28 Sep 2021

Sothys International Summit 2021

Online,
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2021

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS