Fairmont Century Plaza has had a US$2.5bn revamp / Photo: Fairmont Hotels and Resorts/CPZ
With the reimagination of its new-age glamour, the Fairmont Century Plaza hotel in Los Angeles has been preserved as the centrepiece of a US$2.5bn (€2.4bn, £2bn) redevelopment that includes residential, retail and hospitality. At its heart is a 14,000sq ft, nine-room spa – designed by architects Yabu Pushelberg.
During a stay 10 years ago, it felt dated and dark, but the transformation of this property is impressive – the entrance alone, with its 23ft (seven metre) sculpture ‘Laura’, created by Spanish artist Juame Plensa – is the perfect calming welcome.
Venturing through a light, open-air lobby with floor to ceiling windows – a living green wall, a floating fireplace and a water feature further set the mood.
I was a little disappointed to find the spa was on the level below – I thought spas had finally emerged from being relegated to the basement? But fortunately, my dismay didn’t last long.
As I entered the spa, I was greeted by a sensory welcome of zen-inspired hues of greys and blacks, anchored in grounding materials such as stone, wood and glass to create a warm, inviting ambience.
The arrival experience was seamless. I checked in for my treatment on a tablet and asked how they were storing my confidential information. They advised it would populate my Book4Time profile and be kept for a year.
Spa sanctuary I was given a tour of the salon and biohacking room, where you can experience a number of options to stimulate healing. Spa GM, Magdaleena Nikolov, considers this the centrepiece of the wellness programme. It’s powered by partnerships with Dr Oz, NuCalm, Three Sages, Oakworks, Sandoval Aromatics, Hyperice and Eight Sleep.
The locker area gave a ‘house of mirrors’ impression I think was meant to make it feel more spacious. Vanities and showers were well appointed, although the latter was so dark, you could hardly read the labels on the mini toiletries. Like many new spas, signage was minimal, so I wandered around a few times before figuring out where I needed to go.
Next stop was a co-ed waiting area with comfortable seats, beautiful artwork and a thoughtfully-curated selection of chlorophyll water, teas and single-serving dome dishes of dried fruit with nuts.
My therapist, Freddie, collected me promptly before I could get too relaxed. The treatment room was a generous size with private washroom and toilet and the Lemi bed was dressed with Nolapelli sheets, designed to care for your skin and hair while you lie on them.
Face down I felt the perfect amount of heat from the bed and as I was getting comfortable with the face cradle, Freddie produced a vial of orange blossom/ylang ylang essential oil to begin my 90-minute Sunset Signature treatment.
The promise of this ritual is to restore and renew with a full body massage utilising a desert succulent body mask formulated by LIlFOX that’s meant to create an energy shift.
Throughout the massage, my senses were treated to orchestrated inhalations of various aromas corresponding with the chakras, including Moroccan cedar and vetiver for the base, neroli, clove and black pepper for the heart and pink grapefruit and bitter orange for the head.
I found the last a little ‘sweet’ and almost distracting, although the crystal eye mask helped keep me in the zone. Otherwise, the binaural beats of the music curated by Three Sages, the synergistic blend of aromas and touch, the comfort of the sheets and the bed left me relaxed.
Hot-cold therapy Freddie escorted me back to the lounge, after the treatment, where he sat me at his favourite spot with a tray of warm horchata and dark chocolate. I certainly didn’t expect this, and although it was such a simple personal gesture, it added the missing element in the entire sensorial journey that was masterfully curated to address not only sight, sound, smell, touch and taste, but also connection.
Thoroughly impressed so far, the next stage in the journey was to indulge in the essence of spa – salus per aquam – in the private hammam-inspired hydrotherapy area reserved for females. Craving warmth, the Klafs Sanarium was first on my list – especially as Fairmont was the first operator to bring this multi-purpose sauna to North America at a previous project.
This sauna has five settings and on the day, it was operating as a Finnish Sauna which controls humidity levels to 10 per cent. When used as a steam bath, humidity levels sit at 69 per cent, so it would have been the perfect post-treatment enhancement to my treatment, opening my pores and allowing the nourishing oil to sink in, rather than drying my skin.
In keeping with the tradition of hot-cold contrast therapy, I headed next to the experiential rain shower which was programmed to offer either a warm tropical rain rinse or cool Arctic mist. I chose the latter, but the canopy from which the mist emanated was positioned about 10ft (three metres) high – two feet higher than normal, so it took a while to cool off and feel totally drenched.
Next was the aromatherapy steamroom, which is very well designed, with privacy, lighting and seating comfort accounted for. Steam was ample, and lighting was dim enough to see someone but not view them totally. Space was generous enough to allow for sitting and lying.
Floor and ceiling pitch was just right, so nothing was dripping on your head or pooling on the floor. I was enjoying it so much I didn’t realise the lovely product on my skin was dripping off, so decided to dry myself naturally in the Himalayan salt room.
Much as I wanted to linger, I wanted to avoid rush hour traffic more, so headed home feeling so relaxed I could hardly be productive the rest of the day.
Modern sanctuary The Spa at the Fairmont Century Plaza has definitely lived up to its promise of being a sanctuary amid the bustle of Los Angeles.
By preserving the healing traditions of spa and delivering it in a more relevant modern-day setting, Nikolov has laid the foundation for a comprehensive programme that will set the trend and permeate the DNA of hospitality wellness.
photo: Rianna Riego
"I was given a tour of the
biohacking room which spa
GM, Magdaleena Nikolov,
considers the centrepiece of
the wellness programme," – Rianna Riego
Read more from this issue of Spa Business magazine
View contents of Spa Business 2022 issue 2
Editor's letter: The wellness metaverse
We’re being handed a powerful new tool that will become a channel for creativity and innovation – pioneering wellness operators are already getting to grips with its exciting potential
Spa People: Michael Stusser
The wellness pioneer explains how he created an authentic Japanese bathing experience in the heart of the California hills
Spa People: Scot Toon
The Asia MD of The Pavilions Hotels & Resorts unveils the company's latest island development plans
Project preview: Off-grid
Svart Six Senses is set to open in Norway in 2024, and redefine the meaning of sustainable wellness tourism and regenerative travel
Sponsored: Myrtha Wellness: watertight expertise
Myrtha has transformed the world of aquatics over the last 60 years. Now it’s bringing its ingenuity-driven expertise to the international wellness industry
Interview: Rainer Usselmann
Tech business Happy Finish is bringing metaverse-based experiences to the wellness sector, working with Wund
Everyone's talking about: Menopause
From taboo to hot topic – how can spas offer treatments and a safe space for women to explore this often challenging phase of life?
Research: Bounceback
PwC says the US spa market was worth US$1bn in 2021 and growing well, according to data from ISPA's latest industry-wide study
First person: An icon reborn
Fairmont unveils the stunning renovation of its iconic Century Plaza hotel in LA, and Rianna Riego checks out the new spa
Q&A: Magdaleena Nikolov
The GM of spa, wellness and retail at Fairmont
Century Plaza talks to Jane Kitchen
Q&A: Mia Kyricos
The wellness leader talks about the creation of her new trademarked framework for the development and delivery of wellness interventions
Sponsored: Art of Cryo: raising the bar
Art of Cryo is complementing its high
performance cryotherapy range with advanced
new technology to enhance treatment benefits
Mystery Shopper: The Londoner
Our reviewer travels undercover to check out the spa offering at The Londoner – one of the most high profile openings in the capital in recent times
Le Atelier by C.O.D.E. doesn't offer a standard bespoke service, it provides a highly
customised approach to designing massage beds and loungers in high-end wellness
environments. [more...]
+ More featured suppliers
COMPANY PROFILES
Elemental Herbology
Founded in 2008 by a Traditional Chinese Medicine Practitioner, Elemental Herbology is a spa, retail [more...]
G.M. Collin
G.M. Collin develops superior skin care products, from preventive care to combating the first signs [more...]
Fairmont Century Plaza has had a US$2.5bn revamp / Photo: Fairmont Hotels and Resorts/CPZ
With the reimagination of its new-age glamour, the Fairmont Century Plaza hotel in Los Angeles has been preserved as the centrepiece of a US$2.5bn (€2.4bn, £2bn) redevelopment that includes residential, retail and hospitality. At its heart is a 14,000sq ft, nine-room spa – designed by architects Yabu Pushelberg.
During a stay 10 years ago, it felt dated and dark, but the transformation of this property is impressive – the entrance alone, with its 23ft (seven metre) sculpture ‘Laura’, created by Spanish artist Juame Plensa – is the perfect calming welcome.
Venturing through a light, open-air lobby with floor to ceiling windows – a living green wall, a floating fireplace and a water feature further set the mood.
I was a little disappointed to find the spa was on the level below – I thought spas had finally emerged from being relegated to the basement? But fortunately, my dismay didn’t last long.
As I entered the spa, I was greeted by a sensory welcome of zen-inspired hues of greys and blacks, anchored in grounding materials such as stone, wood and glass to create a warm, inviting ambience.
The arrival experience was seamless. I checked in for my treatment on a tablet and asked how they were storing my confidential information. They advised it would populate my Book4Time profile and be kept for a year.
Spa sanctuary I was given a tour of the salon and biohacking room, where you can experience a number of options to stimulate healing. Spa GM, Magdaleena Nikolov, considers this the centrepiece of the wellness programme. It’s powered by partnerships with Dr Oz, NuCalm, Three Sages, Oakworks, Sandoval Aromatics, Hyperice and Eight Sleep.
The locker area gave a ‘house of mirrors’ impression I think was meant to make it feel more spacious. Vanities and showers were well appointed, although the latter was so dark, you could hardly read the labels on the mini toiletries. Like many new spas, signage was minimal, so I wandered around a few times before figuring out where I needed to go.
Next stop was a co-ed waiting area with comfortable seats, beautiful artwork and a thoughtfully-curated selection of chlorophyll water, teas and single-serving dome dishes of dried fruit with nuts.
My therapist, Freddie, collected me promptly before I could get too relaxed. The treatment room was a generous size with private washroom and toilet and the Lemi bed was dressed with Nolapelli sheets, designed to care for your skin and hair while you lie on them.
Face down I felt the perfect amount of heat from the bed and as I was getting comfortable with the face cradle, Freddie produced a vial of orange blossom/ylang ylang essential oil to begin my 90-minute Sunset Signature treatment.
The promise of this ritual is to restore and renew with a full body massage utilising a desert succulent body mask formulated by LIlFOX that’s meant to create an energy shift.
Throughout the massage, my senses were treated to orchestrated inhalations of various aromas corresponding with the chakras, including Moroccan cedar and vetiver for the base, neroli, clove and black pepper for the heart and pink grapefruit and bitter orange for the head.
I found the last a little ‘sweet’ and almost distracting, although the crystal eye mask helped keep me in the zone. Otherwise, the binaural beats of the music curated by Three Sages, the synergistic blend of aromas and touch, the comfort of the sheets and the bed left me relaxed.
Hot-cold therapy Freddie escorted me back to the lounge, after the treatment, where he sat me at his favourite spot with a tray of warm horchata and dark chocolate. I certainly didn’t expect this, and although it was such a simple personal gesture, it added the missing element in the entire sensorial journey that was masterfully curated to address not only sight, sound, smell, touch and taste, but also connection.
Thoroughly impressed so far, the next stage in the journey was to indulge in the essence of spa – salus per aquam – in the private hammam-inspired hydrotherapy area reserved for females. Craving warmth, the Klafs Sanarium was first on my list – especially as Fairmont was the first operator to bring this multi-purpose sauna to North America at a previous project.
This sauna has five settings and on the day, it was operating as a Finnish Sauna which controls humidity levels to 10 per cent. When used as a steam bath, humidity levels sit at 69 per cent, so it would have been the perfect post-treatment enhancement to my treatment, opening my pores and allowing the nourishing oil to sink in, rather than drying my skin.
In keeping with the tradition of hot-cold contrast therapy, I headed next to the experiential rain shower which was programmed to offer either a warm tropical rain rinse or cool Arctic mist. I chose the latter, but the canopy from which the mist emanated was positioned about 10ft (three metres) high – two feet higher than normal, so it took a while to cool off and feel totally drenched.
Next was the aromatherapy steamroom, which is very well designed, with privacy, lighting and seating comfort accounted for. Steam was ample, and lighting was dim enough to see someone but not view them totally. Space was generous enough to allow for sitting and lying.
Floor and ceiling pitch was just right, so nothing was dripping on your head or pooling on the floor. I was enjoying it so much I didn’t realise the lovely product on my skin was dripping off, so decided to dry myself naturally in the Himalayan salt room.
Much as I wanted to linger, I wanted to avoid rush hour traffic more, so headed home feeling so relaxed I could hardly be productive the rest of the day.
Modern sanctuary The Spa at the Fairmont Century Plaza has definitely lived up to its promise of being a sanctuary amid the bustle of Los Angeles.
By preserving the healing traditions of spa and delivering it in a more relevant modern-day setting, Nikolov has laid the foundation for a comprehensive programme that will set the trend and permeate the DNA of hospitality wellness.
photo: Rianna Riego
"I was given a tour of the
biohacking room which spa
GM, Magdaleena Nikolov,
considers the centrepiece of
the wellness programme," – Rianna Riego
Read more from this issue of Spa Business magazine
View contents of Spa Business 2022 issue 2
Editor's letter: The wellness metaverse
We’re being handed a powerful new tool that will become a channel for creativity and innovation – pioneering wellness operators are already getting to grips with its exciting potential
Spa People: Michael Stusser
The wellness pioneer explains how he created an authentic Japanese bathing experience in the heart of the California hills
Spa People: Scot Toon
The Asia MD of The Pavilions Hotels & Resorts unveils the company's latest island development plans
Project preview: Off-grid
Svart Six Senses is set to open in Norway in 2024, and redefine the meaning of sustainable wellness tourism and regenerative travel
Sponsored: Myrtha Wellness: watertight expertise
Myrtha has transformed the world of aquatics over the last 60 years. Now it’s bringing its ingenuity-driven expertise to the international wellness industry
Interview: Rainer Usselmann
Tech business Happy Finish is bringing metaverse-based experiences to the wellness sector, working with Wund
Everyone's talking about: Menopause
From taboo to hot topic – how can spas offer treatments and a safe space for women to explore this often challenging phase of life?
Research: Bounceback
PwC says the US spa market was worth US$1bn in 2021 and growing well, according to data from ISPA's latest industry-wide study
First person: An icon reborn
Fairmont unveils the stunning renovation of its iconic Century Plaza hotel in LA, and Rianna Riego checks out the new spa
Q&A: Magdaleena Nikolov
The GM of spa, wellness and retail at Fairmont
Century Plaza talks to Jane Kitchen
Q&A: Mia Kyricos
The wellness leader talks about the creation of her new trademarked framework for the development and delivery of wellness interventions
Sponsored: Art of Cryo: raising the bar
Art of Cryo is complementing its high
performance cryotherapy range with advanced
new technology to enhance treatment benefits
Mystery Shopper: The Londoner
Our reviewer travels undercover to check out the spa offering at The Londoner – one of the most high profile openings in the capital in recent times
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day
(GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in
alignment with the day’s theme #JoyMagenta.
The Global Wellness Summit (GWS) will celebrate its 20th anniversary at the 2026 event in
Phuket, Thailand, later this year with the theme: The Science, Art and Soul of Wellness.
Auko, an all-inclusive development, is opening in Phong Nha in Vietnam in Q3 2026, with a
series of 30 tented eco-lodges and wellness hospitality operations by Lumina Wellbeing.
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions
that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once
complete, according to prof David Russell, CEO of Therme UK.
Naples Beach Club, a Four Seasons Resort, has opened a 2,800sq m spa called The Sanctuary,
with the design and concept inspired by the Native American people that populated Florida’s
Southwest coast – the Calusa.
Swire Hotels’ luxury hospitality brand Upper House has revealed it will roll out its two-day
House of Healing retreats at its three hotels in Hong Kong, Chengdu and Shanghai.
LVMH-owned beauty house Guerlain will launch up to five spas with partners a year as part of
its plan to expand globally, according to the brand’s international spa and wellness director,
Diane Davody.
A new global study by Kevin Kelly and Peter Yesawich, called WELLSurvey 2.0, has revealed
more than half of consumers in the UK, US and Germany would not choose numerous high-
profile wellness resort brands for a future trip.
Luxury hospitality and wellness pioneer Jeremy McCarthy has launched Leisure Alchemy, a
digital platform that will provide professionals with strategic guidance on how to build
transformational leisure experiences that drive profit.
Le Atelier by C.O.D.E. doesn't offer a standard bespoke service, it provides a highly
customised approach to designing massage beds and loungers in high-end wellness
environments. [more...]
+ More featured suppliers
COMPANY PROFILES
Elemental Herbology Founded in 2008 by a Traditional Chinese Medicine Practitioner, Elemental Herbology is a spa, retail [more...]
