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NEWS
Four Merlin rollercoasters temporarily shut down after Alton Towers accident
POSTED 05 Jun 2015 . BY Tom Anstey
Saw – one of Thorpe Park's most popular rides – is among those temporarily closed
Following the incident at Alton Towers, which saw a carriage full of people crash into an empty one on the Smiler, four rollercoasters operated by Merlin Entertainments at parks across the UK have been closed until further notice.

The Smiler incident left four people with “significant lower limb injuries”, one confirmed as a double leg break, after the two carriages on the ride collided earlier this week.

When Alton Towers reopens “within the next few days” the Smiler will remain shut, as will Thorpe Park’s Saw rollercoaster and Chessington World of Adventures’ Dragon’s Fury and Rattlesnake rides. Ride manufacturer Gerstlauer designed both Saw and the Smiler, while Maurer Söhne developed Dragon’s Fury and Rattlesnake.

"Since the accident at Alton Towers Resort on Tuesday afternoon Merlin Entertainments has been engaged in a thorough review and investigation of the events that led up to the incident and of its safety and operating processes. The investigation is ongoing and we are co-operating fully with the Health & Safety Executive," said a statement from Merlin, which owns and operates all three theme parks

"The safety of our visitors is our fundamental priority. We have a strong safety record at Alton Towers and across the Merlin Group. Today we are enhancing our safety standards by issuing an additional set of safety protocols and procedures that will reinforce the safe operation of our multi-car rollercoasters. These are effective immediately.

"Each rollercoaster has its own individual operating process and characteristics. Our central safety management team, together with local park operations, will now work to implement and brief operating staff on these protocols. As a consequence, two rollercoaster rides have been withdrawn from service until the new safety protocols have been applied.

"The Smiler and Saw, a similar ride at Thorpe Park, have been closed since the accident and will stay closed for the foreseeable future. We intend to complete our thorough appraisal of our safety processes at Alton Towers in the near future and plan to re-open the Park to the public in the next few days."

“This has been a terrible experience for everyone involved and one we sincerely regret," added Merlin CEO Nick Varney. "Our thoughts remain with those who were seriously injured and we are doing everything we can to support them through this difficult time. It is an accident that should not have happened, and we are determined that it will never happen again."

RELATED STORIES
  Alton Towers to remain shut until cause of accident is determined, says Varney


Merlin Entertainments’ chief executive, Nick Varney, has said Alton Towers will remain closed until the cause of the Smiler accident that left 16 people injured has been determined.
  Alton Towers closes for internal investigation after Smiler crash seriously injures four


Four people have been seriously injured in a collision between two carriages on Alton Towers’ Smiler rollercoaster.
  Alton Towers forced to close The Smiler after wheels hit riders


Alton Towers' new £18m Smiler rollercoaster was forced to shut down after some of the ride’s wheels fell off and hit four people in the front carriage.
  Alton Towers reveals details of new £18m roller coaster


Alton Towers Resort has worked with researchers at New Scientist to ensure its news £18m roller coaster The Smiler delivers park visitors maximum thrills.
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News   Products   Magazine   Subscribe
NEWS
Four Merlin rollercoasters temporarily shut down after Alton Towers accident
POSTED 05 Jun 2015 . BY Tom Anstey
Saw – one of Thorpe Park's most popular rides – is among those temporarily closed
Following the incident at Alton Towers, which saw a carriage full of people crash into an empty one on the Smiler, four rollercoasters operated by Merlin Entertainments at parks across the UK have been closed until further notice.

The Smiler incident left four people with “significant lower limb injuries”, one confirmed as a double leg break, after the two carriages on the ride collided earlier this week.

When Alton Towers reopens “within the next few days” the Smiler will remain shut, as will Thorpe Park’s Saw rollercoaster and Chessington World of Adventures’ Dragon’s Fury and Rattlesnake rides. Ride manufacturer Gerstlauer designed both Saw and the Smiler, while Maurer Söhne developed Dragon’s Fury and Rattlesnake.

"Since the accident at Alton Towers Resort on Tuesday afternoon Merlin Entertainments has been engaged in a thorough review and investigation of the events that led up to the incident and of its safety and operating processes. The investigation is ongoing and we are co-operating fully with the Health & Safety Executive," said a statement from Merlin, which owns and operates all three theme parks

"The safety of our visitors is our fundamental priority. We have a strong safety record at Alton Towers and across the Merlin Group. Today we are enhancing our safety standards by issuing an additional set of safety protocols and procedures that will reinforce the safe operation of our multi-car rollercoasters. These are effective immediately.

"Each rollercoaster has its own individual operating process and characteristics. Our central safety management team, together with local park operations, will now work to implement and brief operating staff on these protocols. As a consequence, two rollercoaster rides have been withdrawn from service until the new safety protocols have been applied.

"The Smiler and Saw, a similar ride at Thorpe Park, have been closed since the accident and will stay closed for the foreseeable future. We intend to complete our thorough appraisal of our safety processes at Alton Towers in the near future and plan to re-open the Park to the public in the next few days."

“This has been a terrible experience for everyone involved and one we sincerely regret," added Merlin CEO Nick Varney. "Our thoughts remain with those who were seriously injured and we are doing everything we can to support them through this difficult time. It is an accident that should not have happened, and we are determined that it will never happen again."

RELATED STORIES
Alton Towers to remain shut until cause of accident is determined, says Varney


Merlin Entertainments’ chief executive, Nick Varney, has said Alton Towers will remain closed until the cause of the Smiler accident that left 16 people injured has been determined.
Alton Towers closes for internal investigation after Smiler crash seriously injures four


Four people have been seriously injured in a collision between two carriages on Alton Towers’ Smiler rollercoaster.
Alton Towers forced to close The Smiler after wheels hit riders


Alton Towers' new £18m Smiler rollercoaster was forced to shut down after some of the ride’s wheels fell off and hit four people in the front carriage.
Alton Towers reveals details of new £18m roller coaster


Alton Towers Resort has worked with researchers at New Scientist to ensure its news £18m roller coaster The Smiler delivers park visitors maximum thrills.
MORE NEWS
Preidlhof Luxury DolceVita Resort to unveil new spa in February 2027
Preidlhof Luxury DolceVita Resort, a destination resort and spa in Naturno, South Tyrol in Italy, will reveal a new spa in February 2027, which has been designed by wellness expert and consultant Patrizia Bortolin.
ISPA launches on-demand customer experience course by Dan Gingiss
The International Spa Association (ISPA) has launched a course by customer experience expert Dan Gingiss on its iLearn platform.
Virgin Active opens social wellness club in London's Mayfair
Corinthia appoints Peter Roth as president of hotel operations
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+ More directory  
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ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

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