Latest
issue
GET SPA BUSINESS
magazine
Yes! Send me the FREE digital editions of Spa Business and Spa Business insider magazines and the FREE weekly Spa Business and Spa Business insider ezines and breaking news alerts!
Not right now, thanksclose this window I've already subscribed.
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Features   Products   Company profilesProfiles   Press releasesProfiles   Magazine   Handbook   Advertise    Subscribe  
NEWS
Guerlain’s first London spa to launch at Raffles London at the OWO
POSTED 11 Mar 2022 . BY Megan Whitby
The spa menu has been devised exclusively by Guerlain for Raffles London at the OWO

Wellness is taking on new and further-reaching meaning
– Emlyn Brown
Raffles' debut London property Raffles London at The OWO will be home to a brand new destination spa and health club partnered with beauty and wellness brand Guerlain and movement and nutrition specialist Pillar.

Opening Q4 2022, the first Guerlain spa in London will offer a holistic wellbeing experience, focused on restorative wellness and active training.

The Guerlain Spa at Raffles London will be situated at the heart of the landmark Grade II* listed former Old War Office on Whitehall, completed in 1906 by British architect William Young.

The building was formerly the site of the original Palace of Whitehall, home to Henry VIII and other monarchs. It’s also witnessed world-shaping events while influential political leaders – including Winston Churchill – held office.

Designed by interior design studio Goddard Littlefair, the spa and wellness space will span four levels.

Exclusive to Raffles London will be a signature wellness menu created by Guerlain, in addition to Pillar’s bespoke training, nutrition and recovery programme.

The Guerlain Spa will feature nine treatment rooms, a barber and salon, beauty treatment spaces and a Guerlain boutique, as well as a separate VIP area and two couple suites.

Guests will be offered a comprehensive menu of Guerlain treatments in the comfort of the two couple’s suites, as well as private training and nutritional menus by Pillar. They will also feature an open space for yoga as well as light training equipment.

Véronique Courtois, CEO of Guerlain, says: “Our new Guerlain flagship in London is set to be a world-class spa.

“To introduce Guerlain to London will be a very special moment for us, especially in a space with such incredible heritage, countless stories and such a meaningful history.”

Now operating 40 branded spas and institutes worldwide, the Guerlain company was founded in 1828 and ran as a family business up until 1994 when it was acquired by the luxury goods conglomerate Möet Hennessy Louis Vuitton (LVMH).

Open to guests at Raffles London, residents of The OWO Residences by Raffles, as well as spa members and day guests, the spa will join the hotel’s 120 rooms and suites, 85 branded residences and 11 destination restaurants and bars.

Emlyn Brown, Accor’s global VP of wellbeing, says: “Serenity, harmony, relaxation, recovery and pleasure are the touchstones of wellness at Raffles Hotels & Resorts. They will be infused within every inch of the Guerlain Spa experience at Raffles London.

“With societal habits shifting and wellness taking on new and further-reaching meaning in a post-pandemic world, the desire and need for overall wellbeing and its positive effects cannot be understated. True luxury is not about what you do, but how you feel.”

Hospitality veteran Philippe Leboeuf has been selected by Accor to helm the property as managing director, bringing over 30 years’ experience operating luxury hotels to the role. Most recently, he was regional VP of operations for Mandarin Oriental Hotel Group (MOHG) and GM of Mandarin Oriental Paris.

Prior to joining MOHG, he was GM of Claridge’s in London for three years, and held various senior management positions in the luxury hospitality sector including with Rosewood Hotels & Resorts, The Carlyle in New York, Leading Hotels of the World and Hôtel de Crillon in Paris.

Fitness and movement
Movement specialists Pillar will launch a members’ health club and oversee the training and health programming at Raffles London. The active wellness spaces, driven by Pillar, will comprise a gym and yoga studio, juice bar and a swimming pool complete with a vitality pool, saunas and steamrooms.

Founded by elite performance coach Harry Jameson, Pillar will offer a distinct service that places equal emphasis on movement, recovery and nutrition.

Dedicated programmes for members, delivered by expert trainers, will focus on strength and stress relief.

In addition, therapists will offer a range of recovery experiences with a tailored nutritional offering created by Pillar chef Joey O’Hare, available from the ground floor PillarKitchen.
RELATED STORIES
  Emlyn Brown, Kent Richards and Sara Codner outline top priorities for spa and wellness leaders in 2023


Spa and wellness industry thought leaders gathered yesterday (26 January) at the Grow Well webinar – hosted by We Work Well – to share their plans, vision and strategies for 2023.
  Raffles to open mountainside retreat in Neom’s Trojena project


Accor’s high-end brand Raffles Hotels & Resorts is set to land in northwestern Saudia Arabia in 2027 as part of Trojena, a brand new year-round adventure sports destination.
  Raffles' first North American hotel and spa will launch in central Boston


Raffles Hotels and Resorts is set to make its North American debut in the heart of Boston, Massachusetts, in 2022.
  FEATURE: Sponsored: Simply bee-autiful


RKF has created a new line of exquisite bee-embroidered linens for Guerlain’s spas to celebrate its environmental and conservation work
MORE NEWS
Gran Hotel Taoro opens Sandára Wellness Centre
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre.
Franchise expert Carrie Walsh joins Hand and Stone Massage and Facial Spa as CEO
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand.
HCM Invest opens applications for pitching slots
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026.
Synergy – The Retreat Show invites consumer and industry perspectives on retreats for research
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives.
+ More news   

FEATURED SUPPLIERS

Elemis launches its first Red Light Mask, lighting the way to advanced skin health and restoration
Elemis has branched into LED skincare with the launch of its breakthrough Red Light Mask. [more...]

Zerobody Cryo: Starpool's contrast therapy solution
Contrast therapy, based on the alternation of hot and cold rituals, has become one of the most valued practices in the fields of wellness and recovery. [more...]
+ More featured suppliers  
COMPANY PROFILES
Wynne Business Consulting and Education

Wynne Business, founded in 1998, specialises in creating, growing and fine- tuning spas, salons, wel [more...]
Elemis

Since 1989, Elemis has been delivering hands-on spa treatments and award-winning skincare to partn [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
31 Aug - 02 Sep 2026

SpaTec North America

Pier Sixty Six, Fort Lauderdale, United States
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
SPA BUSINESS
SPA OPPORTUNITIES
SPA BUSINESS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Guerlain’s first London spa to launch at Raffles London at the OWO
POSTED 11 Mar 2022 . BY Megan Whitby
The spa menu has been devised exclusively by Guerlain for Raffles London at the OWO
Wellness is taking on new and further-reaching meaning
– Emlyn Brown
Raffles' debut London property Raffles London at The OWO will be home to a brand new destination spa and health club partnered with beauty and wellness brand Guerlain and movement and nutrition specialist Pillar.

Opening Q4 2022, the first Guerlain spa in London will offer a holistic wellbeing experience, focused on restorative wellness and active training.

The Guerlain Spa at Raffles London will be situated at the heart of the landmark Grade II* listed former Old War Office on Whitehall, completed in 1906 by British architect William Young.

The building was formerly the site of the original Palace of Whitehall, home to Henry VIII and other monarchs. It’s also witnessed world-shaping events while influential political leaders – including Winston Churchill – held office.

Designed by interior design studio Goddard Littlefair, the spa and wellness space will span four levels.

Exclusive to Raffles London will be a signature wellness menu created by Guerlain, in addition to Pillar’s bespoke training, nutrition and recovery programme.

The Guerlain Spa will feature nine treatment rooms, a barber and salon, beauty treatment spaces and a Guerlain boutique, as well as a separate VIP area and two couple suites.

Guests will be offered a comprehensive menu of Guerlain treatments in the comfort of the two couple’s suites, as well as private training and nutritional menus by Pillar. They will also feature an open space for yoga as well as light training equipment.

Véronique Courtois, CEO of Guerlain, says: “Our new Guerlain flagship in London is set to be a world-class spa.

“To introduce Guerlain to London will be a very special moment for us, especially in a space with such incredible heritage, countless stories and such a meaningful history.”

Now operating 40 branded spas and institutes worldwide, the Guerlain company was founded in 1828 and ran as a family business up until 1994 when it was acquired by the luxury goods conglomerate Möet Hennessy Louis Vuitton (LVMH).

Open to guests at Raffles London, residents of The OWO Residences by Raffles, as well as spa members and day guests, the spa will join the hotel’s 120 rooms and suites, 85 branded residences and 11 destination restaurants and bars.

Emlyn Brown, Accor’s global VP of wellbeing, says: “Serenity, harmony, relaxation, recovery and pleasure are the touchstones of wellness at Raffles Hotels & Resorts. They will be infused within every inch of the Guerlain Spa experience at Raffles London.

“With societal habits shifting and wellness taking on new and further-reaching meaning in a post-pandemic world, the desire and need for overall wellbeing and its positive effects cannot be understated. True luxury is not about what you do, but how you feel.”

Hospitality veteran Philippe Leboeuf has been selected by Accor to helm the property as managing director, bringing over 30 years’ experience operating luxury hotels to the role. Most recently, he was regional VP of operations for Mandarin Oriental Hotel Group (MOHG) and GM of Mandarin Oriental Paris.

Prior to joining MOHG, he was GM of Claridge’s in London for three years, and held various senior management positions in the luxury hospitality sector including with Rosewood Hotels & Resorts, The Carlyle in New York, Leading Hotels of the World and Hôtel de Crillon in Paris.

Fitness and movement
Movement specialists Pillar will launch a members’ health club and oversee the training and health programming at Raffles London. The active wellness spaces, driven by Pillar, will comprise a gym and yoga studio, juice bar and a swimming pool complete with a vitality pool, saunas and steamrooms.

Founded by elite performance coach Harry Jameson, Pillar will offer a distinct service that places equal emphasis on movement, recovery and nutrition.

Dedicated programmes for members, delivered by expert trainers, will focus on strength and stress relief.

In addition, therapists will offer a range of recovery experiences with a tailored nutritional offering created by Pillar chef Joey O’Hare, available from the ground floor PillarKitchen.
RELATED STORIES
Emlyn Brown, Kent Richards and Sara Codner outline top priorities for spa and wellness leaders in 2023


Spa and wellness industry thought leaders gathered yesterday (26 January) at the Grow Well webinar – hosted by We Work Well – to share their plans, vision and strategies for 2023.
Raffles to open mountainside retreat in Neom’s Trojena project


Accor’s high-end brand Raffles Hotels & Resorts is set to land in northwestern Saudia Arabia in 2027 as part of Trojena, a brand new year-round adventure sports destination.
Raffles' first North American hotel and spa will launch in central Boston


Raffles Hotels and Resorts is set to make its North American debut in the heart of Boston, Massachusetts, in 2022.
FEATURE: Sponsored: Simply bee-autiful


RKF has created a new line of exquisite bee-embroidered linens for Guerlain’s spas to celebrate its environmental and conservation work
MORE NEWS
Gran Hotel Taoro opens Sandára Wellness Centre
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre.
Franchise expert Carrie Walsh joins Hand and Stone Massage and Facial Spa as CEO
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand.
HCM Invest opens applications for pitching slots
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026.
Synergy – The Retreat Show invites consumer and industry perspectives on retreats for research
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives.
Turkey is crowned the best massage nation at world championship
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark.
The Wellness Tourism Association publishes industry framework for ethical and responsible retreats
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences.
+ More news   
 
FEATURED SUPPLIERS

Elemis launches its first Red Light Mask, lighting the way to advanced skin health and restoration
Elemis has branched into LED skincare with the launch of its breakthrough Red Light Mask. [more...]

Zerobody Cryo: Starpool's contrast therapy solution
Contrast therapy, based on the alternation of hot and cold rituals, has become one of the most valued practices in the fields of wellness and recovery. [more...]
+ More featured suppliers  
COMPANY PROFILES
Wynne Business Consulting and Education

Wynne Business, founded in 1998, specialises in creating, growing and fine- tuning spas, salons, wel [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
31 Aug - 02 Sep 2026

SpaTec North America

Pier Sixty Six, Fort Lauderdale, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS