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NEWS
Hilton launches global spa treatment membership programme
POSTED 16 Oct 2015 . BY Jane Kitchen
The Spa Club will offer local residents a discounted spa treatment each month at the Hilton nearest them Credit: Hilton
Hilton has launched a global spa treatment membership, The Spa Club, which offers local residents a discounted spa treatment each month at the Hilton nearest them, as well as additional perks and discounts.

The programme will be available at around 30 Hilton, Waldorf Astoria, Conrad, Curio, Doubletree and Embassy Suites spas globally by the end of this year.

“As wellness becomes less occasional and more habitual for our customers, Hilton wants to be there with an enticing offer,” Ryan Crabbe, senior director of global wellness, Hilton Worldwide, told Spa Opportunities. “...The Spa Club targets the growing number of global customers seeking wellness through generously priced treatments and ongoing engagement with local spas.”

Hilton pointed to a 2014 Edelman American Well-Being Study, which found that 58 per cent of the respondents feel they are unable to achieve an ideal state of well-being due to financial concerns.

For a 12-month commitment, The Spa Club programme will offer consumers one 50- to 60-minute massage each month, as well as access to the hotel’s spa facilities and fitness centre on the day of the treatment, complimentary hotel parking, discounts on retail items, and at least a 5 per cent discount on any additional spa treatments. Properties can also select their own benefits, such as discounts at restaurants or other facilities.

Prices for the 12-month membership reflect at least a 30 per cent discount to the price of a massage or facial, while a six-month commitment is priced at at least a 20 per cent discount. There is no initiation or maintenance fee.

"We have spas that have and will exceed those minimum pricing thresholds," said Crabbe.

For instance, Hilton Short Hills, in New Jersey, has priced its Spa Club membership at $79 a month, which reflects a 40 per cent discount on the usual price of a massage. Crabbe said the programme at Short Hills, though just recently launched, is doing very well, with more than 150 members.

“We will encourage (locations) to be as generous as they can to attract the right volume,” said Crabbe.

Crabbe said The Spa Club programme also helps Hilton solve the spa industry’s age-old challenge of light midweek room and resource utilisation.

“We look forward to welcoming new members to Spa Club locations around the world,” said Crabbe. “We’re proud to be the first in the industry to offer a flexible, affordable programme in response to profound recent cultural interest towards healthier, more balanced living.”

Hilton also recently refreshed its eforea spa brand, allowing locations to have greater flexibility in their spa menus and adding in three new Journey Enhancements – mini treatments based on elements of ancient global healing techniques.

Spa Business first wrote about spa memberships as a trend back in 2009.
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Uniting the world of spa & wellness
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News   Products   Magazine   Subscribe
NEWS
Hilton launches global spa treatment membership programme
POSTED 16 Oct 2015 . BY Jane Kitchen
The Spa Club will offer local residents a discounted spa treatment each month at the Hilton nearest them Credit: Hilton
Hilton has launched a global spa treatment membership, The Spa Club, which offers local residents a discounted spa treatment each month at the Hilton nearest them, as well as additional perks and discounts.

The programme will be available at around 30 Hilton, Waldorf Astoria, Conrad, Curio, Doubletree and Embassy Suites spas globally by the end of this year.

“As wellness becomes less occasional and more habitual for our customers, Hilton wants to be there with an enticing offer,” Ryan Crabbe, senior director of global wellness, Hilton Worldwide, told Spa Opportunities. “...The Spa Club targets the growing number of global customers seeking wellness through generously priced treatments and ongoing engagement with local spas.”

Hilton pointed to a 2014 Edelman American Well-Being Study, which found that 58 per cent of the respondents feel they are unable to achieve an ideal state of well-being due to financial concerns.

For a 12-month commitment, The Spa Club programme will offer consumers one 50- to 60-minute massage each month, as well as access to the hotel’s spa facilities and fitness centre on the day of the treatment, complimentary hotel parking, discounts on retail items, and at least a 5 per cent discount on any additional spa treatments. Properties can also select their own benefits, such as discounts at restaurants or other facilities.

Prices for the 12-month membership reflect at least a 30 per cent discount to the price of a massage or facial, while a six-month commitment is priced at at least a 20 per cent discount. There is no initiation or maintenance fee.

"We have spas that have and will exceed those minimum pricing thresholds," said Crabbe.

For instance, Hilton Short Hills, in New Jersey, has priced its Spa Club membership at $79 a month, which reflects a 40 per cent discount on the usual price of a massage. Crabbe said the programme at Short Hills, though just recently launched, is doing very well, with more than 150 members.

“We will encourage (locations) to be as generous as they can to attract the right volume,” said Crabbe.

Crabbe said The Spa Club programme also helps Hilton solve the spa industry’s age-old challenge of light midweek room and resource utilisation.

“We look forward to welcoming new members to Spa Club locations around the world,” said Crabbe. “We’re proud to be the first in the industry to offer a flexible, affordable programme in response to profound recent cultural interest towards healthier, more balanced living.”

Hilton also recently refreshed its eforea spa brand, allowing locations to have greater flexibility in their spa menus and adding in three new Journey Enhancements – mini treatments based on elements of ancient global healing techniques.

Spa Business first wrote about spa memberships as a trend back in 2009.
MORE NEWS
Gran Hotel Taoro opens Sandára Wellness Centre
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre.
Franchise expert Carrie Walsh joins Hand and Stone Massage and Facial Spa as CEO
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand.
HCM Invest opens applications for pitching slots
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026.
Synergy – The Retreat Show invites consumer and industry perspectives on retreats for research
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives.
Turkey is crowned the best massage nation at world championship
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Embrace the chill: TechnoAlpin's Snowsky revolutionises post-fitness recovery with falling snow
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]

Zerobody Cryo: Starpool's contrast therapy solution
Contrast therapy, based on the alternation of hot and cold rituals, has become one of the most valued practices in the fields of wellness and recovery. [more...]
+ More featured suppliers  
COMPANY PROFILES
Esse

Esse is a professional microbiome skincare brand founded in South Africa in 2002 by organic chemist, [more...]
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+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
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ASEAN Patio Pool Spa Expo 2026

MITEC Kuala Lumpur,Malaysia, Malaysia
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ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS