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ISA survey results demonstrate Irish spas' strength during pandemic
POSTED 11 Jan 2021 . BY Megan Whitby
Massage was reported as the most in-demand treatment from survey respondents Credit: Shutterstock/baranq

This has given us every reassurance we need that we can continue to trade throughout the pandemic, keep people employed, take care of our communities and minimise COVID-19's impacts on people's wellbeing and mental health
– Anita Murray
According to a recent survey conducted by The Irish Spa Association (ISA), the Irish spa industry is highly capable of taking the difficult decisions needed for business continuity and avoiding the spread of COVID-19.

104 Irish businesses participated in the survey during October 2020, including day spas, destination spas, beauty salons, and hotel and resort spas, which employ over 3000 people combined.

According to ISA co-founder, Anita Murray, the survey’s most interesting findings were that 100 per cent of respondents were compliant with appropriate PPE measures and that no surveyed facilities experienced confirmed COVID-19 outbreaks within the salon or spa setting.

“This has given us every reassurance we need that we can continue to trade throughout the pandemic, keep people in employment, take care of our communities and minimise the impacts of COVID-19 on people's wellbeing and mental health,” she said.

Murray continued by saying that findings also included encouraging figures around responsible self-isolation and stated that it was practised without exception if a staff member or family member had any symptoms.

At present, Ireland is in a third self-imposed lockdown with all spas and salons remaining closed.

Business impact
The ISA survey also showed that 77 per cent of all respondents experienced a decline in revenue in 2020.

81 businesses gave more detail on this, with 26 indicating experiencing more than a 40 per cent decrease in business.

In addition, 33 facilities reported a 30 per cent decrease, 15 respondents experienced a 20 per cent drop and the remaining 7 reported a 10 per cent business loss.

With regards to demand, the survey showed that in Q3 and 4, the most popular treatments in Ireland were massages (39 per cent), followed by facials (32 per cent), general grooming (16 per cent), body treatments (9 per cent) and nail services (5 per cent).
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©Cybertrek 2026
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
ISA survey results demonstrate Irish spas' strength during pandemic
POSTED 11 Jan 2021 . BY Megan Whitby
Massage was reported as the most in-demand treatment from survey respondents Credit: Shutterstock/baranq
This has given us every reassurance we need that we can continue to trade throughout the pandemic, keep people employed, take care of our communities and minimise COVID-19's impacts on people's wellbeing and mental health
– Anita Murray
According to a recent survey conducted by The Irish Spa Association (ISA), the Irish spa industry is highly capable of taking the difficult decisions needed for business continuity and avoiding the spread of COVID-19.

104 Irish businesses participated in the survey during October 2020, including day spas, destination spas, beauty salons, and hotel and resort spas, which employ over 3000 people combined.

According to ISA co-founder, Anita Murray, the survey’s most interesting findings were that 100 per cent of respondents were compliant with appropriate PPE measures and that no surveyed facilities experienced confirmed COVID-19 outbreaks within the salon or spa setting.

“This has given us every reassurance we need that we can continue to trade throughout the pandemic, keep people in employment, take care of our communities and minimise the impacts of COVID-19 on people's wellbeing and mental health,” she said.

Murray continued by saying that findings also included encouraging figures around responsible self-isolation and stated that it was practised without exception if a staff member or family member had any symptoms.

At present, Ireland is in a third self-imposed lockdown with all spas and salons remaining closed.

Business impact
The ISA survey also showed that 77 per cent of all respondents experienced a decline in revenue in 2020.

81 businesses gave more detail on this, with 26 indicating experiencing more than a 40 per cent decrease in business.

In addition, 33 facilities reported a 30 per cent decrease, 15 respondents experienced a 20 per cent drop and the remaining 7 reported a 10 per cent business loss.

With regards to demand, the survey showed that in Q3 and 4, the most popular treatments in Ireland were massages (39 per cent), followed by facials (32 per cent), general grooming (16 per cent), body treatments (9 per cent) and nail services (5 per cent).
RELATED STORIES
Irish Spa Association urging Government for commercial rent relief to protect spa businesses


The Irish Spa Association (ISA) is urgently calling upon the Irish Government to provide full commercial rent relief to safeguard spas, salons and beauty businesses.
Irish Spa Association warns of emerging black market in beauty sector due to extended industry closure


An emerging shadow economy of the Irish beauty industry will continue to grow rapidly unless the sector is allowed to reopen soon, the Irish Spa Association (ISA) has warned.
Melissa Jones joins Irish Spa Association as general manager


Industry body the Irish Spa Association (ISA) has named Melissa Jones as its new general manager for 2023/24.
Irish Spa Association delivering webinar series dedicated to industry re-activation


Industry body, the Irish Spa Association (ISA), is developing a re-activation plan guided by industry experts, leaders and government agencies.
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Almost half of spa survey respondents are unaware cancer is a disability and not adapting treatments is discrimination
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Solmar Hotels and Resorts offers Temazcal ceremony for Global Wellness Day
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los Cabos.
Mandarin Oriental announces standalone Mansions-branded residences for Abu Dhabi
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09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
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