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NEWS
Jeremy McCarthy: 2024 marked watershed moment for wellness in hospitality
POSTED 24 Dec 2024 . BY Megan Whitby
McCarthy has worked in the wellness industry for over 30 years. As group director of leisure, spa and wellness for Mandarin Oriental, he oversees facilities at 40 luxury hotels globally Credit: Mandarin Oriental Hotel Group
Hospitality hit a new peak in wellness innovation says Jeremy McCarthy, group director of leisure, spa and wellness at Mandarin Oriental
Wellness is now essential in high-end hotels, not just an add-on
Major expansions, new wellness hotels and longevity retreats emerged throughout 2024 – generating a strong sense of momentum for 2025
McCarthy believes 2024 has set the stage for rapid, limitless wellness innovation going ahead
For three decades, the wellness trend in hospitality has been gradually gaining momentum. Yet, according to Jeremy McCarthy – group director of leisure, spa and wellness at Mandarin Oriental – the industry shattered an “atmospheric ceiling” in 2024, reaching new heights of innovation and integration.

In his latest column for Spa Business, McCarthy reflects on a transformative year that has embedded wellness at the heart of hospitality. He describes 2024 as a pivotal moment that has set the stage for even greater advancements in 2025.

“While wellness has been a simmering macro trend for over a decade, I’ve never witnessed such a tangible leap forward in a single year,” McCarthy explains. “It’s as if the hospitality industry is reinventing itself in a virtual explosion of new wellness concepts and innovations.”

A three-decade evolution
Reflecting on his career, McCarthy acknowledges how far the industry has come.

“In the early years, I often found myself convincing owners, developers and hoteliers that spas were worth the investment,” he recalls. “The return on investment was difficult to quantify and spas were seen as costly to build and operate.

“But over time, something remarkable happened. Through a Darwinian process of evolution, hotels with spas consistently outperformed those without.

“Owners begrudgingly began to see their value, and today, spas are essential in any high-end hotel, commanding prominent positions onsite.”

Now, wellness is not just an add-on but a defining pillar of luxury hospitality. “It’s almost impossible to find a luxury hospitality brand that doesn’t prioritise wellness as a core component of its identity,” McCarthy notes.

Meteor shower of wellness
For McCarthy, 2024 marked a watershed moment – a “meteor shower of wellness cascading down on luxury travellers.”

He highlights a surge of groundbreaking initiatives:
• Clinique La Prairie expanded to Dubai and China and unveiled plans for 50 global locations.
• Kerzner International launched SIRO, a fitness and recovery-focused hotel brand, with aspirations for 100 properties.
• Canyon Ranch unveiled Longevity8, a four-day retreat costing US$20,000, designed to provide a personalised roadmap to extended life.
• SBE introduced The Estate, a luxury hotel concept centred on longevity.
• Mandarin Oriental announced it's working behind the scenes on its Wellness 2.0 initiative, a guest-centric approach that integrates physical, emotional, spiritual, and medical wellness.

“This year feels like we’ve broken through into a new space where the rules of gravity no longer apply,” McCarthy says. “How fast will we accelerate? How far will we go? Nobody knows. But in 2024, the year of wellness, the possibilities have expanded exponentially.”
RELATED STORIES
  FEATURE: Event report: Global Wellness Summit 2024


Jane Kitchen shares her top takeaways from this 18th GWS in St Andrews, Scotland
  Celebrating silence: Jeremy McCarthy reflects on a decade of Mandarin Oriental’s Silent Night initiative


Mandarin Oriental will once again host its globally celebrated Silent Night event on 8 December, offering guests a rare chance to disconnect from the holiday chaos and embrace true stillness.
  FEATURE: Jeremy McCarthy: Longevity vs wellness in hospitality


Is ‘longevity’ a meaningful or viable option for hotels?
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NEWS
Jeremy McCarthy: 2024 marked watershed moment for wellness in hospitality
POSTED 24 Dec 2024 . BY Megan Whitby
McCarthy has worked in the wellness industry for over 30 years. As group director of leisure, spa and wellness for Mandarin Oriental, he oversees facilities at 40 luxury hotels globally Credit: Mandarin Oriental Hotel Group
Hospitality hit a new peak in wellness innovation says Jeremy McCarthy, group director of leisure, spa and wellness at Mandarin Oriental
Wellness is now essential in high-end hotels, not just an add-on
Major expansions, new wellness hotels and longevity retreats emerged throughout 2024 – generating a strong sense of momentum for 2025
McCarthy believes 2024 has set the stage for rapid, limitless wellness innovation going ahead
For three decades, the wellness trend in hospitality has been gradually gaining momentum. Yet, according to Jeremy McCarthy – group director of leisure, spa and wellness at Mandarin Oriental – the industry shattered an “atmospheric ceiling” in 2024, reaching new heights of innovation and integration.

In his latest column for Spa Business, McCarthy reflects on a transformative year that has embedded wellness at the heart of hospitality. He describes 2024 as a pivotal moment that has set the stage for even greater advancements in 2025.

“While wellness has been a simmering macro trend for over a decade, I’ve never witnessed such a tangible leap forward in a single year,” McCarthy explains. “It’s as if the hospitality industry is reinventing itself in a virtual explosion of new wellness concepts and innovations.”

A three-decade evolution
Reflecting on his career, McCarthy acknowledges how far the industry has come.

“In the early years, I often found myself convincing owners, developers and hoteliers that spas were worth the investment,” he recalls. “The return on investment was difficult to quantify and spas were seen as costly to build and operate.

“But over time, something remarkable happened. Through a Darwinian process of evolution, hotels with spas consistently outperformed those without.

“Owners begrudgingly began to see their value, and today, spas are essential in any high-end hotel, commanding prominent positions onsite.”

Now, wellness is not just an add-on but a defining pillar of luxury hospitality. “It’s almost impossible to find a luxury hospitality brand that doesn’t prioritise wellness as a core component of its identity,” McCarthy notes.

Meteor shower of wellness
For McCarthy, 2024 marked a watershed moment – a “meteor shower of wellness cascading down on luxury travellers.”

He highlights a surge of groundbreaking initiatives:
• Clinique La Prairie expanded to Dubai and China and unveiled plans for 50 global locations.
• Kerzner International launched SIRO, a fitness and recovery-focused hotel brand, with aspirations for 100 properties.
• Canyon Ranch unveiled Longevity8, a four-day retreat costing US$20,000, designed to provide a personalised roadmap to extended life.
• SBE introduced The Estate, a luxury hotel concept centred on longevity.
• Mandarin Oriental announced it's working behind the scenes on its Wellness 2.0 initiative, a guest-centric approach that integrates physical, emotional, spiritual, and medical wellness.

“This year feels like we’ve broken through into a new space where the rules of gravity no longer apply,” McCarthy says. “How fast will we accelerate? How far will we go? Nobody knows. But in 2024, the year of wellness, the possibilities have expanded exponentially.”
RELATED STORIES
FEATURE: Event report: Global Wellness Summit 2024


Jane Kitchen shares her top takeaways from this 18th GWS in St Andrews, Scotland
Celebrating silence: Jeremy McCarthy reflects on a decade of Mandarin Oriental’s Silent Night initiative


Mandarin Oriental will once again host its globally celebrated Silent Night event on 8 December, offering guests a rare chance to disconnect from the holiday chaos and embrace true stillness.
FEATURE: Jeremy McCarthy: Longevity vs wellness in hospitality


Is ‘longevity’ a meaningful or viable option for hotels?
MORE NEWS
Preidlhof Luxury DolceVita Resort to unveil new spa in February 2027
Preidlhof Luxury DolceVita Resort, a destination resort and spa in Naturno, South Tyrol in Italy, will reveal a new spa in February 2027, which has been designed by wellness expert and consultant Patrizia Bortolin.
ISPA launches on-demand customer experience course by Dan Gingiss
The International Spa Association (ISPA) has launched a course by customer experience expert Dan Gingiss on its iLearn platform.
Virgin Active opens social wellness club in London's Mayfair
Corinthia appoints Peter Roth as president of hotel operations
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Glow beyond protection: meet Comfort Zone Hydramemory Hybrid Glow SPF 30
Sun protection is no longer just about shielding the skin – it's about enhancing it. [more...]

MSpa Oslo series: a timeless bestseller
The MSpa Oslo series is a perennial bestseller in global markets. With innovative engineering and premium performance, this completely portable spa line-up is expertly designed to meet the needs of customers worldwide. [more...]
+ More featured suppliers  
COMPANY PROFILES
Spa Supply Solutions

Founded in 2014 by spa management expert Julie Bevilacqua, Spa Supply Solutions is a leader in spa p [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

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+ More directory  
DIARY

 

03-05 Jul 2026

World Championship in Massage

Copenhagen, Copenhagen, Denmark
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

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