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NEWS
Welsh coastal hotel The Quay unveils new-look spa after £1m makeover
POSTED 04 Jun 2024 . BY Megan Whitby
The spa is illuminated with gentle, blue-toned lighting to reflect the spa's waterside location Credit: The Quay Hotel & Spa
The Quay Hotel & Spa in North Wales has invested £1 million (€1.2 million, US$1.3 million) adding new thermal facilities to its coastal-inspired spa
Updated features include a thermal suite with a halotherapy aromatherapy room, an infrared sauna, a Finnish sauna and an aromatherapy steam room
The spa is partnered with Welsh-based skincare and spa brand Oskia and cloud-based software provider Trybe
The Quay appointed Dale Sauna and Pro Build to help realise the new facilities
North Wales’ four-star The Quay Hotel & Spa in the Deganwy Marina in Conwy has invested £1 million (€1.2 million, US$1.3 million) refreshing its 580sq m destination spa with new wellness facilities.

Inspired by its waterside location, the spa is designed to offer a recovery-focused sanctuary for those who have explored local areas of outstanding natural beauty, including the nearby national park of Snowdonia.

With the help of Dale Sauna and Pro Build, the spa has been updated with a thermal suite comprising a halotherapy aromatherapy room, an infrared sauna, a traditional Finnish sauna and an aromatherapy steamroom.

The new thermal area is anchored by a large swimming pool and adjoining vitality pool, in addition to a large experience shower and foot bath area. This space is complemented by day beds, heated loungers and gentle, blue-toned lighting to reference the spa's coastal setting.

There are also eight new treatment rooms, where guests can enjoy face and body treatments supplied by spa and skincare brand Oskia which manufactures its products in the rolling hills of Wales.

Guests are encouraged to unwind pre- and post-treatment in the spa’s relaxation room – located next door to the brand new spa café – which offers a tranquil environment with rose-hued twinkling lights and cosy seating.

Thanks to the new spa, the hotel has recruited a further two leisure staff members as well as taking on two spa apprentices, a side of the business the team is keen to work on to give young, local people the opportunity to grow their career in hospitality and spa.

The spa is working with cloud-based software provider Trybe as its booking system for treatment and spa use.

Brid Adams,The Quay Hotel & Spa’s GM, says: “With the addition of the new spa, the resort offers a complete experience for our guests – a place to unwind, relax, take a break from the world and enjoy a luxury spa experience. And what better way to complete the day than watching a glistening sunset with a spectacular view of Conwy Castle.”
Credit: The Quay Hotel & Spa
Credit: The Quay Hotel & Spa
Credit: The Quay Hotel & Spa
Credit: The Quay Hotel & Spa
Credit: The Quay Hotel & Spa
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Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand.
HCM Invest opens applications for pitching slots
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026.
Synergy – The Retreat Show invites consumer and industry perspectives on retreats for research
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives.
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Uniting the world of spa & wellness
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Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Welsh coastal hotel The Quay unveils new-look spa after £1m makeover
POSTED 04 Jun 2024 . BY Megan Whitby
The spa is illuminated with gentle, blue-toned lighting to reflect the spa's waterside location Credit: The Quay Hotel & Spa
The Quay Hotel & Spa in North Wales has invested £1 million (€1.2 million, US$1.3 million) adding new thermal facilities to its coastal-inspired spa
Updated features include a thermal suite with a halotherapy aromatherapy room, an infrared sauna, a Finnish sauna and an aromatherapy steam room
The spa is partnered with Welsh-based skincare and spa brand Oskia and cloud-based software provider Trybe
The Quay appointed Dale Sauna and Pro Build to help realise the new facilities
North Wales’ four-star The Quay Hotel & Spa in the Deganwy Marina in Conwy has invested £1 million (€1.2 million, US$1.3 million) refreshing its 580sq m destination spa with new wellness facilities.

Inspired by its waterside location, the spa is designed to offer a recovery-focused sanctuary for those who have explored local areas of outstanding natural beauty, including the nearby national park of Snowdonia.

With the help of Dale Sauna and Pro Build, the spa has been updated with a thermal suite comprising a halotherapy aromatherapy room, an infrared sauna, a traditional Finnish sauna and an aromatherapy steamroom.

The new thermal area is anchored by a large swimming pool and adjoining vitality pool, in addition to a large experience shower and foot bath area. This space is complemented by day beds, heated loungers and gentle, blue-toned lighting to reference the spa's coastal setting.

There are also eight new treatment rooms, where guests can enjoy face and body treatments supplied by spa and skincare brand Oskia which manufactures its products in the rolling hills of Wales.

Guests are encouraged to unwind pre- and post-treatment in the spa’s relaxation room – located next door to the brand new spa café – which offers a tranquil environment with rose-hued twinkling lights and cosy seating.

Thanks to the new spa, the hotel has recruited a further two leisure staff members as well as taking on two spa apprentices, a side of the business the team is keen to work on to give young, local people the opportunity to grow their career in hospitality and spa.

The spa is working with cloud-based software provider Trybe as its booking system for treatment and spa use.

Brid Adams,The Quay Hotel & Spa’s GM, says: “With the addition of the new spa, the resort offers a complete experience for our guests – a place to unwind, relax, take a break from the world and enjoy a luxury spa experience. And what better way to complete the day than watching a glistening sunset with a spectacular view of Conwy Castle.”
Credit: The Quay Hotel & Spa
Credit: The Quay Hotel & Spa
Credit: The Quay Hotel & Spa
Credit: The Quay Hotel & Spa
Credit: The Quay Hotel & Spa
MORE NEWS
Gran Hotel Taoro opens Sandára Wellness Centre
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre.
Franchise expert Carrie Walsh joins Hand and Stone Massage and Facial Spa as CEO
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand.
HCM Invest opens applications for pitching slots
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026.
Synergy – The Retreat Show invites consumer and industry perspectives on retreats for research
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives.
Turkey is crowned the best massage nation at world championship
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark.
The Wellness Tourism Association publishes industry framework for ethical and responsible retreats
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences.
+ More news   
 
FEATURED SUPPLIERS

MSpa Oslo series: a timeless bestseller
The MSpa Oslo series is a perennial bestseller in global markets. With innovative engineering and premium performance, this completely portable spa line-up is expertly designed to meet the needs of customers worldwide. [more...]

Embrace the chill: TechnoAlpin's Snowsky revolutionises post-fitness recovery with falling snow
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]
+ More featured suppliers  
COMPANY PROFILES
Spa Supply Solutions

Founded in 2014 by spa management expert Julie Bevilacqua, Spa Supply Solutions is a leader in spa p [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
10-12 Sep 2026

ASEAN Patio Pool Spa Expo 2026

MITEC Kuala Lumpur,Malaysia, Malaysia
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

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