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PRODUCT NEWS
Five-Star rating for WTS International-managed spa
17 Mar 2015 . BY Jason Holland
Eau Spa joins the list of 48 spas globally to receive a Forbes Five-Star rating /
Eau Spa joins the list of 48 spas globally to receive a Forbes Five-Star rating
Global spa consultancy and management firm WTS International has helped a spa in Florida achieve a Five-Star rating from Forbes Travel Guide.

WTS-managed Eau Spa at Eau Palm Beach Resort & Spa in Manalapan, Florida, US, was awarded the accolade, which is only bestowed on spas that meet the most stringent hospitality standards in offering experiences with the highest quality design and facilities, service and advanced treatments.

To secure the rating, the spa’s director, Catherine Warren, was trained using a programme designed by WTS and specifically developed around Forbes’ guidelines.

WTS executives were initially trained by Forbes and delivered the programme to the team at Eau Spa. Gary Henkin, president of WTS, said: “We took the decision to develop our training programme with Forbes to give us the expertise to offer instruction at the highest level. It also ensures we provide our clients with world-class customer service.”

WTS took over the management of Eau Spa in 2010 and worked to improve its customer services scores. The WTS team has been in charge of enhancing procedures at the 19-treatment room, 42,000sq ft (3,902sq m) spa ever since.

Henkin said: “There are only 48 spas in the world with Forbes Five-Star ratings and 27 of these are in the US, so we’re delighted to have been able to work with the team at Eau Spa to enable them to achieve this rating, in recognition of their world class status.”

Eau Spa is the first WTS-managed property to achieve a Five-Star rating.

Warren said the Five-Star designation reflected a “dedication to providing guests with unparalleled luxury spa experiences that underscore the ‘Pause, Play and Perfect’ vision – time stands still, worries are forgotten and well deserved ‘me time’ is all that remains”.

For more information on WTS International, please click here.
Supplier details
WTS International, Inc.

Rockville Maryland USA
Founded in 1973, WTS International is comprised of the world's leading leisure firms. As spa consultants, spa management and fitness and activities consultants and operators, WTS provides: conceptual and strategic planning; needs assessment studies; design consultation and space plan development; pre-opening services, turnkey management or operational consulting, IT and creative services.
www.wtsinternational.com
More details
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PRODUCT NEWS
Five-Star rating for WTS International-managed spa
17 Mar 2015 . BY Jason Holland
Eau Spa joins the list of 48 spas globally to receive a Forbes Five-Star rating
Global spa consultancy and management firm WTS International has helped a spa in Florida achieve a Five-Star rating from Forbes Travel Guide.

WTS-managed Eau Spa at Eau Palm Beach Resort & Spa in Manalapan, Florida, US, was awarded the accolade, which is only bestowed on spas that meet the most stringent hospitality standards in offering experiences with the highest quality design and facilities, service and advanced treatments.

To secure the rating, the spa’s director, Catherine Warren, was trained using a programme designed by WTS and specifically developed around Forbes’ guidelines.

WTS executives were initially trained by Forbes and delivered the programme to the team at Eau Spa. Gary Henkin, president of WTS, said: “We took the decision to develop our training programme with Forbes to give us the expertise to offer instruction at the highest level. It also ensures we provide our clients with world-class customer service.”

WTS took over the management of Eau Spa in 2010 and worked to improve its customer services scores. The WTS team has been in charge of enhancing procedures at the 19-treatment room, 42,000sq ft (3,902sq m) spa ever since.

Henkin said: “There are only 48 spas in the world with Forbes Five-Star ratings and 27 of these are in the US, so we’re delighted to have been able to work with the team at Eau Spa to enable them to achieve this rating, in recognition of their world class status.”

Eau Spa is the first WTS-managed property to achieve a Five-Star rating.

Warren said the Five-Star designation reflected a “dedication to providing guests with unparalleled luxury spa experiences that underscore the ‘Pause, Play and Perfect’ vision – time stands still, worries are forgotten and well deserved ‘me time’ is all that remains”.

For more information on WTS International, please click here.
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PRODUCT NEWS
JK Wellness' full-body LED light therapy bed Revive Pro IR Laydown makes global debut
JK Wellness, the beauty, spa and wellness division of JK Group UK and Ireland, has launched a full-body LED light therapy unit combining red light and near-infrared light technology.
Klafs launches all-new Taras outdoor sauna
Klafs has introduced the Taras outdoor sauna to offer a blend of functionality and style.
Unlocking the power of energy: W3Spa EMEA 2024 gears up to ignite new industry connections in Sardinia
The countdown is on for the third edition of W3Spa EMEA, an industry buyer event hosted by international buyer event company We Work Well (WWW).
GM Collin introduces pro-ageing Poly-Acid Peel Serum
The Poly-Acid Peel Serum is GM Collin’s latest pro-ageing solution to help combat wrinkles, fine lines and dull complexion.
Yon-ka tackles stress and sleep health with new Serum CBD and treatments
Heightened stress and poor sleep are believed to accelerate the ageing process twice as quickly. To help combat this, Yon-ka has released Serum CBD along with a 90-minute face and back sleep therapy ritual.
Dornbracht unveils new Aquahalo experience shower inspired by crystal chandeliers
Spa and bathroom fittings manufacturer Dornbracht has enhanced its portfolio with a new sculptural experience shower called the Aquahalo.
Elemis’ first standalone store to open in London’s Covent Garden
British spa and skincare giant Elemis is making a grand entrance into London's retail scene, handpicking Covent Garden's Seven Dials for its inaugural standalone store.
Myndstream teases new breathwork series in collaboration with Grammy Award winner Peter Kater
Freddie Moross, founder of wellness music provider Myndstream, has announced plans to launch Spiritus – a brand new breathwork series by Grammy Award-winning musician and composer Peter Kater – onto the company’s music streaming service, The Stream.
Full Balance reveals all-natural reflexology board
Austrian-based Full Balance has created a Big Foot massage board for communal spa areas which guests stand on to "closely mimic the experience of professional reflexology treatments".
Scottish spa industry to gather at first-ever Spa Life Scotland event
Industry event organisation Spa Life is gearing up for the first-ever Spa Life Scotland Convention, due to be hosted at the Radisson Blu Hotel in Glasgow from 28-30 April.
We Work Well organises annual pre-ISPA charity hike in Scottsdale
We Work Well founders Monica Helmstetter and Lucy Hugo have called on ISPA members to join their annual SpasPushingLimits charity hike in Phoenix, Arizona, on 22 April.
MyEquilibria combines art and outdoor exercise
"We summarise what we do in two words – functional art," says Gian Luca Innocenzi, CEO and founder of MyEquilibria, which specialises in high-end outdoor exercise equipment.
+ More products   
 
COMPANY PROFILES
Kemitron GmbH

Our portfolio is divided into four product areas; Technology, Fragrances, Disinfectant and Cleaners [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

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+ More directory  
DIARY

 

18-22 May 2024

Eco Resort Network

The Ravenala Attitude Hotel, Mauritius
23-24 May 2024

European Health Prevention Day

Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS