Company profile: Book4Time Inc. | spabusiness.com
Silver COMPANY PROFILE

Book4Time Inc.

Contact  |  Updates
Book4Time analytics dashboard
Book4Time employee scheduler
Background
Founded in 2004, Book4Time is a global leader in spa, wellness and leisure activity management solutions for the hospitality market. As the only enterprise SaaS technology in the hospitality wellness industry, Book4Time manages the end-to-end guest experience for international hotels, resorts, casinos, golf and private member clubs.

Main products and services
Spa software with all the features needed to efficiently manage and grow your spa business:

Tablet App: easily manage bookings, customers and check-ins without ever needing to be at a computer.

Online Booking: A centralised, fully integrated booking system that makes it easy for guests to book appointments online, and helps you keep track of bookings in real-time.

Marketing & Retention: From loyalty points and referral incentives to gift cards and spa packages, they have what you need to improve guest experience and drive revenue.

Revenue Management:Their comprehensive POS system seamlessly integrates with your preferred payment processor; or you can streamline your business using their fully compliant Book4Time Payments.

Guest Experience: Manage guest profiles, purchases and customer activity across all your locations to personalise each visit.

Reporting: With over 200 sales and financial reports, it’s easy to forecast revenues, discover trends, track KPIs and more.

USPs
Book4Time is the first cloud-based software for the wellness industry to provide a centralised multi-location platform. It has over 50 integration partners for a seamless customer and business management experience.

Book4Time publishes new updates every 4-8 weeks, has the industry’s highest uptime at 99.99%, supports 12 languages in over 85 countries worldwide, and has LIVE 24/7 phone and email support through strategically located global customer support centres. It also helps businesses maintain compliance by assisting with local tax laws, data and privacy regulations.

Where in the world?
In over 85 countries – major markets include North America, Europe, Middle East, Asia-Pacific, India, Latin America and the Caribbean.

case study: Hotel del Coronado
One of the most iconic hotels in the world
A living legend for more than 130 years, Hilton’s Del Coronado Hotel (also known as “the Del”) is, according to Forbes’, “arguably one of the most iconic hotels in the world.”

When Elisha Babcock, Jr., and Hampton L. Story, built this historic beach resort in 1988, it was the largest resort in the world. The Del boasts a rich history as the proud host to celebrities, royalty, U.S. Presidents, and beach-loving guests over generations. It was designated a National Historic Landmark in 1977.

Spa & Salon at The Del is a coastal sanctuary that taps into the healing power of the sea. Relax into ocean-inspired treatments that will soothe your mind, body and spirit. The Spa & Salon, kept running by a team of 50 employees, has 18 treatment rooms, a full-service salon, and an ocean-front spa dipping pool.

A legacy system not up to Hilton’s standards
Guests of the Del Coronado expect a superb standard of service and the highest level of guest experience, but when the property was purchased by Hilton in 2017 and added to the Curio Collection, it was time for an upgrade.

Michelle Frye, the Del’s Director of Spa & Salon explained that the Del’s legacy software system was not compliant with Hilton Standards. “The Spa and Salon were not able to offer online or mobile bookings and we saw our revenues begin to decline.

“We have a call center that handles calls for several different areas of the hotel and we were seeing a higher abandonment rate of calls for spa due to higher wait times.”

A “seamless” implementation and training experience
Frye explained that The Spa & Salon at the Del needed a system that was easy to use. “We didn’t want any training challenges. We also wanted a good online booking option to create a more seamless guest experience.”

They shopped around before deciding on Book4Time.

“We did demonstrations with a couple of different software systems and we felt Book4Time was the easiest to use and it had a lot of great reporting options, which was something lacking in our previous system.”

After that, implementing the system was “seamless,” Frye said, and the training team very helpful.

“The implementation process was extremely detailed and our trainer was very helpful during our many webinars. A timeline was presented at the beginning of the process and everything happened as scheduled. We had arranged to do an online training and onboarding with our team but, due to the large size of our team, this was a little complicated to facilitate. At that time we decided it was best to have a trainer come on site for three days and this was extremely helpful. They were also here when we went live so we could enlist their help if we had any challenges.

“I would definitely recommend the onsite training piece! The entire process was very seamless and the Book4Time team was great.”

Since the software went live, Frye said the user experience has been great and added that Book4Time’s support team has been very responsive regarding any questions or difficulties they have had.

“We did demonstrations with a couple of different software systems and we felt Book4Time was the easiest to use and it had a lot of great reporting options, which was something lacking in our previous system.”

“This has been the best part for us,” she said. “Seven percent of our business comes from online booking and four percent from mobile bookings,” for a total of 11% of total business.

In fact, in the period between June 2019 and July 2020, after the Del transitioned to Book4Time, online and mobile bookings generated over $240,000 in revenue.

“It only made sense that, if our rooms can be booked online, activities booked online, then from the customers perspective, they should be able to book spa online. This lends itself to a better guest experience. Now spa-goers can book online and we don’t risk losing that revenue we were losing through call abandonment, and we alleviate some of the call volume from the call center. This also allows us to yield our treatments and turn on or off online treatment options based on demand.”

Frye is also looking forward to making good use of other functionalities. “I had a two-hour call with them reviewing how to use their inventory module and we are looking forward to utilising this module for all purchases and inventory processed moving forward,” she said.

Overall, Frye and Hilton are impressed with Book4Time’s product and team. “They are very helpful and are very knowledgeable about their product,” she said.

Not only would she “absolutely” recommend Book4Time to other spas that are looking for a solution, Frye said, “Book4Time is our Hilton Spas preferred software partner!”
Book4Time Inc. video gallery:
Future plans
Book4Time recently launched its all-in-one payment solution, Book4Time Pay. It's also working on a platform that connects spas with leading marketplaces.
Who's who
Roger Sholanki, founder & CEO
Sean Anderson, CRO, VP Global Sales
Top clients
Leading day spa chains such as Clarins and Cowshed. Top global hotel brands including Fairmont, Marriott, Four Seasons, Accor, Hyatt, Hilton, Equinox, and Shangri-La.
What the clients say
“Book4Time has been a god send! It has made everything easier – scheduling appointments, inventory, and adding services and products. It simplified everything that we did and put it into one single location.”
– Sarah Garland, senior manager of planning, Equinox
updates
24 May 2022
Book4Time saves time and simplifies complex operations for Awana Spa at Resorts World Las Vegas
Las Vegas’ vast new integrated mega-resort called Resorts World Las Vegas recently launched its 26,000sq ft wellness facility called Awana Spa & Wellness.

Complete with personalised treatments, immersive facilities and approachable wellness offerings, the modern, yet warm, space draws on the principles of the golden ratio with rounded rooms, curved walls and well-thought-out designs to promote a transformative and holistic experience.

Jennifer Lynn was appointed to helm operations as spa director at Resorts World Las Vegas. An inspiring spa and wellness leader with 25 years of experience in luxury brand development and a passion for hospitality, luxury service, and sustainability, Lynn oversees operations at Awana.

As the pre-opening director of spa and fitness, she worked diligently on the critical path to opening the spa in the fall of 2021.

Her responsibilities included brand development for the spa, design and construction project management for the space, system implementation – including software – building a zero-based budget and recruiting, hiring, and onboarding a champion team of 70 passionate spa professionals.

Naturally, Book4Time was the software of choice.

Why choose Book4Time?

As industry leaders know, there’s a lot to consider when it comes to choosing a spa software, including functionality, ease of use, interface and more.

When asked what she was looking for in a software solution at the time, Lynn listed integrations as one of her top priorities.

She said: “Spa software decisions should be explored fully to ensure that they meet all the right criteria for operations and property integration, perhaps even taking into consideration a need for enterprise solutions for multiple properties. At Resorts World Las Vegas, we needed to find software that had great integration for our PMS system, Opera.”

Specifically, Awana Spa’s operational needs for software include:

• Easy to use for guest-facing online booking.
• User friendly for spa operators/end users.
• Retail management integration (sales, inventory, and purchasing management).
• Payroll configuration flexibility and having a software system that is flexible.
• Operational configuration – spa services, retail store transactions, wellness activities.

“We chose Book4Time because it met all of our criteria and testing in a pre-opening setting for Resorts World Las Vegas IT standards,” said Lynn,

“We also verified references from other spa operators with similar business models that were experiencing success with Book4Time.

“Treatment providers are able to use their mobile devices to check their schedules throughout the day at their fingertips, eliminating the need to have multiple computers throughout the Heart of House areas.”

The fact that the software is cloud-based is one of the things that stood out for Lynn.

“Being a web-based program made it affordable to implement and we love to have access to our spa reservations from our mobile devices.

“Treatment providers are able to use their mobile devices to check their schedules throughout the day at their fingertips, eliminating the need to have multiple computers throughout the Heart of House areas. This allows treatment providers to review their schedules, eliminates the need for paper itineraries or agendas, and creates easy access for upgrades and enhancements.”

Lynn was also pleased to report that the launch and implementation of Book4Time went smoothly.

“With over 25 years in hospitality and spa operations management, this was one of the smoothest launches I’ve had. At the baseline, the software functionality and integration are key.

“The Book4Time team was well prepared to support a launch of a new spa within the launch of a new property. The team was well versed in managing the critical path for configuration, implementation, training, and go-live.

“Customer support has been the most impressive. As we have worked to create a system that represents the unique complexity of our operation, the support team has been very responsive to inquiries regarding configuration.”

In addition, Lynn confirmed that the payroll functionality has been a time-saver: “The complexity of spa payroll could leave a scholarly mathematician confused. Book4Time has a software program that can adapt to the diversity and complexity of compensation when configured properly and makes it simpler to understand.”

She adds: “Customer support has been the most impressive. As we have worked to create a system that represents the unique complexity of our operation, the support team has been very responsive to inquiries regarding configuration.”

So, how does Book4Time compare with other software systems Lynn has used in the past?

Simply put, she says, it’s better!

Lynn concludes: “The online booking platform alone is easy to use for guests and integrates well into our spa operation. I find the product to be far superior to the other systems I have used over the years.”

To learn more about how Book4Time can help your spa and hospitality business thrive visit www.book4time.com and book a demo today!
05 Oct 2021
Book4Time launches integrated payment solution to elevate spa guest experience and drive more efficiencies and cost savings
Book4Time, spa and wellness business management solutions for the hospitality market, has unveiled Book4Time Pay – the company’s new all-in-one payment processing platform.

Book4Time Pay provides customers with the ability to take guarantees at the time of booking, accept EMV credit/debit at point of sale, sell gift cards online, manage recurring membership billings as well as provide self-service mobile checkouts.

It also comes with flat-fee pricing and no hidden or set-up fees, enabling spas to realise significant savings to the bottom-line.

"The idea is to provide our clients with a complete end-to-end solution,” says Ali Mroueh, director of payments, Book4Time.

“The release of Book4Time Pay was driven by the need for simplification. Our clients often struggle with limited IT staff and having to juggle various technologies, now they have one less vendor to work with for sales and support."

CEO Roger Sholanki added: “Book4Time is hyper-focused on empowering our spas to manage every aspect of their business within a single, highly intuitive platform.

“Book4Time Pay represents a significant avenue for us to innovate and to help our clients further elevate the guest experience and drive more efficiencies and cost savings. Payments have typically been just an afterthought in the spa and wellness industry, but it’s an area that’s ripe for disruption.”

To learn more about Book4Time Pay reach out to a Book4Time Pay expert at Book4Time’s official website.
Book4Time Inc.: news from spabusiness.com
Book4Time, a leading cloud-based business management solution for the global hospitality, spa and wellness industry, has received a significant growth investment from Serent Capital, a growth-focused firm that invests in technology and tech-enabled services companies.
Book4Time, the leading wellness and recreation management solution for the hospitality industry, is continuing to innovate in 2020 despite strong headwinds in the industry.
As the spa and wellness industry emerges into a new normal in the wake of the 2020 COVID lockdown, spas will be altering many of their business practices in order to adhere to social distancing guidelines and reduce unnecessary human interaction.
When choosing a software for your spa, you’re going to have to decide between a cloud solution and an on-premise one. Which should you choose?
Book4Time Inc.: featured in Spa Business, HCM and Fit Tech magazines
Software: True picture
Your software can enable the gathering of customer insights to guide your product development and grow profits, as Karen Maxwell reports
Targeting a wider range of customers is increasingly straightforward, thanks to software that drives generational marketing, creating hyper-personalised offerings, as Karen Maxwell discovers
Spa software: Staff retention
Operators are reporting challenges finding and retaining great staff due to pandemic pressures. We look at how software can help, while also increasing business
Spas have been getting even more savvy about yield management since the pandemic began. Spa Business asks how software suppliers are supporting them
Spa software: E-commerce
The past year has proven how vital online sales are for spa businesses. How are software suppliers helping operators to sell via the web?
Technology: Soft touch
As spas reopen, how can software help operators meet the numerous post-lockdown challenges they face?
Book4Time Inc.
Tel: +1 905 752 2588
Address: 306 Town Centre Boulevard, , Suite 400, Markham, Ontario, L3R 0Y6, Canada
Roger Sholanki, founder and CEO
 
FEATURED SUPPLIERS

Take your spa to the next level with Spa Supply Solutions
Spa Supply Solutions has established itself as a global leader in procurement and supply for the wellness and spa industry by providing the most comprehensive services available on the market to the finest spa, leisure and beauty destinations across the world. [more...]

Horwood House Hotel receives new Matrix Fitness gym and spa after £6m refurb
Over the last two years, Horwood House Hotel has undergone a £6m refurbishment which has seen it upgraded with a brand new spa and leisure facilities, including an 800sq ft gym installed with top of the range Matrix Fitness cardio and strength equipment. [more...]
+ More featured suppliers  
CATALOGUE GALLERY
 

+ More catalogues  

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Sommerhuber GmbH - Ceramic heated LOUNGER ONE PLUS - ultimate relaxation
Lounger One Plus is characterized by an organic aesthetic, delicate contours and an ideal lying comfort. Comfortable ergonomically shaped Heat Storing Ceramics nestle the skin and provide for perfect relaxation – touchless enjoyment meeting the highest hygiene standards. Find out more...
+ More videos  

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+ More directory  
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12-13 Sep 2022

2022 Salt Therapy Association Conference

Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
12-14 Sep 2022

Spa Life Ireland

Galgorm Spa & Golf Resort , Ballymena, Ireland
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Silver COMPANY PROFILE

Book4Time Inc.

Contact  |  Updates
Book4Time analytics dashboard
Book4Time employee scheduler
Background
Founded in 2004, Book4Time is a global leader in spa, wellness and leisure activity management solutions for the hospitality market. As the only enterprise SaaS technology in the hospitality wellness industry, Book4Time manages the end-to-end guest experience for international hotels, resorts, casinos, golf and private member clubs.

Main products and services
Spa software with all the features needed to efficiently manage and grow your spa business:

Tablet App: easily manage bookings, customers and check-ins without ever needing to be at a computer.

Online Booking: A centralised, fully integrated booking system that makes it easy for guests to book appointments online, and helps you keep track of bookings in real-time.

Marketing & Retention: From loyalty points and referral incentives to gift cards and spa packages, they have what you need to improve guest experience and drive revenue.

Revenue Management:Their comprehensive POS system seamlessly integrates with your preferred payment processor; or you can streamline your business using their fully compliant Book4Time Payments.

Guest Experience: Manage guest profiles, purchases and customer activity across all your locations to personalise each visit.

Reporting: With over 200 sales and financial reports, it’s easy to forecast revenues, discover trends, track KPIs and more.

USPs
Book4Time is the first cloud-based software for the wellness industry to provide a centralised multi-location platform. It has over 50 integration partners for a seamless customer and business management experience.

Book4Time publishes new updates every 4-8 weeks, has the industry’s highest uptime at 99.99%, supports 12 languages in over 85 countries worldwide, and has LIVE 24/7 phone and email support through strategically located global customer support centres. It also helps businesses maintain compliance by assisting with local tax laws, data and privacy regulations.

Where in the world?
In over 85 countries – major markets include North America, Europe, Middle East, Asia-Pacific, India, Latin America and the Caribbean.

case study: Hotel del Coronado
One of the most iconic hotels in the world
A living legend for more than 130 years, Hilton’s Del Coronado Hotel (also known as “the Del”) is, according to Forbes’, “arguably one of the most iconic hotels in the world.”

When Elisha Babcock, Jr., and Hampton L. Story, built this historic beach resort in 1988, it was the largest resort in the world. The Del boasts a rich history as the proud host to celebrities, royalty, U.S. Presidents, and beach-loving guests over generations. It was designated a National Historic Landmark in 1977.

Spa & Salon at The Del is a coastal sanctuary that taps into the healing power of the sea. Relax into ocean-inspired treatments that will soothe your mind, body and spirit. The Spa & Salon, kept running by a team of 50 employees, has 18 treatment rooms, a full-service salon, and an ocean-front spa dipping pool.

A legacy system not up to Hilton’s standards
Guests of the Del Coronado expect a superb standard of service and the highest level of guest experience, but when the property was purchased by Hilton in 2017 and added to the Curio Collection, it was time for an upgrade.

Michelle Frye, the Del’s Director of Spa & Salon explained that the Del’s legacy software system was not compliant with Hilton Standards. “The Spa and Salon were not able to offer online or mobile bookings and we saw our revenues begin to decline.

“We have a call center that handles calls for several different areas of the hotel and we were seeing a higher abandonment rate of calls for spa due to higher wait times.”

A “seamless” implementation and training experience
Frye explained that The Spa & Salon at the Del needed a system that was easy to use. “We didn’t want any training challenges. We also wanted a good online booking option to create a more seamless guest experience.”

They shopped around before deciding on Book4Time.

“We did demonstrations with a couple of different software systems and we felt Book4Time was the easiest to use and it had a lot of great reporting options, which was something lacking in our previous system.”

After that, implementing the system was “seamless,” Frye said, and the training team very helpful.

“The implementation process was extremely detailed and our trainer was very helpful during our many webinars. A timeline was presented at the beginning of the process and everything happened as scheduled. We had arranged to do an online training and onboarding with our team but, due to the large size of our team, this was a little complicated to facilitate. At that time we decided it was best to have a trainer come on site for three days and this was extremely helpful. They were also here when we went live so we could enlist their help if we had any challenges.

“I would definitely recommend the onsite training piece! The entire process was very seamless and the Book4Time team was great.”

Since the software went live, Frye said the user experience has been great and added that Book4Time’s support team has been very responsive regarding any questions or difficulties they have had.

“We did demonstrations with a couple of different software systems and we felt Book4Time was the easiest to use and it had a lot of great reporting options, which was something lacking in our previous system.”

“This has been the best part for us,” she said. “Seven percent of our business comes from online booking and four percent from mobile bookings,” for a total of 11% of total business.

In fact, in the period between June 2019 and July 2020, after the Del transitioned to Book4Time, online and mobile bookings generated over $240,000 in revenue.

“It only made sense that, if our rooms can be booked online, activities booked online, then from the customers perspective, they should be able to book spa online. This lends itself to a better guest experience. Now spa-goers can book online and we don’t risk losing that revenue we were losing through call abandonment, and we alleviate some of the call volume from the call center. This also allows us to yield our treatments and turn on or off online treatment options based on demand.”

Frye is also looking forward to making good use of other functionalities. “I had a two-hour call with them reviewing how to use their inventory module and we are looking forward to utilising this module for all purchases and inventory processed moving forward,” she said.

Overall, Frye and Hilton are impressed with Book4Time’s product and team. “They are very helpful and are very knowledgeable about their product,” she said.

Not only would she “absolutely” recommend Book4Time to other spas that are looking for a solution, Frye said, “Book4Time is our Hilton Spas preferred software partner!”
Book4Time Inc. video gallery:
Future plans
Book4Time recently launched its all-in-one payment solution, Book4Time Pay. It's also working on a platform that connects spas with leading marketplaces.
Who's who
Roger Sholanki, founder & CEO
Sean Anderson, CRO, VP Global Sales
Top clients
Leading day spa chains such as Clarins and Cowshed. Top global hotel brands including Fairmont, Marriott, Four Seasons, Accor, Hyatt, Hilton, Equinox, and Shangri-La.
What the clients say
“Book4Time has been a god send! It has made everything easier – scheduling appointments, inventory, and adding services and products. It simplified everything that we did and put it into one single location.”
– Sarah Garland, senior manager of planning, Equinox
updates
24 May 2022
Book4Time saves time and simplifies complex operations for Awana Spa at Resorts World Las Vegas
Las Vegas’ vast new integrated mega-resort called Resorts World Las Vegas recently launched its 26,000sq ft wellness facility called Awana Spa & Wellness.

Complete with personalised treatments, immersive facilities and approachable wellness offerings, the modern, yet warm, space draws on the principles of the golden ratio with rounded rooms, curved walls and well-thought-out designs to promote a transformative and holistic experience.

Jennifer Lynn was appointed to helm operations as spa director at Resorts World Las Vegas. An inspiring spa and wellness leader with 25 years of experience in luxury brand development and a passion for hospitality, luxury service, and sustainability, Lynn oversees operations at Awana.

As the pre-opening director of spa and fitness, she worked diligently on the critical path to opening the spa in the fall of 2021.

Her responsibilities included brand development for the spa, design and construction project management for the space, system implementation – including software – building a zero-based budget and recruiting, hiring, and onboarding a champion team of 70 passionate spa professionals.

Naturally, Book4Time was the software of choice.

Why choose Book4Time?

As industry leaders know, there’s a lot to consider when it comes to choosing a spa software, including functionality, ease of use, interface and more.

When asked what she was looking for in a software solution at the time, Lynn listed integrations as one of her top priorities.

She said: “Spa software decisions should be explored fully to ensure that they meet all the right criteria for operations and property integration, perhaps even taking into consideration a need for enterprise solutions for multiple properties. At Resorts World Las Vegas, we needed to find software that had great integration for our PMS system, Opera.”

Specifically, Awana Spa’s operational needs for software include:

• Easy to use for guest-facing online booking.
• User friendly for spa operators/end users.
• Retail management integration (sales, inventory, and purchasing management).
• Payroll configuration flexibility and having a software system that is flexible.
• Operational configuration – spa services, retail store transactions, wellness activities.

“We chose Book4Time because it met all of our criteria and testing in a pre-opening setting for Resorts World Las Vegas IT standards,” said Lynn,

“We also verified references from other spa operators with similar business models that were experiencing success with Book4Time.

“Treatment providers are able to use their mobile devices to check their schedules throughout the day at their fingertips, eliminating the need to have multiple computers throughout the Heart of House areas.”

The fact that the software is cloud-based is one of the things that stood out for Lynn.

“Being a web-based program made it affordable to implement and we love to have access to our spa reservations from our mobile devices.

“Treatment providers are able to use their mobile devices to check their schedules throughout the day at their fingertips, eliminating the need to have multiple computers throughout the Heart of House areas. This allows treatment providers to review their schedules, eliminates the need for paper itineraries or agendas, and creates easy access for upgrades and enhancements.”

Lynn was also pleased to report that the launch and implementation of Book4Time went smoothly.

“With over 25 years in hospitality and spa operations management, this was one of the smoothest launches I’ve had. At the baseline, the software functionality and integration are key.

“The Book4Time team was well prepared to support a launch of a new spa within the launch of a new property. The team was well versed in managing the critical path for configuration, implementation, training, and go-live.

“Customer support has been the most impressive. As we have worked to create a system that represents the unique complexity of our operation, the support team has been very responsive to inquiries regarding configuration.”

In addition, Lynn confirmed that the payroll functionality has been a time-saver: “The complexity of spa payroll could leave a scholarly mathematician confused. Book4Time has a software program that can adapt to the diversity and complexity of compensation when configured properly and makes it simpler to understand.”

She adds: “Customer support has been the most impressive. As we have worked to create a system that represents the unique complexity of our operation, the support team has been very responsive to inquiries regarding configuration.”

So, how does Book4Time compare with other software systems Lynn has used in the past?

Simply put, she says, it’s better!

Lynn concludes: “The online booking platform alone is easy to use for guests and integrates well into our spa operation. I find the product to be far superior to the other systems I have used over the years.”

To learn more about how Book4Time can help your spa and hospitality business thrive visit www.book4time.com and book a demo today!
05 Oct 2021
Book4Time launches integrated payment solution to elevate spa guest experience and drive more efficiencies and cost savings
Book4Time, spa and wellness business management solutions for the hospitality market, has unveiled Book4Time Pay – the company’s new all-in-one payment processing platform.

Book4Time Pay provides customers with the ability to take guarantees at the time of booking, accept EMV credit/debit at point of sale, sell gift cards online, manage recurring membership billings as well as provide self-service mobile checkouts.

It also comes with flat-fee pricing and no hidden or set-up fees, enabling spas to realise significant savings to the bottom-line.

"The idea is to provide our clients with a complete end-to-end solution,” says Ali Mroueh, director of payments, Book4Time.

“The release of Book4Time Pay was driven by the need for simplification. Our clients often struggle with limited IT staff and having to juggle various technologies, now they have one less vendor to work with for sales and support."

CEO Roger Sholanki added: “Book4Time is hyper-focused on empowering our spas to manage every aspect of their business within a single, highly intuitive platform.

“Book4Time Pay represents a significant avenue for us to innovate and to help our clients further elevate the guest experience and drive more efficiencies and cost savings. Payments have typically been just an afterthought in the spa and wellness industry, but it’s an area that’s ripe for disruption.”

To learn more about Book4Time Pay reach out to a Book4Time Pay expert at Book4Time’s official website.
Book4Time Inc.: news from spabusiness.com
Book4Time, a leading cloud-based business management solution for the global hospitality, spa and wellness industry, has received a significant growth investment from Serent Capital, a growth-focused firm that invests in technology and tech-enabled services companies.
Book4Time, the leading wellness and recreation management solution for the hospitality industry, is continuing to innovate in 2020 despite strong headwinds in the industry.
As the spa and wellness industry emerges into a new normal in the wake of the 2020 COVID lockdown, spas will be altering many of their business practices in order to adhere to social distancing guidelines and reduce unnecessary human interaction.
When choosing a software for your spa, you’re going to have to decide between a cloud solution and an on-premise one. Which should you choose?
Book4Time Inc.: featured in Spa Business, HCM and Fit Tech magazines
Software: True picture
Your software can enable the gathering of customer insights to guide your product development and grow profits, as Karen Maxwell reports
Targeting a wider range of customers is increasingly straightforward, thanks to software that drives generational marketing, creating hyper-personalised offerings, as Karen Maxwell discovers
Spa software: Staff retention
Operators are reporting challenges finding and retaining great staff due to pandemic pressures. We look at how software can help, while also increasing business
Spas have been getting even more savvy about yield management since the pandemic began. Spa Business asks how software suppliers are supporting them
Spa software: E-commerce
The past year has proven how vital online sales are for spa businesses. How are software suppliers helping operators to sell via the web?
Technology: Soft touch
As spas reopen, how can software help operators meet the numerous post-lockdown challenges they face?
Book4Time Inc.
Tel: +1 905 752 2588
Address: 306 Town Centre Boulevard, , Suite 400, Markham, Ontario, L3R 0Y6, Canada
Roger Sholanki, founder and CEO
FEATURED SUPPLIERS

Take your spa to the next level with Spa Supply Solutions
Spa Supply Solutions has established itself as a global leader in procurement and supply for the wellness and spa industry by providing the most comprehensive services available on the market to the finest spa, leisure and beauty destinations across the world. [more...]

Horwood House Hotel receives new Matrix Fitness gym and spa after £6m refurb
Over the last two years, Horwood House Hotel has undergone a £6m refurbishment which has seen it upgraded with a brand new spa and leisure facilities, including an 800sq ft gym installed with top of the range Matrix Fitness cardio and strength equipment. [more...]
+ More featured suppliers  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

Sommerhuber GmbH - Ceramic heated LOUNGER ONE PLUS - ultimate relaxation
Lounger One Plus is characterized by an organic aesthetic, delicate contours and an ideal lying comfort. Comfortable ergonomically shaped Heat Storing Ceramics nestle the skin and provide for perfect relaxation – touchless enjoyment meeting the highest hygiene standards. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

12-13 Sep 2022

2022 Salt Therapy Association Conference

Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
12-14 Sep 2022

Spa Life Ireland

Galgorm Spa & Golf Resort , Ballymena, Ireland
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2022

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