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NEWS
Gym businesses await decision on business interruption insurance
POSTED 20 Aug 2020 . BY Tom Walker
Hundreds of gym operators, who had to close their doors for four months, are among the 370,000 policyholders who have paid for business interruption protection Credit: Shutterstock.com/Ajan Alen
Health and fitness and leisure businesses in the UK will find out in September if they can make a claim on their business interruption insurance for losses caused by the pandemic.

The High Court recently completed a review and test trial of the policy wording of eight major insurers, to decide whether or not the COVID-19 pandemic should trigger a business interruption insurance pay out.

Overseen by Lord Justice Flaux, the review focused on eight insurers – Arch, Argenta, Ecclesiastical, MS Amlin, Hiscox, QBE, RSA and Zurich – and the court’s rulings are expected to apply to nearly 50 insurers, who have sold insurance to 370,000 customers, many of which are small businesses.

The judgement will be legally binding on the insurers that are parties to the test case. It will also provide "persuasive guidance" for the interpretation of similar policy wordings and claims.

The test case was brought by the Financial Conduct Authority (FCA) and comes as the pandemic has led to widespread disruption and business closures resulting in substantial financial loss.

Many customers have made claims for the losses under their business interruption insurance policies.

There has been widespread concern, however, about the lack of clarity over the policies and whether customers can make successful claims – and the basis on which some insurers are making decisions in relation to claims.

"The variation in the types of cover provided and wordings used, mean it can be difficult to determine whether customers have cover and can make a valid claim," said a spokesperson for the FCA.

"There are genuine doubts over the appropriate interpretation of the wording in some cases.

"This has led to uncertainty and disputes, with many customers who believe they have valid claims having these rejected by their insurer."

Companies who have not yet done so, are being encouraged to make claims as soon as possible.

"If you haven’t already, submit a claim as soon as possible, as this will be a condition of your policy," said Catrin Povey, an insurance lawyer at law firm Capital Law.

"If you've already made a claim, you should have already been advised by your insurer whether your policy is potentially affected by the outcome of the test case, or if not, the reasons why it is not likely to be affected.

"If your policy is potentially affected, then don’t just wait for the outcome of the test case to advance your claim. For example, you can continue to gather information in support of your claim."

• To find out more about the test case and the way the FCA is approaching it, click here.

RELATED STORIES
  Gym owner slams banks for coronavirus loan scheme failure


Paul Trendell, founder and CEO of boutique operator Victus Soul, has questioned the way banks are handling the government's Coronavirus Business Interruption Loan Scheme (CBILS).
  Coronavirus: Free advice for UK operators concerned about the future of their business


ukactive’s new strategic partner, QuikSwitch, has urged gym operators concerned about the impact of coronavirus on their business not to make any immediate decisions to pursue insolvency.
  Leading industry bodies call for special measures to keep leisure facilities afloat


Leading trade bodies representing the physical activity sector have called on the government to introduce "urgent additional measures" in order to keep gyms and leisure facilities afloat during the COVID-19 (Coronavirus) pandemic.
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Uniting the world of spa & wellness
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News   Products   Magazine   Subscribe
NEWS
Gym businesses await decision on business interruption insurance
POSTED 20 Aug 2020 . BY Tom Walker
Hundreds of gym operators, who had to close their doors for four months, are among the 370,000 policyholders who have paid for business interruption protection Credit: Shutterstock.com/Ajan Alen
Health and fitness and leisure businesses in the UK will find out in September if they can make a claim on their business interruption insurance for losses caused by the pandemic.

The High Court recently completed a review and test trial of the policy wording of eight major insurers, to decide whether or not the COVID-19 pandemic should trigger a business interruption insurance pay out.

Overseen by Lord Justice Flaux, the review focused on eight insurers – Arch, Argenta, Ecclesiastical, MS Amlin, Hiscox, QBE, RSA and Zurich – and the court’s rulings are expected to apply to nearly 50 insurers, who have sold insurance to 370,000 customers, many of which are small businesses.

The judgement will be legally binding on the insurers that are parties to the test case. It will also provide "persuasive guidance" for the interpretation of similar policy wordings and claims.

The test case was brought by the Financial Conduct Authority (FCA) and comes as the pandemic has led to widespread disruption and business closures resulting in substantial financial loss.

Many customers have made claims for the losses under their business interruption insurance policies.

There has been widespread concern, however, about the lack of clarity over the policies and whether customers can make successful claims – and the basis on which some insurers are making decisions in relation to claims.

"The variation in the types of cover provided and wordings used, mean it can be difficult to determine whether customers have cover and can make a valid claim," said a spokesperson for the FCA.

"There are genuine doubts over the appropriate interpretation of the wording in some cases.

"This has led to uncertainty and disputes, with many customers who believe they have valid claims having these rejected by their insurer."

Companies who have not yet done so, are being encouraged to make claims as soon as possible.

"If you haven’t already, submit a claim as soon as possible, as this will be a condition of your policy," said Catrin Povey, an insurance lawyer at law firm Capital Law.

"If you've already made a claim, you should have already been advised by your insurer whether your policy is potentially affected by the outcome of the test case, or if not, the reasons why it is not likely to be affected.

"If your policy is potentially affected, then don’t just wait for the outcome of the test case to advance your claim. For example, you can continue to gather information in support of your claim."

• To find out more about the test case and the way the FCA is approaching it, click here.

RELATED STORIES
Gym owner slams banks for coronavirus loan scheme failure


Paul Trendell, founder and CEO of boutique operator Victus Soul, has questioned the way banks are handling the government's Coronavirus Business Interruption Loan Scheme (CBILS).
Coronavirus: Free advice for UK operators concerned about the future of their business


ukactive’s new strategic partner, QuikSwitch, has urged gym operators concerned about the impact of coronavirus on their business not to make any immediate decisions to pursue insolvency.
Leading industry bodies call for special measures to keep leisure facilities afloat


Leading trade bodies representing the physical activity sector have called on the government to introduce "urgent additional measures" in order to keep gyms and leisure facilities afloat during the COVID-19 (Coronavirus) pandemic.
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Almost half of spa survey respondents are unaware cancer is a disability and not adapting treatments is discrimination
A recent survey by the UK Spa Association (UKSA) into the industry’s approach to cancer care has revealed that almost half of participating respondents (46 per cent) are unaware that cancer is a disability and guests with a cancer diagnosis must be given
Solmar Hotels and Resorts offers Temazcal ceremony for Global Wellness Day
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los Cabos.
Mandarin Oriental announces standalone Mansions-branded residences for Abu Dhabi
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In the world of spa design, reducing water to a functional component misses the point. [more...]

Le Atelier by C.O.D.E. - bespoke means moving beyond the catalogue to delivering contextual design responses
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Swissline by Dermalab

Inspired by the science of cellular rejuvenation and driven by the desire to optimise skin health an [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
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