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NEWS
Equinox suspends member sign-ups in controversial new year membership campaign
POSTED 04 Jan 2023 . BY Frances Marcellin
Equinox suspended new member sign-ups on 1 January Credit: Equinox
Luxury fitness chain Equinox banned new members from joining on 1 January
Equinox joined forces with experience design company Collins on the advertising campaign
Will Mayer, Equinox’s VP of creative and brand and executive creative director said “Equinox is a lifestyle, not a trend”
Equinox owns more than 100 clubs in in the US, London and Canada
Luxury fitness chain Equinox has hit the headlines with a new year membership campaign that barred new members from joining on 1 January. “It’s not you, it’s January” read the caption published across its social media channels, which accompanied a poster with a message in poem format.

“January is a language we don’t understand,” it declared, describing the month as a “fantasy that wants you to start something when you should be in the middle of it”. “Why does January always want to start next week?” read the Equinox campaign boards.

“Equinox will not be accepting new members on new year's day,” said Will Mayer, Equinox’s VP of creative and brand and executive creative director. "January 1st is one of the largest sign-up days for fitness clubs as people prepare for a ‘new year new me’ – but for our members, it’s just another day.”

“You're not a new year’s resolution," continued Mayer. "Your life doesn’t start at the beginning of the year. And that’s not what being part of Equinox is about. Equinox is a lifestyle – not a trend. We speak the language of fanatical dedication. We don’t speak January.”

Equinox worked with strategy and experience design company Collins on the campaign. While it underlines the importance of fitness consistency, from an industry perspective it also takes an unusual stance against the industry’s all too familiar churn rates.

According to IHRSA the average health club has an attrition rate of 28.6 per cent – through this campaign Equinox identifies individuals who sign up on new year’s day as being among those most likely to drop out. Yet rather than encouraging sign-ups for revenue purposes, the company appears to reject this strategy. It even goes one step further, adding that: “It needs a new outfit before it can begin – stalling, short-cutting and giving up.”

The campaign was widely shared and the approach caused a stir among the public and from industry commentators regarding brand perception and campaign efficacy. “I don’t think it’s a particularly good business strategy,” commented Andy Greenaway, chief creative officer and founder of Australian creative agency Rumble on LinkedIn. “Feels like a gimmick . Doesn’t feel sincere. This could backfire spectacularly.”

Whereas Jonathan Anastas, chairman of the board at Alpha Metaverse Technologies in Canada, felt that brands try to cast the net too wide and that this strategy could be beneficial. “Equinox is not 24 hour Fitness,” he wrote. “It's US$250-US$500 a month and most gyms are US$50 a month. They only need to speak to a small sliver of the market and at that premium need to do everything possible to differentiate.”

Equinox operates over 100 full-service fitness clubs globally in the US, the UK and Canada and began accepting membership applications again on 2 January.
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NEWS
Equinox suspends member sign-ups in controversial new year membership campaign
POSTED 04 Jan 2023 . BY Frances Marcellin
Equinox suspended new member sign-ups on 1 January Credit: Equinox
Luxury fitness chain Equinox banned new members from joining on 1 January
Equinox joined forces with experience design company Collins on the advertising campaign
Will Mayer, Equinox’s VP of creative and brand and executive creative director said “Equinox is a lifestyle, not a trend”
Equinox owns more than 100 clubs in in the US, London and Canada
Luxury fitness chain Equinox has hit the headlines with a new year membership campaign that barred new members from joining on 1 January. “It’s not you, it’s January” read the caption published across its social media channels, which accompanied a poster with a message in poem format.

“January is a language we don’t understand,” it declared, describing the month as a “fantasy that wants you to start something when you should be in the middle of it”. “Why does January always want to start next week?” read the Equinox campaign boards.

“Equinox will not be accepting new members on new year's day,” said Will Mayer, Equinox’s VP of creative and brand and executive creative director. "January 1st is one of the largest sign-up days for fitness clubs as people prepare for a ‘new year new me’ – but for our members, it’s just another day.”

“You're not a new year’s resolution," continued Mayer. "Your life doesn’t start at the beginning of the year. And that’s not what being part of Equinox is about. Equinox is a lifestyle – not a trend. We speak the language of fanatical dedication. We don’t speak January.”

Equinox worked with strategy and experience design company Collins on the campaign. While it underlines the importance of fitness consistency, from an industry perspective it also takes an unusual stance against the industry’s all too familiar churn rates.

According to IHRSA the average health club has an attrition rate of 28.6 per cent – through this campaign Equinox identifies individuals who sign up on new year’s day as being among those most likely to drop out. Yet rather than encouraging sign-ups for revenue purposes, the company appears to reject this strategy. It even goes one step further, adding that: “It needs a new outfit before it can begin – stalling, short-cutting and giving up.”

The campaign was widely shared and the approach caused a stir among the public and from industry commentators regarding brand perception and campaign efficacy. “I don’t think it’s a particularly good business strategy,” commented Andy Greenaway, chief creative officer and founder of Australian creative agency Rumble on LinkedIn. “Feels like a gimmick . Doesn’t feel sincere. This could backfire spectacularly.”

Whereas Jonathan Anastas, chairman of the board at Alpha Metaverse Technologies in Canada, felt that brands try to cast the net too wide and that this strategy could be beneficial. “Equinox is not 24 hour Fitness,” he wrote. “It's US$250-US$500 a month and most gyms are US$50 a month. They only need to speak to a small sliver of the market and at that premium need to do everything possible to differentiate.”

Equinox operates over 100 full-service fitness clubs globally in the US, the UK and Canada and began accepting membership applications again on 2 January.
RELATED STORIES
Equinox and SoulCycle to require proof of vaccine at their studios


Equinox Group will require customers and employees to provide proof of vaccine, if they want to enter its Equinox clubs, SoulCycle studios and corporate offices.
Equinox launches outdoor gym concept


Fitness giant Equinox has opened its first fully-outdoor gym in Los Angeles.
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Bannatyne has bounced back from the pandemic
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover and profits restored to pre-2020 levels in 2023, according to its year-end results.
Sport England’s Active Lives insight finds record activity levels, but enduring health inequalities
While British adults are the most active they’ve been in a decade, health inequalities remain with the same groups missing out, according to Sport England’s latest Active Lives Adults Report.
Kerzner to expand Siro portfolio with recovery-focused hotels in Los Cabos and Riyadh
Kerzner International has signed deals to operate two new Siro recovery hotels in Mexico and Saudi Arabia, following the launch of the inaugural Siro property in Dubai this February.
Nuffield Health calls for National Movement Strategy as research shows decline in fitness levels among some consumers
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G.M. COLLIN

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28-30 Apr 2024

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ADVERTISE . CONTACT US

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Tel: +44 (0)1462 431385

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