Do you have a strong opinion, or disagree with somebody else’s point of view on topics related to the spa industry? If so, Spa Business would love to hear from you. Email your letters, thoughts and suggestions to [email protected]
Top team: Gwinganna Lifestyle Retreat
The people behind this world-renowned lifestyle retreat share their business insights with Julie Cramer. Plus a focus on co-investor Hugh Jackman
Ask an expert: Visiting practitioners
Done well, visiting practitioner programmes can boost profits by up to 40 per cent. But how can spas get the offer right? Kate Parker investigates
Promotional feature: Esadore - creating a splash
The MD of Esadore International, Theodora Kioussis, explains how the company’s creative, manufacturing and operational skill sets can bring an international managing director
of UAE-based esadore International to life in a short space of time
WHY NOBODY KNOWS ANYTHING ABOUT AFRICAN MASSAGE… AND WHY THEY SHOULD
Julie Lombe
Julie LombeFounderpanafricanbeauty.com
Africa has so much more to offer spa culture than just hammams, including ancient massage techniques based on native healing philosophies, shamanism, original accessories, natural products and music.
Such techniques are being brought alive by modern practitioners. Wellness coach Amy Beke has developed the Digui from the north-west. Historically, this massage is given by a mother to a child after birth to relieve muscle pain and nervous tension. Beke’s interpretation includes swathing the body in African shea butter and performing long stretching and enveloping movements, vibrations and deep pressure massage in an invigorating rhythm with a backdrop of traditional music and rooibos tea to finish.
Since 1998 Carol Mathebula has been teaching the Vunkuwa healing massage from central Africa. Inspired by her grandmother and shaman rituals, it combines vigorous rocking from head to foot, plus fast and intense rubbing, stretching and kneading of the legs and back to recirculate energy and unlock areas of imbalance and tension. Massage oils sourced from native medicinal plants – such as immune-boosting lemon bush and stimulating green wood – are also used.
I am both Belgian (working as a trainer for Sothys) and Congolese and my own Congo Massage® is a holistic treatment to relax, detoxify and energise. It starts with a long reflexology session using baobab oil and follows with a whole body massage first by hand and then with accessories to loosen the muscles more deeply and help with drainage. Accessories include wooden rungu sticks, traditionally used by Maasai warriors, and manefaing handles, like a poultice made of sacred red earth, used by Cameroon healers. The treatment tempo varies from frenetic to calm according to the beat of the djembe drum.
Due to the lack of massage schools, scientific validation of treatments and the continent’s negative image, African massage has struggled to expand internationally. Yet tourism development has spurred some countries such as South Africa and Namibia to offer traditional therapies. And as local practitioners such as Beke and Mathebula travel globally with their own creations, they’re slowly spreading the word… African massage is a trend to catch.
Tel: +32 483 028 050
"As local practitioners travel globally, they’re slowly spreading the word... African massage is a trend to catch "
Andrey_Popov/shutterstock
Massage techniques can be based on natural products, music and native healing philosophies
ARE SPA AUDITS MISSING THE POINT?
Anne Bramham
Anne BramhamFounderAdvanced Spa Therapy & Education Certification Council
While our industry is busy rebranding itself from spa to wellness, there’s still little evidence of a shift in focus. Therapeutic intent remains largely ignored and many traditional disciplines are frequently tailored to maximise retail sales or to compensate for a lack of training.
Aromatherapy, for example, is widely practiced as a pleasant massage with an essential oil but barely resembles the alchemic, highly personalised experience of the original method. Reflexology is often a glorified foot massage with a few pressure points thrown in for good measure. Hot and cold water circuits are commonly misused with little or no awareness of therapeutic application while contraindications and other disciplines are equally compromised.
Forbes and other accrediting/auditing agencies focus on everything from cleanliness to handling of guests, but none of them question whether a modality meets specific standards or competency. No one asks whether hot and cold facilities follow a therapeutic regimen, or if it’s safe to drink alcohol in thermal experiences. I often wonder about the qualifications of those who are judging. What’s their background? Do they really understand therapies? If the global spa industry hopes to realise its wellness potential, the guidance of experts is critically important.
Treatments generate up to 70 per cent of all spa revenue and the quality and integrity of those services are the single most important component of successful spa operations. It’s this discerning value that will build and retain a loyal clientele and serious minded practitioners.
Tel: +1 561 802 3855
"I often wonder about the qualifications of those who are judging... Do they really understand therapies?"
Photographee.eu/shutterstock
Reflexology is often a glorified foot massage says Bramham
NUTRITION, LIFESTYLE AND EMOTIONS AFFECT SKIN TOO
Dr Howard Murad
Dr Howard MuradFounderMurad and board certified dermatologist
I absolutely agree with the article in Spa Business (see SB16/2 p54) which suggests that skincare should be more than just about products. We’ve been taking this approach for the last 10 years.
You need to look beyond the surface of the skin and remember that it’s connected to the rest of the body. When you have sunburn, for example, it can be accompanied by a headache and nausea, indicating that the body, as well as the skin, needs rest. I earned the title of ‘father of internal skincare’ many years ago by reducing sun damage and improving acne and wrinkles with supplements alone, demonstrating the importance of nutrition.
I’ve spent years studying how the lack of water in our cells affects the ageing process as a result of environmental, food and stress factors. More recently, I’ve researched how cultural stress affects the body emotionally as well as visibly with sings of fine lines and wrinkles.
All of this is taken into account in my Inclusive Health Philosophy and new Murad Method Facial which takes a holistic approach to wellness and looks at the importance of diet and nutrition alongside emotional self-care and topical skincare, in helping people look, live and feel younger.
Contact Dr Howard Murad Tel: +1 310 726 0600
Twitter: @MuradSkincare
"You need to look beyond the surface of the skin and remember that it’s connected to the rest of the body"
A new Murad facial combines nutrition and emotional self-care tips
Do you have a strong opinion, or disagree with somebody else’s point of view on topics related to the spa industry? If so, Spa Business would love to hear from you. Email your letters, thoughts and suggestions to [email protected]
Top team: Gwinganna Lifestyle Retreat
The people behind this world-renowned lifestyle retreat share their business insights with Julie Cramer. Plus a focus on co-investor Hugh Jackman
Ask an expert: Visiting practitioners
Done well, visiting practitioner programmes can boost profits by up to 40 per cent. But how can spas get the offer right? Kate Parker investigates
Promotional feature: Esadore - creating a splash
The MD of Esadore International, Theodora Kioussis, explains how the company’s creative, manufacturing and operational skill sets can bring an international managing director
of UAE-based esadore International to life in a short space of time
WHY NOBODY KNOWS ANYTHING ABOUT AFRICAN MASSAGE… AND WHY THEY SHOULD
Julie Lombe
Julie LombeFounderpanafricanbeauty.com
Africa has so much more to offer spa culture than just hammams, including ancient massage techniques based on native healing philosophies, shamanism, original accessories, natural products and music.
Such techniques are being brought alive by modern practitioners. Wellness coach Amy Beke has developed the Digui from the north-west. Historically, this massage is given by a mother to a child after birth to relieve muscle pain and nervous tension. Beke’s interpretation includes swathing the body in African shea butter and performing long stretching and enveloping movements, vibrations and deep pressure massage in an invigorating rhythm with a backdrop of traditional music and rooibos tea to finish.
Since 1998 Carol Mathebula has been teaching the Vunkuwa healing massage from central Africa. Inspired by her grandmother and shaman rituals, it combines vigorous rocking from head to foot, plus fast and intense rubbing, stretching and kneading of the legs and back to recirculate energy and unlock areas of imbalance and tension. Massage oils sourced from native medicinal plants – such as immune-boosting lemon bush and stimulating green wood – are also used.
I am both Belgian (working as a trainer for Sothys) and Congolese and my own Congo Massage® is a holistic treatment to relax, detoxify and energise. It starts with a long reflexology session using baobab oil and follows with a whole body massage first by hand and then with accessories to loosen the muscles more deeply and help with drainage. Accessories include wooden rungu sticks, traditionally used by Maasai warriors, and manefaing handles, like a poultice made of sacred red earth, used by Cameroon healers. The treatment tempo varies from frenetic to calm according to the beat of the djembe drum.
Due to the lack of massage schools, scientific validation of treatments and the continent’s negative image, African massage has struggled to expand internationally. Yet tourism development has spurred some countries such as South Africa and Namibia to offer traditional therapies. And as local practitioners such as Beke and Mathebula travel globally with their own creations, they’re slowly spreading the word… African massage is a trend to catch.
Tel: +32 483 028 050
"As local practitioners travel globally, they’re slowly spreading the word... African massage is a trend to catch "
Andrey_Popov/shutterstock
Massage techniques can be based on natural products, music and native healing philosophies
ARE SPA AUDITS MISSING THE POINT?
Anne Bramham
Anne BramhamFounderAdvanced Spa Therapy & Education Certification Council
While our industry is busy rebranding itself from spa to wellness, there’s still little evidence of a shift in focus. Therapeutic intent remains largely ignored and many traditional disciplines are frequently tailored to maximise retail sales or to compensate for a lack of training.
Aromatherapy, for example, is widely practiced as a pleasant massage with an essential oil but barely resembles the alchemic, highly personalised experience of the original method. Reflexology is often a glorified foot massage with a few pressure points thrown in for good measure. Hot and cold water circuits are commonly misused with little or no awareness of therapeutic application while contraindications and other disciplines are equally compromised.
Forbes and other accrediting/auditing agencies focus on everything from cleanliness to handling of guests, but none of them question whether a modality meets specific standards or competency. No one asks whether hot and cold facilities follow a therapeutic regimen, or if it’s safe to drink alcohol in thermal experiences. I often wonder about the qualifications of those who are judging. What’s their background? Do they really understand therapies? If the global spa industry hopes to realise its wellness potential, the guidance of experts is critically important.
Treatments generate up to 70 per cent of all spa revenue and the quality and integrity of those services are the single most important component of successful spa operations. It’s this discerning value that will build and retain a loyal clientele and serious minded practitioners.
Tel: +1 561 802 3855
"I often wonder about the qualifications of those who are judging... Do they really understand therapies?"
Photographee.eu/shutterstock
Reflexology is often a glorified foot massage says Bramham
NUTRITION, LIFESTYLE AND EMOTIONS AFFECT SKIN TOO
Dr Howard Murad
Dr Howard MuradFounderMurad and board certified dermatologist
I absolutely agree with the article in Spa Business (see SB16/2 p54) which suggests that skincare should be more than just about products. We’ve been taking this approach for the last 10 years.
You need to look beyond the surface of the skin and remember that it’s connected to the rest of the body. When you have sunburn, for example, it can be accompanied by a headache and nausea, indicating that the body, as well as the skin, needs rest. I earned the title of ‘father of internal skincare’ many years ago by reducing sun damage and improving acne and wrinkles with supplements alone, demonstrating the importance of nutrition.
I’ve spent years studying how the lack of water in our cells affects the ageing process as a result of environmental, food and stress factors. More recently, I’ve researched how cultural stress affects the body emotionally as well as visibly with sings of fine lines and wrinkles.
All of this is taken into account in my Inclusive Health Philosophy and new Murad Method Facial which takes a holistic approach to wellness and looks at the importance of diet and nutrition alongside emotional self-care and topical skincare, in helping people look, live and feel younger.
Contact Dr Howard Murad Tel: +1 310 726 0600
Twitter: @MuradSkincare
"You need to look beyond the surface of the skin and remember that it’s connected to the rest of the body"
A new Murad facial combines nutrition and emotional self-care tips
Longevitix, a clinical platform for preventive and longevity medicine, has launched its AI-
powered intelligence system to help physicians deliver continuous, personalised longevity-
focused care at scale.
Atmantan Wellness Centre, an integrative wellness destination in Mulshi, near Pune in India, is
expanding its portfolio by adding a new centre in Hyderabad that will launch between 2028 and
2029.
A recent survey by the UK Spa Association (UKSA) into the industry’s approach to cancer care
has revealed that almost half of participating respondents (46 per cent) are unaware that
cancer is a disability and guests with a cancer diagnosis must be given
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of
Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los
Cabos.
Mandarin Oriental has announced a standalone residence brand, Mansions, which will debut at
Emirates Palace, Mandarin Oriental Mansions, Abu Dhabi, in 2029.
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day
(GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in
alignment with the day’s theme #JoyMagenta.
The Global Wellness Summit (GWS) will celebrate its 20th anniversary at the 2026 event in
Phuket, Thailand, later this year with the theme: The Science, Art and Soul of Wellness.
Auko, an all-inclusive development, is opening in Phong Nha in Vietnam in Q3 2026, with a
series of 30 tented eco-lodges and wellness hospitality operations by Lumina Wellbeing.