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SpaSoft Spa Management System represents a fully-integrated, dynamic activities management/scheduling software solution used by more than 65% of the world’s five-star spas. SpaSoft also supports a robust interface library to integrate with your existing systems. The enhanced integration between SpaSoft and multiple PMS systems will help your team save time, remove the possibility of human error and create an elevated guest experience.
Online Booking Engine Spa guests need the flexibility to book an appointment from anywhere, at any time. With a seamless online booking solution, guests are able to choose the treatment they want, when they want, at the click of a button. SpaSoft’s Online Booking Engine generates an immediate return on investment through its 24/7 booking window, integrating directly into your website with its effortless user interface.
Revenue Management Spa directors have enough on their plate with managing staff, guests and services. SpaSoft’s revenue management system assist them in growing their bottom line when they are busy taking care of their guests. SpaSoft’s yield management functionality adds sophistication to your pricing strategy and results in higher revenues for your spa. You can automatically increase or decrease the cost of your services by day, date and time.
Advanced Group Booking The ability to book multiple services at once is a must in the spa industry in order to provide top tier experiences for guests. Booking groups is a breeze with SpaSoft’s advanced group booking system as it empowers spa staff to book up to 400 guests quickly and effortlessly, has seamless routing capabilities and creates a stress-free environment for guests and staff alike.
Enhanced Guest Tracking Knowing your guests best truly gives you the upper hand in elevating a guest’s spa experience. SpaSoft’s enhanced guest tracking allows spa staff to view a full history of appointments and retail items purchased to predict guest behavior.
Inventory Tracking Retail sales are an important part of your bottom line, SpaSoft’s inventory and POS can help you effectively manage your merchandise with inventory physical counts, purchase orders and in-depth reporting. Completely seamless to the user, this crucial tool is integrated directly into the system assisting spa directors and managers with their daily routine.
Brittany Hunt, Spa Director Pala Casino Spa & Resort
"Reporting has been so helpful with running an efficient and profitable spa. When I think of a report I’d like to have, it’s already available in the program. Copy and pasting of appointments, scheduling, adding new services - it’s all easy!"
Theresa Hamberger, Director of Sales – Spa,
SpaSoft - Springer-Miller Systems
"It’s remarkable that SpaSoft is able to meet the needs of so many different types of clients. From a small spa on an island resort to a booming destination spa and everything in between, SpaSoft can help you enhance your spa operations"
Read more from this issue of Spa Business magazine
Promotional feature: Lemi - Italian Touch
From humble beginnings in a small Italian village, Lemi has grown a hugely successful global business in the massage bed market. As it celebrates its 30th anniversary year, we talk to GM Matteo Brusaferri
Spa Programmes: On the menu
Olivia Newton-John skincare, Sounds of Africa and jet lag butlers feature in our programming series
Interview: Dale Hipsh
The senior VP of hotels at Hard Rock International tells Katie Barnes why its music-centric spa menu is striking the right chord with consumers and the media
Promotional feature: ISPA
After almost three decades serving members and contributing to the growth of the industry, we talk to ISPA’s Crystal Ducker about the work of the association and the future of spa
Spa Design: Jungle VIP
Kim Megson ventures deep into Mexico’s jungle to discover how two Chablé resorts with Mayan spas are aiming to redefine wellness
Interview: John & Karina Stewart
The inspirational couple behind Kamalaya in Thailand talk to Neena Dhillon about emotional therapies, why stress-busting is the new detox and how they’re evolving the concept
Promotional feature: Gharieni - Luxury Recognition
Gharieni has long been known as an industry innovator. Now, Forbes Travel Guide has named the company as its official Spa & Wellness Equipment Manufacturer. Sammy Gharieni tells us more
Promotional feature: Comfort Zone - Beauty Reloaded
Skincare brand Comfort Zone has partnered with Wellness for Cancer to create a new programme of spa treatments for people touched by cancer. Barbara Gavazzoli tells us more
Family spa: Multi-story
With the rise in multi-generational tourism, family spas are growing in popularity. Jane Kitchen reports
Software: Training & education
From bespoke training programmes to 24/7 support teams and company super-users, how are software suppliers helping spas get the most out of their systems?
Le Atelier by C.O.D.E. doesn't offer a standard bespoke service, it provides a highly
customised approach to designing massage beds and loungers in high-end wellness
environments. [more...]
+ More featured suppliers
COMPANY PROFILES
Borghese Roma
Borghese is an Italian luxury skincare brand founded in 1957 by Princess Marcella Borghese. [more...]
marocMaroc
Since its creation in 2007, MarocMaroc has invited the world to explore Moroccan beauty through a u [more...]
SpaSoft Spa Management System represents a fully-integrated, dynamic activities management/scheduling software solution used by more than 65% of the world’s five-star spas. SpaSoft also supports a robust interface library to integrate with your existing systems. The enhanced integration between SpaSoft and multiple PMS systems will help your team save time, remove the possibility of human error and create an elevated guest experience.
Online Booking Engine Spa guests need the flexibility to book an appointment from anywhere, at any time. With a seamless online booking solution, guests are able to choose the treatment they want, when they want, at the click of a button. SpaSoft’s Online Booking Engine generates an immediate return on investment through its 24/7 booking window, integrating directly into your website with its effortless user interface.
Revenue Management Spa directors have enough on their plate with managing staff, guests and services. SpaSoft’s revenue management system assist them in growing their bottom line when they are busy taking care of their guests. SpaSoft’s yield management functionality adds sophistication to your pricing strategy and results in higher revenues for your spa. You can automatically increase or decrease the cost of your services by day, date and time.
Advanced Group Booking The ability to book multiple services at once is a must in the spa industry in order to provide top tier experiences for guests. Booking groups is a breeze with SpaSoft’s advanced group booking system as it empowers spa staff to book up to 400 guests quickly and effortlessly, has seamless routing capabilities and creates a stress-free environment for guests and staff alike.
Enhanced Guest Tracking Knowing your guests best truly gives you the upper hand in elevating a guest’s spa experience. SpaSoft’s enhanced guest tracking allows spa staff to view a full history of appointments and retail items purchased to predict guest behavior.
Inventory Tracking Retail sales are an important part of your bottom line, SpaSoft’s inventory and POS can help you effectively manage your merchandise with inventory physical counts, purchase orders and in-depth reporting. Completely seamless to the user, this crucial tool is integrated directly into the system assisting spa directors and managers with their daily routine.
Brittany Hunt, Spa Director Pala Casino Spa & Resort
"Reporting has been so helpful with running an efficient and profitable spa. When I think of a report I’d like to have, it’s already available in the program. Copy and pasting of appointments, scheduling, adding new services - it’s all easy!"
Theresa Hamberger, Director of Sales – Spa,
SpaSoft - Springer-Miller Systems
"It’s remarkable that SpaSoft is able to meet the needs of so many different types of clients. From a small spa on an island resort to a booming destination spa and everything in between, SpaSoft can help you enhance your spa operations"
Read more from this issue of Spa Business magazine
Promotional feature: Lemi - Italian Touch
From humble beginnings in a small Italian village, Lemi has grown a hugely successful global business in the massage bed market. As it celebrates its 30th anniversary year, we talk to GM Matteo Brusaferri
Spa Programmes: On the menu
Olivia Newton-John skincare, Sounds of Africa and jet lag butlers feature in our programming series
Interview: Dale Hipsh
The senior VP of hotels at Hard Rock International tells Katie Barnes why its music-centric spa menu is striking the right chord with consumers and the media
Promotional feature: ISPA
After almost three decades serving members and contributing to the growth of the industry, we talk to ISPA’s Crystal Ducker about the work of the association and the future of spa
Spa Design: Jungle VIP
Kim Megson ventures deep into Mexico’s jungle to discover how two Chablé resorts with Mayan spas are aiming to redefine wellness
Interview: John & Karina Stewart
The inspirational couple behind Kamalaya in Thailand talk to Neena Dhillon about emotional therapies, why stress-busting is the new detox and how they’re evolving the concept
Promotional feature: Gharieni - Luxury Recognition
Gharieni has long been known as an industry innovator. Now, Forbes Travel Guide has named the company as its official Spa & Wellness Equipment Manufacturer. Sammy Gharieni tells us more
Promotional feature: Comfort Zone - Beauty Reloaded
Skincare brand Comfort Zone has partnered with Wellness for Cancer to create a new programme of spa treatments for people touched by cancer. Barbara Gavazzoli tells us more
Family spa: Multi-story
With the rise in multi-generational tourism, family spas are growing in popularity. Jane Kitchen reports
Software: Training & education
From bespoke training programmes to 24/7 support teams and company super-users, how are software suppliers helping spas get the most out of their systems?
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day
(GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in
alignment with the day’s theme #JoyMagenta.
The Global Wellness Summit (GWS) will celebrate its 20th anniversary at the 2026 event in
Phuket, Thailand, later this year with the theme: The Science, Art and Soul of Wellness.
Auko, an all-inclusive development, is opening in Phong Nha in Vietnam in Q3 2026, with a
series of 30 tented eco-lodges and wellness hospitality operations by Lumina Wellbeing.
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions
that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once
complete, according to prof David Russell, CEO of Therme UK.
Naples Beach Club, a Four Seasons Resort, has opened a 2,800sq m spa called The Sanctuary,
with the design and concept inspired by the Native American people that populated Florida’s
Southwest coast – the Calusa.
Swire Hotels’ luxury hospitality brand Upper House has revealed it will roll out its two-day
House of Healing retreats at its three hotels in Hong Kong, Chengdu and Shanghai.
LVMH-owned beauty house Guerlain will launch up to five spas with partners a year as part of
its plan to expand globally, according to the brand’s international spa and wellness director,
Diane Davody.
A new global study by Kevin Kelly and Peter Yesawich, called WELLSurvey 2.0, has revealed
more than half of consumers in the UK, US and Germany would not choose numerous high-
profile wellness resort brands for a future trip.
Luxury hospitality and wellness pioneer Jeremy McCarthy has launched Leisure Alchemy, a
digital platform that will provide professionals with strategic guidance on how to build
transformational leisure experiences that drive profit.
Le Atelier by C.O.D.E. doesn't offer a standard bespoke service, it provides a highly
customised approach to designing massage beds and loungers in high-end wellness
environments. [more...]
+ More featured suppliers
COMPANY PROFILES
Borghese Roma Borghese is an Italian luxury skincare brand founded in 1957 by Princess Marcella Borghese. [more...]