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Q&A
Patrizia Bortolin

Lisa Starr talks to the award winning visionary who’s injecting new vigour into Preidlhof


What have been the highs and lows so far?
The resort was already an extremely successful wellness retreat for couples and leisure guests, mainly from German-speaking markets, but owners, Klaus and Monika Ladurner, are very interested in health, medicine and wellness that improves lifestyle and as a result, my brief was to create a meaningful wellness philosophy that could showcase treatments and overall wellness as the main reasons to come to Preidlhof. My aim was to also create a framework for our offering and make it more appealing for international guests.

What’s the starting point for any change?
It depends whether it’s a new-build or an existing location, but generally after staying a couple of days I can sense the main direction that should be taken to express its potential.

How do you know when you’re happy a property is finally where you want it to be?
I’m extremely creative and my life is 24-hour wellness research, always tuned and updated, so once the flow of creativity starts it goes far and fast – I then adapt to the limitations of the project, whether resource, space or budget.

When it comes to creativity and concept development I sometimes dream of working with an unlimited budget, as in my mind, I feel there is always more that can be achieved.

When it comes to execution, I benefit from logistics, management, marketing and people skills. Everything is in a state of continuous change for me – development never stops until I see and feel coherence, flowing operations, strong results from guests and effective sales and marketing actions.

When living and working in the place feels positive, inspiring and seems peaceful for guests and the team, at that point I can call myself happy.

What’s your process for discovering a property’s essence and then building out its spa menu?
This is my favourite part, it’s pure creativity and intuition, combined with experience in travel, hospitality and wellness.

My process is ‘idea-research-study-design-develop-trial-go-live’ and my aim is to use my love for the spa world and my deep trust in holistic therapies to bring everything to life. I once saw a quote I love that captures this. It comes from a dialogue between Socrates, Phaedrus and Eupalinos during which Eupalinos refers to buildings which are ‘mute’, some which ‘speak’ and others which ‘sing’.

Where do you get your inspiration?
Spirituality permeates my life and gives me the capacity to think, be mindful of and receptive to the environment and people, and to develop my social intelligence and get in touch with my talents.

I now live more in the flow, connecting the inside and outside and seeing things in perspective. Living like this has healed my life and helped me unlock my professional potential. When my daily creative flow can’t be expressed in my work, I use it to cook, to play, to draw, to dream and to coach friends and colleagues ... otherwise I get stuck.

I enjoy meeting new people who inspire my mind and fill my soul, as well as observing guests and talking to them, which also gives me precious information. I’m also obsessed with the experiential side of life and never stop studying, so I’m developing a rich background of knowledge that pops up unexpectedly with new connections and ideas. l

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02 Jun 2022

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News   Products   Magazine
Q&A
Patrizia Bortolin

Lisa Starr talks to the award winning visionary who’s injecting new vigour into Preidlhof


What have been the highs and lows so far?
The resort was already an extremely successful wellness retreat for couples and leisure guests, mainly from German-speaking markets, but owners, Klaus and Monika Ladurner, are very interested in health, medicine and wellness that improves lifestyle and as a result, my brief was to create a meaningful wellness philosophy that could showcase treatments and overall wellness as the main reasons to come to Preidlhof. My aim was to also create a framework for our offering and make it more appealing for international guests.

What’s the starting point for any change?
It depends whether it’s a new-build or an existing location, but generally after staying a couple of days I can sense the main direction that should be taken to express its potential.

How do you know when you’re happy a property is finally where you want it to be?
I’m extremely creative and my life is 24-hour wellness research, always tuned and updated, so once the flow of creativity starts it goes far and fast – I then adapt to the limitations of the project, whether resource, space or budget.

When it comes to creativity and concept development I sometimes dream of working with an unlimited budget, as in my mind, I feel there is always more that can be achieved.

When it comes to execution, I benefit from logistics, management, marketing and people skills. Everything is in a state of continuous change for me – development never stops until I see and feel coherence, flowing operations, strong results from guests and effective sales and marketing actions.

When living and working in the place feels positive, inspiring and seems peaceful for guests and the team, at that point I can call myself happy.

What’s your process for discovering a property’s essence and then building out its spa menu?
This is my favourite part, it’s pure creativity and intuition, combined with experience in travel, hospitality and wellness.

My process is ‘idea-research-study-design-develop-trial-go-live’ and my aim is to use my love for the spa world and my deep trust in holistic therapies to bring everything to life. I once saw a quote I love that captures this. It comes from a dialogue between Socrates, Phaedrus and Eupalinos during which Eupalinos refers to buildings which are ‘mute’, some which ‘speak’ and others which ‘sing’.

Where do you get your inspiration?
Spirituality permeates my life and gives me the capacity to think, be mindful of and receptive to the environment and people, and to develop my social intelligence and get in touch with my talents.

I now live more in the flow, connecting the inside and outside and seeing things in perspective. Living like this has healed my life and helped me unlock my professional potential. When my daily creative flow can’t be expressed in my work, I use it to cook, to play, to draw, to dream and to coach friends and colleagues ... otherwise I get stuck.

I enjoy meeting new people who inspire my mind and fill my soul, as well as observing guests and talking to them, which also gives me precious information. I’m also obsessed with the experiential side of life and never stop studying, so I’m developing a rich background of knowledge that pops up unexpectedly with new connections and ideas. l

LATEST NEWS
Fairmont signals entry into Japan with plans for urban retreat in Tokyo
Hospitality giant Accor and Japan-based real estate company Nomura Real Estate Development have unveiled plans to open a Fairmont property in Tokyo in 2025.
Studio Apostoli brings the outdoors in for nature-centric spa project in Hudson Valley
International spa and wellness design firm Studio Apostoli is realising a new private members’ spa in New York’s verdant Hudson Valley.
GWI spotlights country-specific wellness economy data with new Geography of Wellness microsite
The Global Wellness Institute (GWI) has launched the Geography of Wellness microsite to showcase different countries’ wellness economies.
Four Seasons spa launches in New Orleans with rooftop infinity pool and panoramic Mississippi River views
Four Seasons has opened the doors to a brand new luxury hotel spa in downtown New Orleans, within its Four Seasons Hotel New Orleans.
Gurney’s Montauk announces completion of US$20m spa renovation
Gurney’s Montauk Resort in Long Island, US, has relaunched its Seawater Spa following a US$20m top-to-toe refresh focused on holistic wellness, innovation and sustainability.
Mandarin Oriental to bolster London portfolio with new hotel and spa
Mandarin Oriental Hotel Group (MOHG) is fearing up to open a brand new property in London’s upmarket area of Mayfair in Q4 of 2022.
The Massage Company to debut in Scotland with 10 locations
Massage franchise The Massage Company (TMC) will launch 10 new centres in Scotland over the next three years, in partnership with Franchise&.
Hyatt is piloting private gyms that can be rented by the hour
Hyatt is piloting private gyms in five of its US hotels as part of its Stay Fit Private Fitness programme. The exercise spaces are located in converted guest rooms and offer a collection of cardio and strength-training equipment.
Aman New York launching in August with urban spa sanctuary
Luxury hotel group Aman has announced its long-awaited urban property in New York City will welcome guests as of 2 August 2022.
Garden of the Gods Resort and Club appoints Tania McCorkle as wellness director
Strata Integrated Wellness and Spa at Garden of the Gods Resort and Club, Colorado, is under new leadership with the appointment of Tania McCorkle as director of wellness.
Derby's new Moorways Sports Village unites fitness, sport, wellness and waterplay
The new £42m Moorways Sports Village will open its doors to the public on Saturday 21 May. The community-focused development is the result of a partnership between Derby City Council and Everyone Active – which will run the facility and the adjacent Moorways Stadium with its outdoor athletics track and football pitches.
WTS International rebrands and joins Arch Amenities Group
Arch Amenities Group has been formed by the amalgamation of WTS International, corporate fitness and amenity solution provider LifeStart and Meet Hospitality – a hospitality services and hosted meetings company.
+ More news   
 
FEATURED SUPPLIERS

Spa Life UK: Inspiring the wellness community through education and networking
The Spa Life Conference is an integral part of the highly successful Spa Life UK Convention, taking place between 20 – 21 June at the De Vere Cotswold Water Park Hotel, in Cirencester. [more...]

Durability, comfort and sustainability, presenting Esthetica’s Mani Pedi Chair
Esthetica is committed to applying its expertise, integrity and innovation to craft top- quality massage tables and other spa furniture ranges for spa and wellness centres across the globe. [more...]
+ More featured suppliers  
COMPANY PROFILES
Robert D. Henry Architects + Interiors

Through architecture and interior design, our goal is to enhance health and wellbeing by utilising b [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

Zenoti Customer Spotlight | EverySkin
The software trusted by the best salons, spas, medspas and fitness studios. #gozenoti Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

02 Jun 2022

Forum HOTel&SPA

Four Seasons Hotel George V, Paris, France
02-05 Jun 2022

Rimini Wellness

Rimini Exhibition Center, Rimini, Italy
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2022

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS