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NEWS
Merlin pleads guilty over Alton Towers Smiler crash
POSTED 22 Apr 2016 . BY Tom Anstey
Alton Towers owner Merlin Entertainments has pleaded guilty in court to breaking health and safety laws in relation to the Smiler rollercoaster crash that seriously injured five passengers, including two people who underwent leg amputations.

In a hearing at the North Staffordshire justice centre today (22 April), Merlin admitted breaching health and safety laws, meaning the firm will face an unlimited fine, expected to be in the millions of pounds, when it is sentenced at a later date.

During the hearing, the company was alleged to have breached section 3(1) of the Health and Safety at Work Act 1974. The rule states: “It shall be the duty of every employer to conduct his undertaking in such a way as to ensure, so far as is reasonably practicable, that persons not in his employment who may be affected thereby are not thereby exposed to risks to their health or safety.”

A total of 16 people were injured in June last year when their carriage collided with an empty one.

An investigation into the crash revealed in November that the accident was the result of human error when an operator manually overrode the ride safety system. The investigation did not find any technical or mechanical problems with the ride itself.

The Smiler reopened in March for the first time since the accident. The ride has since been equipped with new safety features, including technical improvements. Staff have also been given additional training.

The park has also added further protocols to the manual override process so that a senior staff member has to authorise and action the decision. Additional surveillance cameras and additional staff inspection checks have also been put in place.
RELATED STORIES
  Merlin posts 2015 results after 'challenging' year


Merlin Entertainments has released its end of year results, showing generally robust earnings as pre-tax profits edged up 0.3 per cent, despite the immediate and ongoing fallout from the Smiler accident at Alton Towers on 2 June.
  Human error caused Smiler crash at Alton Towers; ride will re-open


A rollercoaster crash which seriously injured a number people, including two people who underwent leg amputations, was the result of human error when an operator manually overrode the ride safety system, it was revealed today (24 November).
  Alton Towers to cut up to 190 jobs following Smiler accident


Alton Towers is to cut around ten per cent of its staff following a drop in revenue in the wake of its serious rollercoaster crash earlier this year.
  Merlin records weak summer at UK theme parks after Smiler accident


After suggesting that the rollercoaster crash that seriously injured four people in June could affect profits by up to £50m (US$77.6m, €70m), Alton Towers operator Merlin Entertainment has confirmed a notable slump after weak trade through the UK’s summer months.
MORE NEWS
The Good Spa Guide sets up event for modified Good Spa Guide Awards
The UK spa review and discovery platform for consumers, the Good Spa Guide, has announced it will host the Good Spa Guide Awards 2026 during an event on 16 November at Sopwell House Hotel in St Albans, UK.
McKinsey: 84 per cent of consumers say wellness is a top priority
Eighty-four per cent of consumers now say wellness is a top priority in their lives, with this percentage increasing year on year, according to a preview presentation of McKinsey’s Future of Wellness 2026 research report.
Protests continue in Albania against US$1.6 billion luxury resort backed by Jared Kushner and Ivanka Trump
Mass protests have been taking place since Monday 1 June in Albania over the development of a luxury resort by Donald Trump’s daughter Ivanka Trump and her husband Jared Kushner.
Barons Eden rebrands to Hiddenwell ahead of spa hotel portfolio expansion
Barons Eden, the UK parent company that operates luxury destination properties in England, has rebranded to become Hiddenwell.
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News   Products   Magazine   Subscribe
NEWS
Merlin pleads guilty over Alton Towers Smiler crash
POSTED 22 Apr 2016 . BY Tom Anstey
Alton Towers owner Merlin Entertainments has pleaded guilty in court to breaking health and safety laws in relation to the Smiler rollercoaster crash that seriously injured five passengers, including two people who underwent leg amputations.

In a hearing at the North Staffordshire justice centre today (22 April), Merlin admitted breaching health and safety laws, meaning the firm will face an unlimited fine, expected to be in the millions of pounds, when it is sentenced at a later date.

During the hearing, the company was alleged to have breached section 3(1) of the Health and Safety at Work Act 1974. The rule states: “It shall be the duty of every employer to conduct his undertaking in such a way as to ensure, so far as is reasonably practicable, that persons not in his employment who may be affected thereby are not thereby exposed to risks to their health or safety.”

A total of 16 people were injured in June last year when their carriage collided with an empty one.

An investigation into the crash revealed in November that the accident was the result of human error when an operator manually overrode the ride safety system. The investigation did not find any technical or mechanical problems with the ride itself.

The Smiler reopened in March for the first time since the accident. The ride has since been equipped with new safety features, including technical improvements. Staff have also been given additional training.

The park has also added further protocols to the manual override process so that a senior staff member has to authorise and action the decision. Additional surveillance cameras and additional staff inspection checks have also been put in place.
RELATED STORIES
Merlin posts 2015 results after 'challenging' year


Merlin Entertainments has released its end of year results, showing generally robust earnings as pre-tax profits edged up 0.3 per cent, despite the immediate and ongoing fallout from the Smiler accident at Alton Towers on 2 June.
Human error caused Smiler crash at Alton Towers; ride will re-open


A rollercoaster crash which seriously injured a number people, including two people who underwent leg amputations, was the result of human error when an operator manually overrode the ride safety system, it was revealed today (24 November).
Alton Towers to cut up to 190 jobs following Smiler accident


Alton Towers is to cut around ten per cent of its staff following a drop in revenue in the wake of its serious rollercoaster crash earlier this year.
Merlin records weak summer at UK theme parks after Smiler accident


After suggesting that the rollercoaster crash that seriously injured four people in June could affect profits by up to £50m (US$77.6m, €70m), Alton Towers operator Merlin Entertainment has confirmed a notable slump after weak trade through the UK’s summer months.
MORE NEWS
The Good Spa Guide sets up event for modified Good Spa Guide Awards
The UK spa review and discovery platform for consumers, the Good Spa Guide, has announced it will host the Good Spa Guide Awards 2026 during an event on 16 November at Sopwell House Hotel in St Albans, UK.
McKinsey: 84 per cent of consumers say wellness is a top priority
Eighty-four per cent of consumers now say wellness is a top priority in their lives, with this percentage increasing year on year, according to a preview presentation of McKinsey’s Future of Wellness 2026 research report.
Protests continue in Albania against US$1.6 billion luxury resort backed by Jared Kushner and Ivanka Trump
Mass protests have been taking place since Monday 1 June in Albania over the development of a luxury resort by Donald Trump’s daughter Ivanka Trump and her husband Jared Kushner.
Barons Eden rebrands to Hiddenwell ahead of spa hotel portfolio expansion
Barons Eden, the UK parent company that operates luxury destination properties in England, has rebranded to become Hiddenwell.
Belgin Aksoy marks 15 years of Global Wellness Day
Global Wellness Day (GWD) marked its 15th anniversary on Saturday 13 June 2026, with the theme: #JoyMagenta – a celebration of the healing qualities of simple gestures and activities that spark joy.
HUM2N launches longevity clinic at Six Senses London
Global luxury hospitality brand, Six Senses, has partnered with longevity healthcare provider, HUM2N, to launch a clinic at Six Senses London, at The Whiteley.
+ More news   
 
FEATURED SUPPLIERS

Embrace the chill: TechnoAlpin's Snowsky revolutionises post-fitness recovery with falling snow
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]

Introducing Glass Act by Templespa
Introducing Glass Act, your new go-to eye serum for brighter, smoother, beautifully awakened eyes. [more...]
+ More featured suppliers  
COMPANY PROFILES
Gharieni Group

For 35 years, the Gharieni Group has redefined wellness, spa and medical equipment, setting global [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

21-23 Jun 2026

Spa Life International (UK)

Midlands (Venue TBA), Liphook, United Kingdom
22-22 Jun 2026

World Bathing Day

Worldwide,
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

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LEISURE MEDIA MAGAZINES
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