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NEWS
ISPA launches Heart of the Matter virtual series
POSTED 02 Sep 2020 . BY Megan Whitby
All sessions are being live-streamed via ISPA's facebook page and being made available on-demand afterwards Credit: Shutterstock:fizkes

“Through Heart of the Matter, we hope to offer the ISPA family an opportunity to pause during this hectic period and receive inspiration from the insights, advice and stories that will be shared in this series
– Lynne McNees
ISPA is hosting a virtual event series bringing together luminaries from a variety of backgrounds for in-depth conversations touching on topics that impact spa professionals both personally and professionally.

Called Heart of the Matter, the on-demand series kicked off in August with ISPA Dedicated Contributor Award winner Bryan Williams, who led a virtual session centred on fostering inclusion and diversity through leadership.

The most recent instalment saw Tembi Locke, New York Times best-selling author and actor, speak with ISPA Board chair Patrick Huey about grief, resilience and healing.

Confirmed upcoming participants and topics are as follows:
  • Kathryn Hahn, Emmy-nominated actor and star of the upcoming Disney+ series WandaVision, HBO’s I Know This Much is True and the hit film, Bad Moms, will speak with Huey about seeking joy and the challenges of persevering in difficult times

  • ISPA medical advisor Dr Brent Bauer and Dr Nadir Bhuiyan of the Mayo Clinic will discuss the spa industry’s pandemic response and share insights on planning for the immediate future.


“So many industry members have worked so hard in recent months to safely reopen their spas,” said ISPA president Lynne McNees.

“Through Heart of the Matter, we hope to offer the ISPA family an opportunity to pause during this hectic period and receive inspiration from the insights, advice and stories that will be shared in this series.”

Heart of the Matter adds to ISPA’s recent virtual offerings, which have also included a series of Reopening Town Halls featuring spa professionals highlighting their reopening efforts and Chats with Product Pros, which have focused on the ways in which spa resource partners have adapted to business during the pandemic.

“It’s been wonderful seeing our industry come together to share their experiences and observations during our Town Halls and Product Pros events,” said Huey.

“Heart of the Matter gives us an opportunity to remain engaged with our spa colleagues while offering wisdom that is relevant to us not just as professionals, but also as human beings.”

ISPA will announce further instalments of Heart of the Matter as participants are confirmed.

All session recordings will be available on demand at ISPA's website and the ISPA YouTube channel.
RELATED STORIES
  ISPA launches new members-only virtual education series hosted by Patrick Huey


ISPA has revealed it will host a new virtual education series, called Shine On, featuring leading industry voices sharing their insights on a range of subjects critical to the industry’s present and future.
  ISPA and CIDESCO collaborate to foster growth and success for global spa workforce


ISPA and global beauty and spa therapy educational organisation, CIDESCO, are collaborating to tackle the training and staffing issues in the world of spa.
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Turkey is crowned the best massage nation at world championship
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark.
The Wellness Tourism Association publishes industry framework for ethical and responsible retreats
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences.
One in three spa practitioners have considered leaving the industry due to concerns about their own wellbeing
A new survey of UK and international spa practitioners shows that stress, burnout and wellbeing concerns have caused one in three respondents to consider leaving the industry.
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©Cybertrek 2026
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
ISPA launches Heart of the Matter virtual series
POSTED 02 Sep 2020 . BY Megan Whitby
All sessions are being live-streamed via ISPA's facebook page and being made available on-demand afterwards Credit: Shutterstock:fizkes
“Through Heart of the Matter, we hope to offer the ISPA family an opportunity to pause during this hectic period and receive inspiration from the insights, advice and stories that will be shared in this series
– Lynne McNees
ISPA is hosting a virtual event series bringing together luminaries from a variety of backgrounds for in-depth conversations touching on topics that impact spa professionals both personally and professionally.

Called Heart of the Matter, the on-demand series kicked off in August with ISPA Dedicated Contributor Award winner Bryan Williams, who led a virtual session centred on fostering inclusion and diversity through leadership.

The most recent instalment saw Tembi Locke, New York Times best-selling author and actor, speak with ISPA Board chair Patrick Huey about grief, resilience and healing.

Confirmed upcoming participants and topics are as follows:
  • Kathryn Hahn, Emmy-nominated actor and star of the upcoming Disney+ series WandaVision, HBO’s I Know This Much is True and the hit film, Bad Moms, will speak with Huey about seeking joy and the challenges of persevering in difficult times

  • ISPA medical advisor Dr Brent Bauer and Dr Nadir Bhuiyan of the Mayo Clinic will discuss the spa industry’s pandemic response and share insights on planning for the immediate future.


“So many industry members have worked so hard in recent months to safely reopen their spas,” said ISPA president Lynne McNees.

“Through Heart of the Matter, we hope to offer the ISPA family an opportunity to pause during this hectic period and receive inspiration from the insights, advice and stories that will be shared in this series.”

Heart of the Matter adds to ISPA’s recent virtual offerings, which have also included a series of Reopening Town Halls featuring spa professionals highlighting their reopening efforts and Chats with Product Pros, which have focused on the ways in which spa resource partners have adapted to business during the pandemic.

“It’s been wonderful seeing our industry come together to share their experiences and observations during our Town Halls and Product Pros events,” said Huey.

“Heart of the Matter gives us an opportunity to remain engaged with our spa colleagues while offering wisdom that is relevant to us not just as professionals, but also as human beings.”

ISPA will announce further instalments of Heart of the Matter as participants are confirmed.

All session recordings will be available on demand at ISPA's website and the ISPA YouTube channel.
RELATED STORIES
ISPA launches new members-only virtual education series hosted by Patrick Huey


ISPA has revealed it will host a new virtual education series, called Shine On, featuring leading industry voices sharing their insights on a range of subjects critical to the industry’s present and future.
ISPA and CIDESCO collaborate to foster growth and success for global spa workforce


ISPA and global beauty and spa therapy educational organisation, CIDESCO, are collaborating to tackle the training and staffing issues in the world of spa.
MORE NEWS
Synergy – The Retreat Show invites consumer and industry perspectives on retreats for research
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives.
Turkey is crowned the best massage nation at world championship
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark.
The Wellness Tourism Association publishes industry framework for ethical and responsible retreats
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences.
One in three spa practitioners have considered leaving the industry due to concerns about their own wellbeing
A new survey of UK and international spa practitioners shows that stress, burnout and wellbeing concerns have caused one in three respondents to consider leaving the industry.
UK updates physical activity guidelines with focus on daily movement
The UK's four Chief Medical Officers have published a refreshed edition of Physical activity guidelines: UK Chief Medical Officers' report, updating the evidence that underpins the nation's physical activity recommendations and placing greater emphasis on strength, balance, reducing sedentary behaviour and, for the first time, supporting people taking weight loss medications.
Sauna advocate Becky Pelkonen drafts global public sauna-bathing charter
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+ More news   
 
FEATURED SUPPLIERS

HPO Tech brings design-led hyperbaric systems to the spa floor
Hyperbaric oxygen therapy has moved well beyond the clinic and spa operators represent the fastest-growing market for the technology. [more...]

Zerobody Cryo: Starpool's contrast therapy solution
Contrast therapy, based on the alternation of hot and cold rituals, has become one of the most valued practices in the fields of wellness and recovery. [more...]
+ More featured suppliers  
COMPANY PROFILES
Aquaform

With a rich heritage in the spa industry, Aquaform offers a diverse array of water wellness experien [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
10-12 Sep 2026

ASEAN Patio Pool Spa Expo 2026

MITEC Kuala Lumpur,Malaysia, Malaysia
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS