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NEWS
Luxury hotel treatment rooms generate more than double the revenue
POSTED 07 Feb 2020 . BY Megan Whitby
The report is the second of its kind and was authored by Rodney Clough, senior MD at HVS and Mia Mackman, MD Spa and Wellness Consulting at HVS. Credit: Shutterstock

As we continue to track key industry metrics and targeted data; we expect to see the integration and deployment of a broader, more inclusive scale of services, facilities and applications in the years to come
– Mia Mackman
Luxury hotel treatment rooms generate more than double the revenue of "normal" rooms, according to consultancy firm HVS.

HVS has published its annual report which tracks spa performance and profitability from 2018 to Q3 2019.

The sample used in the study was comprised of 59 hotels, with 22 defined as upper-upscale and 37 categorised as luxury.

The report is the second of its kind and was authored by Rod Clough, MAI, President - Americas at HVS and Mia Mackman, MD Spa and Wellness Consulting at HVS and founder of spa and wellness consultancy Mackman.ES.

“Spas are becoming influential assets for hotels and resorts”, said the authors, “given the increasing demand for wellness and lifestyle programmes.

“With growing hotel and resort offerings being developed and dedicated to wellbeing, examining the depth of spa and wellness performance has become a fundamental factor in relation to strategic growth and valuation.

“Understanding how these assets are performing plays a critical role in core strategic planning.”

Data shows luxury hotels have larger spas on average than those in the upper-upscale category, while the former was reported to feature an average of 13 treatment rooms, compared to the latter’s 12 rooms.

It was also found that ‘spa revenue per occupied hotel room’ can significantly differ between the two product types, averaging US$18 for upper-upscale versus US$40 for luxury hotels.

Treatment-room average incomes for the year were US$110,524 per room for upper-upscale hotels and US$257,232 for luxury hotels.

Mackman told Spa Business: "As the industry continues to evolve, operators have an excellent opportunity to engage a diverse and innovative range of treatments and amenities, in addition to conventional spa services to reduce expense margins.

“As we continue to track key industry metrics and targeted data; we expect to see the integration and deployment of a broader, more inclusive scale of services, facilities and applications in the years to come."
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Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Luxury hotel treatment rooms generate more than double the revenue
POSTED 07 Feb 2020 . BY Megan Whitby
The report is the second of its kind and was authored by Rodney Clough, senior MD at HVS and Mia Mackman, MD Spa and Wellness Consulting at HVS. Credit: Shutterstock
As we continue to track key industry metrics and targeted data; we expect to see the integration and deployment of a broader, more inclusive scale of services, facilities and applications in the years to come
– Mia Mackman
Luxury hotel treatment rooms generate more than double the revenue of "normal" rooms, according to consultancy firm HVS.

HVS has published its annual report which tracks spa performance and profitability from 2018 to Q3 2019.

The sample used in the study was comprised of 59 hotels, with 22 defined as upper-upscale and 37 categorised as luxury.

The report is the second of its kind and was authored by Rod Clough, MAI, President - Americas at HVS and Mia Mackman, MD Spa and Wellness Consulting at HVS and founder of spa and wellness consultancy Mackman.ES.

“Spas are becoming influential assets for hotels and resorts”, said the authors, “given the increasing demand for wellness and lifestyle programmes.

“With growing hotel and resort offerings being developed and dedicated to wellbeing, examining the depth of spa and wellness performance has become a fundamental factor in relation to strategic growth and valuation.

“Understanding how these assets are performing plays a critical role in core strategic planning.”

Data shows luxury hotels have larger spas on average than those in the upper-upscale category, while the former was reported to feature an average of 13 treatment rooms, compared to the latter’s 12 rooms.

It was also found that ‘spa revenue per occupied hotel room’ can significantly differ between the two product types, averaging US$18 for upper-upscale versus US$40 for luxury hotels.

Treatment-room average incomes for the year were US$110,524 per room for upper-upscale hotels and US$257,232 for luxury hotels.

Mackman told Spa Business: "As the industry continues to evolve, operators have an excellent opportunity to engage a diverse and innovative range of treatments and amenities, in addition to conventional spa services to reduce expense margins.

“As we continue to track key industry metrics and targeted data; we expect to see the integration and deployment of a broader, more inclusive scale of services, facilities and applications in the years to come."
RELATED STORIES
HVS partners with Mackman


Hospitality intelligence firm HVS and spa and wellness consultancy Mackman ES have formed an alliance in the US to provide spa-and-wellness valuation, feasibility and strategic planning.
MORE NEWS
Four Seasons Resort The Nam Hai creates Global Wellness Day programme rooted in nature
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day (GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in alignment with the day’s theme #JoyMagenta.
Wellness care hospital opens in Vilnius with innovative spa and hospitality concept
Lithuanian care operator Addere Care has launched a new “wellness care hospital” in Vilnius.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Global Wellness Summit announces 2026 theme: the science, art and soul of wellness
The Global Wellness Summit (GWS) will celebrate its 20th anniversary at the 2026 event in Phuket, Thailand, later this year with the theme: The Science, Art and Soul of Wellness.
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Introducing Glass Act, your new go-to eye serum for brighter, smoother, beautifully awakened eyes. [more...]

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In the world of spa design, reducing water to a functional component misses the point. [more...]
+ More featured suppliers  
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Saskia Spa

Founded in 2014, Saskia Spa continues to evolve as a professional luxury skincare brand. It forms pa [more...]
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+ More directory  
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09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
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W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
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ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
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LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS