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NEWS
Luxury hotel treatment rooms generate more than double the revenue
POSTED 07 Feb 2020 . BY Megan Whitby
The report is the second of its kind and was authored by Rodney Clough, senior MD at HVS and Mia Mackman, MD Spa and Wellness Consulting at HVS. Credit: Shutterstock

As we continue to track key industry metrics and targeted data; we expect to see the integration and deployment of a broader, more inclusive scale of services, facilities and applications in the years to come
– Mia Mackman
Luxury hotel treatment rooms generate more than double the revenue of "normal" rooms, according to consultancy firm HVS.

HVS has published its annual report which tracks spa performance and profitability from 2018 to Q3 2019.

The sample used in the study was comprised of 59 hotels, with 22 defined as upper-upscale and 37 categorised as luxury.

The report is the second of its kind and was authored by Rod Clough, MAI, President - Americas at HVS and Mia Mackman, MD Spa and Wellness Consulting at HVS and founder of spa and wellness consultancy Mackman.ES.

“Spas are becoming influential assets for hotels and resorts”, said the authors, “given the increasing demand for wellness and lifestyle programmes.

“With growing hotel and resort offerings being developed and dedicated to wellbeing, examining the depth of spa and wellness performance has become a fundamental factor in relation to strategic growth and valuation.

“Understanding how these assets are performing plays a critical role in core strategic planning.”

Data shows luxury hotels have larger spas on average than those in the upper-upscale category, while the former was reported to feature an average of 13 treatment rooms, compared to the latter’s 12 rooms.

It was also found that ‘spa revenue per occupied hotel room’ can significantly differ between the two product types, averaging US$18 for upper-upscale versus US$40 for luxury hotels.

Treatment-room average incomes for the year were US$110,524 per room for upper-upscale hotels and US$257,232 for luxury hotels.

Mackman told Spa Business: "As the industry continues to evolve, operators have an excellent opportunity to engage a diverse and innovative range of treatments and amenities, in addition to conventional spa services to reduce expense margins.

“As we continue to track key industry metrics and targeted data; we expect to see the integration and deployment of a broader, more inclusive scale of services, facilities and applications in the years to come."
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Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Luxury hotel treatment rooms generate more than double the revenue
POSTED 07 Feb 2020 . BY Megan Whitby
The report is the second of its kind and was authored by Rodney Clough, senior MD at HVS and Mia Mackman, MD Spa and Wellness Consulting at HVS. Credit: Shutterstock
As we continue to track key industry metrics and targeted data; we expect to see the integration and deployment of a broader, more inclusive scale of services, facilities and applications in the years to come
– Mia Mackman
Luxury hotel treatment rooms generate more than double the revenue of "normal" rooms, according to consultancy firm HVS.

HVS has published its annual report which tracks spa performance and profitability from 2018 to Q3 2019.

The sample used in the study was comprised of 59 hotels, with 22 defined as upper-upscale and 37 categorised as luxury.

The report is the second of its kind and was authored by Rod Clough, MAI, President - Americas at HVS and Mia Mackman, MD Spa and Wellness Consulting at HVS and founder of spa and wellness consultancy Mackman.ES.

“Spas are becoming influential assets for hotels and resorts”, said the authors, “given the increasing demand for wellness and lifestyle programmes.

“With growing hotel and resort offerings being developed and dedicated to wellbeing, examining the depth of spa and wellness performance has become a fundamental factor in relation to strategic growth and valuation.

“Understanding how these assets are performing plays a critical role in core strategic planning.”

Data shows luxury hotels have larger spas on average than those in the upper-upscale category, while the former was reported to feature an average of 13 treatment rooms, compared to the latter’s 12 rooms.

It was also found that ‘spa revenue per occupied hotel room’ can significantly differ between the two product types, averaging US$18 for upper-upscale versus US$40 for luxury hotels.

Treatment-room average incomes for the year were US$110,524 per room for upper-upscale hotels and US$257,232 for luxury hotels.

Mackman told Spa Business: "As the industry continues to evolve, operators have an excellent opportunity to engage a diverse and innovative range of treatments and amenities, in addition to conventional spa services to reduce expense margins.

“As we continue to track key industry metrics and targeted data; we expect to see the integration and deployment of a broader, more inclusive scale of services, facilities and applications in the years to come."
RELATED STORIES
HVS partners with Mackman


Hospitality intelligence firm HVS and spa and wellness consultancy Mackman ES have formed an alliance in the US to provide spa-and-wellness valuation, feasibility and strategic planning.
MORE NEWS
HCM Invest opens applications for pitching slots
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026.
Synergy – The Retreat Show invites consumer and industry perspectives on retreats for research
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives.
Turkey is crowned the best massage nation at world championship
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark.
The Wellness Tourism Association publishes industry framework for ethical and responsible retreats
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences.
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The MSpa Oslo series is a perennial bestseller in global markets. With innovative engineering and premium performance, this completely portable spa line-up is expertly designed to meet the needs of customers worldwide. [more...]

Zerobody Cryo: Starpool's contrast therapy solution
Contrast therapy, based on the alternation of hot and cold rituals, has become one of the most valued practices in the fields of wellness and recovery. [more...]
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ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
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LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS