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NEWS
New massage franchise venture to debut in Surrey, UK
POSTED 15 Mar 2016 . BY Jane Kitchen
Elliot Walker, commercial director and co-founder, John Holman, director of spa training and Charlie Thompson, operations director and co-founder
A new massage franchise venture led by UK Spa Association chair Charlie Thompson and Elliot Walker, former managing director of Murad UK, is set to open in Camberley, England, on 18 March.

The first The Massage Company location will have 14 treatment rooms over two floors, and will offer a simple selection of four massage treatments: deep tissue, sports, Swedish and maternity. Four optional treatment upgrades include hot stones, scalp massage, aromatherapy and a Fantastic Foot Treatment.

The Massage Company plans to bring the monthly membership model – which has met with much success in the US – to the UK, offering memberships starting at £44.95 per month, which would include one 50-minute massage.

“We’re building massage as a routine part of lifestyle,” said Thompson. “We’re changing the way that people view massage in the UK, and bringing it to the mainstream.”

The company has also brought on John Holman as director of massage training; Holman has developed The Massage Company Training Programme, an advanced-post-graduate qualification with a series of new massage techniques specifically created to project therapists’ joints, said Thompson.

The Massage Company will be open seven days a week, and has also partnered with Premier Core Software for online bookings as well as management of the membership system, database, daily transactions and financial compliance.

Once they get the Camberley flagship up and running, Thompson and Walker hope to have another site open by late 2016 or early 2017 and then to expand as a national brand.

Franchisees will have the buy-in to the brand, organisational support, software systems, digital systems, a structured sales and marketing plan to guide them through pre-opening and opening, recruitment and access to the company’s supply chain.
RELATED STORIES
  Charlie Thompson of QHotels reveals customer satisfaction plan


UK Spa Association chair and group spa support for QHotels, Charlie Thompson revealed how he and his team at QHotels has managed to attain 90.9 per cent customer satisfaction at throughout the hospitality group’s 21 properties – 18 of which have spas.
  Virgin Active's Charlie Thompson moves to Q Hotels


UK Spa Association chair, Charlie Thompson, has been appointed interim group spa manager for Q Hotels.
  SpaBA elects Charlie Thompson its new chair


Charlie Thompson, current head of health and beauty for Virgin Active, has been elected chair of the Spa Business Association (SpaBA), ahead of its relaunch this year.
  Charlie Thompson joins Anne Sémonin in senior role


Charlie Thompson has joined spa and beauty brand Anne Sémonin as director of operations.
MORE NEWS
One in three spa practitioners have considered leaving the industry due to concerns about their own wellbeing
A new survey of UK and international spa practitioners shows that stress, burnout and wellbeing concerns have caused one in three respondents to consider leaving the industry.
UK updates physical activity guidelines with focus on daily movement
The UK's four Chief Medical Officers have published a refreshed edition of Physical activity guidelines: UK Chief Medical Officers' report, updating the evidence that underpins the nation's physical activity recommendations and placing greater emphasis on strength, balance, reducing sedentary behaviour and, for the first time, supporting people taking weight loss medications.
Sauna advocate Becky Pelkonen drafts global public sauna-bathing charter
Becky Pelkonen, the sauna advocate and researcher, has unveiled the draft of a global public sauna-bathing charter.
Marriott International partners with Fitwel for wellness solutions across its residential portfolio
Marriott International has partnered with Fitwel, a healthy building certification system that aims to optimise occupant health.
+ More news   

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MSpa Oslo series: a timeless bestseller
The MSpa Oslo series is a perennial bestseller in global markets. With innovative engineering and premium performance, this completely portable spa line-up is expertly designed to meet the needs of customers worldwide. [more...]
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COMPANY PROFILES
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©Cybertrek 2026
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
New massage franchise venture to debut in Surrey, UK
POSTED 15 Mar 2016 . BY Jane Kitchen
Elliot Walker, commercial director and co-founder, John Holman, director of spa training and Charlie Thompson, operations director and co-founder
A new massage franchise venture led by UK Spa Association chair Charlie Thompson and Elliot Walker, former managing director of Murad UK, is set to open in Camberley, England, on 18 March.

The first The Massage Company location will have 14 treatment rooms over two floors, and will offer a simple selection of four massage treatments: deep tissue, sports, Swedish and maternity. Four optional treatment upgrades include hot stones, scalp massage, aromatherapy and a Fantastic Foot Treatment.

The Massage Company plans to bring the monthly membership model – which has met with much success in the US – to the UK, offering memberships starting at £44.95 per month, which would include one 50-minute massage.

“We’re building massage as a routine part of lifestyle,” said Thompson. “We’re changing the way that people view massage in the UK, and bringing it to the mainstream.”

The company has also brought on John Holman as director of massage training; Holman has developed The Massage Company Training Programme, an advanced-post-graduate qualification with a series of new massage techniques specifically created to project therapists’ joints, said Thompson.

The Massage Company will be open seven days a week, and has also partnered with Premier Core Software for online bookings as well as management of the membership system, database, daily transactions and financial compliance.

Once they get the Camberley flagship up and running, Thompson and Walker hope to have another site open by late 2016 or early 2017 and then to expand as a national brand.

Franchisees will have the buy-in to the brand, organisational support, software systems, digital systems, a structured sales and marketing plan to guide them through pre-opening and opening, recruitment and access to the company’s supply chain.
RELATED STORIES
Charlie Thompson of QHotels reveals customer satisfaction plan


UK Spa Association chair and group spa support for QHotels, Charlie Thompson revealed how he and his team at QHotels has managed to attain 90.9 per cent customer satisfaction at throughout the hospitality group’s 21 properties – 18 of which have spas.
Virgin Active's Charlie Thompson moves to Q Hotels


UK Spa Association chair, Charlie Thompson, has been appointed interim group spa manager for Q Hotels.
SpaBA elects Charlie Thompson its new chair


Charlie Thompson, current head of health and beauty for Virgin Active, has been elected chair of the Spa Business Association (SpaBA), ahead of its relaunch this year.
Charlie Thompson joins Anne Sémonin in senior role


Charlie Thompson has joined spa and beauty brand Anne Sémonin as director of operations.
MORE NEWS
One in three spa practitioners have considered leaving the industry due to concerns about their own wellbeing
A new survey of UK and international spa practitioners shows that stress, burnout and wellbeing concerns have caused one in three respondents to consider leaving the industry.
UK updates physical activity guidelines with focus on daily movement
The UK's four Chief Medical Officers have published a refreshed edition of Physical activity guidelines: UK Chief Medical Officers' report, updating the evidence that underpins the nation's physical activity recommendations and placing greater emphasis on strength, balance, reducing sedentary behaviour and, for the first time, supporting people taking weight loss medications.
Sauna advocate Becky Pelkonen drafts global public sauna-bathing charter
Becky Pelkonen, the sauna advocate and researcher, has unveiled the draft of a global public sauna-bathing charter.
Marriott International partners with Fitwel for wellness solutions across its residential portfolio
Marriott International has partnered with Fitwel, a healthy building certification system that aims to optimise occupant health.
Anna Bjurstam steps down from Six Senses to build new company Wahayla
Anna Bjurstam has left her role as Wellness Pioneer at Six Senses Hotels and Resorts and launched a new wellness, longevity and “consciousness consultancy” called Wahayla.
Fairmont Cheshire, The Mere, opens with spa philosophy of ‘Wellness without Walls’
Fairmont Cheshire, The Mere, has opened today (10 July) in the Northwest of England with a 1,715sq m Fairmont Spa that has been designed using a ‘Wellness without Walls’ concept.
+ More news   
 
FEATURED SUPPLIERS

Embrace the chill: TechnoAlpin's Snowsky revolutionises post-fitness recovery with falling snow
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]

MSpa Oslo series: a timeless bestseller
The MSpa Oslo series is a perennial bestseller in global markets. With innovative engineering and premium performance, this completely portable spa line-up is expertly designed to meet the needs of customers worldwide. [more...]
+ More featured suppliers  
COMPANY PROFILES
Elemis

Since 1989, Elemis has been delivering hands-on spa treatments and award-winning skincare to partn [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
10-12 Sep 2026

ASEAN Patio Pool Spa Expo 2026

MITEC Kuala Lumpur,Malaysia, Malaysia
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS