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NEWS
Therapists must wear visor and face mask for all close-contact treatments, says new government guidance
POSTED 14 Aug 2020 . BY Megan Whitby
The announcement to reopen close-contact services follows an intense two weeks of lobbying by the beauty industry Credit: Shutterstock: Roman Fenton

We strongly urge all spas to make sure you risk assess all your own treatments and are fully in compliance with this latest guidance
– Adam Chatterley
Close-contact services, including facials, can recommence in England as of Saturday 15 August, following a statement from the UK government.

The announcement follows an intense two weeks of lobbying by the beauty industry, which started an initiative – called Beauty Backed – to put pressure on the government to reopen the sector, after it backtracked on its initial decision to let services recommence on 1 August.

The government’s most recent decision is explained in the document Working safely in the Coronavirus (COVID-19), which also contains new guidelines and requirements for conducting treatments above the neck.

New requirements include:

  • Therapists having to wear a visor and Type II face mask for all close-contact treatments


  • Customers wearing a face covering at all times - however in Section six of the document it states that client face coverings can be removed if it's essential for a particular treatment, for example a treatment on the face area covered by the mask.


If these guidelines aren’t followed, the government has announced that both enforcement and penalties for failure to comply are being stepped up.

The document also re-enforces that saunas and steamrooms should remain closed in England until further notice.

The UK Spa Association is encouraging all spa businesses to take care when reopening their close-contact services.

“We strongly urge all spas to make sure you risk assess all your own treatments and are fully in compliance with this latest guidance,” commented Adam Chatterley, UKSA chair.
RELATED STORIES
  Pure Spa & Beauty kicks off #TreatOutToHelpOut to support industry through reopening


CEO of Pure Spa & Beauty, Becky Woodhouse, has announced the launch of a #TreatOutToHelpOut scheme, to encourage customers to return to spas and salons.
  UKSA celebrates ‘huge victory’ as government allows saunas and steamrooms in England to reopen


The UK Spa Association (UKSA) has announced the government has given the green light for saunas and steam rooms to reopen in England.
  English spas closing on Thursday due to second national lockdown


Following a statement from Prime Minister Boris Johnson, English spas will close on Thursday 5 November as the country enters its second lockdown of 2020.
  Updated: English spas can reopen on 2 December and remain open across all three tiers


On Wednesday 2 December, all spas across England will be permitted to reopen, as the country emerges from its second lockdown.
MORE NEWS
Gran Hotel Taoro opens Sandára Wellness Centre
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre.
Franchise expert Carrie Walsh joins Hand and Stone Massage and Facial Spa as CEO
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand.
HCM Invest opens applications for pitching slots
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026.
Synergy – The Retreat Show invites consumer and industry perspectives on retreats for research
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives.
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Hyperbaric oxygen therapy has moved well beyond the clinic and spa operators represent the fastest-growing market for the technology. [more...]

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Elemis has branched into LED skincare with the launch of its breakthrough Red Light Mask. [more...]
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23-26 Aug 2026

Elevate Spa Riviera Maya Edition

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©Cybertrek 2026
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Therapists must wear visor and face mask for all close-contact treatments, says new government guidance
POSTED 14 Aug 2020 . BY Megan Whitby
The announcement to reopen close-contact services follows an intense two weeks of lobbying by the beauty industry Credit: Shutterstock: Roman Fenton
We strongly urge all spas to make sure you risk assess all your own treatments and are fully in compliance with this latest guidance
– Adam Chatterley
Close-contact services, including facials, can recommence in England as of Saturday 15 August, following a statement from the UK government.

The announcement follows an intense two weeks of lobbying by the beauty industry, which started an initiative – called Beauty Backed – to put pressure on the government to reopen the sector, after it backtracked on its initial decision to let services recommence on 1 August.

The government’s most recent decision is explained in the document Working safely in the Coronavirus (COVID-19), which also contains new guidelines and requirements for conducting treatments above the neck.

New requirements include:

  • Therapists having to wear a visor and Type II face mask for all close-contact treatments


  • Customers wearing a face covering at all times - however in Section six of the document it states that client face coverings can be removed if it's essential for a particular treatment, for example a treatment on the face area covered by the mask.


If these guidelines aren’t followed, the government has announced that both enforcement and penalties for failure to comply are being stepped up.

The document also re-enforces that saunas and steamrooms should remain closed in England until further notice.

The UK Spa Association is encouraging all spa businesses to take care when reopening their close-contact services.

“We strongly urge all spas to make sure you risk assess all your own treatments and are fully in compliance with this latest guidance,” commented Adam Chatterley, UKSA chair.
RELATED STORIES
Pure Spa & Beauty kicks off #TreatOutToHelpOut to support industry through reopening


CEO of Pure Spa & Beauty, Becky Woodhouse, has announced the launch of a #TreatOutToHelpOut scheme, to encourage customers to return to spas and salons.
UKSA celebrates ‘huge victory’ as government allows saunas and steamrooms in England to reopen


The UK Spa Association (UKSA) has announced the government has given the green light for saunas and steam rooms to reopen in England.
English spas closing on Thursday due to second national lockdown


Following a statement from Prime Minister Boris Johnson, English spas will close on Thursday 5 November as the country enters its second lockdown of 2020.
Updated: English spas can reopen on 2 December and remain open across all three tiers


On Wednesday 2 December, all spas across England will be permitted to reopen, as the country emerges from its second lockdown.
MORE NEWS
Gran Hotel Taoro opens Sandára Wellness Centre
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre.
Franchise expert Carrie Walsh joins Hand and Stone Massage and Facial Spa as CEO
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand.
HCM Invest opens applications for pitching slots
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026.
Synergy – The Retreat Show invites consumer and industry perspectives on retreats for research
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives.
Turkey is crowned the best massage nation at world championship
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark.
The Wellness Tourism Association publishes industry framework for ethical and responsible retreats
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences.
+ More news   
 
FEATURED SUPPLIERS

HPO Tech brings design-led hyperbaric systems to the spa floor
Hyperbaric oxygen therapy has moved well beyond the clinic and spa operators represent the fastest-growing market for the technology. [more...]

Elemis launches its first Red Light Mask, lighting the way to advanced skin health and restoration
Elemis has branched into LED skincare with the launch of its breakthrough Red Light Mask. [more...]
+ More featured suppliers  
COMPANY PROFILES
Sommerhuber GmbH

Sommerhuber specialises in the manufacturing of heat-storing ceramics for spas. [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
10-12 Sep 2026

ASEAN Patio Pool Spa Expo 2026

MITEC Kuala Lumpur,Malaysia, Malaysia
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS