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NEWS
Urban Retreat leaves Harrods
POSTED 01 May 2018 . BY Lauren Heath-Jones
The luxury retailer will now manage its beauty and spa offering in-house Credit: Shutterstock

We, at Urban Retreat, look proudly upon what we have achieved during our time at Harrods and look ahead to the next chapter of our business
– Reena Hammer, managing director of Urban Retreat
Spa operator Urban Retreat has ended its 16-year partnership with luxury retailer Harrods.

As of last week, the iconic London department store will supply its beauty services in-house, and has replaced the spa with the Harrods Hair and Beauty Salon.

The new salon, which forms part of Harrods' 'Redefining Luxury' initiative, occupies the former Urban Retreat site on the fifth floor, with plans to expand across two floors. It will offer a menu of luxury maintenance treatments, including facials, hair-styling and removal, manicures, pedicures and hammam services.

The salon will also continue to offer the existing Urban Retreat treatments and services, with no immediate changes to pricing throughout the transition.

Additionally, the Urban Retreat team are expected to continue working at the salon as part of Harrods' in-house team.

"We, at Urban Retreat look proudly upon what we have achieved during our time at Harrods and look ahead to the next chapter of our business, " said Reena Hammer, managing director of Urban Retreat.

"We look forward to sharing our exciting plans for the future of Urban Retreat," she added.

In a company statement, Harrods said: "We wish the Urban Retreat brand every success in its future plans and thank the entire team for their dedication and commitment to maintaining the highest standards in service over the past 16 years."
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Reena Hammer has been appointed managing director of London-based The Urban Retreat Group, which operates a flagship spa on the top floor of the iconic department store Harrods.
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Uniting the world of spa & wellness
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Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Urban Retreat leaves Harrods
POSTED 01 May 2018 . BY Lauren Heath-Jones
The luxury retailer will now manage its beauty and spa offering in-house Credit: Shutterstock
We, at Urban Retreat, look proudly upon what we have achieved during our time at Harrods and look ahead to the next chapter of our business
– Reena Hammer, managing director of Urban Retreat
Spa operator Urban Retreat has ended its 16-year partnership with luxury retailer Harrods.

As of last week, the iconic London department store will supply its beauty services in-house, and has replaced the spa with the Harrods Hair and Beauty Salon.

The new salon, which forms part of Harrods' 'Redefining Luxury' initiative, occupies the former Urban Retreat site on the fifth floor, with plans to expand across two floors. It will offer a menu of luxury maintenance treatments, including facials, hair-styling and removal, manicures, pedicures and hammam services.

The salon will also continue to offer the existing Urban Retreat treatments and services, with no immediate changes to pricing throughout the transition.

Additionally, the Urban Retreat team are expected to continue working at the salon as part of Harrods' in-house team.

"We, at Urban Retreat look proudly upon what we have achieved during our time at Harrods and look ahead to the next chapter of our business, " said Reena Hammer, managing director of Urban Retreat.

"We look forward to sharing our exciting plans for the future of Urban Retreat," she added.

In a company statement, Harrods said: "We wish the Urban Retreat brand every success in its future plans and thank the entire team for their dedication and commitment to maintaining the highest standards in service over the past 16 years."
RELATED STORIES
Harrods opens 10,500sq ft Wellness Clinic


London’s famous department store, Harrods, has opened a new wellness clinic on the fourth floor of its Knightsbridge store, with experts in the field of aesthetics, wellness and dermatology.
Reena Hammer takes over as MD at London’s Urban Retreat Group


Reena Hammer has been appointed managing director of London-based The Urban Retreat Group, which operates a flagship spa on the top floor of the iconic department store Harrods.
MORE NEWS
Robert Thurman: a life dedicated to enlightenment
Robert Thurman, an expert on Tibetan Buddhism and the spiritual director of Menla Retreat and Dewa Spa in Woodstock, has died, aged 84.
BBSpa Group to launch holistic bathhouse Atera in Glasgow
International spa, wellness and longevity consultancy, BBSpa, will launch a new bathhouse called Atera in Glasgow, Scotland, in September.
Ananda in the Himalayas publishes Ayurvedic cookbook
Ananda in the Himalayas, India, has published its first cookbook, built on the wellness retreat’s 25 years of Ayurvedic cuisine expertise.
Minor Hotels appoints Aditya Saluja as commercial director for MSpa International
Aditya Saluja, an industry leader in luxury wellness hospitality, has been appointed as commercial director of spa and wellness for the spa management division of Minor Hotels, MSpa International.
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FEATURED SUPPLIERS

HPO Tech brings design-led hyperbaric systems to the spa floor
Hyperbaric oxygen therapy has moved well beyond the clinic and spa operators represent the fastest-growing market for the technology. [more...]

MSpa Oslo series: a timeless bestseller
The MSpa Oslo series is a perennial bestseller in global markets. With innovative engineering and premium performance, this completely portable spa line-up is expertly designed to meet the needs of customers worldwide. [more...]
+ More featured suppliers  
COMPANY PROFILES
Prism Light Pod

Prism Light Pod launched its first whole-body red light bed in 2016. We expanded with the Prism Li [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
10-12 Sep 2026

ASEAN Patio Pool Spa Expo 2026

MITEC Kuala Lumpur,Malaysia, Malaysia
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS