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PRODUCT NEWS
ResortSuite’s app lets guests control their own wellness itinerary
11 Oct 2020 . BY Megan Whitby
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.
PRODUCT NEWS
The future of programming: CzechTourism to unveil new Long Covid recovery packages and treatments
CzechTourism and the Czech Spa Association is preparing to showcase new post-Covid treatment packages from the best spas across the Czech Republic in its upcoming virtual medical conference.
Germaine De Capuccini develops patented formula for new brightening Vitamin C facial
Germaine De Capuccini has created a new vitamin C facial designed to leave clients with a glowing complexion and a more even skin tone.
111Skin makes Irish debut at Adare Manor with bespoke Rose Gold Renaissance facial
Historic Irish castle spa and golf resort Adare Manor has partnered with skincare brand 111Skin to introduce an innovative spa experience, unique to Ireland.
HydraFacial: more than just a device
HydraFacial works in harmony with topical skincare lines and treatment services already carried in the spa, naturally increasing post-treatment retail sales for your chosen brand partners.
Halotherapy Solutions launches new disability-friendly halotherapy unit
US-based halotherapy equipment supplier Halotherapy Solutions has introduced a new HaloIR ADA (American Disabilities Act) unit.
Zenoti partners with Sutherland Global to provide 24/7 support to over 12,000 beauty and wellness businesses
Cloud-based spa and salon software supplier Zenoti has partnered with digital transformation services company Sutherland Global, enabling its 12,000 global customers to resolve support needs within minutes.
HydraFacial expands pop-up store concept with new Dubai and London locations
Advanced aesthetic technology company HydraFacial has opened two pop-up locations in Dubai and London following a new initiative spearheaded by Lauren Clarke from the HydraFacial EMEA marketing team.
Himalayan salt stone massages – the sustainable stone massage
Using warm hand-carved salt stones, a Himalayan salt stone massage offers a satisfying eco- friendly alternative to traditional basalt stone massages.
Cypriot spa set to debut world-exclusive Augustinus Bader spa treatments
Part of the Cypriot family-owned hotel group Thanos Hotels & Resorts, Anassa resort will be the first hotel in the world to welcome Augustinus Bader at its Thalassa Spa.
Lemi introduces Bellaria – a new treatment table designed for outdoor use
Bellaria is the latest treatment bed designed by spa and beauty equipment supplier Lemi.
Iyashi Dôme sets industry standard for touchless infrared sauna technology
Iyashi Dôme has been an industry pioneer for 20 years and is responsible for creating the authentic Japanese long infrared sauna.
Aromatherapy Associates unveils wellbeing home collection including new portable diffuser
Aromatherapy Associates is building on its heritage of mood-enhancing spa treatments by creating an exciting new range of at-home products for retail in spas or online.
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COMPANY PROFILES
WDT Werner Dosiertechnik GmbH & Co. KG

WDT develops and produces high quality control and dosing systems for swimming pools and hydrotherma [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

VIDEO GALLERY

BluGalaxy a Division of Blu Spas
This animation showcases the beautiful concept design of BluGalaxy Spa. Find out more...
+ More videos  

DIRECTORY
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DIARY

 

13-14 Jun 2021

2021 FHT Virtual Conference

Online,
20-21 Jun 2021

International Esthetics, Cosmetics & Spa Conference

Las Vegas Convention Center, Las Vegas, United States
+ More diary  
 
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News   Products   Magazine
PRODUCT NEWS
ResortSuite’s app lets guests control their own wellness itinerary
11 Oct 2020 . BY Megan Whitby
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.
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PRODUCT NEWS
The future of programming: CzechTourism to unveil new Long Covid recovery packages and treatments
CzechTourism and the Czech Spa Association is preparing to showcase new post-Covid treatment packages from the best spas across the Czech Republic in its upcoming virtual medical conference.
Germaine De Capuccini develops patented formula for new brightening Vitamin C facial
Germaine De Capuccini has created a new vitamin C facial designed to leave clients with a glowing complexion and a more even skin tone.
111Skin makes Irish debut at Adare Manor with bespoke Rose Gold Renaissance facial
Historic Irish castle spa and golf resort Adare Manor has partnered with skincare brand 111Skin to introduce an innovative spa experience, unique to Ireland.
HydraFacial: more than just a device
HydraFacial works in harmony with topical skincare lines and treatment services already carried in the spa, naturally increasing post-treatment retail sales for your chosen brand partners.
Halotherapy Solutions launches new disability-friendly halotherapy unit
US-based halotherapy equipment supplier Halotherapy Solutions has introduced a new HaloIR ADA (American Disabilities Act) unit.
Zenoti partners with Sutherland Global to provide 24/7 support to over 12,000 beauty and wellness businesses
Cloud-based spa and salon software supplier Zenoti has partnered with digital transformation services company Sutherland Global, enabling its 12,000 global customers to resolve support needs within minutes.
HydraFacial expands pop-up store concept with new Dubai and London locations
Advanced aesthetic technology company HydraFacial has opened two pop-up locations in Dubai and London following a new initiative spearheaded by Lauren Clarke from the HydraFacial EMEA marketing team.
Himalayan salt stone massages – the sustainable stone massage
Using warm hand-carved salt stones, a Himalayan salt stone massage offers a satisfying eco- friendly alternative to traditional basalt stone massages.
Cypriot spa set to debut world-exclusive Augustinus Bader spa treatments
Part of the Cypriot family-owned hotel group Thanos Hotels & Resorts, Anassa resort will be the first hotel in the world to welcome Augustinus Bader at its Thalassa Spa.
Lemi introduces Bellaria – a new treatment table designed for outdoor use
Bellaria is the latest treatment bed designed by spa and beauty equipment supplier Lemi.
Iyashi Dôme sets industry standard for touchless infrared sauna technology
Iyashi Dôme has been an industry pioneer for 20 years and is responsible for creating the authentic Japanese long infrared sauna.
Aromatherapy Associates unveils wellbeing home collection including new portable diffuser
Aromatherapy Associates is building on its heritage of mood-enhancing spa treatments by creating an exciting new range of at-home products for retail in spas or online.
+ More products   
 
COMPANY PROFILES
WDT Werner Dosiertechnik GmbH & Co. KG

WDT develops and produces high quality control and dosing systems for swimming pools and hydrotherma [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

BluGalaxy a Division of Blu Spas
This animation showcases the beautiful concept design of BluGalaxy Spa. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

13-14 Jun 2021

2021 FHT Virtual Conference

Online,
20-21 Jun 2021

International Esthetics, Cosmetics & Spa Conference

Las Vegas Convention Center, Las Vegas, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2021

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS