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PRODUCT NEWS
Technology will play a key role as spas adapt to business after the lockdown
12 Jun 2020 . BY Tim Nash
As the spa and wellness industry emerges into a new normal in the wake of the 2020 COVID lockdown, spas will be altering many of their business practices in order to adhere to social distancing guidelines and reduce unnecessary human interaction.

Technology will play a key role in this transition and in maintaining optimal levels of customer service and experience.

Here are just a few examples of how technology will be moving to the forefront in the coming months and years.

Online and mobile booking and check in: Spa guests will want to spend as little time interacting with people as possible, meaning that online booking intake forms will become increasingly important.

Online and mobile payment: Similarly, customers will want to make payments in any remote way possible, which will mean online and from personal devices.

Reading material and entertainment: As paper items should no longer be available in waiting areas, tablets and other devices that are easily wiped down will be on hand to keep clients occupied.

Virtual retail sales: Retail sales will become a vital means of shoring up revenue lost during the lockdown and due to the fact that spas will be operating at reduced occupancy. Technology will be an important part of this in terms of marketing, online purchasing and more.

Communication: Since there will be much less face to face communication, your written and virtual communication of all kinds will be more important than ever. Both what you are communicating and how it is communicated have always mattered. Now they are paramount.

Book4Time recently conducted two webinars with some of the spa and wellness industry’s top thought leaders to learn about how they envision the future. Tune in to see what they had to say here.

Webinar 1: The changing landscape of the wellness industry amid Covid-19

Webinar 2: How will spas reopen?
Company profile

Book4Time Inc.

Book- 4Time is the preferred wellness technology solution for the world’s largest and most presti [more...]
Supplier details
Book4Time Inc

Markham Ontario Canada
Founded in 2004 by Roger Sholanki, Book4Time is a global provider of a cloud-based management solution for spa and wellness businesses in more than 70 countries. Book4Time is the preferred wellness technology solution for the world’s largest and most prestigious spa, beauty and wellness brands.
Website
More details
PRODUCT NEWS
Raised Spirit unveils Aroma Diffuser and organic CBD Diffuser Oil
Hemp lifestyle brand and product house, Raised Spirit, has announced the launch of an Aroma Diffuser and organic CBD Diffuser Oil.
BC SoftWear develops natural cotton and triple layer face masks for washing and reusing
Following a quick customer survey to establish demand, BC SoftWear pulled out all the stops to design and deliver a high quality and exceptional value face mask that their customers in the hotel, laundry and spa sectors could rely upon.
Valmont debuts microbiome-balancing skincare range
Swiss beauty brand, Valmont introduces PRIMARY, the company’s first microbiome-balancing skincare collection.
Noel Asmar introduces eco-friendly face shields for therapists
Noel Asmar Uniforms has unveiled discrete protective face shields for close contact treatments.
Gharieni launches illuminated protective screen for facial treatments
Gharieni has unveiled an illuminated protective screen to separate clients and therapists during facial treatments.
Finnmark Sauna creates luxury sauna on wheels
UK-based sauna specialist, Finnmark Sauna, has developed a mobile wellness experience comprised of a wood-burning sauna within a transportable trailer.
ResortSuite’s app lets guests control their own wellness itinerary
Founder and CEO of hospitality management software system ResortSuite, Frank Pitsikalis, believes that COVID-19 is forcing the wellness industry to accelerate the shift to digital.
Spa Vision supports diversification at Tasmania Clinic
Spa Vision has supplied state of the art 'relax' beds to Victoria's Cosmetic Medical Clinic, in Tasmania, Australia, as it prepares to reopen on 15 June.
Living Earth Crafts launches Anti-Microbial FacePillow for massage beds
Massage and wellness equipment supplier Living Earth Crafts (LEC) has unveiled an Anti- Microbial FacePillow in response to COVID-19.
Cooling me softly: SnowRoom offers ultimate feel-good factor
Nothing electrifies the senses and sparks emotions like encountering fresh snow.
30th annual ISPA Conference & Expo moves to May 2021
COVID-19 has led us and our industry to pause, breathe and reset.
Water Soul: ocean-concious sustainable sun care
Comfort Zone, the Italian skin care brand of the Davines group, a certified B Corporation, has introduced three new products to Water Soul, its ocean-conscious sustainable sun care line.
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COMPANY PROFILES
Matrix

Matrix Fitness – one of the world’s leading commercial fitness brands – is a division of Johnson H [more...]
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VIDEO GALLERY

Zenoti Connect
An easy and integrative interaction platform, Zenoti Connect enables you to pamper your clients before, during, and after the appointment with a tinge of personalization. Looking for a new Client or delighting an existing one – Zenoti Connect is the answer! Find out more...
+ More videos  

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DIARY

 

16-17 Jul 2020

APSWC Round Table 2020

Naman Resort, Da Nang, Vietnam
03-05 Aug 2020

World Fitness & Wellness Summit

Raffles City Convention Centre, Singapore
+ More diary  
 
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News   Products   Magazine
PRODUCT NEWS
Technology will play a key role as spas adapt to business after the lockdown
12 Jun 2020 . BY Tim Nash
As the spa and wellness industry emerges into a new normal in the wake of the 2020 COVID lockdown, spas will be altering many of their business practices in order to adhere to social distancing guidelines and reduce unnecessary human interaction.

Technology will play a key role in this transition and in maintaining optimal levels of customer service and experience.

Here are just a few examples of how technology will be moving to the forefront in the coming months and years.

Online and mobile booking and check in: Spa guests will want to spend as little time interacting with people as possible, meaning that online booking intake forms will become increasingly important.

Online and mobile payment: Similarly, customers will want to make payments in any remote way possible, which will mean online and from personal devices.

Reading material and entertainment: As paper items should no longer be available in waiting areas, tablets and other devices that are easily wiped down will be on hand to keep clients occupied.

Virtual retail sales: Retail sales will become a vital means of shoring up revenue lost during the lockdown and due to the fact that spas will be operating at reduced occupancy. Technology will be an important part of this in terms of marketing, online purchasing and more.

Communication: Since there will be much less face to face communication, your written and virtual communication of all kinds will be more important than ever. Both what you are communicating and how it is communicated have always mattered. Now they are paramount.

Book4Time recently conducted two webinars with some of the spa and wellness industry’s top thought leaders to learn about how they envision the future. Tune in to see what they had to say here.

Webinar 1: The changing landscape of the wellness industry amid Covid-19

Webinar 2: How will spas reopen?
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PRODUCT NEWS
Raised Spirit unveils Aroma Diffuser and organic CBD Diffuser Oil
Hemp lifestyle brand and product house, Raised Spirit, has announced the launch of an Aroma Diffuser and organic CBD Diffuser Oil.
BC SoftWear develops natural cotton and triple layer face masks for washing and reusing
Following a quick customer survey to establish demand, BC SoftWear pulled out all the stops to design and deliver a high quality and exceptional value face mask that their customers in the hotel, laundry and spa sectors could rely upon.
Valmont debuts microbiome-balancing skincare range
Swiss beauty brand, Valmont introduces PRIMARY, the company’s first microbiome-balancing skincare collection.
Noel Asmar introduces eco-friendly face shields for therapists
Noel Asmar Uniforms has unveiled discrete protective face shields for close contact treatments.
Gharieni launches illuminated protective screen for facial treatments
Gharieni has unveiled an illuminated protective screen to separate clients and therapists during facial treatments.
Finnmark Sauna creates luxury sauna on wheels
UK-based sauna specialist, Finnmark Sauna, has developed a mobile wellness experience comprised of a wood-burning sauna within a transportable trailer.
ResortSuite’s app lets guests control their own wellness itinerary
Founder and CEO of hospitality management software system ResortSuite, Frank Pitsikalis, believes that COVID-19 is forcing the wellness industry to accelerate the shift to digital.
Spa Vision supports diversification at Tasmania Clinic
Spa Vision has supplied state of the art 'relax' beds to Victoria's Cosmetic Medical Clinic, in Tasmania, Australia, as it prepares to reopen on 15 June.
Living Earth Crafts launches Anti-Microbial FacePillow for massage beds
Massage and wellness equipment supplier Living Earth Crafts (LEC) has unveiled an Anti- Microbial FacePillow in response to COVID-19.
Cooling me softly: SnowRoom offers ultimate feel-good factor
Nothing electrifies the senses and sparks emotions like encountering fresh snow.
30th annual ISPA Conference & Expo moves to May 2021
COVID-19 has led us and our industry to pause, breathe and reset.
Espa makes pledge to work in harmony with nature
Espa has announced three new changes to enhance its commitment to being a natural and environmentally-friendly skincare brand.
+ More products   
 
COMPANY PROFILES
Matrix

Matrix Fitness – one of the world’s leading commercial fitness brands – is a division of Johnson H [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

Zenoti Connect
An easy and integrative interaction platform, Zenoti Connect enables you to pamper your clients before, during, and after the appointment with a tinge of personalization. Looking for a new Client or delighting an existing one – Zenoti Connect is the answer! Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

16-17 Jul 2020

APSWC Round Table 2020

Naman Resort, Da Nang, Vietnam
03-05 Aug 2020

World Fitness & Wellness Summit

Raffles City Convention Centre, Singapore
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

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