Returning after a successful 2013 event, which attracted 340 senior spa and wellness industry speakers and delegates from around the globe, the 2014 Professional Spa & Wellness Convention will be held on Sunday 23 February and Monday 24 February at ExCeL, London
Covering a wide range of topics, this strategic convention gets to the heart of the business and provides delegates with practical solutions to improve their business.
Sunday’s programme will focus on daily spa operations, the first 100 days as a spa owner or director, social media strategies that bring visitors through the door, employee engagement to improve staff performance and durability and space optimisation.
Monday’s programme will cover spa marketing to increase the number of clients, spa franchises, the viability of medi-spa offerings and how ecology can impact positively on the bottom line.
The speaker line-up includes Aldina Duarte-Ramos, director of development, wellbeing activities, at Sofitel and Thalassa Sea & Spa; Corinna Yapp, director of sales at Como Shambhala Estate; Greg Payne, spa operations director at Amanresorts International; Kathryn Moore, director of operations at Mspa International; and Paul Hawco, director of Talise spa operations at Jumeirah.
New for 2014, the event also includes a pre-convention workshop on spa psychology. Hosted by Neil Orvay, founder of the Sense of Touch day spa chain, the all-day workshop will be held on Saturday 22 February and will inspire and motivate attendees into taking their business forward by offering an insight into how using psychology can help motivate their team and drive treatment and retail sales.
Read more from this issue of Spa Business magazine
Interview: Paul Scialla
Delos founder talks to Katie Barnes about creating the first set of wellbeing building standards and securing investment from Leonardo DiCaprio
Ask an expert: Detox
Done well, detox presents numerous business opportunities – but what's the best approach to take and what treatments should be avoided?
Business analysis: Spa inclusive
Some resorts are enticing clients with free, daily spa treatments. Neena Dhillon takes a look at the business model
Wellness tourism: Time to shine
Sophie Benge reports on wellness tourism in central and eastern Europe – a market that's ripe for development
Wellness research: Culture king
The Futures Company provides an insightful overview on how different cultures view health and wellbeing
Hotel spa research: Top division
In the hotel sector, spa revenue is growing faster than other revenue streams, according to a new PKF report. Andrea Foster analyses the findings
EXECUTIVE PACKAGE Full conference attendance including lunch, morning coffee and afternoon tea. Exclusive access to the Professional Spa & Wellness networking lounge and access to the Professional Beauty exhibition.
One day (Sunday or Monday) £189 +VAT = £226.80 Two days (Sunday and Monday) £275 +VAT = £330 Saturday workshop £225 +VAT = £270
VIP PACKAGE All the executive package as well as a ticket for the World Spa & Wellness Awards dinner including: champagne reception, three course meal with wine, entertainment and the awards on Sunday 23 February at Guildhall, London. Plus dedicated concierge service with access to our team of specialists who will help make your stay as smooth as possible. Plus, if you’re in town, the Director’s networking party at A-Loft hotel ExCeL on the evening of Saturday 22 February.
One day (Sunday or Monday) £297 +VAT = £356.40 Two days (Sunday and Monday) £385 +VAT = £462 Saturday workshop £225 +VAT = £270
To book your delegate’s pass for the 2014 Professional Spa & Wellness Convention, visit www.professionalspawellness.com/convention
In today’s premium spa environment, every detail shapes the guest experience – right down to
the softness of towels and the freshness of linens. [more...]
Returning after a successful 2013 event, which attracted 340 senior spa and wellness industry speakers and delegates from around the globe, the 2014 Professional Spa & Wellness Convention will be held on Sunday 23 February and Monday 24 February at ExCeL, London
Covering a wide range of topics, this strategic convention gets to the heart of the business and provides delegates with practical solutions to improve their business.
Sunday’s programme will focus on daily spa operations, the first 100 days as a spa owner or director, social media strategies that bring visitors through the door, employee engagement to improve staff performance and durability and space optimisation.
Monday’s programme will cover spa marketing to increase the number of clients, spa franchises, the viability of medi-spa offerings and how ecology can impact positively on the bottom line.
The speaker line-up includes Aldina Duarte-Ramos, director of development, wellbeing activities, at Sofitel and Thalassa Sea & Spa; Corinna Yapp, director of sales at Como Shambhala Estate; Greg Payne, spa operations director at Amanresorts International; Kathryn Moore, director of operations at Mspa International; and Paul Hawco, director of Talise spa operations at Jumeirah.
New for 2014, the event also includes a pre-convention workshop on spa psychology. Hosted by Neil Orvay, founder of the Sense of Touch day spa chain, the all-day workshop will be held on Saturday 22 February and will inspire and motivate attendees into taking their business forward by offering an insight into how using psychology can help motivate their team and drive treatment and retail sales.
Read more from this issue of Spa Business magazine
Interview: Paul Scialla
Delos founder talks to Katie Barnes about creating the first set of wellbeing building standards and securing investment from Leonardo DiCaprio
Ask an expert: Detox
Done well, detox presents numerous business opportunities – but what's the best approach to take and what treatments should be avoided?
Business analysis: Spa inclusive
Some resorts are enticing clients with free, daily spa treatments. Neena Dhillon takes a look at the business model
Wellness tourism: Time to shine
Sophie Benge reports on wellness tourism in central and eastern Europe – a market that's ripe for development
Wellness research: Culture king
The Futures Company provides an insightful overview on how different cultures view health and wellbeing
Hotel spa research: Top division
In the hotel sector, spa revenue is growing faster than other revenue streams, according to a new PKF report. Andrea Foster analyses the findings
EXECUTIVE PACKAGE Full conference attendance including lunch, morning coffee and afternoon tea. Exclusive access to the Professional Spa & Wellness networking lounge and access to the Professional Beauty exhibition.
One day (Sunday or Monday) £189 +VAT = £226.80 Two days (Sunday and Monday) £275 +VAT = £330 Saturday workshop £225 +VAT = £270
VIP PACKAGE All the executive package as well as a ticket for the World Spa & Wellness Awards dinner including: champagne reception, three course meal with wine, entertainment and the awards on Sunday 23 February at Guildhall, London. Plus dedicated concierge service with access to our team of specialists who will help make your stay as smooth as possible. Plus, if you’re in town, the Director’s networking party at A-Loft hotel ExCeL on the evening of Saturday 22 February.
One day (Sunday or Monday) £297 +VAT = £356.40 Two days (Sunday and Monday) £385 +VAT = £462 Saturday workshop £225 +VAT = £270
To book your delegate’s pass for the 2014 Professional Spa & Wellness Convention, visit www.professionalspawellness.com/convention
People taking GLP-1 weight loss medications such as Ozempic, Wegovy, Mounjaro and Zepbound
may be losing weight, but they’re also becoming less physically active, according to new
research presented at the ENDO 2026 annual meeting of the Endocrine Society
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed
€1 billion
offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the
continental European Center Parcs business.
Global retreat trade show, Synergy The Retreat Show, has launched a resource called The
Source, which hosts an open-access online Transformation Series programme.
The Standards Authority for Touch in Cancer Care (SATCC) charity has announced its first five-
day Living with Cancer and Beyond retreat, which will be held at Carden Park Hotel and Spa in
Cheshire, UK, between 1 and 5 September.
Patmos Aktis, a Luxury Collection Resort and Spa, has opened in Greece, with a renovated and
rebranded wellness offering called Ansana Wellness and Spa.
The Mauna Kea Beach Hotel, an Autograph Collection property in Hawaii, US, has opened its
22,000 sq ft indoor-outdoor Spa at Mauna Kea as the final step in the property’s overall
renovation, which has cost more than US$180 million (€166 million, £140 mill
The UK spa review and discovery platform for consumers, the Good Spa Guide, has announced
it will host the Good Spa Guide Awards 2026 during an event on 16 November at Sopwell House
Hotel in St Albans, UK.
Eighty-four per cent of consumers now say wellness is a top priority in their lives, with this
percentage increasing year on year, according to a preview presentation of McKinsey’s Future of
Wellness 2026 research report.
Mass protests have been taking place since Monday 1 June in Albania over the development of
a luxury resort by Donald Trump’s daughter Ivanka Trump and her husband Jared Kushner.
Global Wellness Day (GWD) marked its 15th anniversary on Saturday 13 June 2026, with the
theme: #JoyMagenta – a celebration of the healing qualities of simple gestures and activities
that spark joy.
In today’s premium spa environment, every detail shapes the guest experience – right down to
the softness of towels and the freshness of linens. [more...]