Returning after a successful 2013 event, which attracted 340 senior spa and wellness industry speakers and delegates from around the globe, the 2014 Professional Spa & Wellness Convention will be held on Sunday 23 February and Monday 24 February at ExCeL, London
Covering a wide range of topics, this strategic convention gets to the heart of the business and provides delegates with practical solutions to improve their business.
Sunday’s programme will focus on daily spa operations, the first 100 days as a spa owner or director, social media strategies that bring visitors through the door, employee engagement to improve staff performance and durability and space optimisation.
Monday’s programme will cover spa marketing to increase the number of clients, spa franchises, the viability of medi-spa offerings and how ecology can impact positively on the bottom line.
The speaker line-up includes Aldina Duarte-Ramos, director of development, wellbeing activities, at Sofitel and Thalassa Sea & Spa; Corinna Yapp, director of sales at Como Shambhala Estate; Greg Payne, spa operations director at Amanresorts International; Kathryn Moore, director of operations at Mspa International; and Paul Hawco, director of Talise spa operations at Jumeirah.
New for 2014, the event also includes a pre-convention workshop on spa psychology. Hosted by Neil Orvay, founder of the Sense of Touch day spa chain, the all-day workshop will be held on Saturday 22 February and will inspire and motivate attendees into taking their business forward by offering an insight into how using psychology can help motivate their team and drive treatment and retail sales.
Read more from this issue of Spa Business magazine
Interview: Paul Scialla
Delos founder talks to Katie Barnes about creating the first set of wellbeing building standards and securing investment from Leonardo DiCaprio
Ask an expert: Detox
Done well, detox presents numerous business opportunities – but what's the best approach to take and what treatments should be avoided?
Business analysis: Spa inclusive
Some resorts are enticing clients with free, daily spa treatments. Neena Dhillon takes a look at the business model
Wellness tourism: Time to shine
Sophie Benge reports on wellness tourism in central and eastern Europe – a market that's ripe for development
Wellness research: Culture king
The Futures Company provides an insightful overview on how different cultures view health and wellbeing
Hotel spa research: Top division
In the hotel sector, spa revenue is growing faster than other revenue streams, according to a new PKF report. Andrea Foster analyses the findings
EXECUTIVE PACKAGE Full conference attendance including lunch, morning coffee and afternoon tea. Exclusive access to the Professional Spa & Wellness networking lounge and access to the Professional Beauty exhibition.
One day (Sunday or Monday) £189 +VAT = £226.80 Two days (Sunday and Monday) £275 +VAT = £330 Saturday workshop £225 +VAT = £270
VIP PACKAGE All the executive package as well as a ticket for the World Spa & Wellness Awards dinner including: champagne reception, three course meal with wine, entertainment and the awards on Sunday 23 February at Guildhall, London. Plus dedicated concierge service with access to our team of specialists who will help make your stay as smooth as possible. Plus, if you’re in town, the Director’s networking party at A-Loft hotel ExCeL on the evening of Saturday 22 February.
One day (Sunday or Monday) £297 +VAT = £356.40 Two days (Sunday and Monday) £385 +VAT = £462 Saturday workshop £225 +VAT = £270
To book your delegate’s pass for the 2014 Professional Spa & Wellness Convention, visit www.professionalspawellness.com/convention
The Spa Life UK Convention returns from 21–23 June 2026 at Whittlebury Park Hotel, Spa &
Golf Resort, bringing together spa managers, directors and owners for two days of focused
education, meaningful connection and commercial insight. [more...]
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to
our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]
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Returning after a successful 2013 event, which attracted 340 senior spa and wellness industry speakers and delegates from around the globe, the 2014 Professional Spa & Wellness Convention will be held on Sunday 23 February and Monday 24 February at ExCeL, London
Covering a wide range of topics, this strategic convention gets to the heart of the business and provides delegates with practical solutions to improve their business.
Sunday’s programme will focus on daily spa operations, the first 100 days as a spa owner or director, social media strategies that bring visitors through the door, employee engagement to improve staff performance and durability and space optimisation.
Monday’s programme will cover spa marketing to increase the number of clients, spa franchises, the viability of medi-spa offerings and how ecology can impact positively on the bottom line.
The speaker line-up includes Aldina Duarte-Ramos, director of development, wellbeing activities, at Sofitel and Thalassa Sea & Spa; Corinna Yapp, director of sales at Como Shambhala Estate; Greg Payne, spa operations director at Amanresorts International; Kathryn Moore, director of operations at Mspa International; and Paul Hawco, director of Talise spa operations at Jumeirah.
New for 2014, the event also includes a pre-convention workshop on spa psychology. Hosted by Neil Orvay, founder of the Sense of Touch day spa chain, the all-day workshop will be held on Saturday 22 February and will inspire and motivate attendees into taking their business forward by offering an insight into how using psychology can help motivate their team and drive treatment and retail sales.
Read more from this issue of Spa Business magazine
Interview: Paul Scialla
Delos founder talks to Katie Barnes about creating the first set of wellbeing building standards and securing investment from Leonardo DiCaprio
Ask an expert: Detox
Done well, detox presents numerous business opportunities – but what's the best approach to take and what treatments should be avoided?
Business analysis: Spa inclusive
Some resorts are enticing clients with free, daily spa treatments. Neena Dhillon takes a look at the business model
Wellness tourism: Time to shine
Sophie Benge reports on wellness tourism in central and eastern Europe – a market that's ripe for development
Wellness research: Culture king
The Futures Company provides an insightful overview on how different cultures view health and wellbeing
Hotel spa research: Top division
In the hotel sector, spa revenue is growing faster than other revenue streams, according to a new PKF report. Andrea Foster analyses the findings
EXECUTIVE PACKAGE Full conference attendance including lunch, morning coffee and afternoon tea. Exclusive access to the Professional Spa & Wellness networking lounge and access to the Professional Beauty exhibition.
One day (Sunday or Monday) £189 +VAT = £226.80 Two days (Sunday and Monday) £275 +VAT = £330 Saturday workshop £225 +VAT = £270
VIP PACKAGE All the executive package as well as a ticket for the World Spa & Wellness Awards dinner including: champagne reception, three course meal with wine, entertainment and the awards on Sunday 23 February at Guildhall, London. Plus dedicated concierge service with access to our team of specialists who will help make your stay as smooth as possible. Plus, if you’re in town, the Director’s networking party at A-Loft hotel ExCeL on the evening of Saturday 22 February.
One day (Sunday or Monday) £297 +VAT = £356.40 Two days (Sunday and Monday) £385 +VAT = £462 Saturday workshop £225 +VAT = £270
To book your delegate’s pass for the 2014 Professional Spa & Wellness Convention, visit www.professionalspawellness.com/convention
A recent survey by the UK Spa Association (UKSA) into the industry’s approach to cancer care
has revealed that almost half of participating respondents (46 per cent) are unaware that
cancer is a disability and guests with a cancer diagnosis must be given
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of
Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los
Cabos.
Mandarin Oriental has announced a standalone residence brand, Mansions, which will debut at
Emirates Palace, Mandarin Oriental Mansions, Abu Dhabi, in 2029.
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day
(GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in
alignment with the day’s theme #JoyMagenta.
The Global Wellness Summit (GWS) will celebrate its 20th anniversary at the 2026 event in
Phuket, Thailand, later this year with the theme: The Science, Art and Soul of Wellness.
Auko, an all-inclusive development, is opening in Phong Nha in Vietnam in Q3 2026, with a
series of 30 tented eco-lodges and wellness hospitality operations by Lumina Wellbeing.
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions
that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once
complete, according to prof David Russell, CEO of Therme UK.
Naples Beach Club, a Four Seasons Resort, has opened a 2,800sq m spa called The Sanctuary,
with the design and concept inspired by the Native American people that populated Florida’s
Southwest coast – the Calusa.
Swire Hotels’ luxury hospitality brand Upper House has revealed it will roll out its two-day
House of Healing retreats at its three hotels in Hong Kong, Chengdu and Shanghai.
The Spa Life UK Convention returns from 21–23 June 2026 at Whittlebury Park Hotel, Spa &
Golf Resort, bringing together spa managers, directors and owners for two days of focused
education, meaningful connection and commercial insight. [more...]
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to
our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]
+ More featured suppliers
COMPANY PROFILES
Knesko Skin Known for their unique approach to wellness and beauty, Knesko’s products combine ancient healing tr [more...]