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in this issue
• Avani brand launches in Sri Lanka
• Customer loyalty trends revealed
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| Training directory |
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| News headlines |
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By Pete Hayman

Hilton Worldwide's international spa concept, eforea: spa at Hilton, is to be
made available to franchise owners across three brands after being "refined" at
seven managed locations. More>> |
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BY Tom Walker

Tunisia-based operator Yadis Hotels will open a new spa hotel in the Tunisian
resort town of Djerba in March. More>> |
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Ask an expert :

Crisis control

The Arab Spring, the Japanese tsunami and bombings in Mumbai – what’s the best way of dealing with a crisis? We ask those who have first-hand experience of the events View>> |
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Fitness:

Pilates

Pure vs applied – should pilates only ever involve the exercises designed by Joseph Pilates, or can his philosophy be applied while keeping the product moving with the times? View>> |
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Interview:

Gary Henkin

The president and founder of WTS International – the US-based spa management and consultancy firm – talks to Rhianon Howells about expanding globally View>> |
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| News
in brief |
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13 Jan 2012

Four Seasons unveils Luxury Trend Report

Luxury consumers are embracing new technologies, such as iPads and other
tablets, in ways that are transforming "the face of travel", according to Four
Seasons Hotels and Resorts. More>>
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| Spa product news |
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Elemental Herbology unveils the future

FROM spa-KIT.NET

Elemental Herbology says it has introduced
the future in bio-active anti-ageing skincare
with its new Cell Active Rejuvenation Age
Support Facial Moisturiser.
More>> |
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| Beauty product news |
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Book4time

Book4time was founded in 2004 and is a
privately owned corporation. |

Book4time is the world’s most robust
web-based spa software and management
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and complex business requirements.
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