In the penultimate part of this series by industry consultant David Camp, understand how to assess profitability and predict whether a new venture will deliver adequate returns
By David Camp | Published in Attractions Management 2017 issue 3
Bellewaerde in Belgium is one of many parks operated
by Compagnie des Alpes
In this series of articles, we have discussed demand volumes, revenues and operating costs. Combining these leads to the critical assessment of profit or loss for a business, helping us answer the question – is it worth it?
While there is no standard financial reporting method for visitor attractions specifically, a common measure of the profits of a business is an assessment of the EBITDA (earnings before interest, tax, depreciation and amortisation). This effectively measures the core business operation and also allows comparison between attractions businesses.
Comparing the EBITDA to the total revenue provides a measure of the profit margin for the business. All too often, promoters of development projects over-state the potential profits, either through an over-estimation of the income or understating the operating costs, or both.
Analysing income Table 1 provides revenues and profit margins for 2016 from the annual reports for a number of attractions operating groups. The average profit margin across the sample is 32.5 per cent, although, as shown, there are some variances, with Universal Parks performing particularly well on the back of the popularity of their Harry Potter-themed attractions. The continuing negative press coverage around keeping killer whales in captivity and the Blackfish film is impacting SeaWorld’s performance, while Compagnie des Alpes continues to wrestle with operating a diverse range of medium and small attractions across Europe.
With each group operating a number of attractions, these consolidated figures mask stronger or weaker individual attraction operations. While details for individual attractions within these groups are not publicly available, there is published information available on the performance of a range of visitor attractions. We show the performance across a selection of individual attractions in Table 2.
Talking margins The list includes a number of theme parks, entertainment attractions, museums and wildlife attractions. As shown, the majority of the attractions listed achieve EBITDA margins between 10 per cent and 40 per cent, with an average of 22 per cent. These margins are generally lower than the averages achieved by the major operators, reflecting the experience of these operating groups.
While almost all of the attractions report a positive EBITDA margin, a number of them require significant financial support from grants, donations or endowments to be able to deliver these returns. This is common with many museums and wildlife attractions where visitor revenues account for less than half of the annual revenues and it is only through external funding that the attractions can continue to operate.
As shown, while attraction operations can be profitable, even for the strongest commercial operators it is difficult to exceed profit margins of more than 35 per cent. This leads to the question of what attractions are worth and how much should be invested to create new attractions?
An attraction’s value For visitor attractions, valuations are based on the earnings of the business, regardless of the amount invested. Sometimes there is an additional value associated with a building, if owned, but for most attractions there is little alternative use that the assets could be put to. Therefore, attractions are valued on a multiple of their EBITDA.
The assessment of what multiple to use depends upon a number of factors, such as the future potential of the business, whether the current EBITDA is strong or weak, the quality of the assets, how much future investment will be needed at the attractions, and the appetite of the investor for the business.
Table 3 shows examples of attraction sales and the associated EBITDA multiple. The average EBITDA multiple across the deals is just over eight, meaning that, in general, attractions are worth around eight times their annual profits. This is a useful guideline for the scale of investment that can be supported by a new attraction.
However, this presents a challenge for developers and designers of new attractions, as it is often difficult to create the scale and vision that a developer is seeking for budgets that can be supported by the business and deliver a return.
Forecasting success It is not uncommon for promoters of new projects to develop a bottom-up business plan based on a target investment level, with operating revenue and cost forecasts created to justify the scale of investment. Typically, these plans are over-optimistic, have little relationship to the size of the markets or demand levels, and do not reflect industry performance benchmarks. This may not stop them getting funded and built, but it often leads to financial problems when the operation cannot deliver on the forecasts.
Successful attractions developers and operators, such as Merlin Entertainments, understand the importance of balancing costs and values. Much of Merlin’s expansion has been through their midway attractions – Sea Life Centres, Dungeons, Madame Tussauds and Legoland Discovery Centres. These attractions are designed to a standard scale and budget, and new locations need to be able to deliver appropriate attendance levels and revenues to provide the company with a solid return on their investment. If a location cannot do this, they do not pursue the opportunity.
Success for Merlin is based on learning from past experiences and replicating proven business models. While this is not the only route to creating successful attractions, new developers would do well to take a leaf out of their book.
Read more from this issue of Spa Business magazine
Interview: Wolfgang Kiessling
We talked to Wolfgang Kiessling, who set
up a small parrot park on Tenerife in the
1970s. Today, Loro Parque and Siam Park
are some of Europe’s top attractions
Promotional feature: Sysco Productions
Sysco Productions is a world-class experience delivery
company, working for global clients in the museum and
heritage, exhibition, and sports and leisure industries
Series roadmap This eight-part series outlines the patterns and dynamics that define every attraction – from visitor behaviour and guest spending to operating costs and profitability CONTENTS 1. An overview 2. How are you perceived? 3. Benchmarking 4. Planning a new attraction 5. Driving revenues 6. Controlling costs 7. Is it worth it? 8. Benefits and impacts
Table 1 : Revenues and profit margins for operating groups in 2016
Table 2 : Revenues and profit margins for individual attractions
Table 3 : Sales of attractions and EBITDA multiple
David Camp, D&J International Consulting email: [email protected] website: www.djintcon.com
SeaWorld’s profit margin is impacted by negative attitudes to orcas in captivity
The Empire State Building’s visitor attraction achieves a profit margin of 73.4 per cent
Madame Tussauds and other Merlin midways are based on tried-and-tested models, and only sited at locations that meet the operator’s specific criteria
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to
our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]
In the penultimate part of this series by industry consultant David Camp, understand how to assess profitability and predict whether a new venture will deliver adequate returns
By David Camp | Published in Attractions Management 2017 issue 3
Bellewaerde in Belgium is one of many parks operated
by Compagnie des Alpes
In this series of articles, we have discussed demand volumes, revenues and operating costs. Combining these leads to the critical assessment of profit or loss for a business, helping us answer the question – is it worth it?
While there is no standard financial reporting method for visitor attractions specifically, a common measure of the profits of a business is an assessment of the EBITDA (earnings before interest, tax, depreciation and amortisation). This effectively measures the core business operation and also allows comparison between attractions businesses.
Comparing the EBITDA to the total revenue provides a measure of the profit margin for the business. All too often, promoters of development projects over-state the potential profits, either through an over-estimation of the income or understating the operating costs, or both.
Analysing income Table 1 provides revenues and profit margins for 2016 from the annual reports for a number of attractions operating groups. The average profit margin across the sample is 32.5 per cent, although, as shown, there are some variances, with Universal Parks performing particularly well on the back of the popularity of their Harry Potter-themed attractions. The continuing negative press coverage around keeping killer whales in captivity and the Blackfish film is impacting SeaWorld’s performance, while Compagnie des Alpes continues to wrestle with operating a diverse range of medium and small attractions across Europe.
With each group operating a number of attractions, these consolidated figures mask stronger or weaker individual attraction operations. While details for individual attractions within these groups are not publicly available, there is published information available on the performance of a range of visitor attractions. We show the performance across a selection of individual attractions in Table 2.
Talking margins The list includes a number of theme parks, entertainment attractions, museums and wildlife attractions. As shown, the majority of the attractions listed achieve EBITDA margins between 10 per cent and 40 per cent, with an average of 22 per cent. These margins are generally lower than the averages achieved by the major operators, reflecting the experience of these operating groups.
While almost all of the attractions report a positive EBITDA margin, a number of them require significant financial support from grants, donations or endowments to be able to deliver these returns. This is common with many museums and wildlife attractions where visitor revenues account for less than half of the annual revenues and it is only through external funding that the attractions can continue to operate.
As shown, while attraction operations can be profitable, even for the strongest commercial operators it is difficult to exceed profit margins of more than 35 per cent. This leads to the question of what attractions are worth and how much should be invested to create new attractions?
An attraction’s value For visitor attractions, valuations are based on the earnings of the business, regardless of the amount invested. Sometimes there is an additional value associated with a building, if owned, but for most attractions there is little alternative use that the assets could be put to. Therefore, attractions are valued on a multiple of their EBITDA.
The assessment of what multiple to use depends upon a number of factors, such as the future potential of the business, whether the current EBITDA is strong or weak, the quality of the assets, how much future investment will be needed at the attractions, and the appetite of the investor for the business.
Table 3 shows examples of attraction sales and the associated EBITDA multiple. The average EBITDA multiple across the deals is just over eight, meaning that, in general, attractions are worth around eight times their annual profits. This is a useful guideline for the scale of investment that can be supported by a new attraction.
However, this presents a challenge for developers and designers of new attractions, as it is often difficult to create the scale and vision that a developer is seeking for budgets that can be supported by the business and deliver a return.
Forecasting success It is not uncommon for promoters of new projects to develop a bottom-up business plan based on a target investment level, with operating revenue and cost forecasts created to justify the scale of investment. Typically, these plans are over-optimistic, have little relationship to the size of the markets or demand levels, and do not reflect industry performance benchmarks. This may not stop them getting funded and built, but it often leads to financial problems when the operation cannot deliver on the forecasts.
Successful attractions developers and operators, such as Merlin Entertainments, understand the importance of balancing costs and values. Much of Merlin’s expansion has been through their midway attractions – Sea Life Centres, Dungeons, Madame Tussauds and Legoland Discovery Centres. These attractions are designed to a standard scale and budget, and new locations need to be able to deliver appropriate attendance levels and revenues to provide the company with a solid return on their investment. If a location cannot do this, they do not pursue the opportunity.
Success for Merlin is based on learning from past experiences and replicating proven business models. While this is not the only route to creating successful attractions, new developers would do well to take a leaf out of their book.
Read more from this issue of Spa Business magazine
Interview: Wolfgang Kiessling
We talked to Wolfgang Kiessling, who set
up a small parrot park on Tenerife in the
1970s. Today, Loro Parque and Siam Park
are some of Europe’s top attractions
Promotional feature: Sysco Productions
Sysco Productions is a world-class experience delivery
company, working for global clients in the museum and
heritage, exhibition, and sports and leisure industries
Series roadmap This eight-part series outlines the patterns and dynamics that define every attraction – from visitor behaviour and guest spending to operating costs and profitability CONTENTS 1. An overview 2. How are you perceived? 3. Benchmarking 4. Planning a new attraction 5. Driving revenues 6. Controlling costs 7. Is it worth it? 8. Benefits and impacts
Table 1 : Revenues and profit margins for operating groups in 2016
Table 2 : Revenues and profit margins for individual attractions
Table 3 : Sales of attractions and EBITDA multiple
David Camp, D&J International Consulting email: [email protected] website: www.djintcon.com
SeaWorld’s profit margin is impacted by negative attitudes to orcas in captivity
The Empire State Building’s visitor attraction achieves a profit margin of 73.4 per cent
Madame Tussauds and other Merlin midways are based on tried-and-tested models, and only sited at locations that meet the operator’s specific criteria
Premium London health club, KX Chelsea, will imminently unveil its most significant
redevelopment since its launch in 2002 to create an integrated wellness model combining
training, recovery and relaxation.
Rosewood Le Guanahani St Barth, on the northeast coast of Saint Barthélemy in the French
West Indies, is offering a programme of ocean-inspired yoga classes between 8-14 June to
celebrate Global Wellness Day (GWD).
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package
that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
The Ritz-Carlton, Langkawi, in Malaysia, has revealed a schedule for Global Wellness Day
(GWD) that includes guided rainforest walks, mindful movement and guided coastal meditation
experiences.
Longevitix, a clinical platform for preventive and longevity medicine, has launched its AI-
powered intelligence system to help physicians deliver continuous, personalised longevity-
focused care at scale.
Atmantan Wellness Centre, an integrative wellness destination in Mulshi, near Pune in India, is
expanding its portfolio by adding a new centre in Hyderabad that will launch between 2028 and
2029.
A recent survey by the UK Spa Association (UKSA) into the industry’s approach to cancer care
has revealed that almost half of participating respondents (46 per cent) are unaware that
cancer is a disability and guests with a cancer diagnosis must be given
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of
Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los
Cabos.
Mandarin Oriental has announced a standalone residence brand, Mansions, which will debut at
Emirates Palace, Mandarin Oriental Mansions, Abu Dhabi, in 2029.
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to
our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]
