Iyashi Dôme’s head of training Florent Cornelis explains how the brand’s hands-free, non-contact treatments combine profitability with safety.
Why should operators invest in Iyashi Dôme technology? High-tech touchless therapies allow spas to offer effective, hygienic treatments and seamless customer experience. This is especially timely today as they can cater to customers who are concerned about close contact with others but still looking for spa treatments.
What are the health benefits of using the Iyashi Dôme? Far-infrared treatments are known to be effective for anti-ageing and slimming with real and proven results, as well as supporting the immune system, reducing muscle stress, encouraging restorative sleep and detoxification and improving skin issues. Ultimately, we help guests feel rejuvenated.
Who can operate the Iyashi Dôme and how much training is required? Iyashi Dôme technology can be used across many different sectors including spa and wellness, health and fitness and the medical field. Anyone can operate the technology following our mandatory training day received upon delivery and an additional half-day of training a few weeks later. We follow up with all partners to ensure they’re confident using the technology and communicating protocol to customers.
Describe the Iyashi Dôme customer journey The journey starts with a welcoming drink and hot refreshing oshibori towel, followed by a short interview with a therapist to complete the disclaimer and choose the correct intensity – either Intense or Soft.
A 30-minute Intense treatment is practised naked or in disposable underwear and is designed to trigger heavy sweating, while a Soft session is intended for those searching for a relaxing infra-red experience. The latter can be practised dressed and lasts from 15 to 45 minutes without stimulating sweating.
During both sessions, therapists check on guests halfway through to ensure they’re comfortable. The ritual is completed with a warm shower to help relax and invigorate users.
How can Iyashi Dôme therapies be combined with other treatments? The device can effectively prepare the body to receive other treatments – including facials, massages or body treatments – and help enhance guests’ experience of other treatments offered.
How much does an Iyashi Dôme and its treatments cost? How long does it take to achieve a return on investment? A standard Iyashi Dôme device costs €28,000 (£23,698, US$32,860). With a recommended price of €50 (US$61, £44) per 30-minute session, Iyashi Dôme offers spas a return on investment in less than nine months, at the rate of just three sessions per day.
photo courtesy of Iyashi Dôme
"High-tech touchless therapies allow spas to offer effective, hygienic treatments and seamless customer experience. This is especially timely today as they can cater to customers who are concerned about close contact with others but still looking for spa treatments," – Florent Cornelis
Read more from this issue of Spa Business magazine
View contents of Spa Business 2021 issue 3
Editor's letter: All about the people
With global staff shortages threatening to stall economic recovery, it’s time to reboot our commitment to driving improvements in pay and working conditions across the spa and wellness industry
Spa people: Dr Mark Hyman
Dr Mark Hyman MD believes functional medicine has the power to be life-changing in the health and wellbeing of patients.
New opening: Six Senses Shaharut
Six Senses has opened the doors to its new 60-key retreat in Israel’s southern Negev Desert, complete with a 1,900sq m, two-level spa and wellness sanctuary
New opening: QC NY
A 74,000sq ft Italian day spa has opened on New York’s Governors Island after a US$50m investment and seven years of planning, building and restoration.
Interview: Kenneth Ryan
We talk to the global head of spa at Marriott International about navigating the global lockdown, re-imagining the company's brand portfolio and what it will take to succeed post-COVID-19
Sponsored: Time out
Answering a growing demand
for non-invasive, anti-ageing skin
care, Comfort Zone is relaunching
its Sublime Skin line with a new
filler-like natural formula that
reverses cellular degeneration
Research: Total impact
Latest ISPA report considers the economic fallout of the pandemic and the spa industry's road to recovery
Sponsored: Gharieni Group
CEO Sammy Gharieni talks about his relentless drive
to deliver innovative products to underpin operators’ success
Analysis: Role model
What business models are showing the most potential in the wellness industry? Lyndsay Madden Nadeau shares her insights
Interview: Lorenzo Giannuzzi
The hospitality veteran dreamed of reinventing an historic Italian palazzo as a world-class medical spa. Lisa Starr went to find out more
Sponsored: TechnoAlpin
Snow rooms are creating a ‘wow’ factor for customers,
while reducing operating costs in the delivery of hot and cold
experiences
Interview: Gloria Caulfield
The executive director of Lake Nona wellness community talks about tapping into the latest tech to create healthy living environments
Software: Revenue management
How software suppliers have been supporting spas to get savvy with yield management since the pandemic began
Promotion: Iyashi Dôme
Iyashi Dôme’s touchless infrared tech is the perfect investment for the post-lockdown world, says Florent Cornelis
Contrast therapy, based on the alternation of hot and cold rituals, has become one of the
most valued practices in the fields of wellness and recovery. [more...]
Iyashi Dôme’s head of training Florent Cornelis explains how the brand’s hands-free, non-contact treatments combine profitability with safety.
Why should operators invest in Iyashi Dôme technology? High-tech touchless therapies allow spas to offer effective, hygienic treatments and seamless customer experience. This is especially timely today as they can cater to customers who are concerned about close contact with others but still looking for spa treatments.
What are the health benefits of using the Iyashi Dôme? Far-infrared treatments are known to be effective for anti-ageing and slimming with real and proven results, as well as supporting the immune system, reducing muscle stress, encouraging restorative sleep and detoxification and improving skin issues. Ultimately, we help guests feel rejuvenated.
Who can operate the Iyashi Dôme and how much training is required? Iyashi Dôme technology can be used across many different sectors including spa and wellness, health and fitness and the medical field. Anyone can operate the technology following our mandatory training day received upon delivery and an additional half-day of training a few weeks later. We follow up with all partners to ensure they’re confident using the technology and communicating protocol to customers.
Describe the Iyashi Dôme customer journey The journey starts with a welcoming drink and hot refreshing oshibori towel, followed by a short interview with a therapist to complete the disclaimer and choose the correct intensity – either Intense or Soft.
A 30-minute Intense treatment is practised naked or in disposable underwear and is designed to trigger heavy sweating, while a Soft session is intended for those searching for a relaxing infra-red experience. The latter can be practised dressed and lasts from 15 to 45 minutes without stimulating sweating.
During both sessions, therapists check on guests halfway through to ensure they’re comfortable. The ritual is completed with a warm shower to help relax and invigorate users.
How can Iyashi Dôme therapies be combined with other treatments? The device can effectively prepare the body to receive other treatments – including facials, massages or body treatments – and help enhance guests’ experience of other treatments offered.
How much does an Iyashi Dôme and its treatments cost? How long does it take to achieve a return on investment? A standard Iyashi Dôme device costs €28,000 (£23,698, US$32,860). With a recommended price of €50 (US$61, £44) per 30-minute session, Iyashi Dôme offers spas a return on investment in less than nine months, at the rate of just three sessions per day.
photo courtesy of Iyashi Dôme
"High-tech touchless therapies allow spas to offer effective, hygienic treatments and seamless customer experience. This is especially timely today as they can cater to customers who are concerned about close contact with others but still looking for spa treatments," – Florent Cornelis
Read more from this issue of Spa Business magazine
View contents of Spa Business 2021 issue 3
Editor's letter: All about the people
With global staff shortages threatening to stall economic recovery, it’s time to reboot our commitment to driving improvements in pay and working conditions across the spa and wellness industry
Spa people: Dr Mark Hyman
Dr Mark Hyman MD believes functional medicine has the power to be life-changing in the health and wellbeing of patients.
New opening: Six Senses Shaharut
Six Senses has opened the doors to its new 60-key retreat in Israel’s southern Negev Desert, complete with a 1,900sq m, two-level spa and wellness sanctuary
New opening: QC NY
A 74,000sq ft Italian day spa has opened on New York’s Governors Island after a US$50m investment and seven years of planning, building and restoration.
Interview: Kenneth Ryan
We talk to the global head of spa at Marriott International about navigating the global lockdown, re-imagining the company's brand portfolio and what it will take to succeed post-COVID-19
Sponsored: Time out
Answering a growing demand
for non-invasive, anti-ageing skin
care, Comfort Zone is relaunching
its Sublime Skin line with a new
filler-like natural formula that
reverses cellular degeneration
Research: Total impact
Latest ISPA report considers the economic fallout of the pandemic and the spa industry's road to recovery
Sponsored: Gharieni Group
CEO Sammy Gharieni talks about his relentless drive
to deliver innovative products to underpin operators’ success
Analysis: Role model
What business models are showing the most potential in the wellness industry? Lyndsay Madden Nadeau shares her insights
Interview: Lorenzo Giannuzzi
The hospitality veteran dreamed of reinventing an historic Italian palazzo as a world-class medical spa. Lisa Starr went to find out more
Sponsored: TechnoAlpin
Snow rooms are creating a ‘wow’ factor for customers,
while reducing operating costs in the delivery of hot and cold
experiences
Interview: Gloria Caulfield
The executive director of Lake Nona wellness community talks about tapping into the latest tech to create healthy living environments
Software: Revenue management
How software suppliers have been supporting spas to get savvy with yield management since the pandemic began
Promotion: Iyashi Dôme
Iyashi Dôme’s touchless infrared tech is the perfect investment for the post-lockdown world, says Florent Cornelis
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across
the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans
to expand.
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research
initiative that will provide insights into the retreat sector from both consumer and industry
perspectives.
The Wellness Tourism Association (WTA) has published a non-regulatory global industry
framework designed to ensure the retreat market offers responsible experiences.
A new survey of UK and international spa practitioners shows that stress, burnout and
wellbeing concerns have caused one in three respondents to consider leaving the industry.
The UK's four Chief Medical Officers have published a refreshed edition of Physical activity
guidelines: UK Chief Medical Officers' report, updating the evidence that underpins the nation's
physical activity recommendations and placing greater emphasis on strength, balance, reducing
sedentary behaviour and, for the first time, supporting people taking weight loss medications.
Anna Bjurstam has left her role as Wellness Pioneer at Six Senses Hotels and Resorts and
launched a new wellness, longevity and “consciousness consultancy” called Wahayla.
Fairmont Cheshire, The Mere, has opened today (10 July) in the Northwest of England
with a
1,715sq m Fairmont Spa that has been designed using a ‘Wellness without Walls’
concept.
Wellness hotels generating less than US$1 million (€932,700, £785,200) – or 10 per cent of
total revenue from wellness and leisure – recorded the strongest RevPAR and TRevPAR growth
in 2025 across categories when compared with 2024, according to the latest Wellness Real
Estate Report by RLA Global, produced in partnership with P and L benchmarking firm HotStats.
Contrast therapy, based on the alternation of hot and cold rituals, has become one of the
most valued practices in the fields of wellness and recovery. [more...]
