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An experiment between PortAventura and Cirque du Soleil proves mutually beneficial, as the park offers its guests a theatrical diversion with the Kooza show and the circus company gets a regular European base to pitch its big top
By Alice Davis | Published in Attractions Management 2014 issue 4
PortAventura, the biggest theme park and resort in southern Europe, aims to be a first-class international destination that appeals to a market far beyond its Spanish borders. This vision is an integral part of the theme park’s DNA.
The park is effective at promoting itself to the wider world and it has worked hard to target overseas customers. That’s paid off, with 40 per cent of its 4 million visitors coming from outside Spain in 2014.
The Salou-based resort is aiming to increase that number to 50 per cent, and it knows how to do it: by investing in new and more innovate attractions. The destination manages a diverse and changing portfolio in order to sustain this appeal and reach new audiences.
It’s for this reason that PortAventura approached renowned Canadian performance troupe Cirque du Soleil and suggested they partner for the summer season, with a view to making it a long-term commitment. It turned out to be a fruitful proposal, as the Cirque du Soleil big top at PortAventura sold more than 101,000 tickets over its 10 July to 30 August 2014 run. Negotiations are underway for the collaboration to continue, with the Canadian company bringing a different show to the park next year.
“One of the keys to the success of PortAventura is that we present a new project every year,” says Fernando Aldecoa, the park’s general manager. In 2012, the Shambhala rollercoaster launched; in 2013, the new-look Costa Caribe aquatic park opened, and the ride Angkor followed in 2014. Since 2009, the park has invested over $158m (£99m, €125m) in its “internationalisation startegy”. “We want something to make people come back for the summer season. We needed a good hook for the international visitor who mainly comes in summer. If people stay for a week we have to provide enough activities,” he says.
Increasing stay time at the resort, which now has four hotels, is vital to the family-oriented park and increases the spend of the captive audience. The location is conducive to a multi-day destination. On the Costa Daurada on Spain’s east coast, PortAventura is bathed in the Catalan sun throughout the summer, with daily temperatures averaging 26°C and long hours of daylight through the peak months from May to August. With the beach, the city of Barcelona and the chance to watch Cirque du Soleil, tourists have a full menu of activities easily accessible from their accommodation.
PAST EXPERIENCE Cirque du Soleil agreed to the partnership, marking the first tie-up between the Canadian company and a European theme park and the first time the troupe has positioned itself closely with a theme park outside its partnerships with Disney at Walt Disney World, Orlando, and previously at Tokyo Disney Resort, Japan.
“We were looking for a place to go regularly in the summer and PortAventura was looking for the best quality entertainment it could get, so the marriage happened from there,” says Heather Reilly, company manager for the Kooza show, who oversees the logistics of the $35m (£20m, €26m) tour and its 130 staff. “Furthermore, the collaboration partners two strong A-brands together.”
Reilly is right – they’re certainly two big players, with the park worth an estimated $556m (£348m, €439m) at the end of 2013, and the entire global Cirque du Soleil outfit generating more than $900m (£564m, €711m) in revenues last year.
For PortAventura these partnerships – which are typically bold – have always been carefully selected. In 1997, when the park was just a few years old, it decided that a widely recognised IP would help boost the visibility of its brand.
A partnership with NBC Universal ensued, with famous Universal characters licensed to the park, making it more recognisable to overseas customers. The US entertainment giant then bought up the majority of shares and renamed the park Universal’s PortAventura, beofre Universal bowed out in the mid-2000s. By then, Woody Woodpecker, in particular, had become synonymous with the park. The well-known mascot and his friends still drive marketing campaigns and retail offerings. (Today, US investment fund KKR holds a 49.9 per cent stake in PortAventura, while Italian private equity firm Investindustrial, who came on board in 2009, owns 51.1 per cent.)
In 2008, the park teamed up with Sesame Street – one of the most widely watched children’s shows on the planet, with 8 million US viewers each week, and localised versions of the programme broadcast in 120 different nations. Characters like Elmo, Bert, Ernie, and the Cookie Monster were introduced at PortAventura. In 2011, the IP got a whole area to itself when SésamoAventura opened, and became the park’s most popular attraction, Aldecoa says.
The future will bring Ferrari Land, a 75,000sqm (807,000sq ft) addition, which is currently under construction and due to open in 2016. It’s no coincidence that Ferrari has been declared the most powerful brand in the world for two consecutive years by the Brand Finance Global 500 report. “Our priority is developing the international market,” Aldecoa says. “There are different strat-egies that we follow to achieve this, but one of them is to build up partnerships with top brands. Ferrari is one of these brands, and Cirque du Soleil is another.”
NEW EXPERIMENT Despite its alignments with other partners, bringing Kooza to Salou was a new kind of experience and a new way of working for both PortAventura and Cirque du Soleil. Both sides took a relaxed view, deciding to see how well the eight-week run of shows was received before making any further commitments. “Of course, the first time was an experiment for us and for them. It was the first time we’d collaborated with an external company on a thing like this. Our plan was that if it worked we’d keep collaborating and they’d have a permanent base in summer at the resort. We could even extend the season,” says Aldecoa.
Working side by side was key to the partnership. While PortAventura led the marketing campaigns, they were agreed with Cirque du Soleil first. Ticketing was primarily through the Canadian company’s website, while PortAventura sold tickets from the resort, Salou and surrounding areas. “We expected Kooza to be a big success not only with the international market but with the local market,” Aldecoa says. “It was possible for local people to buy a ticket and spend the day in the park and then go to the show.”
Reilly, whose 65-trailer operation travels from city to city carrying the entire infrastructure of the Kooza show, agrees that it’s about maximising potential audience members. “As well as PortAventura’s guests there’s a permanent population base,” she says. “We’ve got Reus, we’ve got Tarragona. We’ve got a big fan base in Barcelona. From our point of view, they come for the show, and from PortAventura’s point of view, they stay and go to the park, so it’s a win-win.”
The joint venture involved up-front investment in the site – including improving the terrain – from PortAventura, who provided the land for the big top rent-free. For Cirque du Soleil, the initial investment was getting the tent, stage, equipment and staff to Salou. That undertaking in itself is a logistical behemoth, but the well-oiled operation runs like clockwork.
“Our regular transfer takes us 10 days,” she says. “It’s two days to tear everything down, pack it on the trucks and get it on the road. It’s about seven days to put it all together. It’s very well organised. Everything has its place and its timing.”
That professionalism was important. “One of the reasons we chose them and no other circus or show is because they are perfect. We don’t have to worry about logistics because they are the best in the world at logistics,” Aldecoa says.
Both he and Reilly used the fledgling season to figure out the best ways to reach their diverse audience, be it international or local, on-park or far-flung. Moreover, they wanted to persuade people that this theatrical, acrobatic extravaganza at PortAventura was a fantastic reason to come back next year – and it looks like they succeeded.
“We can be pretty sure that the show was a key factor that contributed to the rise in the number of visits this summer,” says Aldecoa. “And, if I’m asked to describe the audiences’ reaction to Kooza, they were completely astonished. The families with small kids were absolutely surprised. Everybody described the show as ‘incredible’ and ‘breathtaking’.”
Read more from this issue of Spa Business magazine
View contents of Spa Business 2014 issue 4
Editor’s letter: Access for all
We ask whether enough is being done to ensure access for all to
attractions and what practical steps can be taken to improve things
Interview: Tim Smit
The Eden Project was groundbreaking
when it opened in 2001. Now the
attraction’s founder Tim Smit is taking
the concept to a global audience,
and he’s starting with China
Interview: Jonathan Gottschall
Literary scholar and author of The
Storytelling Animal explains why we’re
all addicted to story, and how attractions
can capitalise on our love of narrative
Heritage: Actions Speak Louder
The National Trust’s Ben Cowell
describes how landscaping can build up
to a reveal, and ways the organisation
is using actors to bring history to life
Conference Report: SATE 2014
TEA president Christine Kerr presents
the hot topics from the annual design
conference devoted to Storytelling,
Architecture, Technology, Experience
Story Centres: Tell Me A Story
The popularity of story centres shows
the youngest generation – dubbed
digital natives – are thirsty for
children’s literature and illustration
Technology: Reinventing the Nerd
Meet carnival-inspired Two Bit
Circus, created from its founders’
passion for engineering, video games
and the newest technologies
Promotional feature: BARCO
Barco offers state-of-the-art visualisation technology and
a holistic solution uniquely tailored to suit any attraction
Rides: The Ride Makers
In the first of a new series,
industry-leading manufacturers
tell us about the latest trends and
innovations in thrill coasters
Theme Parks: Kooza Came to Town
PortAventura’s general manager
on the Spanish park’s partnership
with celebrated circus troupe Cirque
du Soleil and its Kooza show
Planetariums: Tom Falvey
A new planetarium, capable of live
streaming to 14,000 schools, opens
as a new addition to the South
Carolina State Museum in the US
Show Preview: IAAPA EXPO
IAAPA returns to the Orange County Convention Center in Orlando,
Florida, from 18-21 November, with more than 1,000 exhibitors
and an expected 27,000 attendees
Multimedia: Art Project
State-of-the-art projectors and
world-class artists combine to
create inspiring installations
In today’s premium spa environment, every detail shapes the guest experience – right down to
the softness of towels and the freshness of linens. [more...]
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to
our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]
+ More featured suppliers
COMPANY PROFILES
We Work Well Inc
In 2019 Monica Helmstetter and Lucy Hugo founded the American hosted buyer event company We Work Wel [more...]
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Agilysys, Inc. (Nasdaq: AGYS), is a leading
global provider of hospitality software
solutions that [more...]
An experiment between PortAventura and Cirque du Soleil proves mutually beneficial, as the park offers its guests a theatrical diversion with the Kooza show and the circus company gets a regular European base to pitch its big top
By Alice Davis | Published in Attractions Management 2014 issue 4
PortAventura, the biggest theme park and resort in southern Europe, aims to be a first-class international destination that appeals to a market far beyond its Spanish borders. This vision is an integral part of the theme park’s DNA.
The park is effective at promoting itself to the wider world and it has worked hard to target overseas customers. That’s paid off, with 40 per cent of its 4 million visitors coming from outside Spain in 2014.
The Salou-based resort is aiming to increase that number to 50 per cent, and it knows how to do it: by investing in new and more innovate attractions. The destination manages a diverse and changing portfolio in order to sustain this appeal and reach new audiences.
It’s for this reason that PortAventura approached renowned Canadian performance troupe Cirque du Soleil and suggested they partner for the summer season, with a view to making it a long-term commitment. It turned out to be a fruitful proposal, as the Cirque du Soleil big top at PortAventura sold more than 101,000 tickets over its 10 July to 30 August 2014 run. Negotiations are underway for the collaboration to continue, with the Canadian company bringing a different show to the park next year.
“One of the keys to the success of PortAventura is that we present a new project every year,” says Fernando Aldecoa, the park’s general manager. In 2012, the Shambhala rollercoaster launched; in 2013, the new-look Costa Caribe aquatic park opened, and the ride Angkor followed in 2014. Since 2009, the park has invested over $158m (£99m, €125m) in its “internationalisation startegy”. “We want something to make people come back for the summer season. We needed a good hook for the international visitor who mainly comes in summer. If people stay for a week we have to provide enough activities,” he says.
Increasing stay time at the resort, which now has four hotels, is vital to the family-oriented park and increases the spend of the captive audience. The location is conducive to a multi-day destination. On the Costa Daurada on Spain’s east coast, PortAventura is bathed in the Catalan sun throughout the summer, with daily temperatures averaging 26°C and long hours of daylight through the peak months from May to August. With the beach, the city of Barcelona and the chance to watch Cirque du Soleil, tourists have a full menu of activities easily accessible from their accommodation.
PAST EXPERIENCE Cirque du Soleil agreed to the partnership, marking the first tie-up between the Canadian company and a European theme park and the first time the troupe has positioned itself closely with a theme park outside its partnerships with Disney at Walt Disney World, Orlando, and previously at Tokyo Disney Resort, Japan.
“We were looking for a place to go regularly in the summer and PortAventura was looking for the best quality entertainment it could get, so the marriage happened from there,” says Heather Reilly, company manager for the Kooza show, who oversees the logistics of the $35m (£20m, €26m) tour and its 130 staff. “Furthermore, the collaboration partners two strong A-brands together.”
Reilly is right – they’re certainly two big players, with the park worth an estimated $556m (£348m, €439m) at the end of 2013, and the entire global Cirque du Soleil outfit generating more than $900m (£564m, €711m) in revenues last year.
For PortAventura these partnerships – which are typically bold – have always been carefully selected. In 1997, when the park was just a few years old, it decided that a widely recognised IP would help boost the visibility of its brand.
A partnership with NBC Universal ensued, with famous Universal characters licensed to the park, making it more recognisable to overseas customers. The US entertainment giant then bought up the majority of shares and renamed the park Universal’s PortAventura, beofre Universal bowed out in the mid-2000s. By then, Woody Woodpecker, in particular, had become synonymous with the park. The well-known mascot and his friends still drive marketing campaigns and retail offerings. (Today, US investment fund KKR holds a 49.9 per cent stake in PortAventura, while Italian private equity firm Investindustrial, who came on board in 2009, owns 51.1 per cent.)
In 2008, the park teamed up with Sesame Street – one of the most widely watched children’s shows on the planet, with 8 million US viewers each week, and localised versions of the programme broadcast in 120 different nations. Characters like Elmo, Bert, Ernie, and the Cookie Monster were introduced at PortAventura. In 2011, the IP got a whole area to itself when SésamoAventura opened, and became the park’s most popular attraction, Aldecoa says.
The future will bring Ferrari Land, a 75,000sqm (807,000sq ft) addition, which is currently under construction and due to open in 2016. It’s no coincidence that Ferrari has been declared the most powerful brand in the world for two consecutive years by the Brand Finance Global 500 report. “Our priority is developing the international market,” Aldecoa says. “There are different strat-egies that we follow to achieve this, but one of them is to build up partnerships with top brands. Ferrari is one of these brands, and Cirque du Soleil is another.”
NEW EXPERIMENT Despite its alignments with other partners, bringing Kooza to Salou was a new kind of experience and a new way of working for both PortAventura and Cirque du Soleil. Both sides took a relaxed view, deciding to see how well the eight-week run of shows was received before making any further commitments. “Of course, the first time was an experiment for us and for them. It was the first time we’d collaborated with an external company on a thing like this. Our plan was that if it worked we’d keep collaborating and they’d have a permanent base in summer at the resort. We could even extend the season,” says Aldecoa.
Working side by side was key to the partnership. While PortAventura led the marketing campaigns, they were agreed with Cirque du Soleil first. Ticketing was primarily through the Canadian company’s website, while PortAventura sold tickets from the resort, Salou and surrounding areas. “We expected Kooza to be a big success not only with the international market but with the local market,” Aldecoa says. “It was possible for local people to buy a ticket and spend the day in the park and then go to the show.”
Reilly, whose 65-trailer operation travels from city to city carrying the entire infrastructure of the Kooza show, agrees that it’s about maximising potential audience members. “As well as PortAventura’s guests there’s a permanent population base,” she says. “We’ve got Reus, we’ve got Tarragona. We’ve got a big fan base in Barcelona. From our point of view, they come for the show, and from PortAventura’s point of view, they stay and go to the park, so it’s a win-win.”
The joint venture involved up-front investment in the site – including improving the terrain – from PortAventura, who provided the land for the big top rent-free. For Cirque du Soleil, the initial investment was getting the tent, stage, equipment and staff to Salou. That undertaking in itself is a logistical behemoth, but the well-oiled operation runs like clockwork.
“Our regular transfer takes us 10 days,” she says. “It’s two days to tear everything down, pack it on the trucks and get it on the road. It’s about seven days to put it all together. It’s very well organised. Everything has its place and its timing.”
That professionalism was important. “One of the reasons we chose them and no other circus or show is because they are perfect. We don’t have to worry about logistics because they are the best in the world at logistics,” Aldecoa says.
Both he and Reilly used the fledgling season to figure out the best ways to reach their diverse audience, be it international or local, on-park or far-flung. Moreover, they wanted to persuade people that this theatrical, acrobatic extravaganza at PortAventura was a fantastic reason to come back next year – and it looks like they succeeded.
“We can be pretty sure that the show was a key factor that contributed to the rise in the number of visits this summer,” says Aldecoa. “And, if I’m asked to describe the audiences’ reaction to Kooza, they were completely astonished. The families with small kids were absolutely surprised. Everybody described the show as ‘incredible’ and ‘breathtaking’.”
Read more from this issue of Spa Business magazine
View contents of Spa Business 2014 issue 4
Editor’s letter: Access for all
We ask whether enough is being done to ensure access for all to
attractions and what practical steps can be taken to improve things
Interview: Tim Smit
The Eden Project was groundbreaking
when it opened in 2001. Now the
attraction’s founder Tim Smit is taking
the concept to a global audience,
and he’s starting with China
Interview: Jonathan Gottschall
Literary scholar and author of The
Storytelling Animal explains why we’re
all addicted to story, and how attractions
can capitalise on our love of narrative
Heritage: Actions Speak Louder
The National Trust’s Ben Cowell
describes how landscaping can build up
to a reveal, and ways the organisation
is using actors to bring history to life
Conference Report: SATE 2014
TEA president Christine Kerr presents
the hot topics from the annual design
conference devoted to Storytelling,
Architecture, Technology, Experience
Story Centres: Tell Me A Story
The popularity of story centres shows
the youngest generation – dubbed
digital natives – are thirsty for
children’s literature and illustration
Technology: Reinventing the Nerd
Meet carnival-inspired Two Bit
Circus, created from its founders’
passion for engineering, video games
and the newest technologies
Promotional feature: BARCO
Barco offers state-of-the-art visualisation technology and
a holistic solution uniquely tailored to suit any attraction
Rides: The Ride Makers
In the first of a new series,
industry-leading manufacturers
tell us about the latest trends and
innovations in thrill coasters
Theme Parks: Kooza Came to Town
PortAventura’s general manager
on the Spanish park’s partnership
with celebrated circus troupe Cirque
du Soleil and its Kooza show
Planetariums: Tom Falvey
A new planetarium, capable of live
streaming to 14,000 schools, opens
as a new addition to the South
Carolina State Museum in the US
Show Preview: IAAPA EXPO
IAAPA returns to the Orange County Convention Center in Orlando,
Florida, from 18-21 November, with more than 1,000 exhibitors
and an expected 27,000 attendees
Multimedia: Art Project
State-of-the-art projectors and
world-class artists combine to
create inspiring installations
Global Wellness Day (GWD) marked its 15th anniversary on Saturday 13 June 2026, with the
theme: #JoyMagenta – a celebration of the healing qualities of simple gestures and activities
that spark joy.
Global luxury hospitality brand, Six Senses, has partnered with longevity healthcare provider,
HUM2N, to launch a clinic at Six Senses London, at The Whiteley.
As part of its first hotel partnership, Mayrlife – the medical health resort company known for its
site in Altaussee, Austria – has launched a day clinic at the Rosewood Vienna.
Premium London health club, KX Chelsea, will imminently unveil its most significant
redevelopment since its launch in 2002 to create an integrated wellness model combining
training, recovery and relaxation.
Rosewood Le Guanahani St Barth, on the northeast coast of Saint Barthélemy in the French
West Indies, is offering a programme of ocean-inspired yoga classes between 8-14 June to
celebrate Global Wellness Day (GWD).
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package
that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
The Ritz-Carlton, Langkawi, in Malaysia, has revealed a schedule for Global Wellness Day
(GWD) that includes guided rainforest walks, mindful movement and guided coastal meditation
experiences.
Longevitix, a clinical platform for preventive and longevity medicine, has launched its AI-
powered intelligence system to help physicians deliver continuous, personalised longevity-
focused care at scale.
Atmantan Wellness Centre, an integrative wellness destination in Mulshi, near Pune in India, is
expanding its portfolio by adding a new centre in Hyderabad that will launch between 2028 and
2029.
In today’s premium spa environment, every detail shapes the guest experience – right down to
the softness of towels and the freshness of linens. [more...]
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to
our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]
+ More featured suppliers
COMPANY PROFILES
We Work Well Inc In 2019 Monica Helmstetter and Lucy Hugo founded the American hosted buyer event company We Work Wel [more...]
