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NEWS
Intelligent Spas seeks spa manager respondents for workplace wellness survey
POSTED 21 Oct 2025 . BY Helen Andrews
Spa managers from around the world are invited to complete the online survey about workplace wellness iniatives Credit: Shutterstock/ fizkes

Credit: Intelligent Spas
As staff shortages are frequently reported in the spa industry, it’s important spa owners provide an environment that maximises staff retention
– Julie Garrow, MD, Intelligent Spas
The survey will explore how spa businesses are implementing workplace wellness initiatives
Spa owners, managers and directors must complete a survey per spa location
The survey takes less than 10 minutes and must be completed by 4th November
The results will yield insights into best practices and how to improve initiatives around the world
Intelligent Spas is inviting spa managers from around the world to take part in an industry survey about how workplace wellness initiatives are implemented in their companies.

The questionnaire will reveal how leadership, culture and structured programmes are being combined to enhance wellbeing internally across the spa market.

The results will also provide insights into best practices, common challenges and opportunities to improve existing programmes.

Julie Garrow, MD, Intelligent Spas, told Spa Business, “Spas are known for helping clients relax, escape and enjoy nice experiences, while encouraging them to take time out to look after themselves.

“As workplace wellness becomes an increasingly important topic across many industries, I thought it would be timely to understand if spa owners, managers and staff are also looking after themselves,” added Garrow. “As staff shortages are frequently reported in the spa industry, it’s important spa owners provide an environment that maximises staff retention.

“This survey aims to help businesses understand and implement relevant workplace wellness initiatives,” concluded Garrow.

Intelligent Spas outlines examples of workplace wellness initiatives it would like to learn more about:

• Mental and emotional wellbeing – stress management workshops, mental health days or flexible leave policies

• Physical health support – ergonomic workspaces and equipment, health screenings

• Work-life balance – flexible work hours, encouragement of time off/ taking eligible leave

• Social and team connection – social events, peer support programs or mentorship

• Organisational commitment – clear wellness strategy and goals, and budget allocation for wellness programmes

• Education and training – wellness-related training for managers and staff, and funded courses for professional development

The survey is only open to spa owners, managers and directors – with one survey to be conducted per spa location. It takes less than 10 minutes to complete and must be completed before 4th November.

Take the survey here.

Read about the results of another recent survey conducted by Intelligent Spas on the impact of US trade tariffs on the global spa industry here.


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Solmar Hotels and Resorts offers Temazcal ceremony for Global Wellness Day
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Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Intelligent Spas seeks spa manager respondents for workplace wellness survey
POSTED 21 Oct 2025 . BY Helen Andrews
Spa managers from around the world are invited to complete the online survey about workplace wellness iniatives Credit: Shutterstock/ fizkes
Credit: Intelligent Spas
As staff shortages are frequently reported in the spa industry, it’s important spa owners provide an environment that maximises staff retention
– Julie Garrow, MD, Intelligent Spas
The survey will explore how spa businesses are implementing workplace wellness initiatives
Spa owners, managers and directors must complete a survey per spa location
The survey takes less than 10 minutes and must be completed by 4th November
The results will yield insights into best practices and how to improve initiatives around the world
Intelligent Spas is inviting spa managers from around the world to take part in an industry survey about how workplace wellness initiatives are implemented in their companies.

The questionnaire will reveal how leadership, culture and structured programmes are being combined to enhance wellbeing internally across the spa market.

The results will also provide insights into best practices, common challenges and opportunities to improve existing programmes.

Julie Garrow, MD, Intelligent Spas, told Spa Business, “Spas are known for helping clients relax, escape and enjoy nice experiences, while encouraging them to take time out to look after themselves.

“As workplace wellness becomes an increasingly important topic across many industries, I thought it would be timely to understand if spa owners, managers and staff are also looking after themselves,” added Garrow. “As staff shortages are frequently reported in the spa industry, it’s important spa owners provide an environment that maximises staff retention.

“This survey aims to help businesses understand and implement relevant workplace wellness initiatives,” concluded Garrow.

Intelligent Spas outlines examples of workplace wellness initiatives it would like to learn more about:

• Mental and emotional wellbeing – stress management workshops, mental health days or flexible leave policies

• Physical health support – ergonomic workspaces and equipment, health screenings

• Work-life balance – flexible work hours, encouragement of time off/ taking eligible leave

• Social and team connection – social events, peer support programs or mentorship

• Organisational commitment – clear wellness strategy and goals, and budget allocation for wellness programmes

• Education and training – wellness-related training for managers and staff, and funded courses for professional development

The survey is only open to spa owners, managers and directors – with one survey to be conducted per spa location. It takes less than 10 minutes to complete and must be completed before 4th November.

Take the survey here.

Read about the results of another recent survey conducted by Intelligent Spas on the impact of US trade tariffs on the global spa industry here.


MORE NEWS
Almost half of spa survey respondents are unaware cancer is a disability and not adapting treatments is discrimination
A recent survey by the UK Spa Association (UKSA) into the industry’s approach to cancer care has revealed that almost half of participating respondents (46 per cent) are unaware that cancer is a disability and guests with a cancer diagnosis must be given
Solmar Hotels and Resorts offers Temazcal ceremony for Global Wellness Day
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los Cabos.
Mandarin Oriental announces standalone Mansions-branded residences for Abu Dhabi
Mandarin Oriental has announced a standalone residence brand, Mansions, which will debut at Emirates Palace, Mandarin Oriental Mansions, Abu Dhabi, in 2029.
Healing sanctuary Tulah Clinical Wellness opens in Kerala
Tulah Clinical Wellness, a holistic wellness destination, has officially opened in the hills of northern Kerala, India.
Four Seasons Resort The Nam Hai creates Global Wellness Day programme rooted in nature
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day (GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in alignment with the day’s theme #JoyMagenta.
Wellness care hospital opens in Vilnius with innovative spa and hospitality concept
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+ More news   
 
FEATURED SUPPLIERS

Introducing Silent Loads: Wildsmith’s newest advancement in personalised wellbeing
In a world where imbalance often accumulates quietly, Wildsmith unveils its newest wellbeing innovation: Silent Loads, an approach designed to meet the needs of modern spa guests with precision and depth. [more...]

Aquaform is designing water as an experience
In the world of spa design, reducing water to a functional component misses the point. [more...]
+ More featured suppliers  
COMPANY PROFILES
TechnoAlpin Indoor

TechnoAlpin is the world leader for snowmaking systems. With the Indoor snow division, TechnoAlpin c [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS