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NEWS
Intelligent Spas seeks spa manager respondents for workplace wellness survey
POSTED 21 Oct 2025 . BY Helen Andrews
Spa managers from around the world are invited to complete the online survey about workplace wellness iniatives Credit: Shutterstock/ fizkes

Credit: Intelligent Spas
As staff shortages are frequently reported in the spa industry, it’s important spa owners provide an environment that maximises staff retention
– Julie Garrow, MD, Intelligent Spas
The survey will explore how spa businesses are implementing workplace wellness initiatives
Spa owners, managers and directors must complete a survey per spa location
The survey takes less than 10 minutes and must be completed by 4th November
The results will yield insights into best practices and how to improve initiatives around the world
Intelligent Spas is inviting spa managers from around the world to take part in an industry survey about how workplace wellness initiatives are implemented in their companies.

The questionnaire will reveal how leadership, culture and structured programmes are being combined to enhance wellbeing internally across the spa market.

The results will also provide insights into best practices, common challenges and opportunities to improve existing programmes.

Julie Garrow, MD, Intelligent Spas, told Spa Business, “Spas are known for helping clients relax, escape and enjoy nice experiences, while encouraging them to take time out to look after themselves.

“As workplace wellness becomes an increasingly important topic across many industries, I thought it would be timely to understand if spa owners, managers and staff are also looking after themselves,” added Garrow. “As staff shortages are frequently reported in the spa industry, it’s important spa owners provide an environment that maximises staff retention.

“This survey aims to help businesses understand and implement relevant workplace wellness initiatives,” concluded Garrow.

Intelligent Spas outlines examples of workplace wellness initiatives it would like to learn more about:

• Mental and emotional wellbeing – stress management workshops, mental health days or flexible leave policies

• Physical health support – ergonomic workspaces and equipment, health screenings

• Work-life balance – flexible work hours, encouragement of time off/ taking eligible leave

• Social and team connection – social events, peer support programs or mentorship

• Organisational commitment – clear wellness strategy and goals, and budget allocation for wellness programmes

• Education and training – wellness-related training for managers and staff, and funded courses for professional development

The survey is only open to spa owners, managers and directors – with one survey to be conducted per spa location. It takes less than 10 minutes to complete and must be completed before 4th November.

Take the survey here.

Read about the results of another recent survey conducted by Intelligent Spas on the impact of US trade tariffs on the global spa industry here.


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ISPA launches on-demand customer experience course by Dan Gingiss
The International Spa Association (ISPA) has launched a course by customer experience expert Dan Gingiss on its iLearn platform.
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©Cybertrek 2026
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Intelligent Spas seeks spa manager respondents for workplace wellness survey
POSTED 21 Oct 2025 . BY Helen Andrews
Spa managers from around the world are invited to complete the online survey about workplace wellness iniatives Credit: Shutterstock/ fizkes
Credit: Intelligent Spas
As staff shortages are frequently reported in the spa industry, it’s important spa owners provide an environment that maximises staff retention
– Julie Garrow, MD, Intelligent Spas
The survey will explore how spa businesses are implementing workplace wellness initiatives
Spa owners, managers and directors must complete a survey per spa location
The survey takes less than 10 minutes and must be completed by 4th November
The results will yield insights into best practices and how to improve initiatives around the world
Intelligent Spas is inviting spa managers from around the world to take part in an industry survey about how workplace wellness initiatives are implemented in their companies.

The questionnaire will reveal how leadership, culture and structured programmes are being combined to enhance wellbeing internally across the spa market.

The results will also provide insights into best practices, common challenges and opportunities to improve existing programmes.

Julie Garrow, MD, Intelligent Spas, told Spa Business, “Spas are known for helping clients relax, escape and enjoy nice experiences, while encouraging them to take time out to look after themselves.

“As workplace wellness becomes an increasingly important topic across many industries, I thought it would be timely to understand if spa owners, managers and staff are also looking after themselves,” added Garrow. “As staff shortages are frequently reported in the spa industry, it’s important spa owners provide an environment that maximises staff retention.

“This survey aims to help businesses understand and implement relevant workplace wellness initiatives,” concluded Garrow.

Intelligent Spas outlines examples of workplace wellness initiatives it would like to learn more about:

• Mental and emotional wellbeing – stress management workshops, mental health days or flexible leave policies

• Physical health support – ergonomic workspaces and equipment, health screenings

• Work-life balance – flexible work hours, encouragement of time off/ taking eligible leave

• Social and team connection – social events, peer support programs or mentorship

• Organisational commitment – clear wellness strategy and goals, and budget allocation for wellness programmes

• Education and training – wellness-related training for managers and staff, and funded courses for professional development

The survey is only open to spa owners, managers and directors – with one survey to be conducted per spa location. It takes less than 10 minutes to complete and must be completed before 4th November.

Take the survey here.

Read about the results of another recent survey conducted by Intelligent Spas on the impact of US trade tariffs on the global spa industry here.


MORE NEWS
Preidlhof Luxury DolceVita Resort to unveil new spa in February 2027
Preidlhof Luxury DolceVita Resort, a destination resort and spa in Naturno, South Tyrol in Italy, will reveal a new spa in February 2027, which has been designed by wellness expert and consultant Patrizia Bortolin.
ISPA launches on-demand customer experience course by Dan Gingiss
The International Spa Association (ISPA) has launched a course by customer experience expert Dan Gingiss on its iLearn platform.
Virgin Active opens social wellness club in London's Mayfair
Corinthia appoints Peter Roth as president of hotel operations
Peter Roth has been appointed as Corinthia’s president of hotel operations.
Hoshino Resorts opens Kai Kusatsu as it expands the Kai onsen ryokan brand
Kai Kusatsu, an onsen ryokan property has launched in the famous Japanese hot spring destination, Kusatsu Onsen in Gunma Prefecture.
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FEATURED SUPPLIERS

Embrace the chill: TechnoAlpin's Snowsky revolutionises post-fitness recovery with falling snow
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]

HPO Tech brings design-led hyperbaric systems to the spa floor
Hyperbaric oxygen therapy has moved well beyond the clinic and spa operators represent the fastest-growing market for the technology. [more...]
+ More featured suppliers  
COMPANY PROFILES
Power Plate

Power Plate is owned, manufactured and distributed by Northbrook, Ill.-based Performance Health Syst [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

03-05 Jul 2026

World Championship in Massage

Copenhagen, Copenhagen, Denmark
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS